ELECTRICAL DISTRIBUTORS’ ASSOCIATION

REGIONAL BUSINESS FORUM 10 SEPTEMBER 2014

CENEX – LOW CARBON VEHICLE EVENT - MILLBROOK PROVING GROUND

EDA EDUCATION AND TRAINING

FOR

EDA MEMBERS AND AFFILIATE MEMBERS

REASONS COMPANIES TRAIN THEIR STAFF

• Part of an overall personnel development programme

• Part of succession planning

• Performance appraisal indicates improvement is needed

• Meet legal requirements (Health and Safety, political correctness)

• To acquire a new skill or to keep abreast of new technologies or

legislation

Attract, Develop and Retain talent to improve

customer service and to increase efficiency and

profitability

BENEFITS OF TRAINING STAFF

Increased & Enhanced

• motivation, job satisfaction and morale

• efficiencies in processes, resulting in financial gain

• capacity to innovate and adopt new technologies and methods

• company image

Reduced

• employee turnover,

• risk e.g., sexual harassment, diversity issues, health & safety liabilities

REASONS WHY ELECTRICAL WHOLESALERS TRAIN

THEIR STAFF

Complexity of product offering

• Number of products from a variety of suppliers

• Speed of new product introductions

• Frequent regulation, legislation and standard changes

• Products require high levels of technical support for customers

• New technologies will require move from product to system sales

• Need to offer exceptional technical support to fight online

competition

MORE REASONS WHY ELECTRICAL WHOLESALERS

TRAIN THEIR STAFF

Need to upskill to attract and retain talent

• A relatively unknown industry sector

• Need to offer a development plan to attract good people and retain

and motivate existing staff

• Many young new entrants have no relevant skills when they start

REALLY GOOD REASONS FOR ELECTRICAL

WHOLESALERS TO TRAIN THEIR STAFF

Availability of Government Funding

• Currently, employers can take advantage of tuition fees of up to

£4000 through Government funding of placed apprentices and

vocational training for existing staff

Access to EDA’s Education and Training Portfolio

• Takes away all the hassle for the employer and is extremely good

value for money.

Top priority for EDA Board with high resource allocation

EDA Board Member with Responsibility for Education & Training -

Tom Jones, MD of Lockwell & Vice-President of EDA

Supported by the EDA Director, Training Manager and Bill Balmer (Independent)

• Stephen Bull / Tracey Harris – Edmundson Electrical

• Crawford Flint – Rexel UK

• Mark Lyon – Midshires Electrical & Lighting Ltd (MIDA)

• Barry Brown – Countrywide Electrical (Independent)

EDA EDUCATION AND TRAINING

SKILLS AMBASSADORS

Apprenticeship

Plus

1 2 3

Product

Knowledge

Modules

'Placed' Apprenticeship Vocational Education and

Apprenticeships for employees

A 'must' for every

new entrant to

the industry or to

a sector of the

industry

For businesses who would like to 'try out'

an apprentice who will be trained on site

but not be an employee - no additional

headcount.

For businesses who would like to offer

recognised training to existing staff -

NVQs, BTECs

EDA Education and Training Portfolio

EDA PRODUCT KNOWLEDGE MODULES

In partnership with MOL

Introducing Michael O’Sullivan

EDA PRODUCT KNOWLEDGE MODULES

OVERVIEW

Fundamentals of

Electricity

Cables & Wiring

Accessories

Lamps &

Lighting Luminaires

Industrial

Components

Switchgear

Distribution &

Protection

Electrical

Heating &

Ventilation

Renewable

Energy

Health & Safety Customer Care

• Content is created & maintained by EDA Affiliates and Association partners

• Each Module = 40 hours of learning over 12 weeks (just under 3.5 hours/week)

• No attendance at college required

• Undertaken in learners’ own time combined with help from other branch or depot staff

• Tutor support available from MOL

No. of modules ordered

• 1

• 2

• 3

• 4

• 5

• 10

Cost to EDA Member

• £150

• £250

• £350

• £450

• £550

• £1000

£ Saving

• £0

• £50

• £100

• £150

• £200

• £500

PRODUCT KNOWLEDGE MODULES COSTS

PRODUCT KNOWLEDGE MODULES

CERTIFICATES AND AWARDS

Two modules = Award Five modules = Certificate Ten modules = Diploma

PRODUCT KNOWLEDGE MODULES

STATISTICS OF MODULES STUDIED TO MID-2014

Since Jan 2012, 2300 Modules have been studied by

learners from 34 companies within EDA

Monthly sales of module have grown from 59 per month in 2012 to 132 per

month this year.

