e07 01 v230-c_ndoc_interoperability_mcuconnection_vc300_600

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Panasonic System Networks Co., Ltd. i

Ver. 1.01 Decmber, 27th 2011

Panasonic System Networks Co., Ltd.

Communication Systems Business Unit

HD Visual Communication Business Promotion Group

HD Visual Communication System

KX-VC300/600 （（（（Ver.2.30））））

Interoperability/MCU connection

(Just as reference)

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Panasonic System Networks Co., Ltd. ii

Contents

1. Purpose for This Manual.........................................................................................................1

1.1. Model...................................................................................................................................................................................................1

1.2. Information Disclosure................................................................................................................................................................1

1.3. Contents in Detail...........................................................................................................................................................................1

2. Interoperability/MCU Connection......................................................................................1

3. Network Recommendation....................................................................................................3

4. Supported Models......................................................................................................................4

4.1. Identified System Reaction.......................................................................................................................................................4

4.1.1. Non-Panasonic Video Conference System............................................................................................................4

4.1.2. MCU (Multi-Point Control Unit)...............................................................................................................................5

5. Setting for Each System (Models)......................................................................................6

5.1. Polycom HDX7000/HDX8000..............................................................................................................................................6

5.1.1. The Minimal Required Setting....................................................................................................................................6

5.1.2. Management Setting.........................................................................................................................................................9

5.1.3. Identified System Reaction.........................................................................................................................................13

5.1.4. Limited Features..............................................................................................................................................................14

5.2. Polycom VSX7000s..................................................................................................................................................................15

5.2.1. The Minimal Required Setting.................................................................................................................................15

5.2.2. Management Setting......................................................................................................................................................20



5.3. Tandberg C20................................................................................................................................................................................24



5.3.3. Identified System Reaction.......................................................................................................................................31

5.3.4. Limitation Features........................................................................................................................................................31

5.4. Tandberg Edge95MXP/880MXP.......................................................................................................................................32





5.5. Lifesize Express 220..................................................................................................................................................................43





5.6. Lifesize Passport..........................................................................................................................................................................51


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5.6.4. Limited Feature................................................................................................................................................................57

5.7. Radvision Elite5110...................................................................................................................................................................58





5.8. Tandberg Codian MCU 4501...............................................................................................................................................68





5.9. Polycom RMX2000 (VRMX2540D)..............................................................................................................................76


5.9.2. Management Settings....................................................................................................................................................81



Check list – To get ready...............................................................................................................87

Appendix: Firmware information that has been investigated........................................88

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Panasonic System Networks Co., Ltd. 1

1111.... Purpose for This Manual This document especially summarizes the connectivity between a non-Panasonic video conference systems, and/or MCU (Multiple Point Connection) units. [Note] This document is created based on a model with encryption function. In the model for

China, since the encryption function is not mounted, the statement about encryption function is not applicable.

1111....1111.... Model

The supported models are KX-VC300 and KX-VC600 with firmware version Ver.2.30.

1111....2222.... Information Disclosure

This document is for the Sales Companies, SIer and Dealers, who are responsible for the system configuration designing, installation and maintenance of KX-VC300/600. This document is not to be disclosed to users who have purchased the KX-VC300/600.

1111....3333.... Contents in Detail

In this document, you will find the following information: 1) Summary of interoperability/MCU connection features 2) Recommended network 3) The supported models (which investigations are completed) 4) The minimal required settings for each model (which investigations are completed) 5) Management settings for each model (which investigations are completed) 6) Identified system reaction 7) Limited features between each models (investigation completed) 8) Check list – To get ready

2222.... Interoperability/MCU Connection

The specification for communication between non-Panasonic system/MCU will be as follows. KX-VC300/600 will not be able to connect with non-Panasonic system/MCU that does not correspond with the below standards.

