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ECA scheme update Stakeholder Workshop,

Birmingham and London

Paul Huggins, 3 and 6 December 2012

Agenda 09.30 Registration

10.00 Welcome and Introductions

10.10 Operational Update

10.35 Research Update

11.00 Coffee Break

11.15 Refreshed ETL Service

11.30 New ETL Website Application and Processes

11.50 Breakout Session

12.50 Feedback from Breakout Session

13.00 Lunch

Who’s who

Team members present:

› Paul Huggins Head of ECAs, Carbon Trust

› Lynda Law ECA Service Manager, Ricardo-AEA

› Paul McKinney Technology Programme Manager, CT

› Alan McCullough Technology Director, R-A

› Kay Rulton Stakeholder and Project Manager, CT

3





11.00 Coffee Break





13.00 Lunch

ECA Scheme: Operations update

Kay Rulton

ETL Project and Stakeholder Manager

Operating activity has been high throughout the first 8 months of this year…

› Between April and September significant levels of research and testing occurred:

› delivered 23 research projects

› delivered 4 testing packages

› Between April and October:

› Assessed 3623 unique products for ETL inclusion

› Resolved over 1350 enquiries

› Nearly 70,000 customers visited the ETL website

› Implemented major criteria changes to the ETL

6

Each year more products are being accepted onto the ETL…

346 batched product applications anticipated in

2012 (202 to date) with 6202

products

Increase in ETLPA ‘acceptance’ rate from 57% to over 85% in the

last five years 0

1000

2000

3000

4000

5000

6000

7000

Rejected

Accepted

Un

iqu

e p

rod

uct

s

7

The ETL peaked at over 20,000 listed products before settling back to 15,500 to 16,000 products…

8

10000

12000

14000

16000

18000

20000

Number of products listed on ETL

--- = projected product growth

Drivers of change this year:

› Reduction in motor and drive, warm air and radiant heating products

› Increase in automatic leak detection equipment

On 1st November 2012 the composition of the ETL was…

Comparison with 1st February 2012:

› M&D – 47% (down 3%)

› Refrigeration – 30% (up 13%)

› Boilers – 12% (up 3%)

› Heat Pumps – 6% (~0%)

7334

4682

1911

891 786

Number of ETL products by technology category

Motors and Drives

Refrigeration

Boilers

Heat Pumps

Others

9

Technology areas with biggest increases in product numbers

Technology Area Products added Nov 2011 - Nov 2012

Automatic Leak Detection 1313

Packaged Chillers 196

Evaporative Condensers 135

Biomass Boilers and Roomheaters 120

Forced Air Pre-Coolers 71

Refrigerated Display Cabinets 68

Commercial Service Cabinets 57

Air to Air Energy Recovery 54

Permanent Magnet Motors 34

Hot Water Boilers 29

10

The number of manufacturers on the ETPL has remained consistent with last year…

Breakdown:

› Currently 355 manufacturers/UK sole suppliers of products listed on the ETPL

› There has been some churn with some 27 new manufacturers since 1st April 2011

0

100

200

300

400

Apr. 02 Apr. 03 Apr. 04 Apr. 05 Apr. 06 Apr. 07 Apr. 08 Apr. 09 Apr. 10 Apr. 11 Apr. 12 Oct. 12

11

The ECA scheme engages with a wide range of stakeholders, all with differing interests...

Trade bodies >400 suppliers Government 12

http://www.hmrc.gov.uk/

http://www.feta.co.uk/feta-01.htm

http://www.daikin.co.uk/

http://ingersollrand.com/

http://www.grundfos.com/

Top 10 companies listed including number of products for each:

The top companies with the highest levels of product ETPL product listing are…

Date as at 1/1/06 As at 1/1/07 As at 1/1/08 As at 1/1/09 As at 1/1/10 As at 1/12/11