PRODUCT KNOWLEDGE MODULES

PROCESS

• Call Joanna Key at EDA Office who will explain everything

• Complete Application Form (SLA) - Purchase Order or up-front

payment required

• Learning Module Workbook despatched by MOL to Branch marked

for attention of Manager and Learner

PRODUCT KNOWLEDGE MODULES

PROCESS

• Learner supported throughout by Tutor over the phone

• Learner has 12 weeks exactly to complete module and return to

MOL by registered post

• Module is graded by MOL and City & Guilds Certificate is sent by

MOL to HQ or Branch - PR & Photo Opportunity

• Module is returned to learner as a permanent reference and for

future use.

• EDA sends Monthly report to branch managers with summary status

of learners

PRODUCT KNOWLEDGE MODULES

WALL OF FAME

“Anything less than a distinction is failure.” Mark Booth, Stearn Manchester

PRODUCT KNOWLEDGE MODULES CONTACT

Joanna Key EDA Training and Marketing Manager 01892 619990 Joanna@eda.org.uk

www.eda.org.uk

EDA MODERN APPRENTICESHIPS AND

VOCATIONAL TRAINING

In partnership with EDA APPRENTICESHIP PLUS

Introducing John Henry & Michelle McCutcheon

EDA APPRENTICESHIP PROGRAMME TAKING AWAY THE PAIN FOR EDA MEMBERS

• EDA’ Agency – EDA APPRENTICESHIP PLUS - ‘employs’ the apprentice and

‘places’ him/her in your business for a year.

• No recruitment fees

• No additional headcount

• No contract of employment with your branch

• Can terminate at any time if unhappy

• No day release - Delivered exclusively in the workplace at times to suit your

business

• A 12 month training programme related to job functions in your business

• Warehousing, Driving Goods, Customer Service, Retail, TeleSales, IT,

Accounting, Business Administration, Management (+ lots more)

• Apprenticeship wage + 10% is paid by branch to the Agency. Tuition costs

(>£3,500) covered by government

EDA APPRENTICESHIP PROGRAMME SUMMARY

APPRENTICESHIPS & VOCATIONAL TRAINING

QUALIFICATIONS

EDA can organise training and source

Funding

NVQ level 2 = 5 GCSE (12 months)

NVQ level 3 = 2 A levels (18 months)

EDA can organise training but cannot source funding

NVQ level 4 = Diploma (2 years)

NVQ level 5 = Degree (3 years)

EDA APPRENTICESHIP PROGRAMME THE ROLE OF THE AGENCY – EDA APPRENTICESHIP PLUS

On receipt of Expression of Interest from a branch manager or affiliate business

• Discusses role with Manager to assess what type of candidate is required

• Advertises role (2-4 weeks) on the National Apprenticeship website (NAVAM)

• Screens applications - Branch Manager interviews shortlisted candidates

• Draws up contract of employment with candidate

• Identifies the appropriate training provider (depends on subject or location)

• West Notts College

• Microcom Training (Scotland)

• Joint Learning Partnership Limited (North of England)

• LRC Training (Wales)

• Acorn Learning Solutions (Wales and South West England)

