electrical distribution field services schneider electric brands
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SCHNEIDERTRANSCRIPT
Electrical Distribution Field Services
Discover our field services to give you peace of mind throughout your
installation’s lifecycle
Dimitri DUCHAUXTechnical Institute Operation Manager
installation’s lifecycle
Bogota, 6 th of June 3013
Agenda
●Service Global ID Card
●Why to attach a big importance to services?
●Energy & Power Field Services
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●Energy & Power Field Services
ED Field Services - Global ID CardLegacy Brands (17)General Information
● Headcount: < 3000 (240 centers in 72 countries)
•Federal Pacific•GEC
•Merlin Gerin•Areva•EIB•Square D•AEG•Yorkshire•France Transfo•Gec Alsthom•Federal Pioneer
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•GEC•Magrini•Mesa•Sprecher & Schuh•Nulec•Alstom•PMI
EMEA: 124 Services Centers in 47 countries
AMERICAS: 79 Services Centers in 11 countries
ASIA: 47 Services Centers in 14 countries
• Capability to Satisfy global customer needs with local Services resources (more than 80% of times)
• Able to Leverage regional or global resources to address highly expertise Services not available locally or undeserved geographies.
Agenda
●Service Global ID Card
●Why to attach a big importance to services?
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●Energy & Power Field Services
●Capabilities in Colombia
● Customers needs evolve more and more towards:
CAPEX Savings OPEX Savings
Services, An added-value for customers
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Real demand to collaborate with a strong services partner
� More turnkey solutions
� Need of trusted advisors and strong partners
●Present during the 7 phases of an equipment lifecycle● Total Cost of Ownership (TCO) during the 7 phases
CAPEX OPEX
Services, An added-value for customers
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Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Phase 6 Phase 7
Importance to take in account the TCO
Your site is alive, your Electrical Distribution installation too !
●Environnemental modifications● Modification of your buildings● Modification of your équipments● Modification of your teams● …
●Ageing
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●Ageing● Stress of the equipment (Overload, lack of maintenance, …)● Shutdown● Specific solicitation● Unknown phénoména
Your installation need a specific attention to keep its performance !
Agenda
●Service Global ID Card
●Why services become more important?
Energy & Power Field Services
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●Energy & Power Field Services
Bring your peace of mind all over the lifecycle of the installation
Field Services
Energy & Power Electrical DistributionField Services Offers
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Erection & Commissioning
●Expertise to start-up technically MV/LV electrical distribution networks:● On-site Schneider Electric field
services engineer● On-site testing & commissioning
procedures
●Customer Benefits:● Reduce risks of delayed due to
incorrect settings, installation errors, etc.
● Reduce risks of premature failure through undetected installation settings or errors
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procedures ● On-site testing & commissioning
tools● Engineering expertise (protection
settings, discrimination studies, etc)● Diagnosis of existing legacy
electrical distribution installation on request
settings or errors● Set-up on-site recommendations to
operation and maintenance staff● Get traceability of Schneider Electric
interventions
On-demand maintenance
●Repair or/and maintenance by Schneider Electric● On-site Schneider Electric field
services engineer with testing procedures and tools
● Engineering expertise (protection settings, discrimination studies, etc)
●Customer Benefits:● Reduce down-time and restart time● Ensure safety compliance● Set up maintenance best practices● Get traceability of Schneider
Electric interventions
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settings, discrimination studies, etc)● On-site Schneider Electric field
services engineer●Diagnosis
● Engineering expertise● Schneider Electric database● Return of field experiences
●Spare Parts● Original Manufacturer design● Recommendation of stock
Electric interventions
Modernisation: ECOFIT™
●Retrofit, retrofill, replacement of aging equipment: ● MV or LV circuit-breakers,
protection relays, etc●Switchboards enhanced in a
cost-effective way, ● In compliance with the latest
●Customer Benefits:● Prolong your switchgear’s lifetime
by more than 50%.● Enhance availability and
operational reliability by reducing circuit-breaker failure, therefore production loss.
