effective ways to improve your business online reputation as a seller
DESCRIPTION
Nowadays, it has become extremely essential to manage and improve your business online reputation. This is because of the rise of search engine and capability of people to search you online and find out about your business. Even if there is something that you don’t want to show people, you can make changes in that. Here are a few ways that can help you improve your business online reputation.TRANSCRIPT
A S A S E L L E R
BUSINESS ONLINE REPUTATION
Effective Ways to Improve Your
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Nowadays, it has becomeextremely essential to manage
and improve your businessonline reputation. This is because
of the rise of search engine andcapability of people to searchyou online and find out aboutyour business. Even if there is
something that you don’t wantto show people, you can make
changes in that.
WWW.HOKOSOKO.COM
Here are a few ways that can help youimprove your business online reputation.
WWW.HOKOSOKO.COM
ASK YOUR CUSTOMERS TO WRITE REVIEWSIf you are an online business you have to be prepared for
both positive and negative reviews. Just like positivereview, negative review is also an unavoidable part of
business because not every customer will be happy withyour product or service. But, if you will not have lots of
reviews the negative reviews will easily get noticed. So, toprotect your business from such a situation always ask
your happy customers to write positive reviews. You canshare a link with them where you need the reviews to beposted. Not just reviews you can even ask the customers
to post photographs of the products clicked on theirsmartphones.
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Presentations are tools thatcan be used as lectures,reports, and more. It serves avariety of purposes, makingpresentations powerful toolsfor convincing and teaching.
Presentations are tools thatcan be used as lectures,reports, and more. It serves avariety of purposes, makingpresentations powerful toolsfor convincing and teaching.
LISTEN TO YOURCUSTOMERS
Make your audience believe by your actionsthat you care what they are saying. For this,you can conduct surveys, check out ratings,
read online buzz and more.
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Whenever any customer has some issueor complaints about you online you
should always provide quick response tothe customer. Because if you will notrespond to the complaint quickly the
other customers online will think that youhave a really poor customer service and it
will even affect your reputation.
RESPOND QUICKLY
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Try to make your customers happy by providing them somediscount coupons and exclusive deals. Every customerexpects honesty from the company so always provide correctinformation to the customers. Make feedback calls to thecustomers and show empathy for their experience. This willhelp you to improve customer retention and loyalty.
IMPROVE CUSTOMERRETENTION & LOYALTY
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RESPOND PUBLICLYTO COMMENTS
EVEN THOUGH YOU KNOW THAT THE CUSTOMERS ARE WRONG NEVERMAKE THEM FEEL THAT THEY ARE WRONG IN PUBLIC. APOLOGISE THEM
IN PUBLIC AND ALSO OFFER THEM HELP. THIS WILL HELP THE PUBLIC TOREGAIN CONFIDENCE AND TRUST IN YOU. ASK THE CUSTOMERS IF YOU
CAN DO SOMETHING BETTER TO MAKE THEM HAPPY.
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DON'T NEGLECT YOURSOCIAL MEDIA ACCOUNTS
Once you have created a social media account, never allow it to remain inactive. Make sureyou update your social media account on a daily basis. Keep posting content related to
your business it will show that you are active on your social media account.
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REMOVE ADSFROM YOURWEBSITE
It is necessary to make sure that your websiteis not hurting your credibility. There may becertain designs or elements in your websitethat are making people think that yourbusiness is unreliable. You have to find out thisas early as possible. If you are running any adsfor other businesses get rid of them.
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If you want to make your online reputation better youneed to improve your domain authority
PRIORITIZEYOURBLOG
Blogging is one of the best ways to improve thedomain authority.
So, these were the few effective ways that you canimplement to improve your business onlinereputation as a seller.
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