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EIU NCA Survey ResultsOctober 2013Jeffrey R. Stowell

Survey Response Rates

Group Sent Received %

Faculty/Staff

1924 949 49.3%

Students 9847 1431 14.5%

External 5140 164 3.2%

Total 16911 2544 15.0%

I was familiar with Eastern’s mission before reading it in the introduction to this survey.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

FacultyStaffStudentExternal

Students are Eastern’s highest priority.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

FacultyStaffStudentExternal

University-community relations have ____ during my time at Eastern and/or in Charleston.

Declined Remained the Same Improved0%

10%

20%

30%

40%

50%

60%

70%

FacultyStaffStudentExternal

Eastern supports freedom of expression.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

FacultyStaffStudentExternal

Eastern operates with integrity.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

FacultyStaffStudentExternal

Eastern promotes academic excellence.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

FacultyStaffStudentExternal

Eastern engages in systematic and integrated planning.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

FacultyStaffStudentExternal

Eastern's employees (e.g., faculty, staff, administrators) are appropriately qualified and trained.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

FacultyStaffStudentExternal

Eastern's resources, structures, and processes are sufficient to respond to future challenges and opportunities.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

FacultyStaffStudentExternal

External: Eastern presents itself accurately to the public.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

0.7%

8.5% 9.9%

56.7%

24.1%

Faculty: Planning in my department/unit addresses academic program quality.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

2.0%6.5%

10.3%

37.3%

43.9%

Faculty: The goals of my department/unit link to those of the university.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

1.0% .5%

6.5%

43.6%48.4%

Faculty: My department/unit uses assessment results to improve teaching and learning.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

2.7%

8.4%

15.1%

35.1%38.8%

Faculty: My department/unit is committed to strengthening the quality of its academic programs.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

0.7%5.5%

9.8%

30.0%

54.0%

Students: The majority of my teachers have been effective.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

0.2%3.9% 5.1%

51.0%

39.8%

Students: Faculty in my major care about teaching and student learning.

SD D N A SA0%

10%

20%

30%

40%

50%

60%

70%

0.4% 1.3%5.5%

39.9%

52.9%

Students: Factors influencing my choice to come to EIU

Reason Percent NumberReceiving a good education 68% 775Low cost of attendance 65% 743Location 63% 714High quality of major program 60% 681Positive relationship with faculty/staff 56% 642Family support/encouragement 53% 599Social activities/friends 47% 536Strength of academic reputation 46% 528High quality of professors 44% 502Campus involvement (e.g., Hall Council, Greek Life, intramurals, Christian Campus House/Newman Center) 36% 409Learning resources 33% 370Academic activities (Emerging Leaders, Ed Scholars, honor societies, major clubs 26% 291