econtracting for pos & mobile on-boarding for telecoms
TRANSCRIPT
Contract Dematerializationfor Telecoms
POS & Mobile On-boarding
General presentation
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Telco POS: Business requirements for eContracting eContracting a the POS: Workflow eContracting building blocks TazPad: NFC secure android tablet Business process optimization Links for success stories and demonstrations
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Agenda
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Business requirements
eContracting @ the Front-office / POS eContracting for Mobile on-boarding
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Business requirements
Automating manual processes from the beginning
Authenticating customer data like Passport, National Id’s, ..
Capturing information from accompanying document, like domiciliation, ..
Reducing keying and spelling errors
Preventing fraudulent attempts
Implementing multi channel operations
One single mobile device unit capable of: Id Reader, Finger print reader, eSigning, ..
Enhancing user experience while speeding up handling process
Substanbtially decreasing operation cost s, whiel steramlining buisness processes
eContracting at the POS: workflow
Printer Driver Web Services DMS Plugin
Convert to PDF, PDF/A
Load Documents
Display contract
Content*
* Document does not leave the secured server environment!
Browse contract Add attachments Sign on Tablet
Optionnally: Id-MRZ Reader, Finger print reader
Further processing
Captured data an signature
upload
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eContracting Building Blocks
SDK‘seSignin
g
Bank Card
Reader
Finger print
reader
ID reader
Applications
Tools
TazPad: NFC Secure Android Tablet
TazPad: NFC Secure Android Tablet
7" Android touch screen + NFC + Id reader + Fingerprint + eSigning
Can be locked with customer's software
High security : secured from boot loader
TazPad: NFC Secure Android Tablet
TazPad: NFC Secure Android Tablet
Stationary and Mobile operations
Internet
Stationary Browser Clients
SignDoc Mobile Clients
Business process optimization
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the customer registers
The service agent
operating
The customer signs on the Form
2 copies are printed
the customer gives the Forms back
to the service agent
The service agent
archives a copy of the Form
end of the operation
The service agent
gives the customer the
copy
The Form is sent to the Back Office
The back office enter
the Form into the customer Application
The Form and the copy are given to the customer
Status-quo
Business process optimization
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the customer registers
The service agent
operating
The customer signs on the Form
2 copies are printed
the customer gives the Forms back
to the service agent
The service agent
archives a copy of the Form
end of the operation
The service agent
gives the customer the
copy
The Form is sent to the Back Office
The back office enter the Form in core banking Application
The customer registers
The service agent
is operating
end of the operation
The agent gives the
customer a copy
the Form is digitally archived
The Form is displayed on-screen.
The customer can sign on the pad or
tablet PCThe Form is
printed
The Form and the copy are given to the customer
Status-quo eContracting enablement
Success stories and demonstrations
Customer presentation / ROI of 40 M€ in one year Banking: Spanish saving banks confederation CECA
Success stories Government: Vehicle registration office Retail: IKEA Health care: Hospital Ingolstadt Insurance: AIA Group Telecom: Sunrise Banking: Berliner Sparkasse Banking: CECA Spanish Savings Bank Banking: Sparkasse Rastatt Gernsbach
Product brochures extract SignDoc eSigning product suite eSigning application "SignDoc Mobile" eSigning signature capturing pads "SignPad" eSigning signature capturing tablet: "Wacom DTU_1031 eSigning all-in-one kiosk for ID reading and signing " Desko Tablet Kiosk"
Demonstration downloads links SignDoc Mobile demonstration for iPad SignDoc Mobile demonstration for Galaxy (Android)
Video illustrations Video on eSigning at Sparkasse Gernsbach (Banking) Video on eSigning at the Vehicle Registration Office (Government) Video on eSigning at Sunrise (Telecom)
Set four top priorities thru eSigning!
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Work Paperless Accelerate Workflows
Secure Documents Cut Costs
Thank you for your attention.
We look forward to serving you!
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