electrical distributors’ association · • harnessing good news / celebrating your success •...
TRANSCRIPT
ELECTRICAL DISTRIBUTORS’ ASSOCIATION
Regional Business Forum
23rd November, 2016,
Tech Theatre 2 - LuxLive
Agenda
9.50am Welcome by Glyn Prestwood
10.00am Logan Colbeck – BIM & its importance for wholesalers
10.40am EDA Update
11.20am Coffee
11.45am IoT and intelligence in LightingBen Hughes, Gooee & Bastiaan de Groot, Feilo-Sylvania
12.25pm Round-up & Feedback Questionnaire
BIM – Opportunities for Wholesalers
Logan Colbeck Sales Strategy Leader
Honeywell E & ES
EDA Update
Margaret FitzsimonsEDA Director
Agenda
• What’s happening at the EDA – recent changes
• Member Survey 2016
• Introducing ETIM
• Marketing & Communications Update
• Education & Training Update
• Grew from 100 wholesaler members in 2015 to 150
members in Jan 2016 ( 50 new AWEBB members)
• Will grow to 225 members in Jan 2016 (IBA group
membership)
• >£4.0 Billion Turnover
• Represents 75-80% of market
• Nationals: CEF, Edmundson Electrical, Rexel UK
• Independent members of Buying Groups – ANEW,
AWEBB, FEGIME (IBA from Jan 2017)
• Other independents
•1900 outlets
25,000 employees
EDA Membership
68 affiliated members
Affiliated Membership
since 1999
13 new affiliated members in 2015 & 2016
• Ansell Lighting• Atlantic Heating• Aurora Lighting• BT Cables• Carl Kammerling Intl (CK Tools)• Contactum• Integral LED• Kosnic Ltd• Lewden• NVC Lighting• Termination Technology• Triton Showers• Wiska UK Ltd
Affiliated Membership – Oct 2016
EDA Board of Management – Oct 2016
Back Row (L to R): Dan Poole (Phase Electrical), Chris Ashworth (CEF), Andy Johnson (Lincs Electrical Wholesale), Alan Dunnet (Holland House Electrical Ltd), Bob Robertson (R&B Star Ltd)
Front Row (L to R): David Schofield (Stearn Electric), Margaret Fitzsimons (EDA), Tom Jones (President), (Lockwell Electrical), Simon Barkes (Vice-President), BEMCO, Chris Gibson (Rexel UK), Glyn Prestwood (Edmundson Electrical Ltd
• EDA Board Strategy Day – December 2015 – key themes
Improved Communications . Training . Digitisation & Product data . Market intelligence . Information & technology hub . Greater industry voice
• Consultation with long-standing affiliated members to inform questionnaire
•Internet / multichannel distribution . Rationalisation of number of outlets . EDI . Pricing . •Wholesaler services / added value . Consolidation of supply . Loyalty / integrity of trading policy .
•Product data standards - BIM . Recruitment and training of staff . New Product Technology . •Marketing / Communications / Social media . Shortening Product life cycle / product obsolescence .