1 Siemens Automation 1205 ABB 1221 Siemens Automation 1218 ABB 1247 Siemens Automation 1230 Siemens Automation 1315

2 ABB 1022 Siemens Automation 1219 ABB 1192 Siemens Automation 1085 ABB 1119 ABB 1239

3 Vacon Drives 380 Climaveneta 469 Evapco Europe 471 Airedale 496 Eriks Industrial Services 546 Benson Heating 746

4 Rockwell Automation 377 Vacon 380 Climaveneta 469 Evapco 475 Evapco 471 Ambi-Rad 710

5 Brook Crompton 377 Leroy Somer 378 Daikin 417 Climaveneta 457 WRG 421 Reznor 595

6 Leroy Somer 365 Rockwell Automation 377 Leroy Somer 396 Daikin 450 Brook Crompton 329 Eriks Industrial Services 539

7 Roberts Gordon 347 Brook Crompton 345 Vacon 393 Rhoss 411 SEW Eurodrive 327 WEG 528

8 Climaveneta 279 Roberts Gordon 344 Roberts Gordon 383 Brook Crompton 370 Eaton Electrical 296 Evapco 471

9 B&S Group 264 Schneider Electric 297 Ambi-Rad 355 Leroy Somer 361 Roberts Gordon 241 NORD Gear 404

10 Ambi-Rad 258 Ambi-Rad 291 Brook Crompton 343 Ambi-Rad 274 Airedale 240 Airedale 371

Companies with highest number of Listed Products 1/11/12

Numbers

Murco Limited 1312 ABB Ltd 963

NORD Gear Ltd 608 Siemens Automation & Drives 564 Evapco Europe NV 530

Invertek Drives Ltd 349 Schneider Electric Ltd 333

Eaton Electrical Limited 296 WEG Electric Motors (UK) Ltd 270

SEW Eurodrive Ltd 264 13

So far this year that have been over 1350 enquiries…

Breakdown:

› Approximately 2300 enquiries per year from demand side (e.g. purchaser) and supply side (e.g.

manufacturers) customers

› Contact channel breakdown: - 66% by ECAQuestions emails, 34% by telephone

49%

26%

13%

3% 9%

Manufacturer

ECA Scheme

Technical

Symbol

ETLPA support

14

In a typical year the ETL website has 120,000 visitors…

15

0

2,000

4,000

6,000

8,000

10,000

12,000

April May June July August September October

Visitors to the ETL website

Visitors

Breakdown:

› Nearly 70,000 visitors to the ETL website between April and October

› On average there are 73,000 page views per month

› Product search the most common reason for a visit

› Average visitor spends a little over 5 minutes on the site

Budget 2012 changes that occurred in August 2012…

› One NEW technology category introduced: Heat Pump Driven Air Curtains

› 11 technology categories with MAJOR CHANGES to the criteria:

› 16 technology categories with MINOR CHANGES to criteria

› 3 technology category removals:

1. Combustion Trim Controls

2. Sequence Controls

3. Energy Saving Controls for Desiccant Air Dryers

1. Automatic Monitoring & Targeting Systems – was Component Based AMT Equipment 2. Gas Fired Condensing Water Heaters 3. Close Control Air Conditioning 4. HVAC Zone Controls 5. Single Speed AC Induction Motors 6. Radiant Heating Equipment 7. Warm Air Heating Equipment 8. Curtains, Blinds, Doors and Covers for Refrigerated Display Cabinets 9. Packaged Chillers 10. Refrigeration Compressors 11. Uninterruptible Power Supplies

16

ETL processes that support these budget changes (called Treasury Order Implementation) include…

› Notification on ETL website

› Application Checklists and Technology Information Leaflets to reflect criteria changes

› Product validation thresholds updated on website

› 1463 reapplications undertaken

› Products numbers updated on 2nd August 2012 on ETL website.

17

The ETL Testing Programme supports delivery of product quality and application compliance

› Notification on ETL website

› Testing occurred between July and August 2012

› Selection of 4 technology categories: › Single Speed Motors

› Refrigerated Display Cabinets

› Air to Air Energy Recovery

› Hand Dryers

› Test House and Product Selection

› Testing Follow-up

18

Stakeholder Feedback on testing: What we did on what you told us last time…

› Seasonal Testing: seasonal performance –seasonal performance in measured in different ways. A set calculation is needed to be agreed at a technology level. › Reviews undertaken to examine seasonal performance metrics for boiler, refrigeration and heat pump technologies.

