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On-Demand Insurance Solutions
On-Demand Insurance Solutions
INVESTOR PRESENTATION Maxim Group Growth Conference – March 26, 2012
5 Concourse Parkway
Suite 3200
Atlanta, GA 30328
Phone (678) 281 2020
Fax (678) 281 2019 w w w . E B I X . c o m
Steven N. Barlow, VP – Investor Relations
Direct: 678 281 2043 | Cell: 404 395 2908
On-Demand Insurance Solutions
Disclaimer
This Investor Presentation has been prepared by Ebix, Inc. (“Ebix”) for investors, solely for informational purposes.
The information contained herein has been prepared to assist prospective investors in making their own evaluation of the Company and
does not purport to be all-inclusive or to contain all of the information a prospective or existing investor may desire. In all cases, interested
parties should conduct their own investigation and analysis of the Company and the data set forth in this information. Ebix makes no
representation or warranty as to the accuracy or completeness of this information and shall not have any liability for any representations
(expressed or implied) regarding information contained in, or for any omissions from, this information or any other written or oral
communications transmitted to the recipient in the course of its evaluation of the Company.
This Information includes certain statements and estimates provided by the Company with respect to the projected future performance of
the Company. Such statements, estimates and projections reflect various assumptions by management concerning possible anticipated
results, which assumptions may or may not be correct. No representations are made as to the accuracy of such statements, estimates or
projections. Prospective investors will be expected to have conducted their own due diligence investigation regarding these and all other
matters pertinent to investment in the Company.
This presentation may contain statements that are not historical facts, referred to as “forward looking statements.” The corporation’s actual
future results may differ materially from those suggested by such statements, depending on various factors including those described in
filings made with the SEC.
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On-Demand Insurance Solutions 3
Ebix Introduction
Ebix, Inc. (the “Company”) was founded in 1976 as Delphi Systems, Inc., a California corporation. In December 2003 the Company changed its name to
Ebix, Inc. The Company is listed on the NASDAQ Global Market & is a part of the Russell 2000 Index, Standard & Poor's Small Cap 600 GICS Application
Software Sub-Industry Index and Dow Jones Internet Services Index and Dow Jones Internet Composite Index.
Ebix, Inc. is a leading provider of On-Demand software and e-commerce solutions to the insurance industry. Ebix provides end to end solutions ranging
from infrastructure exchanges, carrier systems, agency systems and Business Process Outsourcing services to custom software development for all entities
involved in the insurance industry and financial industries. Ebix powers multiple exchanges across the world in the field of life, annuity, health and property
& casualty insurance, while conducting in excess of $100 billion in insurance premiums on its platforms.
Ebix’s goal is to be the leading backend powerhouse of insurance transactions in the world. The Company’s technology vision is to focus on convergence
of all insurance channels, processes and entities in a manner such that data can seamlessly flow once a data entry has been made.
With a recurring revenue base in excess of 80% , Ebix strives to work collaboratively with clients to develop innovative technology strategies and solutions
that address specific business challenges. Ebix combines the newest technologies with its capabilities in consulting, systems design and integration, IT and
business process outsourcing, applications software, and Web and application hosting to meet the individual needs of organizations.
The Company has its headquarters in Atlanta, Georgia, and has domestic operations in San Diego, Los Angeles, Walnut Creek, Hemet, Pittsburgh, Park
City, Salt Lake City, Herndon, Miami, Lynchburg, Columbus, Portland, New York and Dallas. The Company also has offices in eight other countries namely
Australia, Brazil, New Zealand, Singapore, Canada, China, Japan and India. Through its various SaaS based software platforms, Ebix employs 1,426 insurance
& technology professionals providing products, support and consultancy to thousands of customers on six continents across 50+ countries.
Ebix’s focus on quality has enabled its development unit in India to be awarded Level 5 status of the Carnegie Mellon Software Engineering Institute’s
Capability Maturity Model Integrated (CMMI). Ebix has also earned ISO 9001:2000 certification for both its development and call center units in India. Its
vast customer base includes hundreds of carriers and hundreds of thousands of brokers, and in addition to a few hundred corporate clients. This includes
an impressive blue-chip account base consisting of the nation’s largest and most respected insurance companies as well as a large community of insurance
professionals.
