earley executive roundtable on data analytics - session 2 - mining business insights with big data...
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Copyright © 2015 Earley Information Science1 Copyright © 2015 Earley Information Science
Earley Executive Roundtable
Series on Data Analytics Session 2: Mining Business Insights with Big
Data Analytics and the Internet of Things
June 3, 2 015
Presented by
Seth Earley
CEO
Earley Information ScienceClick to watch a recording of this webinar
Copyright © 2015 Earley Information Science2
Today’s Agenda
• Welcome & Housekeeping
– Session duration & questions
– Session recording & materials
– Take the survey!
• Introduction– Seth Earley (@sethearley)
• Panelist Introductions– Bruce Daley, Principal Analyst, Tractica (@brucedaley)
– John Spooner, Vice President – Platforms, TBR (@JohnSpoonerTBR)
– Joanna Schloss, BI & Analytics Evangelist, Dell (@Dell)
– Ram Sangireddy, Dir of Product Mgmt, Vitria Technology (@VitriaTech)
• Panel Discussion
• Questions & Answers
• Join the conversation: #earleyroundtable
Copyright © 2015 Earley Information Science3
Seth Earley, Founder & CEO, Earley Information Science
[email protected]@sethearley
• Over 20 years experience in data science and technology, content and
knowledge management systems, background in sciences (chemistry)
• Current work in cognitive computing, knowledge and data management
systems, taxonomy, ontology and metadata governance strategies
• Co-author of Practical Knowledge Management from IBM Press
• Editor of Data Analytics Department IEEE IT Professional Magazine
• Member of Editorial Board Journal of Applied Marketing Analytics
• Former Co-Chair, Academy of Motion Picture Arts and Sciences, Science and
Technology Council Metadata Project Committee
• Founder of the Boston Knowledge Management Forum
• Former adjunct professor at Northeastern University
• Guest speaker for US Strategic Command briefing on knowledge networks
• AIIM Master Trainer – Information Organization and Access
• Course Developer and Master Instructor for Enterprise IA and Semantic
Search
• Long history of industry education and research in emerging fields
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Mining Business Insights with Big Data Analytics and the Internet of Things
Core Concepts
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The Internet of Things
Sensors
Connectivity
Intelligence
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The Internet of Things
• Distributed sensors have been around for many years (for example, GE’s
Industrial internet monitored turbines and other industrial equipment)
• We are now connected to networks wherever we go and ambient
wireless is pervasive
• Costs of processing power mean remote connected devices have the
processing power to embed intelligence into the environment
Sensors
Connectivity
Intelligence
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The Internet of Things
• Humans removed from the loop
• Devices making their own decisions and self adjusting, course correcting,
repairing themselves
• Collections of devices combined to act as optimized systems, systems of
systems sharing data and acting as an ecosystem of data and devices
• Machine learning will allow for new levels of autonomy
The Implications of Smart, Connected,
Distributed Intelligence
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The Internet of Things
Monitoring, Control, Optimization and Autonomy
First level
Second level
Third level
Fourth level
Monitoring – devices provide data about operating environment, product usage and performance
Control – product functions can be controlled and personalized
Optimization - feedback loops from monitoring and control allow for improved efficiency, better performance, preventative maintenance, and diagnostics and repair
Autonomy -monitoring, control, and optimization allow for independent operation, coordination with other systems, interaction with the environment, personalization, replenishment, and self-diagnosis and repair.
Levels of IoT Functionality
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“Products as a Service”
• Allow for redefined supply
chains and reconfigured
value chains.
• Connected products
become variable and
change as user’s needs
change.
• Physical objects become
vehicles or containers for
software-driven
functionality.
Products become flexible and adaptable
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Implications for Value Chain
Functionality Benefit Implication Example
Monitoring Real-time mechanism to understand field performance/user needs, offer new capabilities
Boundaries of products and services extended
Field equipment informs manufacturer of needed service ahead of a breakdown bypassing field service contractor
Control Extend boundaries of human intervention through control of systems
Whether to make control capabilities part of product or offer as service
Nest thermostats allow remote changes to HVAC
Optimization Extend the performance of a fleet of objects or ecosystem of objects across manufacturers or technologies
Value based on knowledge/ sophisticationaround value chain, boundaries of processes
Laboratory equipment and supply company optimizes lab experiments across other instrument manufacturers equipment
Autonomy Reduced cost through independent operations
Machine learning algorithms deal with novel conditions
Autonomous devices in various applications (self driving cars, autonomous warehouse robots)
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Role of Analytics
• Marketers will have unprecedented amounts of data to personalize
products and offerings and understand real time consumer interactions
with features
• Products will become access devices to consumer data, value will be
less in the physical device and more in the ways that consumers
interface with their data
• Manufacturers will need to leverage data exhaust from their applications
in order to optimize features or that run on their products as value will be
in features not in physical nature of devices
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Where will analytics provide insight?