› We will aim to track market adoption of seasonal performance as closely as we can.

› The first area to move to seasonal performance will be air source heat pumps under 12kW in summer 2013

› Note: The new EU energy labelling and minimum seasonal performance requirements come into force in January 2013.

› Importance of representative testing – in close control air conditioning › We have added representative testing options in this area, and updated the test standard to the latest version

› Test conditions should be joined up with other schemes e.g. Irish ACA Scheme › Generally they are – the Irish ACA scheme normally follows our criteria.

› We are moving close to building regulations – where we can

› Concern was expressed over the need for products to be sent to overseas test houses for products selected under the random product testing programme. It was suggested that university testing facilities may provide a more sensible testing option. › Most universities do not have ISO 9001 or ISO17025 accreditation. However we will investigate test house options

further in 2013 and consider widening out our witness testing activities..

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11.00 Coffee Break





13.00 Lunch

ECA Research 2012

Paul McKinney, 3 December 2012

The ECAs scheme supports existing energy efficient technologies that have not deeply penetrated the markets in which they’re sold...

…which would help towards achieving UK carbon reduction targets if their uptake was encouraged.

There are three principle qualification rules:

1. Energy-saving criteria to ensure products represents a significant improvement in energy performance over current standard [products]

2. Market penetration criteria involves placing a cap so that products will be removed once market is established

3. ECAs are not intended to provide market confidence for products that are yet to be proven. However they can be used to stimulate technologies that have come to market, but which have not made a major impact

The ETL includes:

1. The most efficient products within an established technology

2. Alternative, more efficient technologies

3. “Add-on” technologies which make other products or systems more efficient 22

Average Energy Saving Performance (using accepted industry standards)

ETL product qualification

range

The energy-saving criteria are set to ensure eligible products represent a significant improvement in energy performance over current standard products. For energy

saving add-ons, the criteria are set to select the better performing products.

The ETL supports products that have top quartile product performance

Top 10-25%

23

Building Regulations (required performance)

Eco Design Directive (Minimum performance)

ETL Minimum performance

The ECA scheme has significant market influence

Based on Carbon Trust data, December 2012 0

2000

4000

6000

8000

10000

12000

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

ktC

O2/

yr

Factory gate persistent CO2 savings

0

200

400

600

800

1000

1200

1400

1600

2006 2007 2008 2009 2010 2011 2012

£m

illio

n/y

r

Factory gate qualifying sales

24

Our breakdown of Government ECA tax receipts for 2011......

Government spend approximately £100m per year on ECA claims (the tax element of the ETL). Using qualifying expenditure by technology area as a guide we can calculate the claims made for each technology.

25

‘Other Technologies’ includes ‘Air-to-Air recover’, Solar Thermal Systems’, ‘Uninterrupted Power Supplies’ & High Speed Hand Driers Based on number of products listed on ETL, Carbon Trust data, November 2011

The CO2 savings are derived from implementation of the range of technologies listed (2008-2012)

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6%

18%

1% 1% 3%

7%

31%

9%

12%

12%

Automatic Monitoring &TargetingBoiler Equipment

Compressed Air Equipment

Heat Pumps for SpaceHeatingHVAC Equipment

Lighting Equipment

Motors and Drives

Radiant & Warm Air Heaters

Refrigeration Equipment

Other Technologies

‘Other Technologies’ includes ‘Air-to-Air recover’, Solar Thermal Systems’, ‘Uninterrupted Power Supplies’, ‘pipework insulation’ & ‘hand dryers’ Based on number of products listed on ETL, Carbon Trust data, November 2011

The 2012-13 Research Programme

The main objectives of the research programme are:

› Review justification for maintaining technologies on the ETL, and whether criteria are suitable (targeting top 10-25% of market listed), based on analysis of market and product performance data

› Scope out support for new technologies and, if appropriate, build a case for their inclusion on the list

› Develop recommendations to Government for changes to the ETCL

Heating

Thermal Renewables

Refrigeration

Built Environment

Motor Power and Control

EC

A S

ch

em

e f

or

en

erg

y s

avin

g t

ech

no

log

ies

27

Month 1 Month 3 Month 4 Annually

Government

submission

Summary cases

prepared for

Government

submission

Review by

Carbon Trust

Month 2

New idea put

forward –

internal or from

manufacturer

Internal

review –

is idea

suitable

for ECA?