The Company has received numerous awards and recognition from its industry, the media, and by customers including being ranked thrice in the top 5
fastest growing companies in the world. Ebix was ranked 4th Fastest Growing Technology Company in 2011 by FORTUNE. In the year 2010
FORTUNE ranked Ebix the 3rd Best Investment and the 3rd Fastest Growing Company. FORTUNE also ranked Ebix in 2009 the 2nd
Best Investment and the 4th Fastest Growing Company.
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On-Demand Insurance Solutions
Unique Differentiation Enhances Ebix’s Leadership Opportunity
Ebix’s exchanges power transactions between hundreds of thousands of brokers and insurance companies. Ebix’s Life exchange processes
close to 15 million life sales illustrations every year. Ebix’s annuity exchange powers in excess of $40 billion in premiums annually in the
United States. Ebix Exchange in Australia powers the majority of the electronic property & casualty insurance transactions. Ebix’s On-
Demand CRM solution is used by 100,000 plus users in the United States alone. With the aggregation of a large community of insurance
companies and brokers on its exchanges, Ebix is seen as a vehicle to insurance markets by these entities. Companies not using Ebix
exchanges risk losing access to the aggregated markets that Ebix could offer them access to.
Ebix has a global reach and insurance domain knowledge. Ebix powers businesses in more than 50 countries today across six continents.
Ebix has a global footprint with in excess of 30+ offices today world-wide.
Ebix provides a multi-national broker or carrier a common code base world-wide, unlike any other software player in the insurance
industry that addresses these markets. Ebix systems are multi-lingual, multi-currency and work in French, Portuguese, Spanish, Japanese,
Chinese and English.
With fully owned offshore facilities in India, Ebix has the ability to reduce the cost structure of acquired companies and increase their
efficiency. Ebix’s centers in India have Carnegie Mellon’s highest CMMI 5 rating and that establishes the quality of Ebix’s operations to any of
its prospective customers.
Experienced Executive Management Team with Domain Expertise and Industry Recognition. Ebix’s team includes subject matter and
domain experts with a deep understanding of the insurance industry spanning a thousands of years of experience amongst them. Its
infrastructure and experienced executive management team is highly capable of sustaining its leadership and developing Ebix into an even
larger organization.
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Summary Highlights
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On-Demand Insurance Solutions
The company’s technology vision is to focus on convergence of all insurance channels, processes and entities in a manner that data can
seamlessly flow once a data entry has been made. The company intends to do that by designing products and services that are
pioneering and at least a few years ahead of its competition. The company believes that profitability and revenue growth must go hand in
hand.
With no competitors who can match the completeness of its vision or its distinct advantages, Ebix is ideally positioned to seize an
enormous “green field” opportunity. Continually cited for the high quality of its offering, Ebix has built an outstanding reputation among a
large, impressive customer base. With a strong recurring, Software as a Service model, Ebix is positioned to be a leading player in the
Global insurance software industry.
Ebix Mission
Ebix’s goal is to be the largest insurance software services player in the world.
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INSURANCE MARKETPLACE CONVERGENCE
On-Demand Insurance Solutions
What would EBIX rather be?
DELTA or Hartsfield-Jackson Atlanta International Airport?
OR
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On-Demand Insurance Solutions
Competitive Advantages
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•Deep domain Insurance industry expertise
•De facto industry standards creator
•First-mover status, created barriers to entry
•Worldwide Blue-chip clients
•Infrastructure play
•Aggregation of tens of thousands of distribution entities
•Comprehensive set of insurance solutions from the front office to the back office
•Network Effect
•Strong focus on innovation and R&D, high quality, low cost, CMMI Level 5 Certified development units
in India.
