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EDCHP (M) 09/03 CHP 09/05 Minutes 21 – 38 Paper 09/22 1 GREATER GLASGOW AND CLYDE NHS BOARD Minutes of East Dunbartonshire Community Health Partnership Committee Meeting Held at 9.30 am on 27th March 2009 Corporate Meeting Room, CHP Headquarters, Stobhill Hospital Balgrayhill Road, Glasgow G31 3UR PRESENT Gerry McLaughlin (CHP Chairman) Mrs Karen Murray CHP Director Dr Ian Gordon Deputy Chairman and Clinical Director Ms Annemargaret Black Lead Nurse Advisor/PEG Representative Ms Sandra Cairney Head of Planning and Health Improvement Ms Heather Gartshore Public Partnership Forum Representative Mr Adrian Murtagh Public Partnership Forum Representative Cllr Amanda Stewart NHS GG&C Board Non Executive Director Mr Ross McCulloch Staff Partnership Forum Co-Chair IN ATTENDANCE Mrs Kate Benson Head of Primary Care and Community Services Mr James Hobson Interim CHP Director and Head of Finance Ms Fiona McCulloch Planning Manager Ms Diane Wilding HR Manager Ms Debbie Forsyth Head of Administration (Minutes) Ms Jenny Proctor Public Partnership Forum Representative 21. WELCOME Gerry McLaughlin welcomed all attendees. Gerry McLaughlin noted that Jenny Proctor was in attendance and welcomed her back to the meeting. Congratulations were offered to Kate Benson on her new role as Assistant Director of Nursing in the acute division. Gerry McLaughlin announced that Tom Divers, NHS GG&C Chief Executive has now left the organisation and has been replaced by Robert Calderwood, the previous Chief Operating Officer for NHS GG&C. 22. APOLOGIES Apologies were intimated on behalf of Mr Eddie McVey, Ms Serena Barnatt, Ms Jane McKinlay, Ms Audrey Murdoch, Mr Gordon Thomson, Mr Eddie McVey and Mr Douglas Colville. Apologies during the meeting were received from Janis Howie.

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EDCHP (M) 09/03 CHP 09/05 Minutes 21 – 38 Paper 09/22

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GREATER GLASGOW AND CLYDE NHS BOARD

Minutes of East Dunbartonshire Community Health

Partnership Committee Meeting Held at 9.30 am on 27th March 2009

Corporate Meeting Room, CHP Headquarters, Stobhill Hospital Balgrayhill Road, Glasgow G31 3UR

PRESENT

Gerry McLaughlin (CHP Chairman)

Mrs Karen Murray CHP Director Dr Ian Gordon Deputy Chairman and Clinical Director Ms Annemargaret Black Lead Nurse Advisor/PEG Representative Ms Sandra Cairney Head of Planning and Health Improvement Ms Heather Gartshore Public Partnership Forum Representative Mr Adrian Murtagh Public Partnership Forum Representative Cllr Amanda Stewart NHS GG&C Board Non Executive Director Mr Ross McCulloch Staff Partnership Forum Co-Chair

IN ATTENDANCE

Mrs Kate Benson Head of Primary Care and Community Services Mr James Hobson Interim CHP Director and Head of Finance Ms Fiona McCulloch Planning Manager Ms Diane Wilding HR Manager Ms Debbie Forsyth Head of Administration (Minutes) Ms Jenny Proctor Public Partnership Forum Representative 21. WELCOME

Gerry McLaughlin welcomed all attendees. Gerry McLaughlin noted that Jenny Proctor was in attendance and welcomed her back to the meeting. Congratulations were offered to Kate Benson on her new role as Assistant Director of Nursing in the acute division. Gerry McLaughlin announced that Tom Divers, NHS GG&C Chief Executive has now left the organisation and has been replaced by Robert Calderwood, the previous Chief Operating Officer for NHS GG&C.

22. APOLOGIES Apologies were intimated on behalf of Mr Eddie McVey, Ms Serena Barnatt, Ms Jane McKinlay, Ms Audrey Murdoch, Mr Gordon Thomson, Mr Eddie McVey and Mr Douglas Colville. Apologies during the meeting were received from Janis Howie.

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23.

PREVIOUS MINUTES The Minutes of the Committee Meeting held on 30th January 2009 were agreed to be an accurate record.

24.

MATTERS ARISING Potential for expansion of services in Twechar – Kate Benson updated the Committee on the expansion of services. Since the last Committee update, progress has been made with consultations with local people living in Twechar and the surrounding area. GPs from Kilsyth have met and discussed the service redesign and have advised Kate Benson that they are not in a position to provide a full GP service to Twechar and will send a full response to the CHP by 6th April. The Rochdale practice have indicated that they will endevour to provide a limited GP servicein addition to the services that are currently provided. Kate advised that once the issues were resolved there should be no delay in services commencing. Rehabilitation and Employability - Caroline Horn, Physiotherapy Manager has developed a rehabilitation and an employability booklet for physiotherapists. Caroline now has funding for that will enable it to be rolled out across NHS GG&C. Caroline Horn can be contacted if anyone requires more information. ACTION: NOTED BY COMMITTEE

25. OLDER PERSON’S SERVICES REDESIGN UPDATE Kate Benson updated the Committee on the redesign of Older Peoples Services. There have been preliminary meetings with the Scottish Government Joint Improvement Team and representation from both Health and Social Work. A project plan will be developed and progress will be reported to future meetings of the Committee. ACTION: NOTED BY THE COMMITTEE

26. DEVELOPMENTS IN COMMUNITY PLANNING ARRANGEMENTS The Head of Planning and Health Improvement presented the Committee with a PowerPoint presentation on developments in Community Planning. The presentation highlighted local priorities and governance arrangements and included a comprehensive diagram showing the NHS and local model for planning and performance. The Single Outcome Agreement was represented as a key focus for the CHP and includes 15 national outcomes, 35 national performance indicators and 55 local performance indicators. The presentation included a diagrammatic representation of the East Dunbartonshire Community Planning and Performance Model, which demonstrated the implications of National Policy upon the CHP performance and delivery of services. ACTION: NOTED BY THE COMMITTEE

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27. CHP DEVELOPMENT PLAN

Fiona McCulloch, CHP Planning Manager tabled the CHP Development Update Plan for the approval of the Committee. The document is developed around the seven NHS GG&C Corporate Themes and includes improvements over the last year, with areas of focus or priority highlighted at the end of each section. Within each Corporate Theme, there have been many successes such as zero delayed discharge, increasing access to services and greater efficiency from transfer of services into the Kirkintilloch Integrated Care Centre. This is the final year of the current plan and the next three year plan will be developed this year and will cover the period from 2009-2011. Gerry McLaughlin advised that had the paper been submitted prior to the Committee Meeting, members would have been able to read this thoroughly and feed comments back. Sandra Cairney advised the deadline for submission to the board is today and a draft version of the paper had already been sent to the Senior Management Team and Staff Partnership Forum for their comments which have now been incorporated into the final document. The Committee discussed recommendations for the paper including consideration of changes to the language to make it more accessible to the public. Suggestions for amendments included the addition of the staff survey results and minor changes to text and formatting. ACTION: APPROVED BY THE COMMITTEE

