early case investigation and analysis · pdf fileearly case investigation and analysis ......
TRANSCRIPT
Ea
rly
Ca
se
In
ve
stig
atio
n
an
d A
na
lys
is
Pres
ent
ed b
y:
LeeA
nn Jo
nes
Jay
Patt
on
Mic
hele
L. S
tum
pe
1994
Tom Sager (G
C of Litigatio
n)
implem
ented a form
al m
anagem
ent
process for investigating and assessing
cases e
arly in
the litigation: Early Case
Assessmen
t (ECA).
His
to
ry o
f Ea
rly
Ca
se A
sses
smen
t
1992
DuPo
nt Legal M
odel establishe
d ‐
Desig
ned to im
pose an ob
ligation on
Du
Pont’s legal cou
nsel to
develop
clear
metho
ds and
procedu
res to save time and
mon
ey while m
aintaining
or improving the
quality
of the
legal services.
Valu
e o
f Ea
rly
Ca
se A
sses
smen
t
“ECA
metho
dology has been a cornerston
eof
DuPo
nt’s success in redu
cing
its d
ocket, its legal
defense bu
dget and
in re
aching
faster and
better
resolutio
n of lawsuits.”
“The
key
to su
ccessful litigation managem
ent is
increased bu
siness d
iscipline applied to legal
matters . . . ECA
is a lynchp
in to
that business
discipline.”
‐Tom
Sager, Sen
ior V
ice Presiden
t and
Gen
eral Cou
nsel
DuPo
nt Legal M
odel web
site at dup
ontle
galm
odel.com
Highe
r Co
mpa
ny
Satisfaction
Faster Cycle
Times
DuP
ont w
ante
d to
qua
ntify
the
valu
e of
EC
A a
nd p
rocu
red
an in
depe
nden
t ev
alua
tion
utili
zing
the
Six
Sigm
a qu
ality
initi
ativ
e.-T
his s
tudy
was
ver
ified
by
Del
oitt
e.
28%
Average
Redu
ction
in Legal
Costs
Lower
Plaintiff
Payouts
Wh
at
is
Early
Ca
se A
sses
smen
t a
nd
H
ow
is
it Im
plem
ent
ed?
‐Joh
n DeG
roote
Settlement P
erspectives blog and
DuPo
ntlegalm
odel.com
“The
app
lication of business d
iscipline to
create
a proactive case m
anagem
ent
approach designe
d to assem
ble, with
in
60‐120
days, eno
ugh of th
e facts, law, and
othe
r information relevant to
a disp
ute to
evalua
tethe matter, de
velopa
compreh
ensiv
e litigation strategy, and
form
ulatea settlement p
lan if
approp
riate.”
•Early
Case
Evaluatio
nandCase
Managem
entR
eports‐G
reat
impe
tustogetstarted
•E‐DiscoveryProviders
•LexisN
exis
•Case
Assessmen
tand
AnalysisRe
source
Center
•TotalLitigator
•Search
VerdictsandSettlemen
t•
Review
Jury
Instructions
•Scou
tOpp
osingCo
unsel
•InvestigateLitig
ationHistory
•Size
UpExpe
rtWitn
esses
•Ca
seMap
(Caseanalysisandfactmanagem
entsoftw
are)
•Ce
ntralrep
osito
ryforc
onne
ctingcriticalcaseinform
ationlikekeyfacts,
witn
esses,
issue
s,legalresearch,case
chrono
logies,de
positions,
summaries,etc.
Early
Ca
se A
sses
smen
t a
nd
m
an
ag
emen
t T
oo
ls
Init
ial
Fac
t In
ves
tig
at
ion
: Summary, Plaintiff’s Position
, Tim
eline, W
itness L
ist, Key Docum
ent ‐
Eviden
ce
Review
, Site
Visit/Interviews
Ass
ess
Ca
se V
alu
e:
Consider App
ortio
nmen
t, Opp
onent a
nd Ven
ue
Dev
elo
p O
ver
vie
w:
Organize
and
Link Facts, W
itnesses a
nd Docum
ents to
Research and Issues, Review
Relatio
nships to
Iden
tify Ho
les
Ass
ess
Set
tle
men
t V
alu
e:Evaluate Tim
e and Expe
nse, Likelihoo
d of Early Success, Estim
ate Co
sts, W
eigh
The
se
Factors w
ith Likelihoo
d of Ultimate Success
Iden
tif
y R
isks:
Iden
tify and Summarize
Procedu
ral/ Legal Issue
s, Organize
Stren
gths and
Weaknesses
Dev
elo
p St
rat
egy:
Bring it All Togethe
r into an
Overall Case Strategy for D
iscovery, Settle
ment a
nd Tria
l
Early
Ca
se A
sses
smen
t C
hec
kli
st
Impl
emen
tatio
n o
f t
he
ECA
•ManagetheProcess
•Iden
tifytheTeam
:Insure
that
lowestcost,mostcapablepe
rson
ishand
lingthetask
(paralegalsvs.associatesvs.leadattorney)
•FocustheTeam
:Prim
arygoal
isto
cond
uctan
OBJEC
TIVE
evaluatio
n,no
tto
plan
oursid
eof
thecase
(thatwillcomelaterbasedup
onthe
objectiveeviden
ce)
•Assig
nTasks:Each
team
mem
bersho
uldhave
aclearu
nderstanding
ofhis/he
rroleandde
adlines
toavoiddu
plicationof
effort
•MakeTimeTo
ThinkThroughtheToughIssues
•Prep
areLike
There’sa
FocusG
roup
:Forcesu
stoorganize
factsa
ndlaw
into
logicalargumen
ts,evaluate
eviden
cefrom
both
sides,address
weaknesses
Better Business R
esults
Less com
pany
time spen
tMore accurate bud
get
May discover issue
s tha
t will help
the compa
ny avoid fu
ture litig
ation
Better Settle
men
ts
Know
whe
n to seek settlemen
t discussion
s and
wha
t to focus o
nMore confiden
ce
Better prepa
red for m
ediatio
n
More Disciplined
Case Man
agem
ent
Iden
tify areas n
ot worth pursuing
Determine early
if expert is n
eede
dEn
hances credibility with
witn
esses
and op
posing
cou
nsel
Better and
Low
er Cost D
iscovery
Know
wha
t to ask for a
ndwha
t to avoid
Tailo
r discovery to
reveal
weakn
esses
More efficient interviews
Stipulations
Ben
efit
sT
horo
ugh
Earl
y C
ase
Ass
essm
ent
“If you
and
the othe
r side
value the case differently, at
least o
ne of you
is wrong.
