Ed Duguid Technical Consultant

Ed DuguidTechnical ConsultantWest Chester ConsultantsCertified Partners inVmware, Oracle, Microsoft,CISSP, COMPTIA Security+

Ed Duguid has over 16 years of valued experience in information technology services. He is skilled in technology architecture and design, system infrastructure management, resource planning including procurement, system implementation, software development, security policies, and customer support. He has supported various vendors Dell, HP, IBM, VMware, Microsoft, CISCO, Great Plains, Oracle, Citrix, Symantec, and Computer Associates. Ed has extensive knowledge of manufacturing, retail, publishing, and real estate, wholesale, advertising, non-profit, and professional services. He has worked with companies such as QVC, Northrop Grumman, Defense Logistics Agency, Shunra Software, Fox Realty Companies, EB Games, and Insinger Machine. He founded West Chester Consultants in 1993. He is a graduate of West Chester University with a Bachelor of Science concentration in accounting. He has concentration of study in security by completing ISC2 Certified Information System Security Professional, CISSP, Ethical Hacking Red Team review, and COMPTIA Security + certified. He has participated in annual VMware conference, monthly Philadelphia user group meetings (VMUG) and also is a Vmware Certified Professional 4/5. Ed is a Microsoft Certified SQL 2008 Database Administrator; Microsoft Certified IT Professional Server and Enterprise Administrator, as well as, Certified Oracle 11 Database Administrator. He has provided information technology services to small to large businesses and government agencies. His team has provided outsourcing services to small businesses, such as remote access, virtual office, security policies, system administration, and support. He supports his government clients with network security in depth, system implementation, procurement and management.

1 Contact InformationEd Duguidwww.iduguid.comEmail with subject: MACE Clouded@iduguid.com

Here is my contact information. If you want this presentation for later. We have both powerpoint and the audio saved. If you send an email to the following with the subject MACE you will have a response back with the following links and updates. Also, you will have the directions on how to obtain email certificates for your email in Outlook.2Cloudy Management

We always try and find humor in IT with Dilbert.3 What is the Cloud? What is the cloud?

Cloud computing is the use of computing resources (hardware and software) that are delivered as a service over a network (typically the Internet). The name comes from the use of a cloud-shaped symbol as an abstraction for the complex infrastructure it contains in system diagrams. Cloud computing entrusts remote services with a user's data, software and computation.

Examples: Google Apps, GMAIL, shared file servers, iCloud, Amazon

Questions:

Who uses VOIP? Office 365, Google APPS

Example Human Resources, Payroll, CRM (Salesforce.com) Website sales, website hosting

How many people are using some type of cloud solution?

How many people are in charge or responsible of IT in the organization?

http://www.forbes.com/sites/louiscolumbus/2013/02/19/gartner-predicts-infrastructure-services-will-accelerate-cloud-computing-growth/

Gartner predicts that Infrastructure-as-a-Service (IaaS) will achieve a compound annual growth rate (CAGR) of 41.3% through 2016, the fastest growing area of public cloud computing the research firm tracks. The following graphic provides insights into relative market size by each public cloud services market segment:Platform-as-a-Service (PaaS) will achieve a 27.7% CAGR through 2016, with Cloud Management and Security Services attaining 26.7% in the same forecast period. Software-as-a-Services CAGR through 2016 is projected to be 19.5%. The following graphic illustrates the differences in CAGR in the forecast period of 2011 2016:Gartner is projecting the SaaS market will grow at a steady CAGR of 19.5% through 2016, having increased the forecast slightly (.4%) since its latest published report. Global SaaS spending is projected to grow from $13.5B in 2011 to $32.8B in 2016.CRM will continue to be the largest global market within SaaS, forecast to grow beyond $5B in 2012 to $9B in 2016, achieving a 16.3% CAGR through 2016. The highest growth segments of the SaaS market continue to be office suites (49.1%), followed by digital content creation (34.0%). The following graphic rank orders CAGRs across all public cloud services segments from the forecast period:59% of all new spending on cloud computing services originates from North American enterprises, a trend projected to accelerate through 2016. Western Europe is projected to be 24% of all spending. A graphic comparing total spending by geography and corresponding growth rates is provided below:

4Why use Cloud Providers?Cost Equipment cost, setup install,

Scalability quickly scale up or down

Pay for what you need

Allocate IT resources by department

Shift responsibility

1. Equipment cost, purchase cost from management time, maintenance cost, management cost, electric, power, UPS, parts 2. Scalability create servers for specific projects, as application increase in size need for more processors, memory, disk space (Gone are the days of putting a request in the storage admin, )

3. Pay for your need wish I could do that with my house, when at work de-allocate cost,

4. Break cost out by department

5. Shift responsibly I make widgets, I am not an IT expert 5Benefits to Cloud HostingTransfer ResponsibilityLimit downtime upgrades Free up IT resources reduce costs, laborBudget monthly reduce capital budget for IT hardware,Disaster Recovery/Backups

