Electronic Funds Transfer (EFT)

Provider Website and

Online Tools User Guide

An Independent Licensee of the Blue Cross Blue Shield Association © 2018 Premera. Proprietary and Confidential 036788 (02-06-2019)

Electronic Funds Transfer (EFT) What you need to know about EFT:

• To access the EFT tool, you’ll need an EFT administrator role with OneHealthPort.

• Enrollment is by tax ID number (TIN). Everyone associated with the TIN receives EFT. Only one bank account number is allowed for each TIN. If you have more than one bank account associated with your TIN, EFT may not work for you.

• You’ll no longer receive paper vouchers once you enroll; you’ll simply download your EOPs. (Note: Federal Employee Program (FEP) will continue to provide paper EOPs.)

• You’ll receive direct deposit for all Premera, Premera Medicare Advantage, Premera affiliate, and Federal Employee Program (FEP) payments. (Note: Shared Administration isn’t supported by EFT. Also, FEP payments are tied to National Provider ID (NPI). If you have more than one account for your NPI, EFT may not work for you).

• Deposits are available four days after the payment cycle. Payment cycles occur every Saturday and the last day of the month.

• To change your bank account, you’ll need to cancel your enrollment and re-enroll with your new account.

• For more information, visit premera.com/wa/provider/electronic-funds-transfer Alaska: premera.com/ak/provider/electronic-funds-transfer

EFT Administrator Role

Your OneHealthPort administrator assigns the EFT Administrator role to the person responsible for

managing direct deposit via their OneHealthPort account.

OneHealthPort Role Needed

If your OneHealthPort administrator hasn’t designated you with the EFT Administrator role, you won’t have access to enroll.

Getting Started

Once you have the EFT role assigned to your OneHealthPort

account, you’ll see this page. To enroll, click ‘Get started now’.

Enrollment Form

When completing the ‘Doing business

as name’ field, don’t include

punctuation or special characters.

If have a billing agency or

clearinghouse accepting payments on your behalf, select

‘Yes’ and complete the agent information.

Once you’ve

entered your

routing number,

click Verify.

Confirm Your Enrollment

Review your EFT information and the attestation, check the box,

and click Submit.

Monitor Your Enrollment

We’ll update your status on the tool every step of the way!

Status - Enrolled

Once we confirm your bank account, your status changes to enrolled.

Note: If we can’t verify your bank account,

we update your status as incomplete.

Simply confirm your bank account information and

resubmit.

Updating Your Bank Account

If your bank account changes, you’ll need to cancel EFT enrollment and re-enroll via this tool.

Contact Us

An Independent Licensee of the Blue Cross Blue Shield Association © 2018 Premera. Proprietary and Confidential 036788 (02-06-2019)

OneHealthPort user ID registration www.onehealthport.com/sso/register-your-organization

Technical issues Contact our Service Desk at 800-722-9780 or email support@premera.com Feedback Visit our secure provider website and give us your feedback through our Premera Listens link.