Stakeholder engagement – gather data and

help build case

Stakeholder

feedback

Assessment of low carbon technologies takes 3-4 months and we usually have three research cycles per year

Technology and

market research

•Carbon saving

•Technical feasibility

•Summary case

•criteria

28

Once proposals are made to Government it may take 9 months for them to become effective

… and this is after time taken for the research

Oct Nov Dec Jan Feb Mar Apr May Jun July Aug Sept

Government accepts

proposal Government analysis

Budget announcement

Treasury order laid

Treasury order

effective

Submission of

case to

Government

29

A number of changes to the ETL were implemented in August 2012

Removed from the ETL

› Combustion Trim Controls

› Sequence Controls

› Energy saving controls for desiccant air dryers

Added to the ETL

› Heat pump driven Air Curtains

30

Significant criteria changes

› Close Control Air Conditioning

› Gas Fired Condensing Water Heaters

› Overhead radiant heaters

› Packaged warm air

› Single Speed Motors

› Uninterruptible Power Supplies

› Refrigeration Compressors

› Curtains, Blinds and Transparent Covers

› Packaged Chillers

› HVAC Zone control

› AMT

› In addition a number of minor, housekeeping changes were made to the ETCL

To inform 2012 research we conducted cross cutting thematic research to determine the impacts of upcoming policy

Delegates at the April stakeholder meeting helped us prioritise focus areas for thematic research

Building Regulations

Eco-design Directives

RHI

UK Initiatives

Green Deal

Labelling / Certification

Seasonal Performance

Representative testing

Test Standards

31

This diagram illustrates the scope of the directive, indicating the energy used (TWh) across the EU.

The Eco-design directive has a very wide remit across significant energy using and energy related products.

32

Outcomes of the Eco-design theme study

› The Eco-design Directive seeks to provide a consistent EU-wide set of rules for improving the environmental performance of energy related products.

› The Eco-design process for a product area has four key stages, lasting ~ 4.5 years: prep study, commission regulation for consultation, implementing measure for regulatory committee, further scrutiny and adoption

› To address continuing evolution of Eco-design programme, the ETL research operating strategy is being updated

› In order to reduce the burden on industry:

› ETL testing criteria and standards will be aligned with those implemented within Eco-design where appropriate

› ETL performance criteria will be aligned with Eco labelling thresholds where relevant – often with A* or A performance thresholds

› The ETL research timetable will be updated to complement the Eco-design timetable – to ensure that the timing of changes will coincide where possible.

› The Eco-design theme research identified 13 sub technologies that are likely to be impacted in the near future, and further research was carried out in most of these areas.

33

The Eco-design research identified technologies likely to be impacted in the near future, leading to further research

› Air source split and multi-split (including VRF) and packaged heat pumps under 12 kW › Gas fired condensing water heaters › Hot water boilers › Air to water heat pumps › Ground source: brine to water heat pumps › Warm air heating equipment › Radiant heating equipment › Air source and water source (to air) heat pumps > 12kW › Packaged chillers › Air cooled condensing units › Commercial storage cabinets › Refrigerated display cabinets › Single speed a.c. induction motors

› The eco-design process is also developing new European test standards that could allow the

ECA Scheme to include a number of new technologies, including pumps, fans, blast cabinets, walk in cold stores and additional types of RDC.

34

Outcomes of the Building Regulations theme study

› The building regulations set the minimum standards for both new build and refurbishment in the built environment. They provide a regulatory backstop.

› The ECA scheme, through the ETL, provides an aspirational goal for the market place by supporting the higher performing products in the market place. It supports technologies that are not fully established in the market, and best in class products.