28. STRATEGIC REDESIGN WORKPLAN Annemargaret Black asked the Committee to approve the Mental Health Strategic Redesign Work plan. The paper was developed around National Strategy and from three redesign workshops which focused on prevention, primary care and recovery. Annemargaret talked the group through the components of the paper; the strategic development plan, service redesign plan, options appraisal and a draft investment plan. Services need to be viewed individually to identify key areas of improvement and greater benefit that can be achieved through increased joint working. Annemargaret informed the Committee that there is a ‘revolving door’ scenario in Mental Health and Addictions which means that service users are relapsing back into services. The CHP has secured funding for a project post for 15 months for this to be addressed. There is also a gap in funding for autism so additional resource has been proposed for this area. Further investment in the recovery agenda has also been proposed, which promotes pathways back into employment. James Hobson highlighted that this was a significant piece of work and had been a lengthy process with extensive engagement and partnership working; the next move is to move towards implementation of the recommendations. The paper will be taken to the next Joint Planning

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Executive for approval. The group entered discussion as to the reasoning behind allocation of funds to some services, to which Annemargaret Black explained the background, rationale and evidence. The Committee advised that they would approve the paper pending Local Authority approval at the next Joint Planning Executive. ACTION: APPROVED BY THE COMMITTEE

29. FINANCE – REPORT (MONTH 10 FINANCIAL REPORT) James Hobson talked the Committee through the month 10 CHP Financial Report. There is an overspend in Mental Health however this will be corrected in the investment plan. The cost savings plan for the coming year is a key focus for East Dunbartonshire CHP. The target has changed because the NHS GG&C Mental Health Partnership has agreed to cover the percentage target that would have been applied to Community Mental Health services (£29k). This has meant the CHP is now required to deliver the reduced target of £151k instead of £180k in 2009/2010. For 2008/2009 there was a current surplus of funds specifically reserved for the KICC totalling 537k. This would leave around £170k that can be returned to NHS GG&C. The CHP has made arrangments to use £100k of these funds in 2009/10 if required. ACTION: NOTED BY THE COMMITTEE

30. HR UPDATE

Diane Wilding presented the paper on the current CHP sickness and absence figures. These have increased to 6.5% and can mainly be attributed to long term absence however, as most of these individuals have returned to work, the figure is expected to fall significantly in coming months. The Staff Governance survey has had an overall positive outcome for East Dunbartonshire CHP when benchmarked against other CH(C)Ps. The results have been presented to the Staff Partnership Forum and all staff will be briefed on the results in the Team Brief. Diane advised the Committee that 80% of all staff are required to have a review on the eKSF system by March 2011 however 40% of East Dunbartonshire CHP staff already have their reviews on eKSF and the CHP are confident this target will be met. The new disciplinary and grievance policies have been rolled out to staff and there is a training session for managers on 31st March in the Beardmore Conference Centre to breif them on the new arrangements. ACTION: NOTED BY THE COMMITTEE

31. GG&C NHS BOARD MEETING

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Gerry McLaughlin informed the Committee that the NHSGG&C Board Meeting minutes were available on the website and discussed the agenda of the last meeting on 24th February 2009. The agenda included the approval of a paper which outlined proposals for the future of the Vale of Leven Hospital. The paper now be sent to the Cabinet Secretary for approval. The paper proposes the expansion of a number of services and the Board will now await the Cabinet Secretary response. The Hospital Acquired Infection Taskforce has produced a report on Board performance. NHS GG&C is below the National mean and the rate of surgical site infection is also below average for the majority of procedures. Overall compliance is now 92 % however NHS G&GC nurses demonstrated a 98% compliance rate with current infection control regulations. Other issues covered in the Board meeting included modernising elderly services to satisfy the changing needs of this care group and the approval of the business plan for the new Barrhead Health and Care Centre. Gerry informed the Committee that there has been a Joint Partnership Board established between NHS GG&C and Glasgow City Council to further devolve decision making to CHCP Directors. Details of these arrangements and schemes of establishment will be formulated shortly and submitted to the Board for approval. ACTION: NOTED BY THE COMMITTEE

32.

CHILDREN AND FAMILIES LOCAL PLANNING AND IMPLEMENTATION GROUP (C&F LPIG) UPDATE Kate Benson guided the Committee through the C&F LPIG work plan and informed the Committee that the work of the group is progressing well with good representation at the meetings from all partners involved. One area the group is currently considering options for is the process for communication and engagement of service users. An induction pack is being rolled out to new staff and a number of staff are visiting Caledonian University on a training programme. Kate informed the Committee that an advert had gone out for two team leader posts and that these posts would be filled shortly. Ross McCulloch asked when this decision had been made, informing the Committee that there had been no staff-side agreement for the CHP to proceed with recruitment of Team Leaders. Kate advised Ross that the recruitment process had been discussed at the last Children and Families LPIG meeting at which it was agreed that the CHP would wait for two weeks then follow the lead of Glasgow City Partnerships and adopt the same redesign process. Staff have been contacted in order to enable them to express an interest in the positions. The group entered discussion into the appointment process with Kate Benson advising this was considered to be the most equitable way to recruit to these posts, following the NHS GG&C lead. ACTION: NOTED BY COMMITTEE

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33.

KIICC ROLLING ACTION LIST Annemargaret Black informed the Committee that the KIICC building would be complete by June 2009 and all staff groups will have moved in by Autumn. Janice Kinnaird, the CHPs project manager has visited the Patient Partnership Forum and has also engaged with the Older People’s Forum to update them on progress. The work to ensure that significant funds are available for fitting out the building has been completed and significant work has been completed to finalise configuration of IT and telephony systems. This includes the development of a shared desktop which will help with future joint working. Jenny Proctor requested that consideration be given to deaf service users and there should be adequate consultation to ensure their needs are considered in the final stages of planning. Adrian Murtagh met with Audrey Murdoch to discuss the work required in maintenance of the therapeutic garden and how volunteers can become involved. The Committee felt this was a fantastic opportunity for community and staff engagement. ACTION: NOTED BY COMMITTEE

34. ORGANISATIONAL DEVELOPMENT PLAN James talked the Committee through the Organisational Development plan adding that the CHP has invested a lot of time in Organisational Development in target areas including administration, clinical governance, KICC, health visiting and the extended Senior Management Team. There has been positive feedback from these teams following these sessions. James Hobson added that the report highlights our priorities but does not yet include the work that has been completed. Karen Murray suggested utilising any emerging themes from KSFs and PDPs. If there were trends identified, these could be developed into a programme with Learning and Development and Organisational Development. ACTION: APPROVED BY THE COMMITTEE

35.

CHP CORE AND LOCAL TEAM BRIEF James Hobson talked the Committee through the Core Team Brief and Local Team Brief. The main subject of the Core Team Brief was the 2.4% pay uplift for staff at a time when inflation is running below 1%. The Board has signed up to a new recycling contract and agreed to recycle 80% of general waste from all sites. Other issues included patient safety and tackling inequalities as key focus areas. The Local Team Brief highlighted the success of the clinical governance

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Organisational Development day, provided information on childhood obesity and links to the staff and patient transport questionnaire The brief also contained details of the first responder scheme; a pilot of which is currently underway in Milngavie and included a link to the new NHS GG&C discipline and grievance procedures.

36.

Gerry McLaughlin highlighted that the CHP had scored well in the Staff Survey under ‘communications’ and this is reflected in the Local Team Brief and its subject matter. James further informed the Committee that the recent audit carried out on the effectiveness of the Team Brief identified that staff appeared to be generally happy with the content and were receiving their briefing. Copies of the Core and Local Team Briefs are available at www.chps.org.uk ACTION: NOTED BY THE COMMITTEE LEARNING AND DEVELOPMENT PLAN James Hobson talked to the paper on the Learning and Development Plan in the absence of both Jane McKinlay and Janis Howie, whose apologies were given. James commended Jane and Janis for their effort in pulling the paper together. The paper has been reviewed by both the Senior Management Team and Staff Partnership Forum and feedback has been incorporated from these groups. ACTION: APPROVED BY THE COMMITEE

37. MINUTES OF MEETINGS i) Professional Executive Group – 6th February 2009 ii) SPF – 14th January 2009 iii) PPF – 18th February 2009 ACTION: NOTED BY COMMITTEE

38. A.O.C.B. Kate Benson informed the Committee Members of the upcoming visit from PriceWaterHouse Coopers to go through actions from Hall 4.

