edward de bono’s 6 thinking hats - strategy unit · edward de bono’s 6thinking hats. objective...
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Edward de Bono’s 6 Thinking Hats
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Objective
To think of other perspectives to a solution or problem – this is done by
exploring the issue at hand from a range of different angles.
This tool is particularly useful when problem solving or to improve decision
making.
When discussing your problem or solution, either:
Assign everyone a hat. They then participate in the discussion representing the
views of that hat.
OR
As a group work through each hat in turn thinking how they would approach the
issue.
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White hat
Objective thinking
“I need the facts and only the facts”
I focus on numbers and
information:
• What information do we know?
• What information do we need?
• What data is available to us?
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Red hat
Emotional thinking
I go on feelings, hunches and
intuition.
When looking at problems I
focus on the emotional element
and am open to sharing my
fears, what I like, what I dislike,
what my gut reaction and
intuition are telling me.
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Black hat
Negative thinking
I will act as the devil’s advocate,
pointing out all of the reasons
why the idea won’t work.
I pick out all the flaws in the plan,
spot the potential difficulties and
dangers.
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Yellow hat
Positive thinking
I am optimistic in every situation.
I will look for the benefits of the
decision and/or idea, be
constructive and probe for value.
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Green hat
Creative thinking
I will always focus on the possibilities.
I will suggest new ideas and
alternatives to overcoming the
problem.
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Blue hat
Thinking about thinking
I am the hat who directs which hats
are required in the thinking process.
I keep an overview of discussions and
identify where efforts should be
focused.
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Template
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Hat Opinion
White (facts)
Red (feelings)
Black (negative)
Yellow (positive)
Green (creative)
Blue (direction)
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Others’ points of view
“The best ideas start as conversations” Jonathan Ive
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Objective
Another tool that is similar to thinking hats, and can be used in conjunction, is the
other points of view tool.
This tool will help you to approach a problem from the view of different
individuals which may help identify further challenges or think of innovative
solutions.
Working as a group, identify your challenge or solution and work through each
role one by one – using post-it-notes to suggest what they might say about it.
This provides constructive challenge and feedback and can be helpful in
identifying other avenues that you may not have previously considered.
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Method
In order to avoid coming up with the same solutions to the same problem, it is
helpful to look at it from others’ points of view:
In healthcare we should always consider:
• Service users
• Families and friends of service users
• Clinicians
• Staff
But….
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How might these people describe the issue?
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Role Opinion
A 6 year old child
A pilot
A comedian
A banker
A structural engineer
A business expert
A teacher
Use the opinions to help challenge and further develop your proposal or
understanding of your problem.
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References
NHS Institute for Innovation and Improvement (2007), Thinking Differently,
http://www.innovationagencynwc.nhs.uk/media/documents/PIP/thinking_different
ly%20Book%20(2).pdf
De Bono E. (1999) Six Thinking Hats, Boston: Back Bay Books.
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