› Building Regulations 2013 are currently in consultation and overlap with some areas of the ETL

35

The Building Regs research identified technologies likely to be impacted in the near future, leading to further research

ETL Technology areas already covered by building regulations or likely to be in future, and affected by the current consultation on the 2013 regulations:

› Air to Air Energy Recovery

› Boilers - Gas Fired Condensing Water Heaters; Hot Water Boilers

› Pipework Insulation

› Lighting - High Efficiency Lighting Units; White LEDs

› Motor - Variable Speed Drives

› Radiant and Warm Air Heaters - Warm Air Heating

› Refrigeration - Packaged Chillers

36

As a result of the theme studies and the regular review cycle the following research was undertaken in Summer 2012

› Boilers

› Automatic Blowdown Control Equipment

› Hot water boilers

› Gas Fired Condensing Water Heaters

› Flue Gas and Condensing Economisers › HVAC

› Demand Control Ventilation › Heat Pumps

› Heat Pump Dehumidifiers

› Air to water heat pumps

› Low GWP heat pumps

› Air Con Heat Pumps under 12KW › Waste Energy to Electricity – NEW*

› Pipework Insulation

› Portable AMT

* The technology is currently not on the ETL. Market and technology being examined for potential future inclusion.

› Refrigeration

› Automatic Air Purgers

› Automatic Permanent Refrigerant Leak Detection Systems

› Commercial Service Cabinets

› Evaporative Condensers

› Evaporative Coolers – NEW*

› Walk in Cold Rooms – NEW*

› Blast Chillers – NEW*

› Packaged Chillers

› Air Cooled Condensing Units

37

Along with additional research from 2011-2, the following cases have been submitted to Government for consideration

• 4 Removals

• 19 Major Changes

• 3 New Areas

26 recommendation presented to Government

38

Examples: summary case highlights of changes to existing ETL categories

- Align the reporting methodology for <12kW products with the Lot 10 Eco-design requirements. Increase performance criteria to limit coverage to top 15-20% of products

- Also increase thresholds for products >12kW (not yet covered by Ecodesign

- As efficiencies have increased, ETL coverage has reached over 50% of the market

- Threshold increases proposed to refocus on top quartile.

- Also hope to assist listing of large boilers by allowing validated design methodology

-Investigated flue gas and condensing economisers. These are classed as an “add on” for the ETL, with potential to save 3-9%

- Numbers of products listed is lower than hoped for, due to difficulty testing products

- Hope to bring in representative testing and validated design calculations

Air source heat pumps

Hot water boilers

Economisers

39

Examples: summary case highlights for several new ETL technology categories

- Could displace some boilers and water heaters to efficiently deliver hot water

- Established overseas, but not in the UK

- COP of 3.8-4 for water at 65oC

- Typically 20% savings from more efficient models, but there is a price barrier

- Would help overcome a lack of awareness in the market place

There are a number of energy saving measures that can be implemented

CO2 heat pumps for hot

water

Commercial Tumble dryers

40

Proposals for changes to the Energy Technology Criteria List (1/2)

• Revise metric to align with Building regulations. Increase threshold to prevent deadweight.

Air to Air Energy Recovery

• Rename to Portable Monitoring Equipment and clarify criteria

AMT - portable

• Adjust thresholds to focus on top quartile

Boilers - Biomass Boilers and Roomheaters

• Allow representative testing and validated design calculations

Boilers - Flue Gas and Condensing Economisers

• Adjust thresholds to focus on top quartile, and clarify categories

Boilers - Gas Fired Condensing Water Heaters

• Align criteria with latest technology developments

Boilers - Heat Recovery from Condensate and Boiler Blowdown


Boilers - hot water

• Add a new category to include economisers and update testing requirements

Boilers – Localised Rapid Steam Generators

• Rename as Heating Management Controllers and match criteria with HVAC zone controls

Boilers - Optimising Controllers for Wet Heating Systems

41

Proposals for changes to the Energy Technology Criteria List (2/2)

• Align with Ecodesign testing requirements and adjust thresholds to cover top quartile

Heat Pumps – Air Source: Split and Multisplit (inc VRF) - <12kW


Heat Pumps – Ground Source: Brine to Water

• Broaden scope to include other functions

HVAC Equipment - HVAC Zone Controls


Lighting - High Efficiency Lighting Units


Lighting - White LEDs

• Tighten criteria to support higher performing products

Motor – Variable Speed Drives


Pipework Insulation


Refrigeration - Refrigerated Display Cabinets

• Rename to Air Blast Coolers and update criteria to reflect technology developments