[Ver2.3 Interoperability/MCU connection specification] *1: Modified feature, *2: Additional feature

Function Specification

2-party connection YES (Supported) Connectivity

Multi-point mesh connection NO (Not supported)

Standard * SIP（（（（UDP/TCP）））） *1

Max Rate Negotiated Rate 10Mbps (IP bit rate)

Protocol

Effective Rated 2.3 Mbps (IP bit rate) Video Codec * H.264 Baseline Profile（（（（Level 1.3～～～～3.1））））

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Transmission Resolution (Camera) Sending : 720p, 4SIF（4:3 only）, SIF（4:3 only） Receiving : Defined as Level 3.1 of high profile

Transmission Resolution (PC) Sending : XGA, SVGA, VGA 720p, SIF(Only VC300/600) *2 Receiving : Defined as Level 3.1 of high profile

Maximum Frame Rate (60Hz) *1 Sending : 20fps（SIF(camera), 4SIF） 30fps（720p, VGA, SVGA, XGA, SIF(PC)）

Receiving : 30fps

Maximum Frame Rate (50Hz) *1 Sending : 16.67 fps（SIF(camera), 4SIF） 25fps（720p, VGA, SVGA, XGA, SIF(PC)） Receiving : 25fps

Maximum Bit Rate Sending : 2Mbps Receiving : 8Mbps

RTP payload format RFC3984 compliance Single NAL Unit mode only

Codec * G.722（（（（Monaural）））） Audio

Bit Rate 64kbps

Initial Bandwidth estimation NO (Not supported)

Dynamic Bandwidth control NO (Not supported)

FIR (RFC5168) YES

AV-QoS

AV synchronization YES

PC Contents Share --- Video input switching (Main camera/Sub-camera/PC)

Encryption --- NO (Not supported)

Sending YES (RTP event（RFC 4733）, No tone sound) DTMF

Receiving NO (Not supported, No tone sound)

HDMI-CEC NO (Not guaranty but it may work) Camera Control

Serial NO

[Notes] ・ There may be cases that KX-VC300/600 cannot communicate with the non-Panasonic

video conferencing system, even if it corresponds with the above specification. ・ If the users’ system is operated over H.323, the setting needs to be changed so it can

communicate over SIP as well. ・ The maximum bandwidth setting by the user will become its system IP bit rate. (The IP bit

rate is a rate left after subtracting the overhead such as the Ethernet Header from its network bandwidth.)

・ The AV-QoS feature supported during conferences between KX-VC300/600 units will not be supported in conferences between a non-Panasonic system and/or MCUs. There may be cases that a “video disturbance” or an “audio sound skipping” may occur. In such case, set a lower bit rate and re-start the conference.

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3333.... Network Recommendation For communication between a non-Panasonic system or a MCU system, an intranet or a VPN

network is recommended, as the encryption communication feature will not be supported during these communications.

A stable network like an intranet is recommended also from the fact that the AV-QoS will not be supported as well. If an internet is used for its network, please note that there may be possibilities that the video becomes unstable due to packet loss. [Connection between a non-Panasonic video conference system]

[Connection between an MCU]

(Intranet)

(Intranet)

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4444.... Supported Models The following non-Panasonic system/MCU (Multi-point Control Unit) systems are the models which its investigation has been completed to be able to connection with KX-VC300/600 Ver2.30. System Category Manufacturer Model Firmware (*1)

HDX8000 Release 2.6.1

HDX7000 Release 2.6.1

Polycom

VSX7000s Release 9.0.6.1

C20 TC4.1.1.253541

EdgeMXP95 F9.0.2

Tandberg

MXP880 F9.0.2

Express 220 Ver. 4.8.0

Non-Panasonic video communication system

Lifesize

Passport Ver.4.8.0

Radvision Elite5110 7.1.2.10

Tandberg Codian MCU 4501 4.2(1.43)

Polycom RMX2000(VRMX2540D) 7.0.0.162

MCU (Multi-point Control Unit)

Polycom HDX8000 with MCU Release 2.6.1

4444....1111.... Identified System Reaction

4444....1111....1111.... Non-Panasonic Video Conference System Follows are the results from the connectivity investigation between the non-Panasonic video conference systems. Please note that all data are based on the condition that they have a stable network. See chapter 5 for details of OK* and NG.