• Sources government funding for tuition

EDA APPRENTICESHIP PROGRAMME THE ROLE OF THE AGENCY – EDA APPRENTICESHIP PLUS

• Confirms start date for apprentice

• Manages weekly payroll

• Organises on-site induction day for apprentice with inductor

• Monitors progress of apprentice through regular visits by assessor and HR

updates – normally 4-6 weeks

• Reports progress monthly to EDA

• If necessary finds a new posting for the apprentice if it doesn’t work out

• Lived in the EU/EEA for at least 3 years

• Do not hold a Level 4 NVQ or higher qualification

• Work a minimum 30 hours per week

• Have the right to live and work in the UK

EDA APPRENTICESHIP PROGRAMME

QUALIFYING CRITERIA & FUNDING

• + 10% for EDA Apprenticeship Plus

EDA APPRENTICESHIP PROGRAMME

CURRENT RECOMMENDED WAGE RATES

Govt 

Minimum

wage

Govt

Recommended

 wage

EDA

Recommended

wage

Weekly Wage £109.20 £120.00 £150.00

Hourly Rate* £2.73 £3.00 £3.75

Weekly Wage £109.20 £150 £180

Hourly Rate* £2.73  £3.75  £4.50

18-20 year olds Weekly Wage £205.20 £205.20 £205.20

NMW after 1st year of

apprenticeshipHourly Rate* £5.13 £5.13 £5.13

21+ Weekly Wage £260.50 £260.00 £260.00

NMW after 1st year of

apprenticeshipHourly Rate* £6.50  £6.50  £6.50

* From October 2014

16-18 year olds    

19+ year olds in 1st

year of apprenticeship

EDA VOCATIONAL TRAINING FOR EXISTING EMPLOYEES

For existing members of staff –

Often higher level qualifications

- NVQ level 3 and above.

- Normally supervisory level

Examples

• Team Leading

• Management

• Business Administration

• Warehousing & Storage Level 3

Follows same administrative process

as ‘Placed’ Apprentice programme

Highly motivational

VOCATIONAL EDUCATION AND APPRENTICESHIPS

721 NVQS requested since June 2011

Over 100 apprentices already trained

Over 170 currently being trained

Presented at the EDA Annual Dinner & Awards in March

• 3 x Product Knowledge winners 1, 2 & 3

• 3 x Apprentice awards

RECOGNITION AND AWARDS

Typical Job Roles

Product Knowledge

Modules (essential part

of induction programme)

EDA Vocational Training currently available for Apprentices and Existing Staff Potential Training Matrix

Management

Business Admin

Accountancy

IT Customer

Service Retail

Warehousing

Driving Goods

NVQ Level 2

& 3 NVQ Level

2 & 3 NVQ Level

2 & 3 NVQ Level 2

& 3 NVQ Level 2

& 3 NVQ Level 2

& 3 NVQ Level 2

& 3 NVQ Level

2 & 3

Branch Manager x x x x

Trade Counter Staff x x x

Purchasing Manager / staff x x

Accounts/Book-keeping/Credit control x x

Telesales staff x x

Warehousing - Goods in / Picking / Checking

x x

External Sales x x x

Van Drivers x x

Marketing x

Technical Specialist (eg Lighting, Ventilation Design)

x x

EDA EDUCATION AND TRAINING PORTFOLIO SAMPLE BRANCH TRAINING MATRIX

APPRENTICESHIPS AND VOCATIONAL TRAINING CONTACT

Joanna Key EDA Training and Marketing Manager 01892 619990 Joanna@eda.org.uk

www.eda.org.uk

EDA EDUCATION AND TRAINING

AS IMPORTANT TODAY AS IT HAS EVER BEEN

QUOTES FROM APPRENTICES IN 1965

• “….. we are of course motivated by self interest but that self interest is tied up more with a company who is prepared to invest in our future than one that is not”

• “Anyway, the wholesale industry needs properly trained recruits. Even if we move from one company to another, we’re still in wholesaling, which is what everybody wants, …”

Apprenticeship

Plus

1 2 3

Product

Knowledge

Modules

'Placed' Apprenticeship Vocational Education and

Apprenticeships for employees

10 x 40 hour

modules funded

by branch

(£150.00 each)

APPRENTICE

Employed by EDA's ATA on behalf of

wholesaler (Not included in Wholesaler's

Headcount)

EDA's ATA will secure funding and

manage recognised Vocational

training (eg NVQs, BTECs) for existing

staff of all ages

16-18 Year-olds

(usually fully funded tuition)

16-18 Year-olds

(usually fully funded tuition)

19 - 24 year olds

(usually partly funded tuition)

19 -24 year olds

(usually partly funded tuition)

* apprenticeship funding for older age-

groups sometimes possible.

* apprenticeship funding for older age-

groups sometimes possible.

Suitable for all

ages

EDA Education and Training Portfolio