electronic initiatives presented by: provider outreach and education june 13, 2013 1
TRANSCRIPT
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Disclaimer
This resource is not a legal document. This presentation was prepared as a tool to assist our providers. This presentation was current at the time it was created.
Although every reasonable effort has been made to assure accurate information, responsibility for correct claims submission lies with the provider of services. Reproduction of this material for profit is prohibited.
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PECOS Web Application Provider Enrollment Chain and Ownership System
Can be used in lieu of the Medicare enrollment application to: Submit an initial Medicare enrollment application View or change your enrollment information Track your enrollment application through the web
submission process Add or change a reassignment of benefits Submit changes to existing Medicare enrollment
information Reactivate an existing enrollment record Withdraw from the Medicare Program Submit a Change of Ownership (CHOW) of the Medicare-
enrolled provider
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Advantages of Internet-based PECOS
Faster than paper-based enrollment (45 day processing time in most cases, vs. 60 days for paper)
Tailored application process means you only supply information relevant to YOUR application
Gives you more control over your enrollment information, including reassignments
Easy to check and update your information for accuracy
Less staff time and administrative costs to complete and submit enrollment to Medicare
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Who Should I Call?
External User Services
User ID/Password Inquiries
System-error message while completing Inter-net based PECOS enrollment
Questions about Internet-based PECOS account registration
Cahaba GBA
Help completing an enrollment
Status of the enrollment application
Rejected applications
Missing applications
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Electronic Funds Transfer EFT enrollment is
required at the time of: Initial enrollment Revalidation Enrollment changes
Complete the CMS-588 form: Must contain original
signature of the authorized/delegated official
Include voided check
http://www.cms.gov/Medicare/CMS-Forms/CMS-Forms/downloads/CMS588.pdf
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Redetermination Smart Form
Complete all required fields (highlighted in red)
Complete the form electronically
Submit original Document Claim Number (DCN) in box 6
Answer all questions in section 16
Print, sign and fax
http://www.cahabagba.com/documents/2012/02/part-a-redetermination_request.pdf
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Smart Form Tips Complete all required fields
Check “Overpayment” if Appeal is related to an overpayment
Print and sign form
Fax is the preferred submission method DO NOT include cover sheet Fax bar coded forms only Ensure automated faxing (ex. LanFax/Esker) is not set to
include cover sheet Retain confirmation sheet
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Clerical Error Reopening Form Used for minor clerical
errors or omissions
Type directly on the form
Be specific
After typing, print, sign and mail form
Use appropriate address listed at the top of form
http://www.cahabagba.com/documents/2012/05/partacerrrequestform.pdf
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Immediate Offset Request Form Submission options:
Fax Secure Email Mail
Used when overpayment demand letter issued
Attach copy of claim
Submit separate form and claim listing for each demand letter
http://www.cahabagba.com/documents/2012/06/part-a-overpayment-immediate-offset-request-form.pdf
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Medicare Secondary Payer Adjustment Form Used to request MSP
adjustments
Type directly on the form
Print, sign and mail to appropriate address listed on form
Submit separate form for each adjustments
http://www.cahabagba.com/documents/2012/02/part-a-mspadjustmentform.pdf
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Electronic Remittance Advice Benefits of ERA:
Reduction of paper handling
Improved claim processing accuracy
Elimination of mail time
Faster receipt of payment information
Effortlessly downloaded and stored for future reference
Faster account reconciliation via electronic posting
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esMD Electronic Submission of Medical Documentation
esMD went live in September 2011
Cahaba GBA began accepting esMD in November 2011
esMD is not mandatory
For more information go to: www.cms.gov/esMD
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Cahaba’s Perspective on esMD Cahaba is ready to accept electronic submissions of
Medical Documentation using esMD
esMD process is parallel to our paper process today
Faster response time = faster claim cycle time Suggested response time is 10-15 days from receipt Standard time frames still apply:
Provider has 45 days to respond to ADR Cahaba has 60 days from the date of receipt to complete the
medical review
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Paperwork Segment (PWK) The PWK is a segment within the 837 professional and
institutional electronic transactions
It provides the linkage between electronic claims and additional documentation
Through the PWK process, documentation is imaged and available for review during claims processing
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PWK Fax/Mail Coversheet
Complete all fields
Fax/Mail form to appropriate address
Fax numbers provided at bottom of form
Complete one cover sheet for each electronic claim
http://www.cahabagba.com/documents/2012/10/part-a-pwk-coversheet-for-electronic-claims.pdf
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Medicare EHR Incentive Program Eligible hospitals can qualify for incentive payments if
they demonstrate meaningful use of certified EHR technology
Hospitals eligible to participate in the program: Sub section (d) hospitals Critical Access Hospitals (CAHs) Medicare Advantage Hospitals
Payment adjustments begin 2015
For more information visit: http://
www.cms.gov/Regulations-and-Guidance/Legislation/EHRIncentivePrograms/index.html
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information
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