Your jo
bis to m
ake sure it
isn’t you.”
‐Foy
Devine
Taylor English Du
ma LLP
Better Case
Man
agem
ent
Better
Settlemen
ts
Better
Overall
Results
Whe
ther
the
Bene
fits a
re O
bvio
us o
r Su
btle
, Ea
rly
Cas
e A
sses
smen
ts H
ave
Been
Prov
en to
Dri
ve:
than
k yo
u
LEEA
NN
JON
ES
678.33
6.71
67ljone
s@tayloren
glish
.com
Education
J.D., University
of G
eorgia, m
agna
cum laud
e, Order of B
arristers, 198
6
A.B., U
niversity
of G
eorgia, m
agna
cum laud
e, Phi Beta Kapp
a, 198
3
Civil M
ediatio
n Training
and
Skills
Practicum
–He
nning Med
iatio
n, 201
2
LeeA
nnJone
sisamem
berof
Taylor
English
’sLitig
ationandDisputeRe
solutio
nGroup
.She
isatrial
lawyerwith
morethan
25years'expe
riencehand
lingawidevarie
tyof
complex
litigationmatters
infede
raland
state
courts
and
arbitration
proceedings.
Ms.
Jone
shassuccessfully
represen
ted
companies
involved
incommercial,p
ersonalinjury,prod
uctliability,andph
armaceu
ticalandmed
ical
device
litigationandconsum
erclassactio
ns.H
erpracticeisnatio
nalinscop
e.Shehashand
ledcases
inmorethan
20diffe
rent
states,w
ithsubstantialexperiencethrougho
utGeo
rgiaandtheSouthe
ast.
Ms.Jone
s’casesfreq
uentlyinvolvecomplex
technical,scientific,andmed
icalissue
s.Sheparticularly
enjoys
learning
abou
tallaspe
ctsof
herclients’
busin
essesand
prod
ucts
tohe
lpthem
resolve
litigationchallenges
andachievetheirbu
sinessob
jectives.S
hehasworkedextensivelywith
expe
rtwitn
essesin
awide
range
offie
ldsand
excels
atmasterin
gthe
technicalissue
sin
orde
rto
commun
icatethem
simplyandeffectivelyto
ajudgeor
jury.S
heworks
with
in‐hou
seandou
tside
expe
rtsto
usetheUnitedStates
Suprem
eCo
urt's
decisio
ninDa
ubertv
.MerrellDo
wPh
armaceuticals
andothe
rlegalchallenges
toexclud
eop
posin
gexpe
rtsandachievesuccessful
outcom
esforhe
rclients.
Ms.
Jone
shasde
velope
d,im
plem
entedandlednatio
nala
ndregion
allitigationprogramsto
assist
clientsin
efficientlymanagingandcoordinatin
gdiscoveryandlitigation.
Herexpe
riencein
thisarea
includ
esservingas
region
alandnatio
nallitigatio
ncoun
selfor
amajor
pest
controlservice
provider,
serving
asnatio
nalcoordinatin
gcoun
selforprod
uctliability
claimsinvolving
aFortun
e50
0manufacturin
gclient,and
leadinganatio
naldisc
overycoordinatio
nteam
fora
major
natio
nalretailer.
Ms.
Jone
shasrepresen
tedcompanies
asbo
thplaintiffsandde
fend
ants
inavarie
tyof
complex
commercial,fin
ancial
institu
tion,
and
busin
esslitigation
matters,includ
ingclaimsforbreach
ofcontract,lend
erliability,
busin
esstorts,
fraud,
RICO
,wrongfulforeclosure,
and
othe
rbu
siness
disputes.She
also
isamed
iatorregistered
with
theGeo
rgiaOffice
ofDisputeRe
solutio
n.
JAY
PAT
TON
678.33
6.72
05jpatton@
tayloren
glish
.com
Education
J.D., University
of G
eorgia Schoo
l of
Law, cum
laud
e, 199
6
B.A., State University
of N
ew York at
Osw
ego, cum
laud
e, 199
3
JayPatton
isalitigator,h
andlingcomplex
casesforb
usinessesandinsurancecarriers.H
eisalso
Chair
oftheProd
uctLiabilityLawSectionof
theStateBa
rofG
eorgia.
