eGain GQVDigital TransformationMade Easy

Ian Jones | Head of Strategic Solutions, eGain

NeedWhy GQV

High opportunity cost of delivering value too slowly

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Research market needs and trends

Create an RFP

Review responses, interview vendors

Kickoff project, finalize specs

Realize the market need has changed under you

And it’s taken 18 months!

Or you could do it the eGain GQV™ Way

In 2-4 months!

Guided

Quick

Delivering Value

GQV Enablers

AnalyticsCloud DTServices

Agile services

Try+Buy

Guided Discovery

Guided discovery: Drilldown

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Getting to value quickly - Guidance

eGain Try+Buy

Widgets Federation Content Branding Personalization Integration Analytics

Easily transform digital engagement

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Transform customer journeys further

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Customer journey analysis

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Customer journey analysis

Easily transform agent experience

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Transform agent experience further

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Transform agent experience further

Measuring Value ‘Out-of-the-box’

Omnichannel Voice Offers

Chat Knowledge Customer Journey

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Digital transformation services

Guide to Quick ValueDiscovery

Business Transformation

Try + Buy

Optimisation

Customer Success

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