SIP connection Video/Audio PC contents

transfer (XGA) Camera Operation() (Pan, Tilt, Zoom) Manufacturer Model

Send Receive Send Receive Send Receive Send Receive

HDX8000 OK OK OK OK OK OK OK OK


Polycom

VSX7000s OK*1 OK*1 OK OK OK -- OK OK

C20 OK OK OK OK OK OK OK OK

Edge95MXP OK OK OK OK OK *3 OK OK －

Tandberg

880MXP OK OK OK OK OK *3 OK OK －

Passport OK OK OK OK OK -- OK OK *2 Lifesize

Express OK OK OK OK OK OK OK OK *2

OK: Can be connected, OK*: Conditionally OK, NG: Won’t work－: No function available Send: Connection, transmission and control from KX-VC300/600 to non-Panasonic. Receive: Connection, transmission and control from non-Panasonic to KX-VC300/600.

*1 If the bit rate goes over 768kbps, it wouldn’t be able to communicate with KX-VC300/600. *2 Pan, tilt and zoom control from far end by pressing and holding button won’t work. It works as single press. *3 Display will be expanded in vertical direction. (Because converting Aspect ratio from 16:9 to 2:3)

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4444....1111....2222.... MCU (Multi-Point Control Unit) Follows are the results from the connectivity investigation between the MCU systems. Please

note that all data are based on the condition that they have a stable network. See chapter 5 for details of OK* and NG.

SIP connection Video/Audio PC contents transfer Manufacturer Model Mode

Send Receive Send Receive XGA SVGA VGA

Default OK OK OK OK OK OK OK Radvision Elite5110

Switching OK*1 OK OK OK OK OK OK

Tandberg Codian 4501 - - - OK OK OK OK OK OK OK

CP OK OK OK OK OK OK OK RMX2000 (VRMX2540D) Switching OK*3 OK*3 OK OK*2 OK OK OK

Discussion OK OK OK OK OK OK OK

Presentation OK OK OK OK OK OK OK

Polycom

HDX8000 with MCU

Fullscreen OK OK OK OK OK OK OK

OK: Can be connected, OK*: Conditionally OK, NG: Won’t work, Send: Connection and transmission from KX-VC300/600 to MCU. Receive: Connection and transmission from MCU to KX-VC300/600.

*1. In case of TCP, it may take more than 30 sec until video image comes up. *2. Some noise appears during reception. *3. Maximum IP rate of HDVC should be set up more than IP rate setting of “meeting room”

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5555.... Setting for Each System (Models) On this chapter, you will see management of setting method (ex. address registration) among minimal setting

for system which investigation has already been completed, KX-VC300/600 with SIP connection, and H323. You also can find the limited features for each system (models) and KX-VC300/600.

In order to connect with a non-Panasonic video conference system and/or a MCU, such non-Panasonic system/MCU will need to have the following settings:

1. Activate the SIP 2. Active the H.264 and G.722 3. Turn off the encryption mode

You will find the procedures how to set each system (models) with minimal setting in order to communicate with KX-VC300/600.

Setting methods are GUI from each system with remote control, or set up from Web console.

5555....1111.... Polycom HDX7000/HDX8000

5555....1111....1111.... The Minimal Required Setting It indicates how to confirm on target version [Release 2.6.1]. You will find the setting method for GUI from Home screen.

5555....1111....1111....1111.... SIP Settings The SIP can be set by the following procedure. If the SIP isn’t activated, it couldn’t communicate with

KX-VC300/600. Please make sure that’s set and confirmed. （SIP is set as factory default setting） 1. Click on the “System” -> “1 Admin Settings” -> “2 Network” -> “3 Call Preference”. 2. Eliminate check mark in the check box of “Basic Mode: ”. 3. Put a check mark in “SIP: ” to activate it. 4. Choose “NEXT”.

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5. Choose “Auto” for “Preferred Dialing Method: ”. 6. “Video Dialing Order” should be set 1:“IP H..323” and 2:“IP SIP”. 7. Back to Home screen after completed setting.

8. Click on the “system” ->”1Admin Settings” ->”2Network” ->”1 IP” ->”2 SIP”. 9. “Transport Protocol: “ should be set same as KX-VC300/600 setting. Otherwise, connection may be failed. 10. Make sure the “User Name”, “Domain User Name”, “Password”, “SIP Registrar Server”, and “Proxy Server” are blank.

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*If any strings are in “User Name”, “Domain User Name”, “Password”, “SIP Registrar Server”, and “Proxy Server” areas, there may be cases that a conference starting from KX-VC300/600 may fail to connect.