On-Demand Insurance Solutions 8
Industry & Market Overview – EBIX’s footprint addresses the most strategic needs in the insurance industry
Property & Casualty (P&C)
Business Process Outsourcing
Risk Management
Life and Annuity
Software Development Services
• Custom Product Development
• Strategic Consulting
• Business Process Management
• Systems Integration
• IT Outsourcing
Health and Employee Benefits
• Managers, Claims Administrators, TPAs, Healthcare, Carriers and Safety Professionals • Worker’s Compensation Injury Reporting Service • Claims Management and Compliance • Incident and Loss Notice Reporting • Managed Care Tracking • Loss and Risk Analysis
• Enterprise Solutions for Carriers, Brokers, Agents, MGA’s, TPA’s • Back-office Administration Systems • Broker/Agency Management • CRM • Research, Quoting, Underwriting • Policy Production • Accounting • Claims Processing • Insurance Certificate Creation/Management
• CRM • Sales Automation • Enrollment • Eligibility • Online Quoting • Benefit Portals • Content Management • Claims Handling • Claims Accounting • Claims Adjudication • COBRA, HSA, FSA Administration • Interactive Educational Resources • Health Content and Health Information
Exchange
• Enterprise CRM Solutions • Agency Management • Research, Quote and Illustrate • eApp Exchange • eSignature • Policy Delivery • Post Issue Policy Servicing
• Insurance Certificate Creation & Issuance
• Certificate Tracking • Back-office & Compliance • Claims Validation • Claims Processing • Health - Enrollment Services • Health – Claims Adjudication
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On-Demand Insurance Solutions
Market Position - Ebix Exchange
•Seamless end-to-end On Demand Insurance Solutions to enable convergence of life, annuity, health, property &
casualty insurance entities conducting in excess of $100 billion in insurance premiums annually
•Utilities based revenue structure
•Largest insurance exchanges in the world
•First end-to-end health & benefits network in the US providing a complete range of functionality for all industry
constituents - Carriers, Agents, General Agents, Employers, Employees et al.
•Transacts 95% of P&C Insurance e-commerce business in Australia
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On-Demand Insurance Solutions
Reduces time from the first client contact
to policy issuance
Global application
Audit tracking
Compliance & regulation
Labor savings
Multiple data entry points are reduced
to one
Time savings
Accuracy
Ebix Exchange
An insurance exchange is an e-commerce B2B
marketplace which connects insurance carriers,
brokers and related third parties to a single
common network seamlessly from end to end.
Value proposition
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On-Demand Insurance Solutions
SaaS - Straight Through Processing
Every time data is exchanged - Ebix generates revenue
Broker
Financial Advisor
Dozens of
Carriers
EBIX EXCHANGE
Quotes Generated
TERMS AGREED
with 1 carrier
Compliance
billing/money settlement
1 1
3
2
4
Front-end
System
e-application
e-signatures
$ Transaction
Back-end Systems $ Transaction
$ Subscription $ Subscription
$ Transaction
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On-Demand Insurance Solutions
Channel Diversity
The Insurance Exchange Channel
Multiple exchanges across the world in the fields of life, annuity, health, property & casualty insurance conducting in excess of $100
billion in insurance premiums
EbixExchange Revenue Split in 2011
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31% 22% 19% 16% 9% 3%
Health Benefits P&C Customer Relationship Management Annuities Life Insurance Workers Compenstation & Risk Management
On-Demand Insurance Solutions
Can be integrated into Ebix Exchanges
Global clients, mostly in US &
Europe
Subscription revenue &
professional fees from
customized development
Highly configurable for the world’s top super brokers
Used by brokers in over
50 countries
Multi-currency, multi-language
Market Position - P&C Channel
SaaS based end-to-end back-end system sold
across the world to large insurance carriers &
brokers to automate their entire business
including policy processing, claims, sales
management, general ledger etc.
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On-Demand Insurance Solutions 14
Market Position - BPO (Business Process Optimization)
Single largest global provider. Over 1000 clients in 26 different industry verticals. More than 80 Fortune 500 companies
Value Proposition
Client Benefits
Pricing
• Deliver insurance certificates faster and more accurately than in - house systems which are mostly paper based.
• Create standard business process to ensure consistent, timely and accurate certificate generation and tracking
for management.