DATE & TIME OF NEXT MEETING Seminar – Friday 24th April 2009 at 9.00 am in Corporate Meeting Room, CHP Headquarters. Meeting –Friday 29th May 2009 at 9.30am in Corporate Meeting Room, CHP Headquarters.

East Dunbartonshire Community Health

PartnershipOrganisationalPerformanceReview

May 2009

Total Population = 108,243

0-15 age group ( 31%)over 75’s (71%)over 85 year olds (103%)

By2018

Demographic Shift

Life Expectancy77.2 years for men (67.5-82.6) 80.5 years for women (74.3 -80.4)

SIMD(16-20%)

SIMD(11-15%), (6-10%), (0-5%)

Health IndicatorSIMD (16-20%)

Auchinairn

Health Indicator SIMD (20 - 25%)

East Dunbartonshire Profile

Community Planning Arrangements

Children’s Services Delivering for Children & Young People’s Partnership established and priorities outlined in the SOA. Examples of actions are:

Implementation of the Early Years FrameworkReviewing Triple P to inform future parenting interventionsDelivery of the Child Healthy Weight InterventionReviewing school counselling service to inform future planning of this service

CHP Children & Families Review Implementation Group establishedWorking with East Dunbartonshire Council and Strathclyde Police to provide effective child protection proceduresHome Safety resource packs are provided to every new born child across East Dunbartonshire. Planning the implementation of the ‘Improving the Health of Women & Children’ programme (CEL 36)

Healthy Start, Breast Feeding Peer Support and Vitamin Distribution

Mental Health Service Redesign

Mental health service redesign undertaken, involving a wide range of stakeholders, and a consensus achieved to take forward a Wellness and Recovery Model to deliver the Mentally Flourishing Scotland agenda

Three awards have been achieved around the implementation of the local Mental Health Crisis Team

Delivering on the anti-depressant Heat Target and baseline data has been collected to monitor the psychological therapies commitment

School counselling service delivered in seven secondary schools

Investing in employability and volunteering opportunitieseg Two placements in CHP, opportunites developed in KI sensory garden

Addiction Services Reviewed current shared care arrangements to support GPs who provide a methadone service for patients with addiction problems and engaging with other GPs to extend serviceDeveloped a proposal in partnership with EDC to implement a Community Rehabilitation Model as part of a recovery modelImproving access to addiction services in Twechar & LennoxtownFurther development of Community Pharmacy Needle Exchange in Kirkintilloch & BishopbriggsCAT has introduced the first needle replacement service in all clinics within Greater Glasgow Local Drug Treatment and Testing Orders service agreedAlcohol brief intervention training provided to staffThe Community Addiction Team work closely with EDC Homelessness Services to ensure that homeless people are actively supported back into their local community.

Learning disabilities

A programme of health checks is in place for people with Learning Disabilities

Local psychiatric clinics have been established for people with Learning Disabilities Townhead and Milngavie Clinics

An information exercise has been completed for reporting to the QIS Framework inspection

Delivered training to all GPs on adults with incapacity and adult protection

Reports to CHP Committee regarding learning disability case load profile and health issues

Joint Autism Steering Group established

Older People’s Service Redesign CHP & EDC undertaking a redesign of older people services to provide a single point of access for service usersZero delayed discharge achieved for the last 10 monthsWork with EDC & Acute Division to reduce the number of older people (65yrs +) who are admitted as an emergency inpatient focusing on COPD and Dementia as part of the implementation of the LTC StrategyDelivery of a chronic disease self management programme in Bishopbriggs and KirkintillochPalliative Care Forum established to deliver the Living & Dying Well Strategy locallyDiscussions with Acute Services around the 18 week diagnosis to treatment pathway and the impact of demand on community physiotherapy through implementation of the orthopaedic pathway

Health ImprovementThe CHP leads the Health Improvement Strategy Group which develops and delivers the actions within the local Joint Health Improvement Plan (JHIP)Influencing Behaviour

Exceeding smoking cessation 4 week quit rate targetsDeveloping a sexual & general health drop-in service for young people98% of pre 5 establishments participating in the Smile2 programme

CommunitiesCommunity health work in Hillhead and TwecharDeveloping food co-ops in areas of disadvantageDeveloping a hub and spoke Patient Information Service

Economic & Physical EnvironmentDevelopment of the Smarter Choices programmeFurther development of the Benefits Referral ProgrammeEstablished volunteering opportunities within CHP

The CHP has embedded an inequalities sensitive service through all planning activities and is evidencing this through:

Increasing EQIAs completed this yearPromoting Welfare Rights by encouraging patients to claim benefitsInvolving Access Panel and PPF in planning of the KICC eg sensory gardenImplementing the Disabled Go Action Plan

Improving medication uptake and compliance through the Visibility ProjectCompleting a review of the loop systems in all CHP premisesPatient Information Service being developed to assist self management of

LTCsAgreement to pilot a GP satellite surgery in Twechar

Tackling Inequalities

Financial & Workforce PerformanceSurplus of £91k for 2008/09 and 2008/09 savings fully achievedSavings targets of £157 000 for 2009/10 fully identifiedFunding secured for furniture and equipment for KirkintillochIntegrated Care CentreInvestment Plan in place for redesign of Mental Health Services Sickness absence levels monitored monthly and working towards achieving the 4% HEAT target (ave rate 4.75% 2007/08)Achieved the Healthy Working Lives Bronze Award and working towards the Silver Award & Mental Health CommendationSuccessfully achieved the target for all staff to have a Knowledge Skills Framework Personal Development Plan by end of July 2008CHP agreed local target for 80% of staff to have a Knowledge Skills Framework Personal Development Plan on eKSF by March 2010 (currently 41%)

Priorities & Challenges

Implementing service transfer to the KirkintillochIntegrated Care Centre autumn 2009

First sexual health hub

Accomodation to imlpement Community Midwifery Review

Agreeing a process with EDC to take forward the redesign of older people’s services

Implementing the mental health redesign programme

Implementing the Primary Care & LTC Strategies

East Dunbartonshire Community Health Partnership Committee Meeting: 09/05 Committee Paper No. 09/23 Report by Sandra Cairney Contact: 0141 201 3301 email: [email protected]

EAST DUNBARTONSHIRE CHP OPERATIONAL PERFORMANCE REVIEW UPDATE

Purpose of Report: To provide the Commitee with an update on the CHP Operational Performance Review (OPR) submission presented to the Board in May 09. Background East Dunbartonshire CHP Senior Management Team presented the attached slides as part of the Operational Performance Review. Recommendations:-

1. Note the contents of the report

East Dunbartonshire Community Health Partnership Committee Meeting: 09/05 Committee Paper No. 09/24 Report by Serena Barnatt Contact: 01389812304 email: [email protected]

EAST DUNBARTONSHIRE CHP

Purpose of Report: To provide the commitee with an HR update on:

1. Attendance Managment 2. Staff Governance 3. KSF Implementation

Background The CHP have to contribute towards a national target for 4 percent for sickness absence for the Board. This report provides figures 08/09. To provide an update on CHP plan to use local staff survey results. The CHP have to achieve targets set for implementation of Knowledge and Skills Framework (KSF) and Personal Development Plans (PDP’s), this report provides an update on progress. Recommendations:-

1. Note the contents of the report 2. Receive updates

CHP 09/05 Paper 09/22

1.HR update This paper provides the committee with an update on how the CHP is performing in relation to contributing to towards the NHS Boards target for attendance management and Staff Governance and KSF Implementation. 2.Attendance Management The NHS in Scotland has a national target of 4 percent of sickness absence across all service by March 2009. The CHP average figure from the start of the financial year is 4. 52 % for 08/09 this is slightly down on 07/08 average which was 4.75%.