Mr.
Patton
hassig
nificantexpe
riencerepresen
tingclientsin
busin
essto
busin
essdisputes,and
defend
ingclientsin
gene
ralliabilityandprod
uctliabilitylitigationacross
multip
lejurisdictions.H
isexpe
rienceextend
sacross
anu
mbe
rof
indu
strie
sinclud
ingmanufacturin
g,techno
logy,h
ealth
care,
andinsurance.
Mr.Patton
isproactiveinhisw
orkandachieves
exceptionalresults.A
fewexam
ples
includ
e:
•Managingnatio
nala
ndregion
alde
fenseprogramsacross
multip
lejurisdictions
forlargenatio
nal
companies
facedwith
repe
titiveconsum
erlitigation;
•De
featingplaintiff’srequ
estforan
injunctio
nandsecurin
gsummaryjudgmen
tin
abu
sinesstort
actio
nfiled
againsta
rene
wableen
ergy
start‐up
seekinginexcessof
$20millionindamages;
•Securin
gdism
issal
ofarestrictiv
ecovenant
declaratoryjudgmen
tactio
nbrou
ghtby
anexecutive
againsthisform
erem
ployer
seekingto
declarehisne
gotia
tedno
n‐compe
teandno
n‐solicita
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agreem
entsun
enforceable;and
•Winning
dism
issal
ofaprivacyactio
nbrou
ghtagainstanatio
nalb
ankby
aform
ercustom
er,a
ndsuccessfullyde
fend
ingthat
dism
issalon
appe
al.
Priorto
joiningTaylor
English
,Mr.Patton
served
asSenior
Coun
sela
tGeo
rgia‐PacificLLC.
Priorto
that,Mr.
Patton
practiced
asapartne
rwith
thelaw
firmsof
BryanCa
veLLP(fo
rmerly
Powell
Goldstein)and
LewisBrisb
oisB
isgaard
&Sm
ith.
MIC
HEL
E ST
UM
PE
678.33
6.71
60mstum
pe@tayloren
glish
.com
Education
J.D., University
of Sou
th Carolina
Scho
ol of Law
, 199
3
B.F.A., U
niversity
of Florid
a, 199
0
Miche
leStum
peisaseason
edlitigator
who
sepracticeconcen
trates
onprem
isesliability,
busin
ess
litigation,
hospita
lityanddram
shop
litigation,
aswellasalcoho
llicen
singandconsultin
g.Whe
nshe's
notincourt,Ms.Stum
peassistsho
spita
lityandretailclientsb
yprovidingcoun
selonprem
isesliability
andalcoho
lcom
pliancemeasuresinclud
ingtraining
andpo
licyim
plem
entatio
n.In
additio
nto
being
askedas
afreq
uent
speakeron
litigationpractices,she
provides
consultin
gservices
forvario
ustrade
associations
includ
ingtheGeo
rgia
Restaurant
Association,
Geo
rgia
Food
Indu
stry
Association,
and
Geo
rgiaAssociationof
Conven
ienceStores.The
Respon
sibleAlcoho
lSales
&ServiceWorksho
ps(RAS
SWORK
SHOPS)Ms.
Stum
pede
velope
dwereso
wellreceived
that
manyGeo
rgia
jurisdictions
now
requ
ireattend
ance
asapre‐requ
isite
toob
tainingan
alcoho
llicen
se.Inadditio
nto
herho
spita
lity
practice,
Ms.
Stum
perepresen
tsbo
thindividu
alsandcorporations
ingene
rallitigationmatters.
Althou
ghStum
peprim
arily
represen
tscorporateclients,
shewon
thetw
ohighestverdicts
ever
awarde
dagainstthe
Metropo
litan
AtlantaTransportatio
nAu
thority
inne
gligen
tsecurity
cases.
Whe
nno
tpracticinglaw,Stum
peen
joys
scub
adiving,garden
ing,
golfandvolunteerwork.
She
freq
uently
travelsto
Africato
workwith
unde
rpriv
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children
and
endangered
wildlifeand
foun
dedCh
ildrenof
Conservatio
nwhich
provides
scho
larships
toscho
olchildrenin
Africa.
Stum
pealso
serves
invario
uscapacitie
swith
severalother
non‐profitorganizatio
ns.
Litigation: Effective use of early case assessment Checklist steps to developing your own personal ECA process
By Michele L. Stumpe, Jay Patton
February 6, 2014
Legal spend on litigation, through both indemnity and defense dollars, is constantly scrutinized by management. When approaching in-house legal on the topic, they often ask, “How do we manage these numbers better?” or “How do we get these numbers down without sacrificing results?” Development and consistent implementation of an early case assessment protocol is a solution that can be part of the answer to both questions.
What is early case assessment (ECA)? As a best practice, ECA applies business discipline to create a proactive case management approach designed to comprehensively investigate a dispute within the first 60 to 120 days in an effort to enable counsel to evaluate the matter, assess actual risk, and develop a comprehensive litigation strategy and settlement plan (if appropriate). Straight forward in concept, the development and implementation of an ECA protocol can be a challenge, particularly when dealing with multiple outside counsel. When done with regularity and consistency, however, many companies have seen proven results in the form of faster and better resolutions along with reductions in docket and legal defense costs.