Refrigeration - Forced Air Pre-Coolers

42

And some technologies were added and removed

• Technology has reached technical and market maturity

Automatic Boiler Blowdown Equipment


Condensate Pumping Equipment

• Technology market has changed – low focus on industrial products

Switched Reluctance Drives


Automatic Air Purgers

CO2 heat pumps for water heating

Commercial tumble dryers

Waste heat to electricity

› Being considered for removal the ETL

› Being considered for addition to the ETL

43

Emerging themes from the 2012 research

› The impact of recession has depressed most markets and sales of qualifying equipment have not grown as industry had previously indicated

› Eco-design is affecting a number of ETL technologies – leading to redesign and retesting

› Ecodesign doesn’t always progress to the planned timescales

› Manufacturers would like Ecodesign and ETL to be aligned e.g. seasonal performance metrics

› There is sometimes a timing issue between Ecodesign implementation and ETL changes

› “If we are testing for Eco-design and publishing the results, can’t we just point you to those”

› Building regulations also have an impact but in fewer technologies as thresholds are often lower than current ETL

› ECA support is still valued in most sectors

Research into 2013…

› Increased engagement with trade bodies and manufacturers

› Liaison on the impact of Eco-design and Building Regulations – and how to minimise the burden of testing etc.

› Updating criteria where Ecodesign being implemented in 2014

› Review projects – more lighter touch projects focussed on tracking technology market development

› Development projects for new technology areas

45





11.00 Coffee Break





13.00 Lunch

Change is occurring to the delivery of ETL services..

› Between December 2012 and March 2013 significant change is occurring

to the delivery of ETL Services

› Since October a fully resourced Transition Programme has been running

and it will continue to run until March 2013

48

› The Carbon Trust has managed the ETL since the ECA Scheme for Energy Saving Technologies since it was created in 2001

› The service is currently delivered with

› In June 2012 DECC tendered for delivery of ETL Management Services.

› An open and competitive public procurement process occurred between June and September 2012 and at the end of that process a preferred bidder was selected by DECC.

49

Background: service history of the ETL

Refreshed Energy Technology List Service

The Contract was awarded to a collaborative partnership between…

50

› Independent experts with a clear mission to accelerate the move to a global low carbon economy

› 10 years experience of both the low carbon sector and managing the ETL on behalf of Government

› Significant understanding of the energy efficient product market and the carbon and economic impact of the ECA scheme

› A global engineering, sciences and projects delivery firm with 7,000 employees and an annual turn over of £750m

› Strong focus on applying innovation to the delivery of engineering and scientific programmes

› Robust and complementary technical expertise across ETL relevant product categories

Who’s who in the collaborative partnership

Team members:

› Paul Huggins Head of ECAs, Carbon Trust

› Paul McKinney Technology Programme Manager, CT

› Kay Rulton Stakeholder and Project Manager, CT

› Catherine Cousins Transition Project Manager, CT

› Kevin Lambert Programme Director, SKM

› Jo Gradwell Project Manager, SKM (not present)

› John Fifer Technical Director, SKM (not present)

51

The Carbon Trust

› Our mission is to accelerate the move to a low carbon economy

› We are an independent, expert partner of leading organisations around the world, helping them contribute to and benefit from a more sustainable world

› We advise businesses, governments and the public sector on their

opportunities in a sustainable, low carbon world

› We measure and certify the environmental footprint of organisations, products and services

› We help develop and deploy low carbon technologies and solutions, from

energy efficiency to renewable power

› We have about 150 employees working around the world from offices in

the UK and China

We advise businesses, governments and the public sector on their opportunities in a sustainable, low carbon world

Advice

Kingfisher Putting sustainability at the core of their strategy

Guy’s and St Thomas’ Cutting carbon emissions by 20% and costs by £1.7m per year

Government of Mexico Designing new country-wide energy efficiency programmes

/wikipedia/en/5/5a/Kingfisher.svg

We measure and certify the environmental footprint of organisations, products and services