April 4.5

May 4.76

June 4.53

July 4.00

August 3.94 September 4.85 October 5.23 November 5.63 December 5.40

January 6.52

February 2.80 March 2.18 Average 4.52

The figures noted in the table above show for actual absence has shown upward trend from Feburary onwards which is in line with the rest of the organisation. This trend can be attributed to a number of staff returning from long term illnesses. The CHP will continue to monitor the level of sickness absence but reporting absence figures is only one facet of a number of measures the CHP is implementing to achieve this target. As a CHP we want to ensure appropriate methods are in place to support staff during ill health and in line with positive supportive practices around Staff Governance and implementation of Healthy Working Lives locally. 3. Staff Governance – Staff Survey These results have been presented to the CHP Local Staff Partnership Form which has responsibility for ensuring discharge of the obligations under the Staff Governance Standard at a local level. A sub group of the SPF will look at the survey results and update the CHP’s

CHP 09/05 Paper 09/22

local monitoring framework for discussion and agreement at next SPF. A further update will be brought to the committee once this work is completed. 4. KSF implementation A Heat target has been set for all staff to have a KSF/ PDP review on the E-KSF system by March 2011. A proposal has been supported by the CHP development group and the SMT to train staff in service areas on the E-KSF system. Dates for this training are being organised in May and June .The latest report in April 09 shows that 45 percent of staff in the CHP already have a PDP review on the E- KSF. Updates will be reported to the committee and the Local Partnership Forum so that progress can be monitored. 5. Conclusion The committee is asked to note this update.

East Dunbartonshire Community Health Partnership Committee Meeting: 09/05 Committee Paper No. 09/25 Submitted by James Hobson Contact: 0141 201 4212 email: [email protected]

EAST DUNBARTONSHIRE CHP CHANGE IN PRACTICE OPENING HOURS

Purpose of Report: To provide the Commitee with an update on:

1. The changes to the branch surgery of Auchinairn Medical Practice, Hilton Terrace Surgery.

Background Auchinairn Medical Practice has a small branch surgery at Hilton Terrace in Bishopbriggs. Due to low patient attendance/enquiries in the afternoon, Hilton Terrace has reviewed the opening hours of the service. The Committee are asked to:

1. Note the proposal in the attached letter

East Dunbartonshire Community Health Partnership Committee Meeting: 09/05 Committee Paper No: 09/26 Report by Annemargaret Black Contact: tel: 0141 201 3347

email: [email protected]

EAST DUNBARTONSHIRE CHP KICC WORKSTREAM ROLLING ACTION LIST

Purpose of Report: To provide the Committee with details of the work which has been completed by the KICC Steering and Implementation Group and to advise on ongoing activity to progress the KICC project. Recommendations:- The CHP Committee is asked to note the Action List.

KICC WORKSTREAM ROLLING ACTION LIST

Area of Work Progress Lead

Officer Complete

Buildings and Facilities Management • First meeting to scope out issues (add notes as appendix or report).

• Facilities – Meeting with Stuart McKenzie and Sheila Miller to spec up rooms and other requirements – see meeting notes.

• Architects to provide Colin Smith with room and shared areas for Facilities to provide costs

DP, AB, AM, DP

Complete Agreed Outstanding

Utilities • il as NHS national procurement may result in complex legal agreements around tenancy issues. Agreed 27/5/08 KIICC Joint Steering Group.

Progressing through East Dunbartonshire Counc

• 15/9/08 – Steering Group agrees what’s in the spec. Agreement to keep current messenger services in place i.e. mail, samples, clinical waste

• Tender process to be discussed between EDC and ED CHP

• External Contracts – EDC to negotiate contracts for: Garden Maintenance Pest Control Window Cleaning

Environmental Services - Waste uplift (non clinical) – Car Park/pavements Ground maintenance – Grass Cutting, Gritting

Andy Martin Complete Process in place Process in place and agreed

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Sanitary Uplift

• Soft facilities – NHS • Hard facilities – EDC

Tenancy Agreement Advice from NHS property team on having a service level agreement to reduce bureaucracy around legal tenancy agreement.

- High level agreement to be in place by end April 2009

SLA to be written up and completed by end April 2009

• Head tenant lease being drawn up by EDC to be signed off by central legal office, facilitated by Moira Anderson.

• Sensory Garden lease part of head tenant lease.

• Service arrangement – being worked on in relation to pro-rata changes.

• GP Practice – Health Centre agreement – changes for

services.

Moira Anderson

Process in place Process in place

Catering In principle agreement to enter contract with NHS facilities on cost neutral basis – Changed to include in facilities spec.

- Require further exploration of work placement opportunities in kitchen.

Staff Canteen - Not affordable but looking at other options.

D. Pace

Complete

IT • Meeting being arranged around costing and AM Complete

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progressing a set of preferred options. • Network connection infrastructure options agreed and

finalised. EDC to host IT infrastructure for improved functionality.

• Comms Room – final layout agreed and space to be signed off by EDC H&S.

• Complete for floors ground and 1st • Project Board to meet and agree IT project plan. • Joint IT system agreed and being established currently.

AB JH JC

Complete Complete Complete

Finance • Initial meeting workplace with Colin Smith, A. Black and James Hobson late 2007

• Received formal breakdown of costs 16th May 2008. • Confirm dental costs in capital plan • All equipment costs to be complete by the end of

November to allow for financial planning. • Colin Smith to invoice CHP for FF&E – total agreed • FF&E budget in place and Procurement currently

underway.

AM AB JH JC GMc Kirsty Gilliland

Complete Complete Complete Complete

Planning Structure • Review of structure complete. All sub group chairs now members of steering group and will report progress to steering group and will be supported by Audrey Murdoch, Alastair Short and CHP Project Manager and for ongoing review.

Complete

Public Involvement • PPF and Access Panel on Sub groups.

Complete

Elevations • Meeting on 27th May 2008 at HG Consulting • Planning permission granted on elevations as there are

issues with from architectural perspective. • NHS architects progressing re-design then back to

planners with further options.

AM JD AB

Complete

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• New images of elevations.

Decontamination • Final layout agreed. • Decontamination agreement to fund internal redesign

work at £90k • Decontamination agreement to fund equipment

confirmed.

Complete Complete Complete

Project Management • CHP progressing recruitment of Project Manager • Job description finalised. • Recruitment underway. Temp post until December

2009. Interviews January 2009. • All documents being version controlled.

• Steering Group reviewed and Implementation Group

established and working on policies, procedures and decant planning.

Outstanding Complete Complete

Reception Issues • Management agreement on Joint KIICC Steering Group that service areas are required to collect patients/service users from waiting areas as building was designed around this model with staff and buildings security in mind as well as being good customer service. Business process mapping not required.

• Reception visits being undertaken. • View reception desk designs in other buildings • Consult Health and Safety around safety aspects • OD day planned to progress function of reception.

Access Panel rep invited. • Options paper expected at next steering group around

reception desk design – H&S have been involved in options appraisal.

• Agreement reached to have a concierge/caretaker post – in facilities spec

A.Murdoch

Complete Complete Complete Complete Complete Complete Complete

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• Disability access has been considered within options appraisal.