5555....1111....1111....2222.... Codec Settings No setting is required.

5555....1111....1111....3333.... Encryption Settings The encryption can be set off by the following procedure. It’s off as factory default setting.

1. Click on the “System” -> ”1Admin Settings” -> ”1General Settings” -> ”3 Security”-> Security Settings” -> ”Next” -> ”Next”.

2. Set up “Off” for “AES Encryption”. （It’s possible to judge AES communication automatically which set “When Available”.）

3. Back to Home screen after completed setting.

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5555....1111....2222.... Management Setting It indicates how to confirm on target version [Release 2.6.1]. You will find the setting method for GUI from

Home screen.

5555....1111....2222....1111.... Address Registration User can call without bandwidth setting or choose SIP/H323.

1. Click on the “Directory” -> “Options” -> “Add & Contact”.

2. Choose “Create Contact”.

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3. Enter “Name,” “Number” （IP address）.

4. Choose “SIP” for Call Type. 5. Choose “Call Speed”. 6. Back to Home screen after chose “Update” -> ”Save”.

5555....1111....2222....2222.... Direct Call 1. Choose “Place a Call”.

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2. Enter connection address and click on the “Call” to start conference.

5555....1111....2222....3333.... Call Method from Directory 1. Choose “Directory”.

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2. Conference starts with choosing registered site.

5555....1111....2222....4444.... MCU(Multi-Point ）））） Settings

HDX7000/8000 with MCU needs following setting. When a terminal with a stream other than H.264 Basic Profile is connected in a Presentation/Fullscreen mode, KX-VC300/600 will receive a stream that cannot be de-coded, and thus the connection will shut down. Following setting can avoid the problem.

1. Click on the “System” -> ”1Admin Settings” -> ”2Network” -> ”3Call Preference”. 2. Put a check mark in “Transcoding” to activate it

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3. Back to Home screen.

5555....1111....2222....5555.... PTZ camera control Settings “Pan, tilt and zoom” control via KX-VC300/600 will be available by following setting.

1. Click on the “System” -> “1.Admin Settings” -> “4.Camera” -> “1. Camera Setting” and then click “Next” 4 times. Then, you should have page 5/5.

2. Put check of “Far control of near camera:” then goes back to home screen.

5555....1111....3333.... Identified System Reaction Follows are the results from the connectivity investigation with KX-VC300/600.

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5555....1111....3333....1111.... 1 to 1

SIP connection Video/Audio PC contents transfer

(XGA) Camera control

(Pan, / Tilt / zoom) Manufacturer Model


HDX8000 OK OK OK OK OK OK OK OK Polycom



5555....1111....3333....2222.... Built in MCU SIP connection Video/Audio PC contents transfer

Model Mode Send Receive Send Receive XGA SVGA VGA

Discussion OK OK OK OK OK OK OK

Presentation OK OK OK OK OK OK OK

HDX8000 with MCU

Fullscreen OK OK OK OK OK OK OK

OK: Can be connected, OK*2: Conditionally OK, NG: Won’t work－: No function available Send: Connection, transmission and control from KX-VC300/600 to non-Panasonic. Receive: Connection, transmission and control from non-Panasonic to KX-VC300/600.

5555....1111....4444.... Limited Features Follows are the summary of limitation in its feature during the communication with KX-VC300/600.

5555....1111....4444....1111.... 1 to 1 Subjects Notes

If the user name is already set up in the HDX8000/7000 SIP server, KX-VC300/600 cannot communicate with HDX8000/7000, in case of NOT using SIP server.

When the connection is made in UDP of SIP, and if the HDX8000/7000 SIP/SDP packet is bigger than the router’s MTU setting, KX-VC300/600 cannot communicate with HDX8000/7000. The router’s MTU will need to be set at a bigger rate than the HDX8000/7000 MTU.

KX-VC300/600 and HDX8000/7000 send as a same time, it’s impossible to send from HDX8000/7000 after that. In this case, it needs to reboot HDX8000/7000.

