Effective food safety management system food safety management... · Effective food safety management…

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<ul><li><p>Effective food safety management system auditing </p><p>Dr. David Rosenblatt </p><p>Sher Consulting and Training </p></li><li><p>An audit is not an inspection </p></li><li><p>1. Passion </p><p>2. Professionalism </p><p>3. Attitude </p><p>5. Tactics </p><p>The principles of an effective food safety audit </p></li><li><p>If the auditor </p><p>doesnt love what </p><p>he or she is doing, </p><p>then they </p><p>shouldnt be doing </p><p>audits! </p><p>Auditing passion </p></li><li><p>Having a food safety </p><p>audit is like going to </p><p>the doctor for a </p><p>routine check-up. </p><p>Its not supposed to </p><p>be fun. </p><p>Auditing passion </p></li><li><p>Audit professionalism be prepared </p><p>Know the technology </p><p>Know the lingo </p><p>Know the criteria </p><p>Use generic HACCP plans </p><p>Use known food safety incidents </p></li><li><p>Auditor attitude </p><p>Auditee cooperation is crucial to </p><p>performing an effective food safety audit. </p></li><li><p>Auditor attitude </p><p>Even if auditees are candid in their </p><p>intention to fully cooperate, in the face of </p><p>an inquisitive auditor, normal people will </p><p>tend to build defenses and hide their </p><p>weaknesses. </p></li><li><p>Auditor attitude </p><p>Ensuring cooperation </p><p>is even more </p><p>challenging when </p><p>facing a reluctant </p><p>auditee. </p></li><li><p>Auditor attitude </p><p>Auditors can break down resistance and </p><p>obtain cooperation using attitude alone. </p></li><li><p>Auditor attitude </p><p>Body language </p><p>Tone of voice </p><p>Lilt </p><p>Demeanor </p></li><li><p>Try to act </p><p>curious without </p><p>being </p><p>inquisitive </p></li><li><p>Auditor tactics </p><p>Follow-up questions </p><p>Most observations of </p><p>non-conformity are </p><p>the manifestation of </p><p>an underlying cause </p></li><li><p>Auditor tactics </p><p>Without a follow-up question the reply to </p><p>most non-conformities will be: </p><p> The employees were re-trained </p><p> The procedure was updated </p></li><li><p>Auditor tactics </p><p>Neither of these will drive improvement </p><p>Remember: any finding that indicates a </p><p>deviation from procedure is a symptom of </p><p>underlying disease. </p></li><li><p>https://www.youtube.com/watch?v=xnQZ2ZHmi60 </p></li><li><p>Lack of Motivation </p><p>Lack of Awareness </p><p>Lack of Capability </p><p>Lack of Knowledge </p></li><li><p>Auditor tactics </p><p>Verification of verification </p><p>Routine verification </p><p>activities should be </p><p>sampled and audited: </p></li><li><p>Auditor tactics </p><p>Verification of verification </p><p>1. Show me how its done </p><p>2. Show me the records </p><p>3. Show me your reaction to </p><p>deviations </p><p>4. Show me the data analysis </p></li><li><p>Sheila Weatherill </p></li><li><p>What was missing was the big picture - recognizing the repeated pattern of presence of Listeria on the same production lines several weeks after the problem was presumed to have been fixed. Although data were being collected to note such instances, they were not being analyzed by the plant or company headquarters to detect trends over time. Had such analyses been conducted, the re-emergence of Listeria on a regular basis would have become obvious much sooner. </p></li><li><p>Auditor tactics </p><p>One of the most effective ways to gather objective evidence for many audit aspects is to create an audit trail. This strategy demonstrates a high level of control of the audit process and shows how all parts of the FSMS are interconnected. </p><p>Audit trail </p></li><li><p>It is often beneficial to start the audit trail from the end of the process and proceed up the process flow. </p></li></ul>