•Industry working together . Product Quality / importation . Shared Sales information
Background and methodology
• Questionnaire developed with broad categories:
•Unprompted concerns•Prompted responses, ranking from Threat (-5 to 0 ) to Opportunity (0 - +5)
•Technology of Selling•Supply Side Issues•Sales Side Issues•Sales Staff Issues•Distributor/Manufacturer Benefits
• Combination of online and telephone surveys - Summer 2016
• 209 individual responses : 58 Wholesaler organisations : 30 manufacturers
Background and methodology
3. Members’ Greatest Business Concerns
12
GROWTH OF ONLINE SALES• Growth of competition from on-line sales and erosion of margin• Growth of online sales platforms• Internet• Internet + unrealistic pricing e.g. extremely low margin sales• Internet pricing• Internet Purchasing, DIY Stores targeting Trade• Internet Sales• Internet selling via Amazon etc.• Internet Trade and more Suppliers going direct to the End Users• Internet traders• Online competition• Online pricing and online proliferation• Online sales platforms growth like Amazon• Online sales platforms like Amazon. They are threat to every business in the UK. They don't pay tax and allow
drop shipping• Payment and online pricing • New Web Based business coming to market • My greatest concern is not having a online sales channel• The rise of unrecognised internet retailers• Threat from internet retailers/sheds• New competitors, ecommerce and non-electrical delivery methods
QUALITY OF STAFF • Attracting the correct calibre of staff• Availability of quality staff• Employing quality people• Having decent people that want to work • Having staff that are capable and have initiative• Lack of new talent in the business• Staff• Recruiting and retaining great people• Recruitment and return of the recession• Recruitment of quality staff• Not enough growth/staff coming through the business
BAD DEBT AND ONGOING BUSINESS CONCERNS
• Bad debt and maintaining margins
• Bad debts
• Bad debts and maintaining sales
• Cash flow and bad debt
• Incurring bad debts
• Payment from customers
• Credit risk
• Customers mailing payments
• Customers not paying
• Landlords and rent
• Price of oil
• Keeping turnover steady
• Not enough accounts spending
• Sales Growth
• Sales Volume
SUPPLIER LOYALTY
• Manufacturer support / online trading
• Manufacturers more directly dealing direct
• Manufacturers taking business direct
• Manufacturing direct selling out with the wholesale supply chain
• Lack of good products and training
• Lack of support and representation from suppliers
Table 3.3: Greatest business concerns – Wholesalers, unprompted
3. Members’ Greatest Business Concerns
TECHNOLOGY • Concerned with how fast paced the industry is and it is challenging to keep up in terms of increased
product technical information staff need to know and the changed in way we sell things, e.g. introduction of technology, selling platforms etc.
• Fast paced industry, new products and technology being introduced and can be hard to keep up with
• keeping pace with product and technology innovations• More technical products
BREXIT• Brexit• Upcoming EU vote
FOREIGN IMPORTS AND PRODUCT QUALITY• Cheap foreign imports• Cheap LED products• Chinese imports• Import of cheap non standard products• Quality products in the marketplace
COMPETITION• Competition from new companies such as Screwfix / Amazon• Competitors not understanding the worth of what they do• Unfair competition for unspecified product• World markets• Market Saturation• Marketing for new business• Merchants looking to develop their electrical supply solution • More & more competitors in the market
ECONOMY
• Down turn in the economy
• Economic climate, internet threats with untested products
• Economy
• The strength of the economy
• Recession
• Reduced government spending in key public areas
PRICING/MARGIN
• Competition - pressure on margin
• Under pricing
• Price volatility/indiscipline
• Prices in market place
• Pricing on the internet
• Price deflation
• Low prices
• Margin retention
• Margins of profit
• Pressure on the margin
CUSTOMERS/CONTRACTORS
• Contractors compromising on quality
• Direct sales
• The speed of response required and the blame game
• Staying relevant to our industry and change in customer generation
• Fall of enquiries
• Financial risk
• Future income
• How the demands of the market will change
Table 3.3: Greatest bsiness concerns – Wholesalers, unprompted Cont.
