EgyptAlum Integrated Diabetes Center (EIDC)

CONTENTS

1. General Information

2. Strategic Intent (Vision – Mission – Values)

3. EIDC Team Members

4. Scientific Board Members

5. Our Services

6. General Quality Policy

7. Implementing the 5S system

8. Why Are We Different ?

9. Our References

General Information

Business Name:Egyptalum Integrated Diabetes Center (EIDC)

Head Office Address:The Aluminum Co. of Egypt, Hospital Garden, NagieHamady, Qena, Upper Egypt

Phone Numbers:Landlines (+02) 96 6565114 (+02) 96 6565013Mobile (+02) 01068555765 (+02) 01068555716

Contact Person in Charge:Dr. Emad HamedMobile: 0100907702Email: emad.hamed1955@gmail.com

Vision

To build healthier lives, free of Diabetes complications

and undiagnosed diabetics all over Upper Egypt

Governorates

Mission

Combat Diabetes by means of:

Spreading awareness all over the community

Early detection of high risk people to give them

prevention programs.

Detecting undiagnosed individuals to start giving them

care.

Providing standard quality care to those with Diabetes to

lift their spirits, improve their quality of life and prevent

complications

Delivering affordable healthcare services to the most

needy people of Southern Upper Egypt

Values

RespectTreat everyone in our community with dignity.

IntegrityAdhere to the highest standards of professionalism and ethics.

TeamworkValue the contributions of every staff member.

ExcellenceDeliver the best quality service through the dedicated efforts of all team members.

InnovationEnergize the creative ideas and unique talents of each employee.

EIDC Team Members

EIDC Staff:

General Manager: Dr. Emad Hamed M.Sc.

Human Resources Advisor: Dr. Eman Zeid DBA

Quality & Admin Manager: Engr. Salah Fahim

Diabetes Educator: Dr. Marwa Mahmoud, Pharmacist

Diabetes Educator: Dr. Soaad Ahmed, Pharmacist

Admin Assistant: Ms. Maha Sabry

Admin Assistant: Mr. Mohamed Gamal

Visiting Specialists:

Dr. Mohamed Abu El-Hassan Ayoub M.Sc.

Dr. Mohamed Al-Shaheer Ghazally M.Sc.

Dr. Mahmoud Hassan Omar

EIDC Team Members

Visiting Consultants

Prof. Dr. Ihab Elewa MD

Professor of Ophthalmology

Minia University

Prof. Dr. Khalid El-Beeh MD

Professor of Neurology & Psychiatry

Assuit University

Dr. Ahmed Ghaly

Consultant Cardiologist

Dar Al-Foad Specialty Hospital

Scientific Board

Prof. Adel A El-Sayed, MDChairman Upper Egypt Diabetes Association (UEDA),Regional Chair, IDF-MENA RegionProfessor of Internal Medicine, Sohag University

Prof. Lobna El-Tony, MDVice President of Upper Egypt Diabetes Association (UEDA)Professor of Internal Medicine, Assuit University

Prof. Hanan Gawish, MD,PhDSecretary of the IDF/DF Consultative SectionProfessor of Internal Medicine, Mansoura University

Dr. Mesbah Sayed Kamel, MDInternal Medicine & Diabetes Consultant,Menia University

Prof. Khaled El Hadidy, MDProfessor of Internal Medicine,Beni-Suef University

Prof. Mohamed Mashaheet MDProfessor of Internal Medicine & Diabetes,Fayoum University

Diabetes Care Center

Adults Diabetes Clinic

Pediatric & Adolescence Diabetes Clinic

Pregnancy with Diabetes Clinic

Diabetes Educator Clinic

Dietitian Consultation

Foot Care Clinic

Retinopathy Screening Clinic

Education Center

Diabetes Patient education

Health Care Professionals education for professional from neighboring areas that will include:

• Primary Health Care Physicians

• Diabetes Educators

• Nutrition Advisors

It is An integrated Diabetes Care -

Health Promotion and Education Center

General Quality Policy

EIDC management is committed to the following:

Providing integrated diabetes medical services(excluding analysis) that fulfil the needs andexpectations of the center clients through theapplication of Quality Management System inaccordance with the International Standard (ISO9001:2008)

Developing and applying Quality objectives at thedepartmental and activity levels to be regularlyreviewed to ensure effective implementation.

