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Expert Guided Implementation Basic Configuration of SAP Solution Manager Day 4 Name of Speaker

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  • Expert Guided Implementation

    Basic Configuration of SAP Solution Manager

    Day 4

    Name of Speaker

  • 2012 SAP AG. All rights reserved. 2

    1. Day one

    Expert Guided Implementation Methodology Motivation Check of prerequisites System Preparation (1)

    2. Day two

    System Preparation (2)

    3. Day three

    Basic Configuration

    4. Day four

    Managed System Configuration (1)

    5. Day five

    Managed System Configuration (2) Best Practices

    Agenda

  • 2012 SAP AG. All rights reserved. 3

    Managed System Configuration Steps in detail

    Managed System Configuration

    Select Product

    Check Prerequisites

    Connect Managed System (ABAP only)

    Assign Diagnostics Agent

    Enter System Parameters

    Enter Landscape Parameters

    Create Users

    Configure Automatically

    Configure Manually

    Create Logical Component

    Check Configuration

  • 2012 SAP AG. All rights reserved. 4

    Managed System Configuration Send system information from managed systems

    Before you can start with the Managed System Configuration you need to transfer the

    information about the managed systems into the SLD. From there it will be copied to LMDB

    automatically.

    At first please check if your system data is already available in the runtime SLD (e.g. in a PI

    system). To build up a bridge from a local SLD (e.g. in a Portal system) please refer to

    https://www.sdn.sap.com/irj/sdn/nw-sld.

    In this demo we will show how to link the TAE ABAP system and the J2E JAVA system to the

    Solution Manager SLD that we use as runtime SLD.

  • 2012 SAP AG. All rights reserved. 5

    To send system information from an ABAP system to the SLD you have to enter connection

    data in transaction RZ70 on the ABAP managed system.

    Managed System Configuration Send system information from an ABAP managed system

    1. Enter the host and service of the SLD server

    2. Activate configuration

    3. Start data collection and job scheduling

    2 3

    1

  • 2012 SAP AG. All rights reserved. 6

    Managed System Configuration Send system information from a Java managed system

    1. Start Visual Administrator by executing the file go or go.bat at

    /usr/sap///j2ee/admin

    2. In the Visual Administrator, choose Cluster Server Services SLD Data Supplier Runtime HTTP Settings

    Please be careful

    while changing

    parameters in Visual

    Administrator of

    productive systems.

    Use local SLD only (if

    exists) as target for

    data transfer.

    Otherwise your

    applications might not

    work afterwards.

  • 2012 SAP AG. All rights reserved. 7

    3. Enter the required data for the HTTP connection from the SLD Data Supplier service to

    the SLD server:

    Managed System Configuration Send system information from a Java managed system

    In the Host field, enter the name of the host where the corresponding SLD runs.

    In the Port field, specify the HTTP standard access port of the SLD

    In the User field, specify the J2EE user (e.g. SLDDSUSER)

    In the Password field, enter the user password.

    In case your Java system has an own SLD (Enterprise Portal in our case), register

    the system at this SLD and establish a bridge to the runtime SLD (see next slide for

    details).

    Save your entries. If your entries have been saved successfully, the connection data is

    saved in encrypted form in the secure store in the database.

    Test your settings by sending data to the SLD, choose Trigger data transfer to System

    Landscape Directory (SLD).

  • 2012 SAP AG. All rights reserved. 8

    Managed System Configuration Send system information from an SLD

    To build up a bridge from a local SLD of the Java

    system to the runtime SLD, the following steps

    need to be performed:

    1. Open the administration interface on the local

    SLD, using the following URL:

    .

    2. Choose Administration Data Supplier.

  • 2012 SAP AG. All rights reserved. 9

    Managed System Configuration Send system information from an SLD

    3. Choose Add SLD.

    4. Enter the URL of the runtime SLD using

    the following URL:

    5. Enter an SLD administrator and a

    password on the runtime SLD

    (e.g. J2EE_ADMIN).