Footprinting

ICT Sector World’s first sector guidance for the GHG Protocol Product Standard

Coca-Cola Driving sustainable consumer behaviour via carbon allowances

Dyson Low carbon products by design

We develop and deploy low carbon technologies and solutions, from energy efficient lighting to renewable power

Technology

Ford Delivering energy efficiency to Ford’s dealer network

Offshore Wind Accelerator Delivering collaborative R&D to reduce industry costs

GE Ecomagination Getting access to European cleantech start-ups

Sinclair Knight Merz Group

› A global engineering, sciences and project delivery firm

› Independent, employee-owned and values-driven

› Established for over 45 years

› SKM purchased Enviros in 2009

› Technically focused specialists with expertise in product specification and

implementation across a range of fields:

- Power and Energy - Industry

- Water and Environment - Buildings and Infrastructure

- Mining and Metals

› Over 400 energy technology, water & environment professionals in Europe

56

Water & Environment

› In a resource-efficient, low carbon economy, our aim is to support business and industry maximise the financial and environmental performance of their operation.

› Strong focus on delivering technical solutions to energy and environmental problems

› Our team draws on solution specifiers, design engineers, building services engineers, and a broad range of technical specialists

› Providing more than 30 technical specialists on the ETL programme

› Access to over 400 relevant practice area specialists in design, engineering procurement, specification, operation and maintenance

57

58

› Until end December

› Services continues as normal

› Enquiries and products applications will generally be handled by incumbent AEA Partnership team

› Some phased service introductions may occur

› From January 2013

› Carbon Trust-SKM services begins

› Enquiries and product applications will generally be handled by Carbon Trust-SKM

› Service experience may be slightly different

› From February 2013

› DECC introducing a new ETL website application

› All key ETL information will be migrated into the new ETL application

We intend to deliver a full service right through the transition period

ETL service during the transition

59

› Develop the core service offering

› We will be working to make core processes more efficient and impactful

› Bring innovation to research and testing

› We are identifying ways in which to engage on a more regular basis with industry

› We will examine new ways on meeting testing objectives that are less burdensome on industry

› Develop the website offering

› Working with the new website provider we will work to make processes more efficient

› We will seek to deliver cost-effective alternatives to enquiries (e.g. more online answers)

We intend to innovate the service to ensure effective service delivery for DECC and key stakeholder groups (e.g. manufacturers, suppliers)

ETL service after the transition

› All our discussions (current and past) with government have been positive and progressive suggesting no policy change to this ECA Scheme

› Other ECA schemes continue to exist

› DECC has committed to a further 3 to 5 years of this ECA scheme

› Government is re-enforcing the principle of accelerated allowances by re-expanding the Annual Investment Allowance - which will be of value to SMEs

Looking to be more responsive to technology and market developed:

› A strong evidence base has been built up to support technology-level justification for continued ECA scheme support

› Looking ahead we wish to foster new ways of working with industry stakeholders to consistently refocus the ECA scheme to drive the right economic benefits that drive the low carbon economy

60

Continued accelerated tax relief for the foreseeable future:

Stepping back, what does this mean for the future vision for this ECA Scheme

We will be keeping you informed over the coming months…

Oct Nov Dec Jan Feb Mar

Wave 1

61

Wave 2

Wave 1: Email: Indicating that change is occurring. Emails 2 and 3 will re-enforce message;

ETL website: Information will be placed on the existing ETL websites indicating that service change will be occurring at the end of December;

Event: Two events are being held. One on the 3rd December in Birmingham and the other in 6th December in London

On-line Survey: A survey gathering stakeholder feedback on key aspects of the exiting ECA service

Carbon Trust Newsletter: Information regarding the service change will go out in December to over 100,000 customers who registered on the Carbon Trust website.

Wave 2: Emails: Indicating that change has occurred. Existing ETL website: Indicating changes have occurred and that a new website application is being rolled out E-bulletin: An e-bulletin will be sent out to stakeholders to indicate that change has occurred, re-enforce why change is occurring and address any issues or opportunities that occur; On-line Survey: Follow-up survey asking for post-transition stakeholder feedback Face-to-face: Increased contact through trade body meetings to introduce the CT-SKM service offer and outline the activities for year ahead; and Trade Journal: Articles that communicate the benefits of the ECA scheme, with the new ETL website and contact details, to enhance awareness amongst manufacturers, suppliers and procurers of energy efficient equipment.





