effective leadership skills

Effective Leadership Skills 12th – 13th January 2016 | 8:30am – 4:30pm | Radisson Hotel

INTRODUCTION People play a large role in how businesses are run. From the smallest enterprise to the largest corporation, organizations are created and designed by people to achieve organizational objectives. The more managers and employers understand human behaviour the more employees can be inspired and motivated. AIM To prepare participants to be effective members and managers of workplace teams; particularly through understanding the nature of work performance and by having an awareness of behavioural levers which managers can apply to improve the performance and job satisfaction of individuals. OBJECTIVES At the end of this course, participants will:

Understand the roots of cultural differences in their host country to enhance work productively. Learn about their host country history, economic, demographics, education and social issues so that they can communicate effectively. Analyse their own cultural history and value so that they can see how these affect their interaction with others. Understand how cultural values affect communication styles, habits and attitudes at work.

LEARNING OUTCOMES

Examine managerial styles in terms of concern for production and concern for people. Assess different systems of management and relate these systems to organizational characteristics. Appreciate the importance of adopting an appropriate style of managerial behaviour and approach to the management of people. Analyse managerial effectiveness and suggest criteria for evaluating the effectiveness of managers. Understand the need for a cross-cultural approach and the importance of managing cultural differences.

WHO SHOULD ATTEND Managers, Executives, Supervisors METHODOLOGY Lecture, Case study analysis, Discussion, Mini questions

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Trainer’s Profile

ACADEMIC A committed senior business lecturer with 12 years experience. Lectures undergraduate and post graduate programs at several foreign partner universities. Responsible for carrying out teachning and research duties from time to time. Involved in preparing lecture material and delivering for working adults. Involved in lecture administrative assignements mainly marking and moderating of exam scripts, uploading into the university exam portals. Involved in mentoring, and providing educational support for foreign students. Involved in providing curriculum feedback to partner universities so as they align their curriculum to meet industry requirements. Involved in organising student’s final presentation for sponsored corporate organisations. Attended meetings with the Malaysia Quality Assurance (MQA) which comprises mainly of members from the ministry. Provide supervision for postgraduate students in preparation for final thesis submission. These students are holding senior management positions in their respective organisations. The students are from diverse industry- manufacturing, health service,transportation, telecommunication, agricultural and many other. Highly rated lecturer by students and partner universities at all the learning institutions associated. Selected to attend lecturer development programs with partner universities- University of South Queenland,Australia, Monash University, Women Institute Management. CORPORATE Created business marketing strategies for logistics and hotel industries with the intent of business development. Involved in conducting organisational audits for branch level. Prepared budget for department level. Project leader in Quality Management System certification from planning to implementation stage. Prepare marketing research for organisations to meet business goals. Prepared logistics plan for dedicated clients, so, they can reduce their operational cost. Involved in setting Key Perfromance indicators for operational employees. Involved in training of new entrance. EDUCATION

• Master in Marketing Newcastle University Australia 2003 • Bachelor of Commerce and Management, Lincoln University New Zealand 1997 • Chartered Institute of Management Accounting Stage 2 United Kingdom 1994


Registration Form 12th – 13th January 2016 | 8:30am – 4:30pm | Radisson Hotel

Effective Leadership Skills


Fax to : +673 2427828 PLEASE WRITE IN CAPITAL LETTERS

PROGRAMME FEES

Please tick/fill-in any of the corresponding boxes below to select your choice of participation:

PARTICIPANTS’ DETAILS

PROGRAMME FEE INCLUDES

• Attendance at the training / workshop. • Morning & afternoon refreshments and daily buffet lunch throughout the programme duration. • Learning materials that are handed out during the programme. • Certificate of Attendance

PAYMENT METHOD Cross cheque payable to: LeadingEdge Marketing and Management Services Sdn Bhd Bank: Bank Islam Brunei Darussalam Account Number: 00-014-01-000-6481 Swift Code: BIBD BNBB

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COMPANY STAMP

THANK YOU FOR YOUR REGISTRATION!

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3 participants or more* BND 750.00 x ____ delegate (s) Early Bird Price* BND 850.00 x ____ delegate (s) Normal Price BND 950.00 x ____ delegate (s)

Send 3 participants or more at BND 750 each

TERMS AND CONDITION 1. Following completion of registration form, full payment is required within

7 (seven) working days from receipt of original invoice. Please note that payment must be received prior to the programme date. Due to limited programme space, we advise early registration to avoid disappointments.

2. Indemnity – Should for any reason outside the control of LeadingEdge Marketing and Management Services Sdn Bhd. The organizer reserves the right to amend the programme, the venue or speaker change in the best interest of the event.

3. Cancellation – 50% refund for those received in writing more than one week. No refund if cancellation received less than one week before program.

*validity is until 29th December 2016 *early bird price is only valid if payment is received before or on the program date(s)

effective leadership skills

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