Power redundancy we saw in the snow storm everyone lost power,6Cloud ProvidersPersonaliCloud DropBox

BusinessRackspaceAmazonGoogle

7Cloud TerminologyIaaS Infrastructure as a ServiceSaaS Software as a ServicePAAS - Platform-as-a-Service StaaS - Storage as a ServiceDaaS - Desktop-as-a-serviceAnything-as-a-ServicePlatform as a service (PaaS) is a category of cloud computing services that provides a computing platform and a solution stack as a service. PAAS includes all IAAS, SAAS8 Enterprise Cloud ProvidersRackspaceAmazon EC2 - Amazon Elastic Computer CloudMicrosoft Azure Microsofts servicesOracle SAP

Private Cloud vs Public CloudAmazon EC2 - scalability

HP/Microsoft: Enterprise Public Cloud

Private Cloud with Public Cloud failover

Integrated Cloud and research issuesPrivate cloud within the company internal network

Public cloud hosted within public company

10Cloud RequirementsReview your company needsEmail hostingApplication services Sharepoint, Financial Apps, CRM, H/RStorage capacitySecurity Personal Identifiable Information (PII), HIPPACurrent IT demand/ Future demand

Reduce your exposure and risk of security and responsibility for uptime. Target example

11Consolidation

12When to use a Private Cloud ?Company wants to maintain environment within the company network and maintains responsibility

Cost to move to the public cloud

Current infrastructure already in place

Management nervous about moving to different public hosting environment, IT management like to responsibility

Cost of migration to the public cloud increases due to onetime migration costs

Larger organization that has the IT staff to support the private cloud

13Cloud Computing: XaaS TermsCaaS, IaaS, MaaS, SaaS, PaaS, StaaS SaaS: Software as a Service. eg. google doc/group, Microsoft cloud services, iCloud?PaaS: Platform as a Service. Amazon EC2Windows 2008 $0.12/hr (server license included) IaaS: Infrastructure as a Service, CU UIS hosted by host.com. Vmware supports IaaSStaaS: Storage as a Service. Carbonite ($59/yr), Amazon S3 (0.14/GB, month; 0.01/1000reqs)

Carbonie $59/yr home (All user-generated files on internal hard drive, after 200GB backup speed will be slow!!, $229/yr small business (all computers; $250 GB)XaaS pronounced as zaas.

SaaS Software as a service - googlePaaS Platform as a service AmazonMaaS Monitoring as a service StaaS Storage as a service - CarboniteCaaS Communication as a service - VOIP2/20/2014 6:12 AM14Other Cloud TermsVM virtual machineThree 9s or four 9s high availabilityClustering shared resourcesFault Tolerant-redundancy fail-overMTTR Mean Time to RecoverMTBF Mean Time between failuresSLA Service Level Agreements

Virtual machines -

99.9 - 8.76 hours/yr 99.99 52.56 minutes/yr high availability

15Traditional vs. Virtual16

Traditional Architecture Virtual Architecture16Previously, we had hardware and software loaded and hosted within the company. As technology evolved AS A SERVICE or hosting/cloud providers provide services to assist companies reduce cost. Now with tabletsoutout and smartphones, software is downloaded from the apps store or market. Multiple devices, mobile workforce, flexibility Cloud Management

17Cloud Services

18Barriers to cloud hostingHardware cannot support, legacy.Security concernsManagement approvalResponsibility

1919Ability to expandElastic Amazon EC2 enables you to increase or decrease capacity within minutes, not hours or days. You can commission one, hundreds or even thousands of server instances simultaneously. controlled with web service APIs, application can automatically scale itself up and down depending on its needs.

Previously, when working on IT projects. We had to write up the justification, purchase the hardware, IT would install the hardware, and user group would test. This is now minutes.

20Best Practices Cloud SecuritySecurity in depth - Firewalls active checking packets, - Network security isolation, intrusion detection, - virtual private network VLAN - Application security - Security review annual 21Phased approach to CloudCompany COOP or backup

New and Critical applications

Consolidation of hardware or remote sites

Hardware/software replacement

22Free StuffAmazon Free Virtual Machine limited to MBiCloud/Google Drive/Microsoft Skydrive Google Docs Pixlr.com online graphics editingEverNote online notebook,Sign Up Genius / punchbowl.com(Party Planning)Amazon free limit MB transferred (great for non-profit)Online storage - limited by X GBGoogle Docs - Docs, Spreadsheet, Form online survey, chat version, share filesPixlr.com - (no online storage)

http://www.thetop10bestonlinebackup.com/cloud-storage

http://www.techsupportalert.com/content/best-free-online-applications-and-services.htm?page=0,1#Meeting-Scheduler

23 Partly Cloud? Are you in the cloud yet?

Questions?

Ed Duguidwww.iduguid.comEmail with subject: MACE Clouded@iduguid.com

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