Development of an ECA protocol is a collaborative process with input being sought from in-house colleagues, trusted outside counsel familiar with the dispute or type of dispute at issue, and others as needed. Although many aspects of the ECA are typically handled by outside counsel, it is important for in-house counsel to be involved in implementing and understanding the protocol, as it will enable in-house counsel to identify aspects that can be handled internally and to better manage and evaluate its outside counsel with respect to tasks assigned to them. A checklist of the anticipated steps to be taken in the ECA process can serve as a useful guide. The steps on that checklist should include:
1. Initial fact investigation: Upon first notice of a dispute, it is important to ascertain the who, what, when, why and how of the case, and to determine where there are gaps in information. Understanding the opposing party’s position as stated in any legal pleadings and demand letters, identifying key witnesses and evidence, conducting witness interviews, analyzing key evidence, determining whether there are any potential spoliation issues, and developing a dispute time line should be the target deliverables at this
stage. Thoroughness and objectivity are critical because the facts identified here inform all other decisions moving forward.
2. Identify and organize issues: Consideration to both factual and procedural issues and their potential legal ramifications should be given at this point. Factual issues go to the core of the dispute. Evaluating the legal arguments (even to the point of looking at what substantive jury charges would be given on either side) puts one in a better position to evaluate the strengths and weaknesses of the available facts. This also helps to guide future planning of the case with respect to development of supporting evidence. One helpful exercise is to identify a top 5 list: the top 5 best and worst documents and witnesses for each side. This exercise will help focus the strategy of the case at later stages in the ECA process. Procedural issues (i.e. exhaustion of remedies, pre-suit notice, and jurisdiction) are also important to evaluate during this early phase of ECA, because many are time sensitive and have significant potential to affect overall strategy. Once identified, these issues should be prioritized for purposes of further research.
3. Prepare an overview: Preparing an overview of the facts and issues serves as base camp for assessing value and developing the ultimate strategy for moving forward. In terms of content, the overview is an organized correlation of the facts and evidence to the issues identified. This overview helps to identify gaps that either require further investigation and research, or the remaining gaps that simply need to be considered when assessing value and developing strategy.
4. Assess dispute value: Being able to intelligently assess the true value of a case as a whole is a key goal of the preceding steps. In this phase, consideration must be given not only to the strength of the legal and procedural arguments, but also to the actual damages sustained, the applicable laws on and availability of apportionment, the availability of exemplary damages, the capabilities of the opponent, and the venue.
5. Assess settlement value: This step often gets overlooked and lumped in with the assessment of dispute value. However, it is helpful to the development of the overall settlement strategy to separate these two and understand why settlement value is often very different than dispute value. In assessing settlement value, it is important to consider factors that have nothing to do with the value of the case itself. These factors will include, among other things, the time, expense and likelihood of success at various stages of the dispute (be it through procedural or factual application), the likelihood of ultimate success, and the impact a negative verdict might have on the company.
6. Develop strategy: With the facts, the law, and values in hand, both in-house and outside counsel will be in a position to make an informed decision regarding next steps. Having prioritized the factual and procedural issues, one can develop a comprehensive discovery plan that focuses on the core issues and eliminates waste associated with chasing tangential issues. At the same time, having assessed the overall dispute and settlement value of the case, one can also develop a settlement and trial plan that allows the company to make informed decisions regarding when to seek resolution and at what price point.
Consistent implementation and application of one’s ECA protocol is just as important as development of the protocol itself. When doing so, in-house counsel should consider the type and frequency of disputes for which the protocol is being developed, the capacity of the company’s current in-house team to manage
portions of the protocol, and the capabilities of the company’s outside counsel assigned to implement the protocol. Accessibility to information, and the quality of that information should also be considered.
Whether portions of the protocol are being handled in-house or by outside counsel, the goal should be to establish all tasks needed to complete the assessment, and to clearly define team members’ roles while utilizing the lowest cost person who is most capable of handling certain tasks. Additionally, ensuring that all team members know the purpose of the protocol and have the capacity for completing the tasks assigned are critical to making the protocol performed as designed.
Fundamental to the success of an early case assessment is focused thoroughness (avoiding time spent chasing red herrings) and a commitment to the process. At the core of the process is a focus on objectivity. The entire team should be reminded that the goal is not to “plan” or “win” the case, that part comes later. Evaluating the facts and evidence objectively throughout the ECA process is what lays the groundwork for successful implementation of the litigation strategy. If developed and implemented properly, an ECA protocol can be an effective way to manage and, ultimately, reduce litigation driven legal spend.
Link to Article:
http://www.insidecounsel.com/2014/02/06/litigation‐effective‐use‐of‐early‐case‐assessment
Litigation: 5 strategies and tactics to manage risk and reduce exposure A few pro-active measures for in-house counsel to consider
By Amy Burton Loggins, Jay Patton
January 23, 2014
Whether as a business advisor or a litigation manager, the value of in-house counsel is to guide their company clients through a multitude of legal obstacle courses, with the primary purpose of managing the legal risk while enabling the client to achieve its business goals. Part and parcel of that value is counsel’s ability to be proactive and prepared for risk as it arises. In the context of litigation, where risk can be realized in a very public manner through court orders and negative press, investing time to prepare themselves and the company to proactively (not reactively) manage the litigation process before litigation ensues is of the utmost importance. To do this effectively, in-house counsel should consider the following:
1. Data mapping. Every in-house counsel should know what information (data) the company and its employees have and where it is located. Emails and documents are the most common forms of data used by a company. Consideration, however, should also be given to data contained in instant messages, text messages, employee smartphones, employee hard drives, human resource documents, audit records and the various clouds used for storage or sharing by the company. Overwhelming? It can be to start, but in the end this intricate process and the knowledge gained through work with the company’s technology department and business units will serve in-house counsel well if and when the threat of litigation arises. Performed properly, there should be no more scrambling to determine the who, the where, the when and the how in the event litigation arises. That information will be readily available.