Members’ Greatest Business Concerns
FOREIGN IMPORTS/PRODUCT QUALITY • Cheap imports• Cheaper foreign alternatives• Competition from cheaper poorer quality competitors and new distribution entrants• Threat from counterfeiting, non compliant product proliferating the UK market, is the EDA doing enough to help tackle
this?• Traditional Wholesalers Eroding Margin & supporting Unbranded manufacturers
MANUFACTUERS• Competitors selling direct and the value of manufacturers that are not being given enough credit• Direct business
CONTRACTORS • Contractors with direct accounts to our supply chain• Meeting demand of contractors• Meeting demand of customer• Brand loyalty and service into contractors
BREXIT• The EU election. Leaving the EU would cause me great concern in term of my business• Leaving the EU
GROWTH OF ONLINE SALES• Internet• Management of online retailers to avoid channel conflict• So much choice
EXCHANGE RATE• Strength of Dollar• Exchange rates • Dollar exchange rate• Currency movement
CHANGING TECHNOLOGY• Not keeping up with current technology• Fast paced technology, and education weakness• Late to engage with technology products other then following consumer electronic products
WAREHOUSING• Stock availability within the UK • Stock level being lowered • Electrical Wholesalers increasingly reducing stock levels and placing small back to back orders on the manufacturer• Inconsistent ordering focusing on state of month/end of month orders putting peak demand on warehouses• Material availability from broad supply base• Lack of lead times and forward products requirements• Obsolescence • Continuity of supply & distribution
ONGOING BUSINESS CONCERNS• Cash flow• Constant downward pressure on value proposition • Distributors increasingly focused on quoting but not on selling• Hidden costs and red tape• Internal ability• Reliance too much on central NDC• Supporting the distributors with the correct inventory• Volatility of commodity raw material pricing mainly determined by demand (or otherwise) from China• Volatility of raw material costs
Table 3.4: Greatest business concerns – Manufacturers, unprompted
Members’ greatest business concerns(unprompted)
Technology of Selling
Supply
Side
Issues
Sales-side Issues
Sales
Staff
Issues
Wholesaler
benefits for the
Manufacturer
BIM
Key Findings
• Wholesaler and Manufacturer have similar concerns
• Developing online sales, supported by EDI, is an opportunity. Not acting will make it a serious threat
• Need to facilitate understanding of BIM and help those who wish to adopt –this can help demonstrate lifetime value and deliver product data
• Strategy in response to low cost imports demonstrating the benefit of value required
• Staff can be an important differentiator
Let’s Think, Talk & Act together
ETIM-UKProduct Data Classification Standard for UK
David BateProject Manager – ETIM-UK
Flow of Products and Product Data
• Global standard for classifying product data• Operational since 1991.• Used across Europe and USA.• Lists the most important technical characteristics of each product type.• Technical committees (usually manufacturers) agree common data values
to keep data consistent.• Data values and classification model are translated, so usable in several
languages.
What is ETIM?
• Enables the basis for successful e-commerce solutions.• Enables global product data exchange.• Assists customers to make informed purchasing decisions.• Wholesalers can save time and resources when information is managed by
the suppliers in ETIM format.• It is implemented by many leading suppliers.• Offers a consistency of data standards.• Smaller suppliers with no Product Information System of their own can
deliver ETIM information.
Why ETIM?
EDA Marketing &
Communications Update
Anne VesseyEDA Head of Marketing & Communications
Current Projects
• Events programme for 2017
• Pilot: Subject-specific breakfast panels
• Regional Business Forums
• Annual Dinner
• Summer Event
• Awards celebration
• 2017 Publications
• Who’s Who
• Yearbook
• Taking Stock, January
Spreading the word
Raising awareness
Looking forward to 2017
• Harnessing good news / Celebrating your success
• Digital channels
• Your stories/photos
• New website
• Renewed focus on helping you make the most of your membership benefits
• Education & Training
• Apprenticeships
• Specialist Product Knowledge modules
• Croner Business Support Helpline
• 2016: 110 calls to date
• 2015: 101 calls
• Listening to our members
• Increased opportunities to
give feedback
EDA Education & Training Update
Simone FonsecaEDA Education and Training Manager
1,277 modules ordered
1,248 modules started
72% modules
submitted
• More than 40 modules including 10 EDA recommended
• Opportunity to gain a L2 City and Guilds professional qualification
• Monthly reporting
• Communications plan
– Managers
– Learners (MOL)
• Study support tools
• Celebrating success
784 modules graded
44% Distinction
21% Credit
34% Pass
Product Knowledge Programme
565apprentice
vacancies
513 branch
starts
503successful
learners
325new people into
industry
• Partnership with EDA Apprenticeships Plus
– Level 2 & 3 courses
• Celebrating success
– NAW/NAS Awards 2017
• Into 2017…
– Trailblazers
– Apprenticeship levy
Apprenticeship Programme
EMPLOYEES
• Career development and progression
• Opportunity to gain a L2/3 City & Guilds professional
qualification
• Builds expertise and credibility
• Flexible learning
EMPLOYERS
• Stay competitive – people are a USP vs online sales
• Improved performance and productivity
• Build talent pipeline
• Improved engagement and motivation
• Minimal impact to business - distance learning
• New people in to the industry – raising profile and
awareness
22% of EDA members said online distribution was a threat to their business and 11% said the same
for quality of staff
“I’ve been training my team with MOL for the past few years and it has been a great success. Both experienced, and new, members of my team are
achieving great results and using their improved knowledge to help further
our business’s development.” Joe Roberts, Edmundson Electrical, Tamworth
Education & Training –The Benefits
John Henry and Carmen Daley
EDA Apprenticeships Plus
Preparing for the Apprenticeship Levy
• Overview of the apprenticeship levy
• Accessing levy funds for levy payers
• Apprenticeship funding for non-levy and co-funded organisations
• Additional funding
• Working with EDA
Agenda
WHAT IS THE APPRENTICESHIP LEVY AND WHO PAYS IT?