Continuous Improvement of the qualitymanagement policy through:

Reviewing & evaluating employees performanceand applying preventive or corrective procedures.

Raising EIDC employees’ performance byawareness/training programs and improvinginternal & external communication.

Communicating and cooperating with theinternational specialized centers in the field ofDiabetes.

Implementing the 5S system

Purpose:Providing safe, clean & organized work environment which will assist in quick defects discovery and also reduce the time wasted in searching for information or tools.

5 elements of Standardized work environment :

Sort

Set in order

Shine

Standardize

Sustain

Why Are We Different??

A. Our Integrated Center has almost all the facilities theDiabetic needs, available in one place in EIDC.

B. Diabetes Educators – a real added value to the servicewe are delivering to our patients that is nearly rare allover Egypt.

C. Awareness, Prevention, patient education and healthcare professional education is a priority for EIDC andwe have the will, the knowhow and the facilitiesneeded to accomplish those medical services.

D. Clinicruise is EIDC Electronic Medical Record (EMR)system :-1. An electronic medical record (EMR) is a digital

version of a paper chart that contains all of apatient’s medical history, examination,investigations, diagnosis and treatment.

2. Our EMR is more beneficial than paper recordsbecause it allows us to:• Track data over time.• Identify patients who are due for preventive visits

and screenings.• Monitor how patients measure up to certain

parameters, such as vaccinations and bloodpressure readings.

• Improve overall quality of care in practice.

12

Why Are We Different??

E. EIDC Management Protocols are all based on IDF"International Diabetes Federation" Guidelines.They are documented and will be strictly followedby the whole EIDC team.

F. EIDC Quality Manual have been developedbeforehand, so we will start with a QualityAssurance System that will monitor and controlour practices from the very beginning.

G. Advanced Investigations needed for Diabetes Careare available in the center :

1. HbA1c measurement by a device certified byNational Glycohemoglobin StandardizationProgram (NGSP) in the USA which is thereference approved by IDF.

2. Digital Retinal Photography Camera; will beavailable next July to help in practical andcost effective recommended follow up fordetection of early signs of retinopathy toguard against deterioration.

3. Doppler device for peripheral vascular study.

13

Our References

•IDF publications for our Protocols

1. THE GLOBAL IDF/ISPAD GUIDELINE FOR DIABETES

IN CHILDHOOD AND ADOLESCENCE

2. GLOBAL GUIDELINE FOR TYPE 2 DIABETES 2012

3. 2011 GUIDELINE FOR MANAGEMENT OF

POSTMEAL GLUCOSE IN DIABETES

4. IDF-MANAGING OLDER PEOPLE WITH TYPE 2

DIABETES GLOBAL GUIDELINE

5. ORAL HEALTH FOR PEOPLE WITH DIABETES

6. GLOBAL GUIDELINE PREGNANCY AND DIABETES

7. SELF-MONITORING OF BLOOD GLUCOSE IN NON-

INSULIN TREATED TYPE 2 DIABETES

Our References

IDF Resources For Diabetes Educators Courses

• INTERNATIONAL CURRICULUM FOR DIABETES

HEALTH PROFESSIONAL EDUCATION

• DIABETES EDUCATION MODULES

• INTERNATIONAL DIABETES EDUCATOR E-

LEARNING (IDEEL)

British National Formulary

• BNF 66 March 2014

International Standard (ISO 9001:2008)

• For Quality Management Systems controllingall EIDC activities

Reception & Databaseoffice

Cafeteria, Awareness & Waiting Area

Office

Rest rooms

Manager

Residence

Clinic 1

Clinic 2

Entrance

Education & Seminars Room

Quality & Admin Manager

Room

Measurements Room

Manager Room

Clinic 3

Storage

EgyptAlum Integrated Diabetes Center (EIDC)

Layout