2. Records retention and management. Development and implementation of a records retention and management program should be the logical next step. With data identified, a records retention program serves as the starting point for determining what data is necessary (and what data is redundant/obsolete) for the ongoing operations of the company, both in terms of business and legal operations. Additionally, the program should define who within the company is responsible for the specific subsets of data identified during the mapping process. Along with the data map, the existence of a well-thought-out records retention policy that is adhered to by the company will make life much less complicated for in-house counsel and their internal clients when the time comes to secure the information needed to manage the company’s litigation risks.
3. Early assessment. When a dispute arises, the last thing a company (and counsel) should do is back-burner the dispute until it demands attention. Acting proactively to investigate and assess the company’s position through witness interviews and review of the relevant documents allows in-
house counsel and their internal clients to assess and make informed decisions to better manage risk associated with the dispute. Additionally, and equally as important, early assessment (when properly performed) gives the company a head start in the dispute through identification of the witnesses, data, and documents that may be needed for the defense or prosecution of that suit. With the data map, counsel will easily navigate through the scores of information needed for an investigation.
4. Litigation hold processes. As a general rule, where litigation is reasonably anticipated, there is an obligation by the parties to that litigation to preserve information that is potentially relevant to that litigation. Development and implementation of a legal hold process will help the company meet that obligation by making sure that the company personnel with information that is potentially needed, or at issue, are on notice of the dispute and taking steps to preserve (and not destroy) that information, be it emails, documents, text messages, or otherwise. To ensure compliance, it is incumbent on in-house counsel to grab the reins on implementation and follow up with the personnel subject to the hold to make sure the hold is complied with and no spoliation occurs. Leaving the reins in the hands of several individuals across the business can be quite dangerous.
5. Protecting the attorney-client privilege. Importantly, the company and its employees need to be aware of what is protected by the attorney-client privilege. Not all discussions with in-house counsel are protected; however, those relating to legal claims against the company should absolutely be protected. In discussions with internal clients, in-house counsel should make clear that in light of the claim against the company, they need to be sure not to disclose any information that would result in the waiver of the privilege. As an added precaution, in-house counsel can go through an “Upjohn process” and then clearly label each appropriate communication with “ATTORNEY-CLIENT PRIVILEGED.”
In-house counsel are appointed to act as the trusted legal advisor for and to their company. A large part of that role is to ensure the company’s defenses are properly equipped for an attack during a dispute. By enacting a few pro-active measures, counsel can assure their internal clients that the company is ready to stand fast, manage the risks, and reduce exposure.
Link to Article:
http://www.insidecounsel.com/2014/01/23/litigation-5-strategies-and-tactics-to-manage-risk
Managing repetitive litigation: 5 tips to improve outcomes and reduce costs The decentralized nature of repetitive litigation presents inherent challenges and risks that can be costly
By LeeAnn Jones, Jay Patton
February 27, 2014
Companies in a variety of sectors may face repetitive litigation, which involves a number of cases, in multiple jurisdictions, arising out of a common factual core or common liability theories. These cases often feature common corporate documents, issues, and witnesses. Matters that are the subject of repetitive litigation may include product defect cases, general or premises liability matters, claims alleging negligent provision of services, claims for consumer fraud or violation of consumer protection statutes, or claims asserting other common law or statutory-based challenges to a company’s business practices. This type of litigation differs from mass tort actions involving a single product or catastrophic occurrence in that the nature of the alleged product defect, manner of injury, or other factual circumstances giving rise to repetitive claims typically are case-specific and the cases are not aggregated.
While the damages in each individual case may be less than the potential damages associated with mass tort claims, the decentralized nature of repetitive litigation presents inherent challenges and risks that can be costly. Plaintiff’s counsel will frequently bolster unfounded claims and increase the value of low-damage claims by exploiting inconsistencies in a company’s discovery responses, positions, or testimony in other similar cases, and may publicize decisions adverse to the company. The proliferation of communication technology, the use of social media, and the increased communication and collaboration within the 21st century plaintiff’s bar have magnified these risks.
The following tips may assist in-house counsel in more effectively managing their company’s repetitive litigation portfolio to reduce overall liability exposure, control costs, and free up time to focus on their internal client’s business goals and priorities.
1. Be alert and investigate patterns
In-house counsel should be attentive to potential repetitive litigation threats and be proactive in identifying and responding to the risk. Indicators that individual cases may be part of a larger pattern
include: formulaic complaints; recurring plaintiffs’ counsel or opposing experts; an increase in warranty claims, customer complaints or lawsuits attacking the safety or integrity of a particular product or business practice; case reports and articles in medical or technical literature and/or media reports raising concerns about a product, business practice, or industry; lawsuits or publicity of adverse events involving a direct competitor. Once a suspected pattern has been identified, in-house counsel should promptly investigate and take steps to reduce (or eliminate) the repetitive litigation threat through remedial measures that may involve minimal cost but, in the long-term, save the company significant defense and indemnity dollars.
