echo project
DESCRIPTION
TRANSCRIPT
ECHOIntegrated Intelligent
Communication ChannelExploration of commuication failures between teachers and
students using an LMS
Tricia RambharoseFinal presentationIDM year 1Malmö University25-05-2012
Main focus
Communication failures between teachers and students and students when
using an LMS (Learning Management System)
Final prototype
Demo
Video link here
http://www.youtube.com/watch?v=z7am_AL0gYQ
Design Process
Target Users
All students at Uni.All teachers at Uni.
IDM at Malmö
IDM at Malmö
Ethnography
Contextual interviews -teachers & studentsFocus Groups- studentsWorkshops- FB, UX Camp
User Experiences by personas
Background
Behaviours
Needs
Goals
Desires
Constraints
Motivations
Main communication scenarios
Scheduling
Information support
Liaison
User Experiences by scenarios
Main communication problems
Time Consuming
Expectations
Use Qualities to Design Decisions
Scenarios Problems Qualities Design Decisions
Scheduling
Information Support
Liaison
Time Consuming
Expectations
Social/Interactive
Time Saving
Flexible
Integrated
Separation of Purposes
Reliable
Smart Communication
Sorting
3 steps max.
Add communication preferences
Immediate respose
Reminders
Notifications
Concepts devices
Concepts inspirations
iGoogleWeb zone – K3 LMS Too many more ...
Prototype testing
Reflections
Previous IDM projects
IXD topics relevant to my design
Positioning in IXD
Lessons from previous IDM projects
Jojo DV Open Square
Living Area Song of Social Welfare
Positioning in IXD
User experience designCan’t control people.People suprise you.People don’t know what they want.Participatory design
Other IXD considerations
Internet of things
Social media
Challenges and considerations
Accountability to users
User transition
Privacy issues
’Closed’ communication channels
New insights and contributions
Out of the box thinking for communication
problems using an LMS
Integrated communication
Intelligence in communication
Immediate system response
Possibilities for future work
Responsive web
Communication perspective
