earthlink overview 2014
DESCRIPTION
Who is EarthLink...?TRANSCRIPT
is a leading IT services, voice and data communications provider, empowering customers with services that include:
EarthLink’s nationwide network is designed to provide secure, cost-effective, high-quality communication services to businesses with many small locations.
EarthLink’s award-winning reputation for
is supported by an experienced team of professionals focused on best-in-class customer care.
• Cloud computing
• Virtualization
• Managed hosting
• Managed IT security
• Nationwide voice
• Nationwide data and MPLS
• Systems and equipment
• Managed support services
•One the largest private networks in the United States
• Private and secure IP routing, eliminating public IP security threats
•Class of Service prioritization over DSL, so services such as voice can be provided to small offices or retail locations at a lower cost
Business Communications
EarthLink Business Network
Multi-Service Access POPS
Fiber Infrastructure
Nationwide Data Backbone
DSL Coverage Alternatives
Voice Coverage
DSL and Voice Overlap
10G Backbone
Core Network Nodes
Portland
Seattle
Sacramento
Las Vegas
Phoenix
Salt Lake City Denver
Minneapolis
Kansas City St. Louis
Chicago
Indianapolis
PittsburghCleveland
Boston
Providence
BaltimoreWashingtonAshburn
Charlotte
Orlando
Tampa Bay
New Orleans
Houston
Fort Worth
Philadelphia
NewarkNew York
Detroit
Nashville
Atlanta
Dallas
San AntonioAustin
Roseville
San JoseSan Jose
San Francisco
Sunnyvale
San Diego
Los Angeles
Camden
EarthLink Business™
Changing the Landscape of
outstanding service and product innovation
EarthLink Representative: Phone: Email:
EarthLink Product PortfolioNATIONWIDE MPLS NETWORKS IT SERVICES SYSTEMS
Ideal for the distributed enterprise, our seamless MPLS network transcends individual technologies to help increase overall company productivity and improve business efficiencies. Customers use their secure networks to improve operational efficiency, help build customer loyalty, and adapt more quickly.
EarthLink Business offers a comprehensive portfolio of IT services that can be customized to meet the needs of small to large customers, all hosted within highly secure data centers. Our tiered network support and monitoring, remote technical management and support provide peace of mind and reduce day-to-day operational burden, so you can stay focused on growing your business.
EarthLink Business offers phone systems, data switches, routers and integrated access devices that drive efficiencies in today’s communications applications.
INTEGRATED VOICE, DATA AND INTERNET SOLUTIONS
VOICE SERVICES INTERNET ACCESS
EarthLink Business offers a broad range of dynamically allocated voice services,including:
EarthLink Complete™ Voice services offers advantages such as increased productivity, cost savings, geographic flexibility and disaster recovery. Available voice services include:
Internet access is available in increments ranging from 1.5 Mbps to 9.0 Mbps over a T-1 facility. Ethernet access to the Internet is also available in speeds ranging from 2.0 Mbps and 100 Mbps. EarthLink Business also offers POP email, hosted exchange, email and IP addresses and firewall services.
MOBILE MYLINK PORTAL
Our enterprise-class mobile voice and data solutions are available at an affordable rate, with reliable hosted email services, multimedia capabilities and leading-edge devices from top manufacturers. We bring the devices directly to you, with no waiting in a retail store.
The EarthLink Business customer portal, myLink, provides you with online access to your EarthLink account at any time. myLink includes features such as providing order status information, detecting and notifying you of network outages, as well as reporting and much more.
» SIP Trunking & PRI » Direct Inward Dial
(DID)
» Line Side Services
» 1.5 Mbps» 3.0 Mbps
» 4.5 Mbps» 6.0 Mbps
All integrated with Internet access and data to provide comprehensive, cost efficient solutions. Available bandwidth options include:
» Hosted Voice» Line Side Service» SIP Trunking
& PRI
» Mobile and Conferencing
EarthLink Representative: Phone: Email:
IP telephony & messaging solutions» Equipment enabled converged
voice and data networking
» Multimedia unified communications and presence management
» Centralized management of administrative functions
Contact Center solutions Equipment enabled converged voice and data networking
» Advanced equipment enables applications, allowing agents to efficiently interact with customers
» Single interface for blending inbound/outbound voice, email web chat and IM customer interactions
» Class of Service (CoS) option with Ethernet, DS3, T-1, or DSL for predictable application performance» Wireless, cable and IPsec availability» End-to-end prioritized network traffic» Built-in Quality of Service (QoS)» Multi-site, high-bandwidth WANs» Affordable Backup and Disaster Recovery Solutions Data Center Services
Virtualization Services
Application Services
Managed Support Services
» Colocation
» Cloud Hosting» Cloud Workspace» Dedicated Server» Disaster Recovery» Web Hosting
» Secure Email» Archiving/Encryption» Collaboration» Database
» Managed IT» TechCare