effective presentations- the plrb way joe epps, cpa/cff/abv, cfe, cva [email protected]...

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Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA [email protected] 480-595-0943 Bruce deJong, CPCU, ARM, AIC [email protected] 360-825-2591

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Page 1: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

Effective Presentations-The PLRB Way

Joe Epps, CPA/CFF/ABV, CFE, CVA [email protected]

480-595-0943

Bruce deJong, CPCU, ARM, [email protected]

360-825-2591

Page 2: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Purpose:

To help you be your best

To help you serve as a trusted advisor

To increase your confidence with presenting at PLRB

Page 3: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Headlines:

• Audience expectations are like the weather, they’re always changing

• If you don’t know it, don’t say it

• It’s better to chew than choke

Page 4: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Action Plan:

Tactical Steps-• Getting a Topic Selected• Understand “The PLRB Way”• Preparing the Presentation• The Day of the Presentation

Page 5: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Getting a Topic Selected:

• Relevant Topic• No Infomercials• Presenters• Course Length

Page 6: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

The PLRB Way:

• Engagement• Discussion vs. Lecture• Tools and Strategies• Adaptation

Page 7: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Preparing the Presentation

• PowerPoint• Handouts• Know Your Topic• Know Who Will Lead and Who

Will Follow

Page 8: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Preparing the Presentation

• Negotiate Style Preferences• Candid Communication• Large Audiences

Page 9: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Day of Presentation:

• Get there Early• Check Equipment and Handouts• Connect with Participants

Beforehand• Start on Time

Page 10: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Presentation Delivery:

• First 3 Minutes• Non-Verbal Cues• Strategies

Page 11: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Engage the Audience:

• Create a Learning Community• Capture Audience Expectations• Solicit Solutions and Questions• Involve Audience Experts

Page 12: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Engage the Audience:

• Self-Service• Small Group Activities• Reward Participation• Create Safety

Page 13: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Presenter Qualities Audiences Love:

• Conversational• Enthusiastic• Entertaining• Respectful• Energetic

Page 14: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Summary:

• Recap Key Points• Check for Understanding

Page 15: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Purpose:

To help you be your __________

To help you serve as a ________ ________

To increase your ____________ with presenting at PLRB

Page 16: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Headlines:

• ____________ ____________ are like the weather, they’re always changing

• If you don’t ________ it, don’t ________ it

• It’s better to ________ than ________

Page 17: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Action Plan:

Tactical Steps-• Getting a Topic Selected• Understand “The PLRB Way”• Preparing the Presentation• The day of the Presentation

Page 18: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Closing:

• Invite Follow-Up Contact • A Call to Action

Page 19: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Next Steps:

1. What is your biggest challenge right now?

2. What are you doing about it?

3. What are your next steps?

Page 20: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Sample Slides:

1. Audience Participation through Case Study Application

2. Ready Reference Chart

3. Tool to Solve a Problem

Page 21: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

Sample Slides

2012 PLRB/LIRB Presentation, Orlando, FL

Page 22: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Thoughts to Ponder:

• Covered or Not?• Fire damage to an anchor

store adjacent to the insured’s restaurant

• When does BI begin?• When does BI end?• What is the coverage limit?

Page 23: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

State Statute Limit for Valuables

Limit for Other Property

Idaho IC 39-1804 $1K per guest

$1K per guest

Oregon

ORS 699.010 $300 per guest

$50 per suit case

Utah Utah Code 1953, Title 29, Section 29-1-1

$250 per guest

$150 per suit case

Wash. RCW 19.48.030

$1K per guest

$50 per suit case

Page 24: Effective Presentations- The PLRB Way Joe Epps, CPA/CFF/ABV, CFE, CVA jepps@eppsforensics.com 480-595-0943 Bruce deJong, CPCU, ARM, AIC bdejong@mutualofenumclaw.com

2012 PLRB/LIRB Presentation, Orlando, FL

Tools:

Exclusion Strategy-

Not covered

Covered