2. Develop a global defense strategy
A clear and consistent defense strategy is the foundation of successful management of repetitive litigation. Without a global approach, local counsel in different jurisdictions may pursue defenses, adopt positions, and prepare company witnesses to testify in support of theories designed to prevail in an individual case but may be inconsistent with, or contrary to, the company’s broader interests. To ensure consistency across multiple jurisdictions, it is important early in the process to identify and marshal the facts, documents and corporate witnesses knowledgeable about common issues. This information can be used to develop the strongest available defenses and an affirmative narrative supporting the company’s position. Implementing a streamlined procedure for handling discovery also is an integral part of the defense strategy to ensure consistency, avoid duplication and reduce the costs associated with continually “reinventing the wheel.”
3. Consider retaining outside coordinating counsel
The day-to-day, hands on case management, review of pleadings and discovery responses, and routine communications with local counsel necessary to achieve consistency can divert in-house counsel’s attention from other pressing business issues. Depending on the size and resources available to the company’s legal department and the volume and nature of the cases, it may be advantageous to retain outside counsel to help coordinate the company’s defense. Outside coordinating counsel can lead fact investigations, collect and consolidate relevant documents, manage discovery, prepare company witnesses, identify and manage experts, coordinate with local counsel, and serve as trial counsel in key cases. Outside coordinating counsel can also develop a deep knowledge of the company and its business that will allow them to assist in-house counsel in conducting risk assessments and make recommendations regarding settlement and trial strategies that are aligned with the company’s business goals and objectives. By actively participating in key trials, outside coordinating counsel can effectively present the company’s well-developed defenses and maintain the consistency necessary to avoid creating pitfalls for future cases.
4. Implement a clear and efficient communication process
The most carefully crafted defense strategy will not be successful unless it is clearly and effectively conveyed to all team members. Clear communication is also essential to avoid duplication of effort and keep in-house counsel timely informed of critical developments. An effective communication process should include regular reporting procedures and formats tailored to in-house counsel’s needs and internal business reporting requirements. Outside coordinating counsel can serve as an
information conduit, collecting critical case information and presenting it in an easily accessible format. Additionally, technology should be leveraged to achieve efficiency through use of document management systems, secure extranets or other web-based applications for up-to-date reporting and fingertip access to case materials, a master calendar of case deadlines, and development of brief banks, deposition repositories, expert materials, and other general information that can be utilized across all cases.
5. Choose your battles strategically
In repetitive litigation, as in mass tort litigation, trial outcomes or settlements can have a ripple effect. Counsel should engage in rigorous case assessment and risk analysis, including early case assessments, to identify cases that should be tried or positioned for settlement and to allocate resources accordingly. Decisions about which, when and where to try cases should be made as part of the global defense strategy taking into account the company’s business objectives. Careful and strategic selection of cases for trial or settlement can position the company to increase the likelihood of a successful outcome with maximum impact across the board.
Link to Article:
http://www.insidecounsel.com/2014/02/27/managing-repetitive-litigation-5-tips-to-improve-o
FIRM OVERVIEW
The Value of Working Side by SideWe believe in the value of face-to-face interactions — as well as the power of technology to connect with clients and each other. That’s how our attorneys share insights and gain new perspectives. It’s a collaborative approach that delivers creative, highly effective solutions for our clients, as well as an engaging work environment. No wonder Taylor English was ranked as one of The Atlanta Journal-Constitution’s Top 100 Workplaces for 2014.
“Taylor English’s basic touchstones are what first attracted us to the firm. Their foundation is setup to manage costs aggressively in an efficient way, which translates to lower cost but superb experience and quality.” –Jon Waller, General Counsel
Waffle House, Inc.
Built for businessTo achieve and retain a competitive advantage,
businesses must be smart, responsive, lean and focused
on results; they should expect nothing less from their
legal services.
Taylor English is a new breed of law firm, made for
the real concerns of today’s business organizations.
Unlike traditional law firms, Taylor English is run like
a successful business. We built it from the ground up
to deliver better value. We seek every opportunity to
enhance our client’s return on investment and their
satisfaction with the services we deliver. And while we
insist on hard work from our team members, we never
forget that our clients are paying for results.
Facts at a Glance• Founded in 2005
• 130+ attorneys
• 19 practice groups
• 3 practice groups and 5 attorneys ranked by Chambers USA
• 25 Georgia Trend Legal Elite
• 14 Georgia Super Lawyers
• 12 Best Lawyers® in America
• 11 Georgia Rising Stars
Building a new law firmWhen we founded Taylor English, we intentionally set out to create an entirely new type of law firm — one that would deliver the great talent, technical abilities and scope of traditional firms — but with lower costs and the ability to structure and align fees with corporate budgets. It’s the innovative kind of law firm that businesses need — focused on three core elements:
A New Business Model The Taylor English business model is built around the delivery of value — that is, what matters to our clients: return on investment, results and satisfaction.
Efficiency and CollaborationA drive toward efficiency and collaboration runs deep in our firm, as does our commitment to aggressively direct our resources toward client work rather than corporate overhead. So, we maintain low staff-to-attorney ratios and reduced real estate costs.
