EFFECTIVE

BUSINESS

PRESENTATIONS

Outcome Orientation

High Calm Energy & Stage Presence

Process KaizenPerformance Checklists with CTQs

Think Things Through, Then Follow ThroughStructure (Beginning - Middle - End)

Focused Content and the ‘Pull’ factor

Confident Body Language & use of Aids

Outcomes at 4 levels

“The key to a good presentation is

choosing a subject about which you are

knowledgeable.”

What Am I here For ?

“I want to tell you ... | about … | so that…

happens.”1)

2)

3)

4)

5)

Breakfor

Questionsand

Self-Evaluationand

SPLIs

Stage Presence

What are you mindful about?

Introducing the Speaker...

Positive Projection

A bit of hype, but not gas!

High EN and Pull

Relevance to Audience and Theme

Focussed Content

Human Touch, but not personal detail

Last said, first remembered!

Feedback; not Fault Finding!

AVOID Labelling and Name Calling

CHECK Mistake and Guilt-Obsession Low Self-Esteem Dismissive/Suspicious of Praise

AVOID Negative Comparisons

Eye-of-the-bird ‘Coaching’ Feedback:Developmental & Reinforcement!Direct (YOU.COM) not Indirect (S/HE.COM)

Which Teapot are you?

Full of

Acid and Bitterness?

Emptiness?

Goodness?

In each case we make a difference!

“I choose to make a positive difference!”

Receiving Feedback

Avoid Arguing…perceptions will differ!

Yes, I am open… Make mental space…

Avoid thoughtless Acceptance/Rejection

Incubate… (Lips sealed, mind wide open!)

Look for ‘information’in the most negative feedback!

Wisdom: Decide what you want to do…

Lower or Emotional Brain

Brain : Our Command Centre?

Cerebellum (Auto pilot)

Cerebral Cortex

Fear is a Survival Response

Whenever we sense Danger,

we respond with Fear!

Our Primary Survival Response(The Fight-or-Flight Response)

Emotional Brain Reactiveness(direct link to adrenals)

The Adrenal Rush

Cortisol Catecholamines*(Difficulty Thinking Solution Orientation)

Distress Eustress

* Dopamine, Norepinehrine are examples of Catecholamines.

Eyeball-to-eyeball Communication- Jack Welch

Eyes are the windows of the soul!

Direct Link to Emotional Brain

Pull and Push in the eyes! Resonance and Dissonance!

One-third of Cortex dedicated to Vision!

Emotional Brain primed by Survival Instinct: Common to all living beings! Check tendency to see danger where there’s

none

Managing Fear!

Public Performance calls for High Energy

By Default By Conscious Choice

Habit of Stage Fright Solution OrientationHigh Tense Energy High Calm Energy

A Thought or Idea can produceA Change in Neuro-Chemistry

A Physical Activitylike Deep Breathing or Relaxing

can reverse Unhelpful Neurochemistry

Thinking affects our neuro-chemistry!

# Wiggle your right toe

# Relax your jaw

# Pump your fist

Thoughts Release Neuro-chemicals

Helpful and Self-Damaging Neuro-Chemicals Relaxation : GABA (Gamma Amino Butyric

Acid ) Happiness : Serotonin, Endorphins... Stress : Cortisol, Acetylcholine...

Mind ProgrammingReplacing Unhelpful Mental Tapes

Alpha State Mantras: It’s a Great Day! I Feel Good Today! I stand and walk tall! I speak confidently! I give out ‘High Calm Energy’! I am feeling better and better! I am at peace with myself!

‘Wanting Something Badly’:Choose your Mantra for the Month!

Every Breath you take…

“Every emotion has a corresponding

rhythm in the breath. By learning various

rhythms of the breath, one can control

one’s emotions. Research at AIIMS and

VIMHANS has proved that these breathing

techniques are immensely beneficial in

eliminating depression without

medication.” - Sri Sri Ravi Shankar

A - U - M

MMM - Nasal Tract Exhalation

UUU - Chest Exhalation

AAA - Thighs-Abdominal Area

AUM Riyaz for Breath Awareness, & ‘Distress’ Management, Flow in your Speech andEmotional Control

Confidence Building Measures(CBMs) Mind Programming : I Stand Tall! Deep Breathing/Pranayama Pumping the fist! (for raising energy /

confidence) Creatively Visualise Success! Detach/Attach Think Things Through… Logical Structure Practice… (Mirror, Taperecorder, Video…) M.O.T. : Memory Cards, Acronyms etc… High EN & High Self-Esteem Happiness Bank and Positive Energy

Transfer!

Watch your RAS!

Don’t let someoneelse’s frown

become your Problem!

His/Her/Their Problem

When someone in the audienceYawns Or Smiles!

Or talks to the neighbour!Or you see a VIP walking in!

Internal Locus of Control

Multiple Options Thinking, RAS Thinking

‘Pull’ Checklist...

YOU.COM (Relevance to Audience Needs)

High EN (Infectious Enthusiasm)

Eye Contact (Retail, not Wholesale)

Tone (The attitude in your voice!)

Straight from the Heart(Involvement)

Interaction…

Expertise and Knowledge

‘Pull’ Checklist

Focused Content, not OD

Outcome Orientation

Lateral Thinking

Story telling and humour

Refer to people in audience by name, whenever possible

Grooming