11.00 Coffee Break





13.00 Lunch

ECA – new website

Paul McKinney, 3 December 2012

The delivery of the website has been separated from the management of the ETL and contracted to an expert web and IT provider

› There are two phases to the design and set up of the IT infrastructure.

› designing and setting up the website and the database

› designing and setting up the online applications process and the back office admin functions.

› The Carbon Trust are responsible for the content of the website and processing applications through the site.

› Fivium has been appointed to provide the IT infrastructure and technical IT support for the ECA scheme.

› Fivium are a specialist IT company with significant experience delivering systems to Government, especially tracking and licensing solutions, eg Marine Management Organisation.

The new site will benefit manufacturers, customers and the scheme managers

› There are around 125, 000 visits to the website each year – a mixture of manufacturers, suppliers, customers and other stakeholders

› The new site will provide a more stable, and flexible platform to showcase the ECA scheme and products on the ETL

› The application process will be streamlined, to reduce the burden on manufacturers

› It will be possible to upload all of the information required for an application without the need for hard copies or separate e-mails

› The processing will be simplified, hopefully reducing the need for further information requests

› The new site is under construction and due for user testing this month

The new design will is yet to be finalised but it likely to look like this…

Previous users will be recognised but will need to provide extra details and set a new password

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Registration and data security will meet Government IL2 standards

You can create a new company or join an existing one

Dear Primary You have received a secondary user request from Mr Secondary Contact for partner organisation Demo. Please login and follow the “Manage Accounts" link to approve or refuse this request. Please click here to login.

Secondary users will be approved by primary users

Dear Secondary Your ETL Account has been setup and is ready for you to use. Your login details are shown below: Login Id: [email protected] Password: ITAD254 (please note, this is a temporary password and you will be required to change it on first login)

Please click here to login.

You will need to activate your account before use

The primary user will be able to manage accounts

Live applications will be shown in a workbasket

The application screens are similar to existing ones

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Applications will be become a one stage process as supporting documents can be uploaded

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Launch planned for early 2013

› The new website is expected to be launched on 1st February 2013 including:

› Updated front-end website

› New, streamlined applications process

› Treasury order processes to be built by March 2013

› Further details to follow by e-mail in January

› We would be grateful for any volunteers for user testing in January

› Due to timescales, the new site will be based on the current one but…

› We would appreciate your feedback on improvements you would like to see (for phase 2) and on the new site once it launches.

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11.00 Coffee Break





13.00 Lunch

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› Industry feedback

› Theme studies or this years research

› Current industry challenges

› New technologies to consider?

› Note: Government’s energy policy proposals on ECAs

› Current services

› Views on the delivery of the current ETL service – what would you or wouldn’t you like to see maintained and why

› ETL Logo – does value remain in this logo? Should its scope or branding be changed

› Looking to the future

› Do you have any questions on the transition?

› Are there any new ETL services that you would like to see and why?

› What would you like to see a future ETL service look like

Three fold sessions: industry feedback, commentary on current services, suggestions for new service direction

Breakout session





11.00 Coffee Break





13.00 Lunch

Whilst reasonable steps have been taken to ensure that the information contained within this publication is correct, the authors, the Carbon Trust, its agents, contractors and sub-contractors give no warranty and make no representation as to its accuracy and accept no liability for any errors or omissions. All trademarks, service marks and logos in this publication, and copyright in it, are the property of the Carbon Trust (or its licensors). Nothing in this publication shall be construed as granting any licence or right to use or reproduce any of the trademarks, services marks, logos, copyright or any proprietary information in any way without the Carbon Trust’s prior written permission. The Carbon Trust enforces infringements of its intellectual property rights to the full extent permitted by law. The Carbon Trust is a company limited by guarantee and registered in England and Wales under company number 4190230 with its registered office at 4th Floor Dorset House, Stamford Street, London SE1 9NT. Published in the UK: 2012. © The Carbon Trust 2012. All rights reserved.

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