elliot shmukler, vp product, wealthfront - accelerating conversion & adoption through...

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Re-marketing 101: Accelerating Conversion & Adoption VP Product and Growth at Wealthfront @eshmu www.linkedin.com/in/eshmu

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Page 1: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

Re-marketing 101: Accelerating Conversion & Adoption

VP Product and Growth at Wealthfront

@eshmuwww.linkedin.com/in/eshmu

Page 2: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

© 2015 Elliot Shmukler. All right reserved. Follow me @eshmu.

Lessons from 10+ years of

consumer Internet hyper-growth …

2

Page 3: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing
Page 4: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing
Page 5: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

© 2015 Elliot Shmukler. All right reserved. Follow me @eshmu. 5

Page 6: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing
Page 7: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

© 2015 Elliot Shmukler. All right reserved. Follow me @eshmu. 7

Page 8: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

IT IS EASIER TO GET AN ACTIVE USER TO

DO A LOT MORE THAN TO GET AN INACTIVE

USER TO DO ANYTHING

Page 9: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

Re-marketing/Re-targeting:

Marketing again to someone that has already taken a desired action

( i.e. trying to get an active user to do more )

Page 10: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing
Page 11: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

Approach 1: If I visited but did not convert, get

me to visit the same place again

Page 12: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing
Page 13: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

Approach 1b: If I start a flow but don’t finish,

remind me to finish it

Page 14: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing
Page 15: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

Approach 2: If I click on an email but don’t

convert to the desired action, send me the

email again

Page 16: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing
Page 17: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

Approach 3: If I take a valuable action once, ask me to do it again

Page 18: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

President & CEO at Wealthfront

Page 19: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

President & CEO at Wealthfront

Page 20: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

© 2015 Elliot Shmukler. All right reserved. Follow me @eshmu. 20

Use Re-marketing / Re-targeting !

Approaches:

• If I visited but did not convert, get me to visit the same place again• If I start a flow but don’t finish, remind me to finish it

• If I click on an email but don’t convert to the desired action, send me the email again

• If I take a valuable action once, ask me to do it again

Page 21: Elliot Shmukler, VP Product, Wealthfront - Accelerating Conversion & Adoption through Re-marketing

Re-marketing 101: Accelerating Conversion & Adoption

VP Product and Growth at Wealthfront

@eshmuwww.linkedin.com/in/eshmu