effectiveness of training programme at hcl peripherals

8/10/2019 Effectiveness of Training Programme at HCL Peripherals

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A STUDY ON TRAINING

PROGRAMME OF HCL

PERIPHERALS


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GUIDED BY


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PROFILE

FOUNDED IN 1983, HCL PERIPHERALS A UNIT OFHCL INFOSYSTEMS LTD.

MANUFACTURER OF COMPUTER PERIPHERALS IN

INDIA.

HEADQUARTERS - NEW DELHI.HCL BECAME THE LARGEST IT COMPANY IN INDIA

IN 1986.

HARDWARE PRODUCED:

COLOUR MONITOR

FLAT LCD

KEYBOARD

VINBEE

LIFE SCAN CABLE

THERMAL UNIT


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TRAINING PROGRAMME

Training is the process of increasing the knowledge

and skills for doing a particular job. It is an

organized procedure by which people learnknowledge and skill for a definite purpose. The

purpose of training is basically to bridge the gap

between job requirements and present competence

of an employee. Training is aimed at improving the

behaviour and performance of a person.


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TYPES OF TRAINING

WEB BASED TRAINING

INDUCTION(CLASS ROOMTRAINING)

COACHING

APPRENTICESHIP


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OBJECTIVES OF THE STUDY PRIMARY OBJECTIVE:1. TO STUDY THE EFFECTIVENESS OF Training

Programme at HCL Peripherals.

SECONDARY OBJECTIVE:

1. To know the employees awarness of training programme.

2. To know the impact of training programme on trainees

3. To identify the employees opinion regarding the training

programme of the company.

4. To understand the existing Training Programme conductedat HCL Peripherals.

5. To give suggestions based on findings.


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RESEARCH DESIGN

THE RESEARCH DESIGN SELECTED IS

A DESCRIPTIVE ONE.

PERIOD OF COVERAGE1 MONTH


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SAMPLE DESIGN

SAMPLING UNITS150

SAMPLE SIZE50


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TOOLS FOR ANALYSIS

1. PERCENTAGE

2. CHISQUARE3. CORRELATION


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FINDINGS OF THE STUDY

From the study it is inferred that all the respondents areeducated and 96% of the employees are aware of theTraining Programme and have attended the training

programme conducted at their organization.

72% of the employees find the Training Programmerelated to their work.78% of the employees agree thatattending Training Programme has helped them to pickup new Technical skills and soft skills.

Most of the employees find the quality of the trainingprogramme to be excellent. 72% of the employees feelthat attending training programme leads them to perform

better at work. 88% of the employees find the topicsrelevant to the training programme and they also find thetopics covered during the Training Programme are easy tounderstand.


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88% of the respondents accept that the topics taken for the trainingprogramme are covered within the right time It is also inferred that thequality of the topics covered reflects high level of satisfaction among

the employees at the organization

According to the study majority of the employees who are aware

of the Training Programme conducted in their organization haveshown their willingness to attend the Training Programme in future.


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SUGGESTIONS AND RECOMMENDATIONS

Individual attention may be provided to the trainees in order toencourage their participation and make them perform better at their job.

Employees feedback should be regularly obtained in order tounderstand the effectiveness of the training programme. In this study,

18% of the employees are not satisfied with the training programme. Itis important to understand why these employees are not satisfied withthe training programme and what can be done to satisfy theseemployees.

Training programme should also focus on improving the customerservicing skills of the employees. In this study, 34% of the people didnot feel that their customer servicing skills have improved afterattending the training programme. In todaysservice oriented society, itis important for employees to have a strong customer servicing skills.


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CONLUSIONS

Trainingprogrammesmain objective is to improve the productivity of the companys

employees which in turn will improve the companysprofitability. Through trainingprogrammes, the employees skill levels are upgraded which will make the

employees more productive.

Training programme is also set up to help employees get used with new roles and

responsibilities usually after promotion. When an employee gets promoted from one

level to next level, the skills required to do his/her job changes and trainingprogrammes are essential in equipping the employee with the new skills.

Training programme is also a way for the company to showcase to its employees that it

cares for employeesself development. This plays a big role in increasing the loyalty

that an employee feels towards its organization

Employees feedback on the training programme is essential to understand theeffectiveness of training programme. Most times, employees better understand the

kind of training programme that would help them. It is important to get employees

opinion before the creation of new training programmes.


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LIMITATIONS

Given that HCL peripherals in a national player, it is not easy tounderstand the true nature of the training programmes by surveyingHCL Peripherals employees based out of Pondicherry. The localfactors such as training facilities in Pondicherry and quality of thetrainers play a big role in the determining employees perception of thetraining programmes.

The results are only based on 50 HCL Peripherals employeesselected in a random manner. For a division as large as HCL

Peripherals, it may not be indicative of the overall perception of thetraining programmes.

Given that the study was conducted over a short period of time, it isimpossible to surface all the aspects of training programmes.


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SCOPE FOR FURTHER STUDY

This study could compare HCL Peripherals trainingprogrammes with its peers in the same industry group. Through thecomparison, one can establish how well the company trains itsemployees when compared to its competition.

This study could be conducted to understand the relationship betweenthe money spent on training an employee and the money saved onthrough an increase in employeesefficiency. This could throw lighton whether training programmes are good for the company.

This study could be conducted on training programmes at differentlevels of the employee hierarchy. It would be interesting to note ifthe company pay the same level of focus in developing low-levelemployees as it does in developing upper-management.

effectiveness of training programme at hcl peripherals

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