Outstanding TalentTaylor English recruits experienced attorneys who earned their credentials working with thriving enterprises and law firms that supported them. With in-house and general counsel experience as well as work in the start-up and management of a variety of organizations, our attorneys bring broad and deep levels of expertise to every engagement. Equally important, they are committed to our non-traditional approach, which enables them to deliver quality legal services, excellent results and uncommon value.
Practice Groups
• Aviation
• Construction
• Corporate and Business
• Creditors’ Rights and Bankruptcy
• Employee Benefits and ExecutiveCompensation
• Employment, Labor and Immigration
• Environmental and Renewable Energy
• Family-Owned and Closely HeldBusinesses
• Financial Institutions
• Hospitality
• Insurance Coverage
• Intellectual Property
• Lending and Corporate Finance
• Litigation and Dispute Resolution
• Public Interest and Advocacy
• Real Estate
• Taxation
• Technology, e-Commerce andEntertainment
• Data Security and Privacy
Recent AccoladesChambers USAThe firm’s Environmental, Labor and Employment, and Real Estate groups earned top rankings in the 2014 edition of Chambers USA: America’s Leading Lawyers for Business, a highly regarded legal directory featuring client-led intelligence. Five Taylor English attorneys were ranked as leading practitioners in their area of law.
NLJ HotlistTaylor English was selected by The National Law Journal as one of 20 law firms named to its 2013 Midsize Hot
List. The list recognizes 20 U.S. law firms in the 50 to 150-lawyer range with unparalleled accomplishments and
exceptional client services. According to The National Law Journal, the 20 firms that comprise its 2013 Midsize Hot
List are “led by forward-thinking attorneys who are guiding their organization in new practice directions, amassing
more business in mainstay practices and spreading into new regions.”
Client Advisor AwardsTaylor English was recognized as a winner for the 2012 Client Advisor Awards (Midsize Firm). The Client Advisor
Awards is the country’s only award program honoring the economic impact of Professional Services Firms, advisor
professionalism and ‘clients of choice’.
U.S. News – Best Lawyers’® “Best Law Firms” listTaylor English was recognized in the 2014 edition of U.S. News – Best Lawyers’® “Best Law Firms” list. The firm
was recognized in 13 practice areas for the Atlanta metropolitan area and was named a Tier 3 National “Best Law
Firm” in Securitization and Structured Finance Law.
Atlanta Business Chronicle PacesettersTaylor English was recognized as one of Atlanta’s 100 fastest-growing private companies, earning a 2013
Pacesetter Award by the Atlanta Business Chronicle. The firm ranked 62 out of 100 companies and was the only
law firm named to the list. According to the Business Chronicle, qualifying companies had to be privately owned,
based in the 20-county metro Atlanta area and not a subsidiary of another company.
AJC Top WorkplacesThe firm ranked 14 out of 35 in the Top Midsize Companies category in The Atlanta Journal-Constitution’s Top 100 Workplaces for 2014. The Top Workplaces are determined based solely on employee feedback. The employee survey is conducted by WorkplaceDynamics, LLP, a leading research firm specializing in organizations health and employee engagement.
Atlanta Business Chronicle Best Places to WorkThe firm was recognized for the second time as one of the Atlanta Business Chronicle’s “Best Places to Work” in 2013. The firm ranked 16th in the medium employer category.
Taylor English Duma LLP • 1600 Parkwood Circle Ste. 400 • Atlanta, GA 30339 • p 770.434.6868 • f 770.434.7376 • www.taylorenglish.com
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Built for Results. From the largest and most sophisticated cases to simple two-party lawsuits, Taylor English attorneys have successfully represented clients in bringing and defending claims spanning the entire spectrum of business litigation. With more than 50 attorneys in our Litigation practice, we offer a creative, efficient and cost-effective approach when resolving our clients’ business disputes.
We regularly represent both defendants and plaintiffs in state, federal and appellate courts across the country, and have litigated virtually all types of disputes, including:
Antitrust Bankruptcy and Creditors' Rights Catastrophic Injury Commerce and Business Construction Employment Financial Institutions Insurance coverage Intellectual Property Product Liability Professional Liability Securities and Investments Shareholder Issues
At Taylor English, we have built a team of high-quality, experienced litigators whose strategic and client-focused successes and skills are unparalleled. Our attorneys have litigated matters for everyone from Fortune 100 companies to start-ups and individuals, and we have developed litigation strategies consistent with each client's objectives.
Litigation and Dispute Resolution
RESULTS
Prior results and reputation matter when walking into a court room or negotiation, and our team includes some of the most highly regarded litigation and dispute resolution lawyers in the United States. Our seasoned litigators have the trial-tested experience to develop case strategies, manage potential risk and implement the most effective solutions for your business.
DEPTH
Most of our litigators came to Taylor English from large firms, where they received excellent training in all facets of litigation. Our senior litigators do not merely oversee the work of less experienced associates with little direct involvement; they remain fully engaged in handling cases. By keeping overhead and billing rates low, our partners can and do perform tasks that big-firm partners or even senior associates typically do not. Our seasoned litigators know the client’s case, inside and out, resulting in fewer hours billed to the client.
The firm’s litigation group handles matters throughout the United States.
