eena 2016 - national psaps organisation under reform - part 1 (1/3)
TRANSCRIPT
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14/04/2016
PSAPs Organisation in Europe
Data collected in 2015
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PSAPs organisation in Europe and Trends
What is EENA?
Brussels-based NGO set up in 1999;
Dedicated to promoting high quality emergencyservices reached by 112 throughout the EU;
Serves as a discussion platform for emergencyservices, public authorities, researchers, decision makers,international associations, solution providers, mobilenetwork operators and Internet companies in view ofimproving emergency response in accordance withcitizens requirements;
Memberships: 1,200 public safety officials from over 80countries world-wide; 70 companies; 100 researchers, …etc
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PSAPs organisation in Europe and Trends
Agenda
PSAPs Organisation Models & Trends
Figures about PSAPs in the EU
Hot topics and emerging changes
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14/04/2016
PSAPs Organisation Models-
Trends
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PSAPs organisation in Europe and Trends
Main Models (simplified)2012
Source: PSAPs in Europe 2012, other info by EENA Members
EROs handling emergency calls (1)
Filtering stage 1 PSAP (2)
Data gathering by stage 1 (3)
Integrated control room (4)
ERO independent PSAP (5)
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PSAPs organisation in Europe and Trends
Main Models (simplified)2015
Source: PSAPs in Europe 2015, other info by EENA Members
EROs handling emergency calls (1)
Filtering stage 1 PSAP (2)
Data gathering by stage 1 (3)
Integrated control room (4)
ERO independent PSAP (5)
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PSAPs organisation in Europe and Trends
Main Models (simplified)In the next years… (foreseen)
Source: PSAPs in Europe 2015, other info by EENA Members
EROs handling emergency calls (1)
Filtering stage 1 PSAP (2)
Data gathering by stage 1 (3)
Integrated control room (4)
ERO independent PSAP (5)
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PSAPs organisation in Europe and Trends
Interconnection of PSAPs (stage 1)2012
Source: PSAPs in Europe 2012, other info by EENA Members
Not interconnected
Interconnected
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PSAPs organisation in Europe and Trends
Interconnection of PSAPs (stage 1)2015
Source: PSAPs in Europe 2015, other info by EENA Members
Not interconnected
Interconnected
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PSAPs organisation in Europe and Trends
Interconnection of PSAPs (stage 1)In the next years… (foreseen)
Source: PSAPs in Europe 2015, other info by EENA Members
Not interconnected
Interconnected
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PSAPs organisation in Europe and Trends
112 and other numbers2012
Source: PSAPs in Europe 2012, other info by EENA Members
Several numbers
112 colocated with national single number
Only 112 (legally or only 112 promoted)
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PSAPs organisation in Europe and Trends
112 and other numbers2015
Source: PSAPs in Europe 2015, other info by EENA Members
Several numbers
112 colocated with national single number
Only 112 (legally or only 112 promoted)
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PSAPs organisation in Europe and Trends
112 and other numbersIn the next years… (foreseen)
Source: PSAPs in Europe 2015, other info by EENA Members
Several numbers
112 colocated with national single number
Only 112 (legally or only 112 promoted)
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PSAPs organisation in Europe and Trends
PSAP per capita2012
Source: PSAPs in Europe 2012, other info by EENA Members
1 PSAP / Population
Below100,000
100,000 - 250,000
250,000 - 500,000
500,000 -750,000
750,000 - 1,000,000
Above1,000,000
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PSAPs organisation in Europe and Trends
PSAP per capita2015
Source: PSAPs in Europe 2015, other info by EENA Members
1 PSAP / Population
Below100,000
100,000 - 250,000
250,000 - 500,000
500,000 -750,000
750,000 - 1,000,000
Above1,000,000
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PSAPs organisation in Europe and Trends
PSAP per capita In the next years… (foreseen)
Source: PSAPs in Europe 2015, other info by EENA Members
1 PSAP / Population
Below100,000
100,000 - 250,000
250,000 - 500,000
500,000 -750,000
750,000 - 1,000,000
Above1,000,000
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PSAPs organisation in Europe and Trends
European Trends
More interconnection (IP network and commondatabases)
Less PSAPs and thus larger PSAPs
Less ERO-based PSAPs, more civilian-based(model 3,4,5)
More countries with 112 as single/main number(slow)
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Figures about PSAPs in the EU
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PSAPs organisation in Europe and Trends
Figure about PSAPs in the EU (1/2)
Number of 112 PSAPs: 1,273*
Total number of PSAPs (including dispatch centres): 4,962*
Average number of PSAPs per capita: 207,517*
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*: estimate based on PSAPs in Europe 2015 document
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PSAPs organisation in Europe and Trends
Some figure about PSAPs in the EU (2/2)
Use of a Geographical Information System (GIS):
19 countries
(+ 6 countries where it used only in some PSAPs)
Use of a Computer Aided Dispatch (CAD) System:
16 countries
(+ 6 countries where it used only in some PSAPs)
SMS as a mean to reach emergency services:
20 countries
App as a mean to reach emergency services:
8 countries
28
Source: PSAPs in Europe 2015
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Hot topics and emerging changes
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PSAPs organisation in Europe and Trends
Hot topics and emerging changes
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