SIP connection

Connection will be failed from KX-VC300/600 to HDX8000/7000 in below setting. Transport Protocol of should be same as KX-VC300/600. (Please refer 5.1.1.1)

- KX-VC300/600: UDP or Auto - HDX8000/7000: TCP

Video/Audio If KX-VC300/600 receives a 4SIF image from a HDX8000/7000, it will be vertically displayed. It will need to be adjusted with the “other site’s aspect ratio

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adjustment feature” (Green button on the remote control). If the microphone is pulled out/plugged in during the connection, there may be cases that the sound may have some interruption.

PC Contents Transfer

If KX-VC300/600 receives a XGA image from a HDX8000/7000, it will be vertically displayed. It will need to be adjusted with the “other site’s aspect ratio adjustment feature” (Green button on the remote control).

5555....1111....4444....2222.... Built-in MCU Subjects Notes

When a terminal NOT based on H.264 joins the conference, the conference will start based on other than H.264, and thus KX-VC300/600 will not be able to attend if it is kept default setting. It’s possible to avoid problem by the following procedure which set at HDX8000 side. “Admin Settings” -> “Network” -> “Call Reference” -> “Transcoding” (Refer 5.1.2.4)

When a user name is set in the HDX8000/with MCU’s SIP server in case of NOT using SIP server, it cannot communicate with KX-VC300/600.

SIP connection

There may be cases that it cannot be connected to HDX8000/with MCU via a router with a MTU setting, when the connection is made in UDP of SIP. This occurs when the HDX8000/with MCU MTU setting is bigger than the router’s MTU setting. The HDX8000/with MCU MTU setting will need to be set at a smaller rate than the router’s MTU. When a terminal with a stream other than H.264 Basic Profile is connected in a Presentation/Fullscreen mode, KX-VC300/600 will receive a stream that cannot be de-coded, and thus the connection will shut down. It’s possible to avoid problem with following procedure which set at HDX8000 side. “Admin Settings” -> “Network” -> “Call Reference” -> “Transcoding” (Refer 5.1.2.4)

Video/Audio

The video resolution that KX-VC300/600 sends will only be SIF.

5555....2222.... Polycom VSX7000s

5555....2222....1111.... The Minimal Required Setting It indicates how to confirm on target version [Release 9.0.6.1]. You will find the setting method for GUI from Home screen.

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5555....2222....1111....1111.... SIP Settings The SIP can be set by the following procedure. If the SIP isn’t activated, it couldn’t communicate with

KX-VC300/600. Please make sure that’s set and confirmed. （SIP isn’t set as a factory default setting.） *If the firm version is older than 9.0.5 for VSX7000s, H323 and SIP should be exclusive setting. Both H.323 and SIP are possible to activate since 9.0.5 or later.

1. Click on the “System” -> “1.Admin Settings” -> “2.Network” -> “3.Call Preference”. 2. Eliminate check mark of “Enable Basic Mode: ” 3. Put a check mark in “Enable SIP” to activate it. 4. Choose “Next”

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5. Choose “Auto” for “Preferred Dialing Method”. 6. Set “Dialing Order”

Choose “1:IP H.323” Choose “2:IP SIP”


7. Click on the “System” -> “1.Admin Settings” -> “2.Network” -> “1.IP” -> “2.SIP Settings”.

Next

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8. Confirm if “Transport Protocol setting” is set same as KX-VC300/600’s. Otherwise, connection may be failed. 9. Make sure the “Authentication Name”, “User Name”, “Password”, “Registrar Server”, and “Proxy

Server” are blank. *If any strings are in “Authentication Name”, “User Name”, “Password”, “Registrar Server”, and

“Proxy Server” areas, there may be cases that a conference starting from KX-VC300/600 may fail to connect.

10. Reboot (power OFF/ON) VSX7000s. *If it doesn’t reboot, SIP shouldn’t set which cannot communicate.

5555....2222....1111....2222.... Codec Settings If the bit rate goes over 768kbps, VSX7000s will communicate via H.263, and will not be able to

communicate with KX-VC300/600. Either a bit rate setting below 768kbps for VSX7000s, or a maximum bandwidth of 768kbps for KX-VC300/600 will need to be set. The procedure to select maximum reception rate of VSX7000S less than 768kbps is as follows. Moreover, a factory default setting is maximum reception rate sets up 1920kbps for receiver. Please make sure that confirm it.