• Optimize features
• Embed new functionality
• Understand how consumers respond to products
• Monitor how consumers learn about products
• Embed messaging in products and the environment
• Monitor performance of advertising
• Monitor customer behaviors
• Monitor and optimize processes
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Today’s Panel of Experts
Bruce Daley, John Spooner, Joanna Schloss, Ram Sangireddy
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Bruce Daley
Principal Analyst
Tractica@brucedaley)
• Contributor to Tractica’s Automation & Robotics practice with
focus on artificial intelligence and machine learning for enterprise
applications
• Previously, vice president and principal analyst with Constellation
Research covering business research themes related to
customer relationship management, mobility, and infrastructure
• Also, founder of Great Divide, co-founder of Rabbit Ears Capital
Advisors, founder of Test Common Inc., founder of the Enterprise
Software Summit, and founder of The Siebel Observer, the
largest publication devoted to Siebel Systems
• Additionally, held consulting and management roles at Oracle
and Bain & Company
• Widely quoted industry expert in major publications including The
Wall Street Journal, The New York Times, The Financial Times,
The International Herald Tribune, IEEE Spectrum, The San Jose
Mercury News, and many more.
• Author of a soon-to-be-published book on data storage, Where
Knowledge is Power, Data is Wealth
• Holds a BA from Tufts University
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POV – Bruce Daley
Not All Data is Created EquallyValue
0
5
10
15
20
25
2015 2016 2017 2018 2019 2020 2021
Data Growth in Volume
Data Growth
IDC expects data to grow 20 fold by 2020
Vo
lum
e
Value
More
MoreLess
Less
Deep Learning
Backups
Metadata
IoTSocial Media
Transactions
Homomorphic Encryption
My point of view – not all data is created equally. Some data is much more valuable than other data
and needs to be treated according to its worth.
Data Growth in Value
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John Spooner
• Leads TBR’s research in the areas of IoT, connected devices and
mobility, including global adoption of connected devices for both
corporate and personal usage and the rising need for business-
oriented IoT solutions incorporating hardware, software and
services.
• Personal focus areas include mobility, end devices such as, tablets,
PCs; connected devices, such as smart watches; IoT solutions
based on hardware, software and services; hardware such as
processors and sensors and supply chains.
• Regularly quoted in publications including BusinessWeek,
Investor’s Business Daily and The Wall Street Journal.
• Prior to joining TBR in 2006, worked as a journalist providing in-
depth coverage of PCs and semiconductors for publications
ranging from PC Week to CNET News.com, reporting on
companies such as Intel, AMD, Dell, HP and Lenovo.
• Most recently a senior writer for Ziff Davis’ eWEEK magazine.
• Holds a B.A. in Politics and History from Curry College.
Vice President –
Platforms
Technology Business
Research@JohnSpoonerTBR
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POV – John Spooner
IoT opportunity lives at the intersection of business and technology
NEW OUTCOMES
BUSINESS STRATEGY
IoT TECHNOLOGY
Business benefit comes when IoT, business strategy and technology meet, driving a new outcome
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Joanna Schloss
• Service as business intelligence and analytics evangelist for
Dell software’s data and information management business.
• Areas of expertise include big data analytics, business
intelligence, business analytics, and data warehousing.
• With a blend of experience in both startup and G500
environments, has successfully launched a myriad of
products, from business-focused analytic applications to
data warehousing tools such as Business Objects Data
Services.
• As a Dell subject matter expert, she helps clients deal with
the challenges of managing multiple data platforms,
applications systems, and analytic environments.
Business Intelligence
and Analytics
Evangelist
Dell Software@Dell
19 Dell Annual Analyst Conference | 2015 | #DAAC
Build a scalable, all data strategy and transform the business
Comprehensive advanced analytics
Predictive Data miningNatural language
processingMachine learning
Verticals and tailored services
Healthcare MarketingManufacturin
gFinance Pharmaceutical
Agile and flexible all data framework
ETL offload
Enterprise data
warehouse Add speed for
analytics
Take out cost Add scale
for large queries
Scale across any data platform for any data challenge to lower TCO
Open, agnostic, modular approach to all data challenges
Data management
Data integration
Analytics Security
POV – Joanna Schloss
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Ram Sangireddy
• Career spans more than 18 years at start-ups, Fortune 100
companies, and research institutions, with focus on Data Science,
Predictive Analytics, Big Data, and Hi-Performance Computing,
across the functions of Product Management, Business Strategy,
Solution Marketing, and R&D for Technology Innovation.