Complete

Project Plan • Overarching Plan developed • Review planning structures of Steering and Sub-

Groups

Complete Complete

Information Requests • System set up • All requests tabled at Steering Group to inform

communications and OD.

Paper Light/ Records Storage • Audrey Murdoch to invite Richard Copeland to present options

• Audrey Murdoch to collate sample of current paperwork from all teams

• Audits to be complete – EDC, CHP. Scope records storage requirements and scope paper light options.

• Paperlite system not feasible at current moment. Mental Health IT Strategy being developed

Complete Complete

Health and Safety Issues • Confirm systems with Colin Smith • Panic Alarms • Pin point • CCTV • Presentation being arranged for KI staff 11/12/08 • Policies agreed – lone working, staff operational

handbook, fire wardens being identified and first aiders.

Complete complete

OD • Clean desk session complete and good staff participation.

• Presentation delivered to Steering Group in relation to corporate transport - EDC

• Admin OD day planned

Complete Complete Complete Complete

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• Room data engagement event • Staff engagement presentation being organised around

elevations and security “walk through” • Training – OD and training agreed and costed around

Health & Safety, Fire, Induction, Customer service.

Complete

Gardens Project • Land identified. Partnership approach with Woodhead Park association

• Funding available from Queens Nursing Institute and endowments to progress, if required

• Initial design of sensory garden and funding secured

Complete Outstanding Complete

Accessibility • AB and AM to visit Access Panel – complete • Invites from Sub Groups to Access Panel to be

established • Link to Access Panel re – Azhar Akram, Training for

staff, quarterly PPF updates, Ethnic Minority Forum. • New Access Panel rep identified as well as existing

one.

Complete Complete Complete Complete

Room Data Sheets • EDC complete • CHP complete

Complete

Contingency Planning • To be progressed by Janice Kinnaird and Alastair Short

Outstanding

Dentistry • Room layout sign off • Complete after consultation exercise 14/8/08 – Email

S. Barker, Finance • Identifies £40k in Capital Plan

Complete Complete Complete

Speech and Language • Find out room spec and costs

Audrey Murdoch making several attempts at

Outstanding

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progressing and costing

Flexi System • EDC to progress with CHP involvement around staff security i.e. swiping in and out of the building fine register and access through controlled areas.

Being progressed

Arts Project • Engagement with Board artist to scope out potential arts project

• Meeting with Arts & Culture • No further engagement with Board • Require to reconsider how to take forward

Audrey Murdoch Audrey Murdoch

Complete Complete Outstanding

Travel and Car Parking • Staff audit complete with findings further work being progressed with Travel Centre on basis of findings.

• Parking – Implementation Group to develop a policy. •

Decant Plans • In place and agreed.

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Robert Calderwood, Chief Executive addresses the following issues:

Issue

Corporate Theme

Year End Be an effective organisation Influenza A (H1N1) Be an effective organisation

Year end

At year end, all indications are we have performed well

particularly in achieving the financial savings needed –

no small task given the scale of our cost improvement

plans.

Although the auditors are still with us, I am confident

their final report will show us to have put in a very

credible performance during 2008/09 and I would like to

thank all staff for their hard work to achieve this.

We have either achieved or made significant

improvements towards meeting the vast majority of

Government targets particularly in delivering waiting

times.

In terms of cancer waiting time guarantees alone we

have submitted a return to ISD of 95.3% for the period

October – December 2008 and formal validated figures

will be published on 22 May.

We will face more challenges in 2009/10 and next Team

Brief will consider more of the financial challenges and

how we must meet them.

Influenza A (H1N1)

As the current world health situation and

concern about Influenza A (H1N1)

continues to unfold, we remain on standby

to meet whatever situation may arise with

plans and processes in place to meet any

number of cases. Our frontline teams are

already working to prepare for any

eventuality and staff will be kept fully

informed of developments.

Robert CalderwoodChief Executive

Comments/feedback to:

[email protected]

Issue – May 2009

Issue 1 – May 2009 2009

H1 N1 INFLUENZA UPDATE The CHP has established its Local Response Team who have met to confirm local arrangements for the distribution of the anti-viral drug, Tamiflu. The process for distribution has now been agreed and all GPs have been informed of the process. Fiona McCulloch is the Project Manager responsible for co-ordinating the work of the Response Team. The CHP is following the East Dunbartonshire CHP Pandemic Flu Plan and is taking guidance from NHS GG&C as the situation evolves. Staff will be kept up-to-date by distribution of the Core Brief and further e-mails from the CHP HQ. Staff net has a dedicated section on influenza which includes infection control guidance which can be accessed as follows:- http://staffnet/Corporate+Services/Communications/Hot+Topics/comms_swine_influenza_mb_270409.htm All staff should be made aware that if they or any patients are concerned of symptoms, to phone NHS 24.

KICC UPDATE – APRIL 2009 The KIICC Building is on stream to be handed over on 17 July 2009, after which staff will be invited to walk round the building. The furniture contractor will hold open days for staff to view a mock up of the clear desk areas. Dates will be circulated to Service Managers in the near future. Following the completion of the travel plan survey which was circulated last month, a report can now be accessed on the shared drive. There was a 45% response rate from staff, whilst 378 paper copies were completed by service users. The recommendations from this report will form our travel plan for the new building. Organisational Development and Training Departments were invited to attend the Implementation Group to table an induction training pack for staff transferring to the KIICC building. Following discussion, a questionnaire will be developed and distributed to staff asking for views on the pack. If anyone has any questions in relation to the KIICC, please contact Janice Kinnaird, Project Manager. She can be contacted at 0141 201 9702 or mobile 0789 987 5212 or emailed at [email protected].

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AMENDMENTS TO CHP ANNUAL REPORT Unfortunately there are some inaccuracies in the CHP Annual Report for which apologies are given. In the article on Public Partnership Forum (front page) the group has been entitled Risk Partnership Forum in error. In the article entitled “The Right Medicine” on page 5 of the report this is credited to Anne McDaid and further information be obtained from Anne, where in fact this work was, and continues to be, undertaken by Elaine Marsh."

HEALTHY WORKING LIVES – JOGGING NETWORK The Jogging network continues to meet at Stobhill on a Wednesday evening at 5.00pm. Six members of the group recently participated, with great success, in the North Glasgow 5k fun run. Congratulations to all those who took part. Over the course of the summer, the jog leaders will be developing a number of different training sessions, aimed to improve everyone’s general fitness, stamina and speed. All CHP staff are invited to come along to Stobhill on a Wednesday night; there is something for everyone, whether you are an existing runner, someone who has not run for a while or someone who has never run at all. For any information on the Jogging group please contact one of the Jog leaders; Heather Glennie, Fran McBride, Paul Devlin or David Radford.

PARENTS GROUP CARERSLINK EAST DUNBARTONSHIRE

The CarersLink East Dunbartonshire Parents Group is open to all Parent Carers who would like to meet others in similar circumstances in a social situation. Meeting at Brackenbrae House Bishopbriggs from 7pm-9pm on the second Tuesday of the month, the group varies between having speakers some months and being a purely social event on others. The next meeting of the group will be on Tuesday 12th May when Liz Platt will be sharing information about PAMIS (Promoting a More Inclusive Society in partnership for people with profound learning disabilities and their carers). A Social Night has been arranged on Tuesday 9th June at the Torrance Inn 7pm-9pm. Parent Carers are invited to join the group or contact Paul at CarersLink on Freephone 0800 975 2131 for more information. www.carerslink.org.uk

NEW PATHWAYS BETWEEN HEALTH AND LEISURE In line with recommendations from the recent Framework for Adult Rehabilitation in Scotland, a pilot project looked at closer working between the NHS and mainstream Leisure services.