• Compliance
• Litigation mitigation
• Renewal tracking
• Subscription and Transaction based
• Accuracy
• Time savings
• Labor savings (regular and overtime)
On-Demand Insurance Solutions
Summary Highlights
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Operating Cash Flow
~ Operating Income
80% + Recurring Revenues
First mover advantage
in our markets
Sustainable 40 %
Operating Margins
Strong Balance Sheet
Strong free Cash Flow Generation
Directors, Executive officers
own 13.2% of the
company
Large untapped market
potential
On-Demand Insurance Solutions
Summary Highlights
2007 2008 2009 2010 2011
Revenues (in million $) 42.8
74.7
+ 75 %
97.7
+ 31 %
132.2
+ 35 %
169.0
+ 28 %
Net Income (in million $) 12.7
27.3
+115 %
38.8
+ 42 %
59.0
+ 52 %
71.4
+ 21 %
Diluted EPS (in $) 0.40
0.76
+ 90 %
1.03
+ 14 %
1.51
+ 47 %
1.75
+ 16 %
Operating Margins 30% 37% 40% 40% 41%
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On-Demand Insurance Solutions
Revenue Breakdown 2011
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77% 11% 9% 3%
Exchanges
Brokers
BPO
Carrier/Insurer
65% 18% 17%
Subscription
Transaction
Professional Services
71% 29%
Americas
International
On-Demand Insurance Solutions
The Last Dozen Years
• In 1999 Ebix had $19.0 million in Net Losses.
• In 2011 Ebix had $71.4 million of Net Income.
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($20)
($10)
$0
$10
$20
$30
$40
$50
$60
$70
$80
($19) ($11)
$0.10 $0.50 $1.70 $2.60 $4.30 $6.00
$12.70
$27.31
$38.80
$59.00
$71.37
1999 2000
2001 2002
2003 2004
2005 2006
2007 2008
2009 2010 2011
On-Demand Insurance Solutions
20062007
20082009
20102011
$29.25 $42.84
$74.75
$97.72
$132.20
$168.96
$6.00 $12.70
$27.30 $38.80
$59.00 $71.37
$0.21 $0.40
$0.76 $1.03
$1.51 $1.75
Sales (in millions) Net Income (in millions) Diluted EPS
*Diluted earnings per share reflects two 3-for-1 stock splits, namely the 3-for-1 stock split effective October 9, 2008 and the 3-for-1 stock split effective January 5, 2010
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Consistent Growth and Profitability
On-Demand Insurance Solutions
Operating Income and Operating Cash Flow
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20062007
20082009
20102011
$6,712 $12,801
$29,264
$39,256
$52,507
$68,748
$4,375
$15,039
$26,825
$33,877
$52,779
$71,286 Operating Income (in thousands) Operating cash flows (in thousands)
On-Demand Insurance Solutions
Recurring Income Streams with Consistent Growth in Margins
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Q3-10Q4-10
Q1-11Q2-11
Q3-11Q4-11
$16.7
$15.9
$15.2
$22.3
$16.5 $17.3
39% 39%
39%
44%
42%
38%
Net Income (in Millions) Operating Margins
On-Demand Insurance Solutions
Free Cash Flow
2008 2009 2010 2011
Operating Cash Flow
$26,825
$33,877
$52,779
$71,286
Capital spending 615 3,129 1,754 2,829
Free Cash Flow
$26,210 $30,748 $51.025 $68,457
Uses of cash
Acquisitions $72,541 $44,035 $18,151 14,797
Stock repurchases 24,426 505 10,650 63,659
Repayment of debt (44,459) (383) 26,144 (15,971)
(in thousands)
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On-Demand Insurance Solutions
Healthy Balance Sheet with Improving Metrics & Liquidity
Balance Sheet Metrics
2008 2009 2010 2011
Net Debt (in thousands) $31,639 $32,072 $5,878 $21,849
Current Ratio 0.47 0.62
1.56
1.28
Cash Balance (in thousands) $9,475 $19,227 $23,397 $25,201
Working Capital (in thousands) $(28,330) $(28,582) $21,697 $14,038
Debt/TTM EBITDA 1.53 0.96 0.52 0.62
Debt to equity ratio 0.75 0.31 0.15 0.15
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On-Demand Insurance Solutions
Global Footprint – 32 + offices across the Globe
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