• Product Leader for Analytics and also Chief Data Scientist at Vitria,
a leading global provider of Enterprise Operational Intelligence (OI)
platform for real-time big data streaming analytics.
• Products focus on IoT Analytics across Predictive Maintenance,
Supply/Demand Optimization, KPI Analysis, etc.
• Prior successes included development of cutting-edge analytics
products for marketing, personalization, inventory management,
and other problems across Commerce verticals.
• Earned MBA degree from the Kellogg School of Management
(Northwestern University), and a PhD degree in Computer
Engineering from the Iowa State University, with a Research
Excellence Award.
Director of Product
Management,
Predictive & Analytics
Vitria Technology @VitriaTech
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How Analytics Generates Value in IoTPOV – Ram Sangireddy
Revenue Growth
Secure & Safe Environment
Operational Efficiency
Industrial Enterprise Consumer
“My Life Style”
Predictive 1:1 Marketing
Customer Engagement
Demand/SupplyOptimization
Fraud DetectionHealth
MonitoringCyber Security
Smart HomePredictive
Maintenance
AssetOptimizationOutage
Mgmt.
Industrial Enterprise Consumer
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Fast Analytics on IoT Streaming DataPOV – Ram Sangireddy
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Thank you to our sponsors/producers
www.computer.org/itpro
www.informationdevelopmentworld.com
www.thecontentwrangler.com
http://www.tbri.com
http://www.henrystewartpublications.com/ama
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Applied Marketing Analytics
http://www.henrystewartpublications.com/ama
Applied Marketing Analytics is the major new professional journal publishing in-depth, peer-
reviewed articles on all aspects of marketing analytics. Guided by an expert Editorial Board
each quarterly 100-page issue – published both in print and online – features detailed,
practical articles written by and for marketing analytics professionals on innovative thinking,
strategies, techniques, software and applied research showing how major brands are
collecting, interpreting and acting on marketing analytics, both around the world and across
varied digital and non-digital marketing channels.
10% off - use code “Earley” when you subscribe.
To subscribe with the discount, either
Email:
Simon Beckett [email protected]
Or call:
800-633-4931 (in the US/Canada)
+44 207 092 3465 (in the rest of the world)
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For more information
• IT Professional Magazine - www.computer.org/itpro Next issue focuses on Analytics
• Computing Edge http://www.computer.org/web/computingedge (highlights of IEEE
publications)
• Library of articles on IoT http://www.libelium.com/top_50_iot_sensor_applications_ranking/
• Classes of IoT applications http://postscapes.com/internet-of-things-examples/
• Infographc explaining components of IoT http://postscapes.com/what-exactly-is-the-
internet-of-things-infographic
• IoT Toolkit http://postscapes.com/what-exactly-is-the-internet-of-things-infographic
www.computer.org/itpro http://postscapes.com
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Metrics for Measuring the Customer Experience and Digital
Marketing Success
Asuman SuenbuelSenior Technical Advisor,
SAP
Gary ParillisChief Research Officer,
Greenwich Associates
Pratibha VuppuluriFounder & Principal,
KeyInsite
Stuart WilliamsVice President,
Technology
Business Research
Next Session: June 10th 1pm EDT
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Earley Information Science helps
organizations establish a strong
information architecture and
content management foundation
Specializing in making information more findable,
useable and valuable to drive digital commerce
innovation, enhance customer experience, and
improve operational efficiency and effectiveness.
Realize your digital transformation vision
with EIS.
Earley Information Science
(EIS)A trusted information integrator
Founded – 1994
Headquarters – Boston, MA
www.earley.com
Seth Earley, CEO
Email: [email protected]
Twitter: @sethearley
LinkedIn: www.linkedin.com/in/sethearley
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A Broad Spectrum of Business Solutions
DIGITAL BUSINESS SOLUTIONS
B2C Digital Commerce
• Product Curation for a World-Class Product Catalog
• Site Merchandising Taxonomy & Attribute Design
• Information Architecture for Shopper Context
B2B Digital Commerce
• Product Search & Findability
• Product Information Management
• Product Knowledge Management
Digital Workplace
• Enterprise Content & Records Management
• Information Architecture
• Enterprise Knowledge Management
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EIS Reference Architecture