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It is commonly known that exercise is good for you but most people don’t exercise enough and don’t meet the recommended guidelines for physical activity. Physiotherapists within the CHP have through this project looked at ways of helping patients to breaking down the barriers of commencing a physical activity programme and using exercise to aid their recovery of muscle and joint problems. The aims were to increase the scope of the physiotherapy service at Milngavie Clinic to aid patient recovery by facilitating mid to late stage rehabilitation, de-medicalise the patient journey and promote long term self-management and increase general physical activity levels. There were 2 parts to the initial project:

• One-to-one physiotherapy treatment within the gym of the Allander Sports Centre. • The relocation of the knee exercise class from Milngavie Clinic to the Allander Sports

Centre.

Feedback from patients and staff from this study were extremely positive. For some patients this was their first experience of entering a Leisure Centre or using gym equipment. The physiotherapist was able to provide additional guidance and supervision in undertaking the gym programme. Almost all the patients involved in the project made a good recovery from their musculoskeletal condition and went on to continue to exercise regularly either at the Allander Sports Centre or elsewhere. Due to the overwhelming success of this study changes to the service provision at Milngavie Clinic have now been made over a longer period of time. Patients who access or are referred to the physiotherapy service at Milngavie Clinic are now offered the one-to-one rehabilitation sessions or knee class if deemed appropriate for their rehabilitation and recovery. East Dunbartonshire Council Sports Development, Kirkintilloch Leisure Centre and Townhead Clinic Physiotherapy Service are developing a similar model for the Strathkelvin area. The physiotherapy service would like to take this opportunity to thank the CHP Clinical Governance group for funding and the on going support of the staff and management within East Dunbartonshire Leisure Services.

HPV CAMPAIGN The Human Papilloma Virus (HPV) immunisation programme is a major breakthrough in tackling cancer. The new HPV vaccine helps protect against two types of HPV, which are the most common causes of cervical cancer. Within East Dunbartonshire CHP the school nursing team has successfully completed the first year of the HPV programme in schools. Their input has contributed to a 93.1% uptake for the 1st dose and an 88.3% uptake for the 2nd dose across NHSGGC. This is ahead of the overall figures for Scotland which are 92.2% and 87.8% respectively. These excellent results would not have been possible without the hard work and dedication of the team who will continue to support the campaign across the CHP.

THE BABY CLUB The health visiting team in Milngavie are launching ‘The Baby Club’ each Wednesday morning 10am to 12pm in Bearsden Hall. This new service, which will run from 6th May 2009, includes health promotion activities, parenting support and advice and breastfeeding support. For more information please contact the HV team at Milngavie Clinic on 0141 232 4800.

ADULT PROTECTION Enclosed with the Team Brief is a printable leaflet which is part of a range of leaflets; ensuring staff and the public are aware of Adult Protection legislation, and their individual roles around this. Staff will in due course, be invited to attend training sessions relevant to need around Adult Protection and the relevant legislation, in order to give you support with your responsibilities. In the meantime, staff are reminded that we do have both Internal and Multi-agency procedures in place to support staff with these types of concerns in EDCHP. Staff are reminded that the Adult Support and Protection (Scotland) Act 2007, Part 1 is in place, as part of a suite of protective legislation, providing powers and duties in relation to vulnerable people at risk of harm. Please take some time to read the leaflet and remind yourselves about this important issue.

ADULT PROTECTION LEAFLET

INTERIM MANAGEMENT ARRANGEMENTS

Congratulations to Annemargaret Black who has been appointed as Head of “Head of Primary Care & Community Services” as we say farewell to Kate Benson who has now taken up her new post as Assistant Director of Nursing in the Acute Division. Heather Glennie will be covering for Annemargaret until a permanent appointment is made. Annemargaret will retain her responsibility for the KICC Project and the Administration Team will now report to James Hobson as Head of Finance.

CONGRATULATIONS! To Sister Norma Campbell who has been a District Nurse for 30 years at Townhead Clinic, thanks to Norma’s dedication and long service. Congratulations to Angela O’Donnell, who has been appointed as Team Leader for the Children and Families Team.

WE NEED YOUR INPUT Please remember that the purpose of the Team Brief is for the sharing of local information and we are looking for any examples of good news or good practice within East Dunbartonshire CHP. If you have a submission for the Team Brief, please submit this through your line manger or directly to [email protected]. Or 0141 201 3347.

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CHP PROFESSIONAL EXECUTIVE GROUP MEETING WEDNESDAY 25th MARCH 2009, CORPORATE MEETING ROOM

PRESENT: Ian Gordon Clinical Director (Chair) Annemargaret Black Head of Mental Health & Partnerships Carolyn Fitzpatrick Lead for Prescribing & Clinical Pharmacy Andrew Millar Clinical Effectiveness Coordinator Malcolm Campbell Clinical Governance Lead Anne McDaid Senior Nurse Caroline Horn Physiotherapy Manager Graham Morrison GP Eddie McVey Lead Optometrist Jean Powell GP David Brown Consultant Psychiatrist David McCulloch Dentist Dianne Rice Administrator

ACTION

1 WELCOME & APOLOGIES

Apologies were received from James Hobson, Wendy Mitchell, Gillian Notman, Kate Benson, Sandra Cairney, Susan Cross, Catherine McCrae and Ross Ferguson

2 PRESENTATION – CLINICAL GOVERNANCE STATE OF PLAY Malcolm Campbell gave an overview of clinical governance within the CHP – where we

are now and what is planned in the coming year.

3. MINUTES OF PREVIOUS MEETINGS

PEG – 26th January 2009 It was noted that Andrew Millar was to be added to the list of attendees for the last PEG meeting. SPF – 14th January 2009 Heather Glennie, Operations manager is leading on Patients to North Lanarkshire. Ian Gordon to check if PEG minutes are being circulated to the SPF members. GP FORUM – 4th February 2009 Long Term Conditions Pilot – At the last meeting there was discussion regarding funding for this pilot, although this was not shown on minutes. Geraldine McMartin to add this to previous minutes. Midwifrey Services – It was discussed that this will be included on the next GP Forum agenda.

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GMcM

CHP 09/05 Paper 09/28a

2

Prescribing for Depression – Carolyn Fitzpatrick advised the group that East Dunbartonshire have the lowest figures in this issue and that a baseline audit will be completed to compare prescribing habits.. Dementia – A meeting has taken place with Robert Boyd on how practices deal with dementia. CLINICAL GOVERNANCE EXECUTIVE GROUP – 20th January 2009 Covered in presentation CLINICAL GOVERNANCE SUB GROUP – 20th January 2009 Covered in presentation PRESCRIBING GROUP – 4th February 2009 Carolyn informed the group that the targets for the incentive scheme for 2009/2010 are now out to practices. Stamp Scripts – It was noted that rubber stamps have been ordered for GPs to use on methadone prescriptions as the legal wording will not fit on GPASS. CHILDREN & FAMILIES – 11th February 2009 There was no update available as Kate Benson and Wendy Mitchell were not in attendance. Anne McDaid informed the group that interviews for Team Leaders were to take place shortly. COPD – 7th January 2009

4. DEVELOPMENT OF PEG

All PEG members were asked to complete a questionnaire and leave for Jane McKinlay. Ian informed the group the next PEG will concentrate on the Primary Care Strategy.