    6. Choose Save.

  • 2012 SAP AG. All rights reserved. 10

    Managed System Configuration ABAP only system

    SAP Solution

    Manager

    7.1 SP5

    TAS

    tastdc00

    wdflbmt2284

    SAP ERP 6.0 EHP5

    TAE

    taetdc00

    wdflbmt2586

    SAP NW 7.0 EHP2

    Enterprise

    Portal

    J2E

    portal-tae

    wdflbmt2621

    Cloud Environment

  • 2012 SAP AG. All rights reserved. 11

    To start the Managed System Configuration, select the managed system to be configured in

    the tab Technical Systems:

    Managed System Configuration Select technical system for configuration

    Select Configure System pushbutton.

    The configuration of Dual Stack systems (e.g. SAP Solution Manager) must

    be done using the tab Technical Scenarios.

  • 2012 SAP AG. All rights reserved. 12

    This step specifies the software that is installed on the managed system. Change managed

    system configuration wizard to Edit mode:

    Managed System Configuration Select Product

    Select Edit Technical System Software to proceed:

  • 2012 SAP AG. All rights reserved. 13

    Managed System Configuration Select Product

    Please make sure that you assign the product instances correctly

    to your system.

    For detailed information please refer to the System Landscape

    Setup Guide (SAP note 1472465)

    On the next slides you will see the product

    assignment for an ERP system as example.

    The settings may differ depending on the type

    of the managed system to be connected.

  • 2012 SAP AG. All rights reserved. 14

    A new screen will

    open. Select the Add

    pushbutton

    Managed System Configuration Edit technical system software

    In the next screen select the

    relevant product instance(s)

    (press Ctrl for multiple

    selections) for your managed

    system. Select Add

    pushbutton once more.

  • 2012 SAP AG. All rights reserved. 15

    Managed System Configuration Edit technical system software

    Select Assign to Product

    System pushbutton to assign

    selected product instances to

    the product systems. Create a

    new product system if

    necessary.

  • 2012 SAP AG. All rights reserved. 16

    Once the relevant product instances are entered in the technical system editor, select Save

    and Close. Pay attention to the checkbox Diagnostics Relevant:

    In the overview of the Technical System Software press the Refresh pushbutton. You

    should then see the managed system with the relevant products and status green.

    Managed System Configuration Edit technical system software

  • 2012 SAP AG. All rights reserved. 17

    This step will check whether the software prerequisites are fulfilled.

    Select Execute All pushbutton to proceed. You can select the Display link in the

    Documentation column for further information.

    The status should be set to green when the check is completed.

    Managed System Configuration Check prerequisites

  • 2012 SAP AG. All rights reserved. 18

    This step will generate the RFC connections to the ABAP managed system. For each

    managed system you have to create at least one READ RFC connection to the productive

    client, for example to client 800.

    First you can create a Managed System Setup administrator user automatically with the wizard. Regarding the authorizations please refer to SAP Note 1560717.

    Select the line with the client you want to connect:

    Managed System Configuration Connect managed system (ABAP only)

  • 2012 SAP AG. All rights reserved. 19

    Select the RFC destinations to be created:

    Mandatory: RFC Destination for Read Access: To enable basic SAP Solution Manager functions, read

    access is required

    Recommended: RFC Destination for Change Manager (TMW): Enables change requests

    Recommended: RFC Destination (Back)

    Managed System Configuration Create RFC destinations between SAP Solution Manager and managed systems

    Create RFC on Solution Manager to

    easily jump to the managed system:

    Trusted Destination: without

    additional authentication.

    Prerequisites: user exists in both

    systems with authorization object

    S_RFCACL. (see next slides)

    Login Destination: access with logon

    screen

  • 2012 SAP AG. All rights reserved. 20

    Managed System Configuration Connect managed system (ABAP only)

    SM_CLNT_READ, in the SAP Solution Manager system

    This RFC will be used to Read system data remote from transaction SMSY and to read the Data Collection method for System Monitoring.