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● In compliance with the latest regulations and technology.
production loss.● Optimize service and
infrastructure costs by 30 to 70%.● Maintain compliance with evolving
industry standards and legislation.● Ensure the safety of operators
and surrounding equipment ● Get access to Energy
Management with new relays
Modernisation: ECOFIT™
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End-of-Life: EOL
●SF6 recovering and recycling● A seamless turnkey solution for a
recovery offer, fully conform to regulations
● SF6 recovery certification and excellent risk control
● Recycling of the medium-voltage
●Customer Benefits:● Help to become fully
environmentally compliant● Give traceability with destruction
certificate● Give absolute peace of mind
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● Recycling of the medium-voltage equipment (not limited to SE’s one)
●Originated from Schneider Electric’s concern for environmental issues
● Green image
Installation assessment: MP4 consulting
●A site-wide electrical installation assessment to define an improvement and risk management program.● MP4 Deliverables consist in 4
improvement plans including critical safety issues:
●Customer Benefits:● Prediction of failures and actions
before they happen● Improve installation safety,
reliability, availability and quality● Build a roadmap for maintenance
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safety issues: and modernization ● Prioritize electrical investments to
optimize CAPEX
MP4 allows to:• Increase the reliability of Electrical Installation
• Increase the Safety of people and equipments
With the time
ReliabilityThe Reliability decrease
Human riskEvolution des normes, dégradation des sécurités
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Today Level
Time
Risk for your equipmentsDesttruction of your equipments of distribution or production
Economical RisksProduction losses
Original Level
t1
To get back to the initial level and maintain it
To get the original level of reliabilityReliability
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t1
Original Level
t2 t3
Plan of Maintenance
Time
To answer to my new expectations
Conform to my expected Reliability
Plan of Modernisation
My present need
Reliability
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t4t1 t2 t3
Plan of Modernisation
Plan of Maintenance
Time
Original Level
A monitoring Plan to monitore and anticipate
Conform to myexpectation
Plan of Modernisation
My need
Reliability
Monitoring Plan
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t1 t2 t3 t4
Plan of Modernisation
Plan of Maintenance
Time
Original Level
Improve plant performance plan
Management Plan
Installation assessment: technical studies
●Electromagnetic compatibility
●System dependability
●Analysis of electrical networks
●Short circuit assessment
●Customer Benefits:● Answer to a technical question● Better manage Electrical
Distribution installation● Reduce risks of premature failure ● Set-up on-site recommendations to
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●Short circuit assessment
●Power flow calculations
●Protection analysis
●Stability analysis
●Reliability analysis
●Others on request
● Set-up on-site recommendations to operation and maintenance staff
● Get traceability of Schneider Electric interventions
Installation assessment: arc flash analysis
●Ensures NFPA 70E compliance and enhances worker safety and facility reliability by identifying arc flash incident energy levels, and personal protective equipment (PPE) requirements
●Customer Benefits:● Presented in a clear, easy to
understand format● Provide PPE recommendations
and equipment labelling ● Report of findings and
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● Flash Protection Boundary● Incident Energy Value● Hazard/Risk Category● Appropriate Personal Protective
Equipment (PPE)● Low cost arc flash reduction
methods● Optional onsite electrical safety
training
recommendations ● Update single-lines and
documentation to operate and maintain
Services Agreements
●Predict contract packages
● Preventive and Predictive
maintenance by Schneider Electric
● 24/7 Hotline with expert assistance
●Customer Benefits:● Maximize uptime with peace of
mind● Optimize your asset management● Control your maintenance budget● Ensure safety and compliance with
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● Emergency On-Site Intervention
● Emergency Spare Parts Delivery
● Costs for Emergency and Spare
Parts can be included
● Asset on line on request
● Ensure safety and compliance with regulation
Agenda
●Service Global ID Card
●Why to attach a big importance to services?
●Energy & Power Field Services
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●Energy & Power Field Services
Make the most of your energy