5. GENDER BASED VIOLENCE

At the last PEG a discussion took place around the CEL letter, Malcolm has taken this to the SGPC

6. CLINICAL GOVERNANCE ANNUAL REPORT

Malcolm Campbell gave thanks to Nancy Potts, Debbie Forsyth and Andrew Millar for all the hard work that was given to complete the report. The report was submitted on the 24th March 2009 and Malcolm will update the group when feedback is received. CLINICAL GOVERNANCE ACTION PLAN Each practice completes a quarterly report which Andrew Millar has reviewed and compiled the Clinical Governance Action Plan. A handout was given to members

CHP 09/05 Paper 09/28a

3

present and it was also agreed that this should be sent electronically to all Heads of Service.

DR/AM

7. COPD

COPD PROJECT UPDATE Spriometry QA – The clinical sub group met and it was agreed that this was going well. Possible Discharge Leaflet – The group were advised that there is a leaflet being drafted. Audit Project – Annemargaret informed the group that this is now at pilot stage and that a volunteer practice is needed. Ian Gordon will take this to the GP Forum. Rehab Sub Group There is a meeting to be held regarding patients being discharged from hospital who need support. They will discuss strategy and possibly funding from Long Term Conditions. Phlebotomy Service The group were advised that pilot is due to finish on the 31st March 2009. Anne McDaid will draft an interim report and take to the GP Forum and the next PEG. Physio Booklets Caroline Horn advised the group that NES has approved funding of £2,000 for extra booklets. Palliative Care Diane Meek is to bring information on Palliative Care from PLT event to the next GP Forum. Carers Discussion took place around the assessment that has taken place. Christine Woods has sent emails to GP Practices and has had a positive response. It was noted that there needs to be more information available to GPs in order for them to advise carers of support services they may need. The group agreed that Jennifer Rowe from Carers Link is to be invited to the next PEG. Jennifer Allan will send an electronic carers leaflet out to members of the PEG.

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8. DATE OF NEXT MEETING

Wednesday 27th May 2009, 1pm, Corporate Meeting Room Note – this meeting will primarily be focussing on the Primary Care Strategy which is out for consultation

CHP 09/05 Paper 09/28a

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MINUTES OF EAST DUNBARTONSHIRE CHP STAFF PARTNERSHIP FORUM MEETING

HELD ON 11TH MARCH 2009

EXECUTIVE MEETING ROOM, HEADQUARTERS, STOBHILL HOSPITAL BALGRAYHILL ROAD, GLASGOW, G31 3UR

11th MARCH 2009

PRESENT

James Hobson Interim ED CHP Director and Co-chair Anne Shaw Nurse Team Leader Wendy Mitchell Nurse Team Leader Anne McDaid Nurse Team Leader Ross McCulloch RCN Rep/SPF Co-chair Audrey Murdoch Podiatry Manager Jane McKinlay OD Advisor Serena Barnatt Head of HR Diane Wilding Senior HR Advisor Lyndsay Stuart Physiotherapy Service Representative Janis Howie Learning and Development Advisor Greg Ursey Health Improvement Lead Sandra Cairney Head of Planning and Health Improvement Debbie Forsyth Head of Admin (minutes)

APOLOGIES ITEM ACTION

LEAD

1 WELCOME AND APOLOGIES James Hobson welcomed all attendees. Apologies were received from Dorothy McErlean, Annemargaret Black, Kate Benson and Una Provan.

2 MINUTES OF THE PREVIOUS MEETING The Minutes of the last meeting were agreed to be an accurate representation. An amendment was made to page 2 - “SPT” was corrected to “SMT”.

3 STAFF SURVEY RESULTS Serena Barnatt and Ross McCulloch talked the group through the results of the Staff Survey. A recent workshop was held at which feedback from the staff survey was compared across all areas in GG&C with East Dunbartonshire being one of the better performers. Serena Barnatt talked the group through East Dunbartonshire results

1

CHP 09/05 Paper 09/28b

benchmarked against National, NHS GG&C and other partnerships. Full results will be made available for staff to view on the intranet site.

4 MATTERS ARISING North Corridor Update – As Kate Benson had submitted her apologies, no update was given on this item. Children and Families Implementation Group (C+F LPIG) – Wendy Mitchell updated the SPF on the progress of the group. The Children and Families Team were happy with the way things are going and the meetings are now moving to bi-monthly. An action plan has been agreed and Wendy Mitchell has met with the Health Visiting team and a decision has been taken to have one team to respond to areas of need. The team held an OD development day, which was successfully attended by all. Jane McKinlay and Wendy Mitchell are meeting with the team to feed this back and take forward learning from this day.

• Minute of the Children and Families group should be circulated through the SPF.

Ross McCulloch highlighted that there was no common service model across the five LPIG’s that he attends. James Hobson asked if there anything we should be doing that we are not currently. Ross McCulloch said that East Dunbartonshire are doing okay but other areas are not progressing as quickly. Review of SPF - Lyndsay Stuart reviewed the outcome of the SPF review and suggested more staff side representation. The group discussed who should attend and if they were required to be union members. Lyndsay informed the group that reviewing minutes are helpful but actions would be more user friendly and agenda items should be timed.

• Ross McCulloch and James Hobson to discuss further staff side representation.

• James Hobson suggested division between process and discussion items on agenda.

OD Plan – Jane McKinlay asked for comments on the circulated Organisational Development Plan. James Hobson advised that the OD plan has been drawn up around priorities and stressed benefits of recent OD work. Ross McCulloch queried redesign of older people’s services. Sandra Cairney advised initial discussions have taken place into what the joint vision would be in East Dunbartonshire and would update the group on further discussions.

MG/DR RMC/JH MG

STANDING ITEMS Area Partnership Forum Update - Ross McCulloch circulated paper of APF meetings which covers all NHSGGC board wide issues. The APF meetings are split into a strategy component and workforce component. Discipline and Grievance policies now resolved and now in place. Serena Barnatt advised that bullying and harassment policy should be a priority, as should organisational change policy due to the results of staff survey.

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An NHS GG+C Partnership Conference took place on Friday of last week. This year’s focus was on staff survey results. KICC – Audrey Murdoch updated the group on KI advising that colour schemes and carpets are being decided. There will be a sample set up in the Park base which will be run by Health improvement and patients can be met with if they require. The key message for all teams is to start looking at archiving and overtime for admin staff if files are required to be moved for iron mountain. James Hobson advised there has been other work ongoing onto IT and telephony. Audrey Murdoch encouraged people to complete the patient and staff travel forms. Ross McCulloch asked if there was anything in the risk register to be concerned about. James Hobson advised we should run the risk register again to see if there are any. Mental Health Partnership –Serena Barnatt advised that Annemargaret Black has taken forward the Mental Health Development plan to council to be agreed. There has been a 15 months post created within the CAT team and the position will be out to advert. The QIS Learning Disability inspection is now with Tom Divers and the results of this will be fed back when distributed. Professional Executive Group (PEG) Minutes - James Hobson fed back PEG group minutes and advised that there was limited decision making. Work to be done on OD for the group to develop them into working group. CHP schemes of establishment dictate that there must be a PEG. Health and Safety Group • Minutes from Health and Safety Group to be circulated to all Kate,

Annemargaret and Sandra Cairney direct reports. These could also be pinned to notice boards.

• There is an accompanying action plan which will be circulated at the next meeting.

For Health and Safety manual training, both managers and deputies should attend. Sandra Cairney highlighted that there needs to be a consistency of approach – links need to be included in Clinical Governance Group. Ross McCulloch advised that first aiders will be paid a sum of £345 per year for being trained. Audrey Murdoch highlighted that all staff have been paid this as of September 08.