    SM_ CLNT_TMW, in the SAP Solution Manager system

    This RFC will be used for the Change Request Management (ChaRM) functionality. Not needed unless the use of ChaRM is planned.

    SM_CLNT_TRUSTED, in the SAP Solution Manager system

    This RFC will be used by dialog users in the SAP Solution Manager for connecting to managed systems when using Operation tools, Implementation Tools, or Change Manager functionality. Note that _LOGIN type RFC can be generated instead.

    SM_CLNT_BACK, in the Managed system

    This RFC will be used to send Service Data from the managed system to the SAP Solution Manager system and to get service definitions from Solution Manager.

    SM_CLNT_TRUSTED, in the Managed system

    This RFC can be assigned as the RFC destination in table BCOS_CUST for sending service desk messages to the Solution Manager Service Desk. Sender requires an account in the Solution Manager to successfully send the message.

  • 2012 SAP AG. All rights reserved. 21

    Managed System Configuration Connect managed system (ABAP only)

    SM_TAECLNT800_READ

    SM_TAECLNT800_TRUSTED*

    SM_TASCLNT200_BACK

    1

    3

    4

    SM_TASCLNT200_TRUSTED* 5

    SM_TAECLNT800_TMW 2

    TAS

    client 200

    SMB_TAE Comm. type user

    RFCs Solution Manager Managed System

    SM_TAS Comm. type user

    TAE

    client 800

    SMTMTAS Comm. type user

    * _LOGIN RFC can be generated instead

  • 2012 SAP AG. All rights reserved. 22

    Managed System Configuration Create RFC destinations between SAP Solution Manager and managed systems

    The *_TRUSTED RFC connection requires the object S_RFCACL in the user master record

    for the user in both the Solution Manager system and the managed system.

    Maintain and generate this role with transaction PFCG and add it to the user in both systems.

    The user name in both systems must be the same.

  • 2012 SAP AG. All rights reserved. 23

    To be able to create RFC destinations on the managed system, a user with necessary

    authorizations must be provided.

    As an alternative a new user, for example SM_ADMIN_, can be created directly from

    the guided procedure. Press the button Create or Update Administrator in the Managed System Administrator section:

    Enter the Super User logon data and press Connect:

    Managed System Configuration Connect managed system (ABAP only)

  • 2012 SAP AG. All rights reserved. 24

    Provide the user name (or use the default one), specify the password and execute the

    activity by pressing the Execute button:

    Managed System Configuration Connect managed system (ABAP only)

    Following roles will be copied into the customer namespace and added to the user:

    SAP_RCA_CONF_ADMIN

    SAP_SM_USER_ADMIN

  • 2012 SAP AG. All rights reserved. 25

    Now you can perform the generation of the RFC connections to the ABAP managed

    system. For each managed system you have to create at least one READ RFC connection

    to the productive client, for example to client 800.

    Enter the user and password for the SAP Solution Manager and for the managed system.

    Fields for Solution Manager administrator are only enabled if the Back RFC is selected (scroll down to select).

    Press the Execute pushbutton at the bottom of the screen to create the selected RFCs:

    Managed System Configuration Connect managed system (ABAP only)

  • 2012 SAP AG. All rights reserved. 26

    In this step you assign diagnostics agents to the selected managed system. You assign a

    diagnostics agent to each server (virtual host) on which the managed system is running.

    Managed System Configuration Assign Diagnostics Agents

    On the Assign Diagnostics Agent tab, select a server

    and choose the Assign pushbutton. A new dialog box

    will appears where the available diagnostics agents are

    displayed.

    Select the applicable diagnostics agent and choose

    Assign.

  • 2012 SAP AG. All rights reserved. 27

    Since SPS05 it is possible to perform the Host Agent check directly from the guided

    procedure by clicking on the corresponding button:

    Managed System Configuration Assign Diagnostics Agents

    A message in the log pane will indicate whether the check was successful:

  • 2012 SAP AG. All rights reserved. 28

    In this step you enter the system and DB connection parameters for the managed system

    (example for ABAP systems):

    Managed System Configuration Enter system parameters

    Save the settings.