Starts on 6 April 2017, at a rate of0.5% of pay bill, paid through PAYE
Applies to all UK employers in all sectors
£15,000 allowance is not a cash payment
Only 2% of employers but employing c60% of employees will pay the levy
What is the Apprenticeship Levy and who
pays it?
• Apprenticeships started before 1st May will be funded through to completion according to the
existing rules
• Levy funds will be available through a new digital service on gov.uk – England only
– 10% monthly government top-up
– First funds appear in account in late May 2017
• The Levy will be collected as a payroll tax in Scotland, Wales and Northern Ireland.
Accessing Levy Funds to spend on Training
Levied employers buying training from May 2017
• May commit to apprenticeship starts from the beginning of May
• Funds will automatically leave the digital account on a monthly basis
• The cost will be spread over the lifetime of the apprenticeship
• The system will hold back 20% of the total cost, to be paid on completion of the apprenticeship.
(completion and end point assessment)
Non-levied employers buying training from May 2017
• Make payments direct to providers
• Move onto the digital system at a later date – pre 2020
Accessing Levy Funds to spend on Training
England Only)
16-18 year olds
Government will pay £1,000 to employers, and a further
£1,000 to training providers if they train a 16-18 year old
apprentice
Disadvantaged young people
Government will pay £1,000 to employers, and a further
£1,000 to training providers if they train 19-24 year olds
leaving care or who have a Local Authority Education and
Healthcare plan
Additional learning support
Training providers will be paid up to £150 a month to
support these learners, plus additional costs based on
evidenced need
English and Maths training
To meet minimum standards of English and maths
government will pay training providers £471 for each of
these qualifications (Level 1 and 2)
Small Employers
Employers with fewer than 50 employees will have 100%
of the training and assessment costs covered when
training a 16-18 year old
Additional support for employers
• Created by EDA members for EDA members in 2011.
• BIS Approved Apprenticeship Training Agency.
• Active lobbyist:
– Trailblazer
– Apprenticeship Levy
– Higher Level Apprenticeships
• Independent of any College or Training Provider.
• Management of the Training Provision on behalf of members and Associates.
EDA Apprenticeships Plus
Who are we?
Louise Michelle Carmen
John Hannah Sarah, Chrissie, Charlotte, Gill
EDA Apprenticeships Plus
Meet the team
• A single point solution for Apprentice recruitment and employment
• Local and national government contracts
• Funding of training
– Saving of levy (from April 2017) on those we employ
– Saving of employer NI
• Recruitment of apprentice
– Advertising
– Candidate pre-screening
– Setting up interview dates,
– Contracts and supporting paperwork
• HR support
– People management
– Payroll
• Variable apprenticeship wage rates
EDA Apprenticeships Plus
Benefits of working with us
Questions?
Coffee Break
Connected Lighting: Unlocking the value
of the Internet of Things (IoT)
Ben HughesSenior Technical Engineer, Gooee
Bastiaan de Groot, Global Director, Strategy & New Business Development, Feilo Sylvania
Questionnaire & Badges
Aurora: Stand H2 B.E.G.: Stand J82 :
EATON: Stands B8 & S36 Hager: Stand P40 :
Illuma: Stand N1 Kingfisher Lighting: Stand G16
LEDVANCE: Stand F50 Megaman: Stand L8 :
NVC Lighting: Stand J4 Reggiani: Stand E40
Please visit EDA Affiliated members
exhibiting at LuxLive