AM AM

EAST DUNBARTONSHIRE LEARNING AND EDUCATION PLAN Janis Howie talked the group through the Learning and Development plan advising there is an associated action plan. A paper will be presented at the next CHP Committee. The group discussed ways of engaging people in learning and development and fed back specific amendments to the paper to Janis Howie. Serena Barnatt advised we could do a wrap up on the achievements in Learning and Education over the last year.

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STANDARDS OF BUSINESS CONDUCT

The standards of business conduct increases awareness for staff and allows them to have a reference point for matters of business conduct. Ross McCulloch clarified that it is Standards of Business, not personal or professional conduct.

CHP DEVELOPMENT PLAN UPDATE The CHP Development Plan has been to the SMT and this is due for submission at the next Committee, from April onwards there will be a new 3 year plan in place in line with SOA’s. This will Involve all staff and patient representatives to see what should go into this plan and what priorities are. All comments on the paper are to be fed back to Fiona McCulloch.

AOCB The Board meeting of 3rd March 2009 had an update of progress with CHCPs. This has implications for CHPs, don’t have clarity on what these are but will keep group posted. Staff are reminded that the NHS GG&C bursary scheme is open for applications until May and is an excellent opportunity for staff development.

NEXT MEETING The next meeting will take place on 13th May 2009 in the Corporate Meeting Room at 2pm.

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East Dunbartonshire Public Partnership Forum

Minute from the meeting held in Bearsden Baptist Church

Wednesday 15th April 2009

Present: John P Kelly Alzheimer’s Scotland (PPF Co-Chair) David Paul Service User (PPF Co-Chair) David Radford Health Improvement Lead, ED CHP Heather Gartshore Contact Point/ Kirkintilloch Community Council Bob Donald Service User Pam Thomson Development Officer Volunteers Centre East

Dunbartonshire Martin Brickley Seniors Forum Azhar Akram East Dunbartonshire CVS Claire Taylor Hillhead Housing Ruth Hart Deafblind Scotland Bhagat S. Jhund Ethnic Minority Forum Attending: Dianne Rice EDCHP (Minute Taker)

Guests Robert Boyd Collaborative Dementia Workstream Manager 1. Apologies/ Welcome Action

Apologies; The following apologies had been received, Bob McSorland, Bill Brady, Gina Livingston, Nigel Walker, Jenny Proctor David welcomed everyone present and introduced Robert Boyd

2. Presentation – John P. Kelly & Robert Boyd

Engaging local people in local health matters

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Engaging local people in local health matters

2

John provided a powerpoint presentation highlighting the upward trend in dementia, whilst providing options for future inclusion within service provision. John based his stats on a document produced by the Scottish Government called Dementia Epidemic. Statistics show that within East Dunbartonshire, for the age group 60 – 75+, there are currently 1,379 people diagnosed with dementia. Further, it is estimated that by the year 2031, the numbers will raise dramatically to 2,413. John informed the group that dementia not only affects the sufferer but impacts on their carers, NHS, Police, Social Work, care homes etc… The presentation showcased a patient who had early symptoms of dementia, but who, was wrongly diagnosed with depression/stress (as these illnesses both have very similar symptoms). John stressed the importance of GP’s recognising dementia early, this would enable the patient to get their affairs in order and to arrange care services/facilities. John highlighted that dementia services, and support for both under 65 years old and over 65 years, are currently unsuitable and poorly resourced. John advised the group that to cope with the increase in dementia, there would need to be extensive work done on awareness raising, training and partnership working. Robert explained his role within NHSGGC, and reflected on the HEAT targets. Part of Robert’s role is to carry out a scoping exercise, within Greater Glasgow & Clyde, identifying current dementia service provision across the Health Board area.

3. Previous Minutes

It was noted that there was to be an amendment on page 3 of the previous minutes under the heading Recruitment/Young Mothers, Dianne will make this change.

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4. Matters Arising (not on agenda)

Recruitment/Young Mothers Update David Radford reported that there was a current a mapping of youth service provision being undertaken across East Dunbartonshire. The final report may help the PPF identify the locations for youth groups and information on where young mothers meet.

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Engaging local people in local health matters

3

KICC Presentation Update Martin advised the group that Janice Kinnaird, (KICC Project Manager) had provided a powerpoint presentation to the Kirkintilloch Seniors Forum. Martin was advised, by one of the Senior Forum members, that there will be no direct physiotherapy service within the KICC and that patients have to self refer. Janice Kinnaird had assured Martin that she would look into this. David Radford will take this forward and update Martin at next meeting.

DR

5. Items for information/Future Matters

There were no items to report.

6. CHP Business

CHP Committee Meetings The group were informed that Kate Benson will be leaving East Dunbartonshire CHP on the 21st April 2009 for a new post as Assistant Director of Nursing for NHSGGC. Annemargaret Black was successful at interview and will be taking on Kate’s post of Head of Primary Care & Community Services. Heather had raised concerns, from local people, concerning the podiatrist service, enquiring why podiatrists do not cut toenails. David Paul informed Heather that there is a review being carried out by Duncan Stang, looking at podiatry services across all board areas. Heather also brought to the groups attention that there will be no x-ray facilities within the new building in Kirkintilloch. David Radford will clarify this will Janice Kinnaird. The group agreed that the Lead Podiatrist (Audrey Murdoch) should be invited along to the group in July 2009 and the Lead Physiotherapist (Caroline Horn) should be invited along in August 2009 to seek a better understanding of these services. Heather also advised that the Speech and Language department is not complete within the KICC, developments are ongoing.

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Clinical Governance David Paul informed the group that at the meeting it was reported that there had been 4 complaints in total, 3 relating to Podiatry Service. There were also 2 critical incidents reported 1 relating to Mental Health the other relating to a community nursing incident. Communications Group David Paul advised that there was a CHP information leaflet detailing services is now out of date, and requires to be updated. David P will advise on any further updates.

7. PPF Business

PPF – Open Event Planning 17th April 2009 The group were informed that there will be a meeting on Friday 17th April 2009, 3pm at East Dunbartonshire CHP offices, in order to plan the event. David Radford advised that all members were welcome to come along to the meeting. Workplan Azhar advised that there was no update available; he also asked if any member would like a copy to let him know and he would post out copies. Support & Training – Development Day 20th April 2009 The group were informed that this that this event will take place at Twechar Healthy Living & Enterprise Centre. This day is designed for PPF’s to discuss aims and objectives, core work, team building and the role of a PPF member. Azhar will send out the address of the venue and a map of the location. Website Dianne informed the group that although the website is not yet fully populated she will be carrying out work to correct this.

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8. Network/Meetings

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Engaging local people in local health matters

5

It was suggested by the chair that if any PPF member needed any information from the items on the agenda to contact the relevant person.

9. Correspondence/Consultation (Internal/External)

Scottish Ambulance Service Consultation There will be a consultation event held on Wednesday 22nd April 2009, 10am at Best Western Pond Hotel or discussion on best practice, all PPF members are invited to this event. New Stobhill Open Day David Radford informed the group that there will be a guided tour of the New Stobhill Hospital on Saturday 25th April 2009, 10am till 3pm. It was noted by Heather Gartshore that this had been advertised two weeks ago previous to this meeting within the media. David also informed the group that pocket sized information booklets detailing lists of services available; as well as explaining minor injuries, these will be posted out to all East Dunbartonshire households. NHS 24 – Strategy There was no update available. NHS 24/SHC Patient Information Conference This event is now fully subscribed but for information will take place on the 21st April 2009 at the Crown Plaza Hotel, Glasgow.

10. Items for Information

There were no updates from last agenda/minutes.

11. Date, Time & Venue of Next Meeting

Wednesday 20th May 2009, 1pm, Venue to be confirmed