    Please refer to the following slides for

    information about DBA Cockpit.

  • 2012 SAP AG. All rights reserved. 29

    Managed System Configuration DBA Cockpit

    The main purpose of the DBA cockpit is Database Monitoring and Analysis of

    all connected managed systems centrally from the SAP Solution Manager

  • 2012 SAP AG. All rights reserved. 30

    Managed System Configuration DBA Cockpit

    Because of the reason that the setup,

    technical requirements & limitation are

    database specific, please check the

    DBA cockpit Master Note 1265134 for

    further details.

  • 2012 SAP AG. All rights reserved. 31

    In this step you verify or add landscape parameters.

    Managed System Configuration Enter Landscape Parameters

    In the Landscape Objects hierarchy, check

    the status of each parameter. For example:

    - The status is set to No parameters means

    no input is required.

    - The status is set to Default used means you

    need to verify the parameters.

    On ABAP systems

    check especially if the

    ICM ports are entered

    correctly.

  • 2012 SAP AG. All rights reserved. 32

    In the Users screen area select a user, enter a password and click on Execute.

    Managed System Configuration Create users

    The user SAPSUPPORT enables SAP Active Global Support to provide support for the

    managed system. Enter the password for this user manually.

    The user SMDAGENT_ connects Wily Host agent to SAP Solution Manager.

    This is an ABAP user that is used by the Wily Host agent.

    Please refer to the

    Security Guide for

    details.

  • 2012 SAP AG. All rights reserved. 33

    In this step SAP Solution Manager performs automatic configuration activities. To start

    automatic configuration, select the Execute All pushbutton.

    Check the results. In case of errors please select the step in error and read the error

    messages in the log pane.

    Managed System Configuration Configure automatically

  • 2012 SAP AG. All rights reserved. 34

    In this step you perform manual configuration activities.

    1. Activity Maintain SAP Router Data:

    In the SAP Service Marketplace, maintain the SAP Router data for your managed system

    so that a service connection can be opened if remote maintenance is necessary.

    2. Activity Adjust HTTP Log Parameter:

    To enable the analysis of logs written by the Internet Communication Manager (ICM) with

    End-to-End Root Cause Analysis we need to set this parameter in each system based on

    ABAP. On the managed systems, start transaction RZ10 and add the parameter to the

    default profile of your system as described in the documentation (click on the

    Documentation link). Save and activate the profile. Restart the ICM service (transaction

    SMICM) in order to activate this profile parameter modification.

    Managed System Configuration Configure Manually (ABAP system)

  • 2012 SAP AG. All rights reserved. 35

    3. Activity Enable Exception Management:

    Since SPS05 Exception Management can be enabled. To configure the functionality follow

    the navigation link and switch on Edit mode in the new window:

    Managed System Configuration Configure Manually (ABAP system)

    Enable the areas you would like to monitor. Save the entries.

  • 2012 SAP AG. All rights reserved. 36

    This step assigns the selected managed system to one or more logical components.

    Logical components are the basis for using a system in solutions and projects.

    To enable EarlyWatch Alert, at least one logical component needs to be defined and

    assigned to a solution.

    Select the pushbutton Create New Logical Component. In the Name column enter a name

    for the new logical component. In the Systems column use the input help to assign the

    system in the system roles column.

    To save your entries select Save.