States in which Taylor English attorneys have litigated (royal blue):
States in which Taylor English attorneys have managed litigation or acted as coordinating counsel (light blue):
ASSURANCE
We recognize that often the best resolution for the client is to avoid litigation or quickly resolve it at the outset. Working with our corporate attorneys, many of whom served as general counsel at major corporations, our litigators make a concerted effort to negotiate and craft workable, beneficial settlements for our clients before the disputes escalate into costly litigation. In short, we bring a “business” mentality to understanding how a court case or arbitration fits into your overall business goals and objectives.
However, there are times when disputes cannot be resolved amicably, and when cases have to go all the way through to trial and appeal. Unlike many big-firm litigators, our attorneys have a wealth of trial and arbitration experience, and in all manner of disputes. Thus, retaining a Taylor English litigator means getting someone who has the expertise, work ethic, and fortitude to see the case through to the very end. Similarly, the firm’s litigators have achieved great success in winning cases at the summary judgment stage.
“Taylor English took over a major and hotly contested patent case for Comverge last year in the middle of discovery, and I was very impressed with the speed with which they got their arms around the issues and the expertise, responsiveness and diligence they exhibited in defending the infringement claims. Finally, I was thrilled with the excellent result they achieved for Comverge in just a few months' time.”
- Tracy Caswell, Chief Administrative Officer and General Counsel, Comverge
SERVICES
Shareholder Derivative Suits, Director and Officer Liability, and Corporate Governance Investigations and Cases
Our attorneys have investigated and asserted claims as counsel to the Federal Deposit Insurance Corporation against directors and officers of failed financial institutions in several states. We have been retained by public and nonpublic companies to conduct internal investigations into alleged wrongdoing. We have represented former directors and officers accused of corporate waste, securities fraud, breach of fiduciary duty and other claims. The experience of our litigators is complemented by several attorneys who have served as corporate general counsel and have practical experience regarding the legal duties and responsibilities of officers, directors, managers and partners of business entities.
Securities Litigation and RICO Act Claims
Our securities litigation team maintains an ongoing expertise in the state and federal laws governing the rights and duties of issuers, sellers, brokers, dealers, underwriters, purchasers, clearing houses and exchangers of securities. Our lawyers also have acted in numerous matters on behalf of corporations that have been victimized by an embezzler. We have used RICO remedies in other business torts claims litigated among shareholders in closely held companies and in other matters. While RICO allegations should not be lightly asserted, in situations of particularly egregious conduct, knowing how to craft and prove an appropriate claim is an extremely valuable asset.
Intellectual Property
In order to protect and maintain your valuable intellectual property rights, litigation is sometimes the only solution. We have extensive experience in trying intellectual property cases in state and federal courts, and the U.S. International Trade Commission, from patent, trademark, and copyright infringement actions to false advertising and trade secret claims.
Product Liability
Examples of product cases handled by our members include asbestos, defective vehicles and tires, defective medical devices and industrial machine design claims. Manufacturers who have experienced many product claims understand the need for a firm that has the experience to make an early assessment of the potential exposure from a claim and resolve it in a cost-effective manner, sometimes without undue publicity, or to fight strenuously for vindication of the product. We have attorneys with such experience and ability who can help guide clients to a successful resolution drawn from handling numerous matters for both claimants and manufacturers.
Taylor English attorneys also are experienced with preservation of evidence, which is a key component in most product liability cases, and we provide risk management services to clients who face these types of claims.
Taylor English Duma LLP www.taylorenglish.com 1600 Parkwood Circle, Suite 400 Atlanta, GA 30339 p 770.434.6868 f 770.434.7376
ATTORNEY ADVERTISING. Prior results do not guarantee a similar outcome. © 2014 Taylor English Duma LLP. All Rights Reserved.
SERVICES
Business Torts and Commercial Contract Disputes
Taylor English attorneys have a wide range of experience in resolving business and commercial disputes of all types. In addition to the other matters previously described, we have represented clients in lawsuits and arbitrations involving claims such as:
breach of contract or warranty interference with contractual and
business relations non-competes and other restrictive
covenants
mergers and acquisitions defamation (libel and slander) conflicting interest transactions fraudulent conveyances
Construction
Combined, Taylor English’s Construction practice group exceeds a century of national and international complex construction law experience. Years of Federal and State Government contracting experience, including bid protests, extra compensation claims and termination contests rounds out our ability to assist clients outside of purely commercial realms. In addition, our lawyers’ substantial experience with disadvantaged entities has helped fledgling businesses thrive.
Bankruptcy and Creditors' Rights
We routinely represent creditors and financial institutions including national, local and community banks in bankruptcy, commercial and business litigation, lender liability claims, participation disputes and litigation, receiverships, assignments for the benefit of creditors, financial workouts, secured transactions and commercial lending matters.
E-Discovery
Our litigators have served as critical parts of a team for a Fortune 100 company in its ground breaking National Discovery Counsel program. Thus, we have the experience and know-how to handle cases that involve massive discovery obligations, including increasingly prevalent and complex electronic-discovery issues.
Alternative Dispute Resolution
Taylor English litigators have extensive experience in all types of alternative dispute resolution, from binding arbitration to mediation, designed to save clients the time and expense that typically result from court litigation. Several of our attorneys are registered arbitrators and mediators, and they bring that experience to bear when trying to resolve cases as efficiently as possible for firm clients.
Other areas of litigation our attorneys handle include:
Antitrust Actions Business Dissolutions Catastrophic Injury Class Actions ERISA Insurance Coverage Disputes Liquor Licenses Premises Liability Professional Liability Real Property RESPA State and Federal Taxes