    Managed System Configuration Create logical component (ABAP system)

  • 2012 SAP AG. All rights reserved. 37

    Managed System Configuration Key Info: Logical Component

    ABAP

    Client 002

    Solution 2

    Customer system landscapes

    Solution 1

    Main

    Instance

    Client 200

    Client

    J2EE

    TREX

    PRD

    system

    DEV

    system

    QA

    system

    system

    PRD

    system

    DEV

    system

    QA

    system

    system

    Logical component A

    Logical component B

    Project 2 Project 1 Logical component A

    Logical component B

    DEV QA

    Product

    System

    Product System /

    Product

    Version

    PRD

    DEV QA PRD

    Logical component A

    Logical component B

    DEV QA PRD

    DEV QA PRD

    Logical

    System

  • 2012 SAP AG. All rights reserved. 38

    Managed System Configuration Key Info: Logical Component

    RS1-100 RD1-100 RQ1-100 RP1-100

    Eval Dev QA PRD Training Logical Components

    Z_ECC_100

    CS1-100 CD1-100 CQ1-100 CP1-100 Z_CRM_100

    BS1-100 BD1-100 BQ1-100 BP1-100 Z_BW_100

    RD1 CD1 BD1

    Solution View

    Development Systems Landscape

    Leading Role of Solution: Development

    Using the leading role for a Development Systems Solution Landscape:

  • 2012 SAP AG. All rights reserved. 39

    Managed System Configuration Key Info: Logical Component

    RS1-100 RD1-100 RQ1-100 RP1-100

    Eval Dev QA PRD Training Logical Components

    Z_ECC_100

    CS1-100 CD1-100 CQ1-100 CP1-100 Z_CRM_100

    BS1-100 BD1-100 BQ1-100 BP1-100 Z_BW_100

    RP1 CP1 BP1

    Solution View

    Production Systems Landscape

    Leading Role of Solution: Production

    Using the leading role for a Production Systems Solution Landscape:

  • 2012 SAP AG. All rights reserved. 40

    Managed System Configuration Key Info: Solution Landscape

    You can manage solutions in the Work Center Solution Manager Administration (call transaction SOLMAN_WORKCENTER or SM_WORKCENTER)

    1. If needed, a new solution can be

    created here. Press New to create a new Solution.

    2. Click on Solution Data Settings to define which data should be sent to

    SAP for the selected solution.

    3. Click on the solution link or call

    Transaction SMSY to open the

    solution maintenance view (see

    next slide)

  • 2012 SAP AG. All rights reserved. 41

    Managed System Configuration Key Info: Solution Landscape

    4. The leading role for a solution landscape determines which system in a logical

    component is assigned to the solution landscape.

    5. You can add further logical components to the solution.

    To be able to make changes in this screen please ensure the following authorizations are

    assigned to the configuration user (copy the roles to the customer namespace):

    SAP_SM_SOLUTION_ALL, SAP_SOLMAN_DIRECTORY_ADMIN.

  • 2012 SAP AG. All rights reserved. 42

    In this step an automated check will be performed on the system configuration. Also the

    status overview of the managed system configuration will be updated.

    Choose Execute All.

    Managed System Configuration Check Configuration

    If you get error messages saying

    required roles have not been granted to user, please implement SAP Note 1659367.

  • 2012 SAP AG. All rights reserved. 43

    You have connected the managed system to the SAP Solution Manager.

    Managed System Configuration Complete

  • 2012 SAP AG. All rights reserved. 44

    Execution

    Managed System Configuration

    Select Product

    Check Prerequisites

    Connect Managed System (ABAP only)

    Assign Diagnostics Agent

    Enter System & Landscape Parameters

    Create Users

    Automatic & Manual Configuration

    Create Logical Component

    Check Configuration

    To be able to follow the session in the next days please make

    sure that you completed all tasks for today.

  • 2012 SAP AG. All rights reserved. 45

    Roadmap steps Basic Configuration Outlook

    Next steps Day 5

    Managed Systems Configuration (2)

    Java and Dual Stack systems

    Best practices

    Best practices for scenario usage

  • 2012 SAP AG. All rights reserved. 46

    Expert Guided Implementation How to get help

    How to get help

    Customer SAP Expert

    During the execution part you have direct access to the Expert via

    telephone number to solve questions quickly. Please ensure that the

    R/3 support and http connections are open and that we can logon to

    your system.

    +tel number

    e-mail trainer

  • Thank You!

    Please dont forget to send us the daily feedback form.