1. Click on the “System” -> “1.Admin Settings” -> “2.Network” -> “3.Call Preference”. 2. Click on the “Next” -> “Next”. 3. Set up maximum speeds “768kbps” or below for receiver. 4. Back to Home screen after completed setting.

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5555....2222....1111....3333.... Encryption Settings The encryption can be set off by the following procedure. It’s off as a factory default setting.

1. Click on the “System” -> “1.Admin Settings” -> “1.General Settings” -> “3.Security”. 2. Click on the “Next” -> “Next”. 3. Set “off” for “AES Encryption”. （It’s possible to judge AES communication automatically which set “When Available”.）


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5555....2222....2222.... Management Setting It indicates how to confirm on target version [Release 9.0.6.1]. You will find the setting method for GUI from Home screen.

5555....2222....2222....1111.... Address Registration User can call without bandwidth setting or choose SIP/H.323.

1. Click on the “Directory” -> “New”. * If you purchase Multipoint Software License, choose one of “one site/multiple site”.

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2. Set up “Name”, “IP Number”. 3. Set up “Call Quality”. * A maximum bandwidth will need to be set 768kbps or below for KX-VC300/600.

4. Back to Home screen after chose “Save”.

5555....2222....2222....2222.... Direct Call 1. “Enter “IP Address” and press “Call” button on remote control.

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5555....2222....2222....3333.... Call Method from Directory

1. Choose “Directory”.

2. Choose registered site, click on the “Call”.

5555....2222....2222....4444.... PTZ Camera Control

“Pan, tilt and zoom” control via KX-VC300/600 will be available by following setting. Please change setting as required.

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1. Click on the “System” -> “1.Admin Settings” -> “4.Camera” 2. Add check for check box of “Far Control of Near Camera” then goes back to home screen.





Send Receive Send Receive Send Receive Send Receive*3

Polycom VSX7000s OK *1 OK *1 OK OK OK -- OK OK


*1 If the bit rate goes over 768kbps, it wouldn’t be able to communicate with KX-VC300/600.


Subjects Notes

SIP connection When the connection rate exceeds 768kbps, VSX7000s will connect in H264 and it will be cause of NO connection with KX-VC300/600. Therefore, connection rate of VSX7000s should be set less than 768kbps. Or to avoid the problem, maximum IP rate of KX-VC300/600 should be set higher than 768kbps. (Refer 5.2.1.2)

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The built-in MCU cannot be used. The built-in MCU in VSX7000s will only support H.263. It’s not possible to communicate with KX-VC300/600.

If the user name is already set in the VSX7000s SIP server, it will not be able to communicate with KX-VC300/600 in case of NOT using SIP server. In case the IP bit rate for VSX7000s is set at 128kbps, KX-VC300/600 cannot call out to start the communication. (Will be able to communicate if VSX7000s is the caller) When SIP setting is changed for VSX7000s, it cannot communicate with KX-VC300/600. VSX7000s need to reboot after changed VSX7000s setting.

Connection will be failed calling from KX-VC300/600 to VSX7000s in below setting. Transport Protocol of both model should be same. Refer 5.1.1.1

- “SIP transport protocol” of KX-VC300/600: UDP or Auto - “SIP transport protocol” of VSX 7000s: TCP

The transmitted video (from the camera) resolution will always be a SIF. Since VSX7000s is a SD resolution system, it can not communicate based on HD. The display setting for both the system and TV needs to match. If not, the ratio of the image may not be properly displayed. a) The VSX7000s Setting Monitor setting = 16:9 Video = Do not put a check mark in the “zoom to fit the screen” b) The TV Setting Monitor = Full display

Video/Audio

There may be cases that KX-VC300/600 takes various times to display image. Maximum 8 seconds.

5555....3333.... Tandberg C20

5555....3333....1111.... The Minimal Required Setting It indicates how to confirm on target version [TC4.1.1.253541]. You will find the setting method for GUI from Home screen.

Home screen display to press button on remote control.

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5555....3333....1111....1111.... SIP Settings The SIP can be set by the following procedure. If SIP is off, it couldn’t communicate with

KX-VC300/600. Please make sure that’s set and confirmed.（SIP is set ON as a factory default setting）

1. On Home screen, click on the “Settings” -> “Administrator Settings” -> “Advanced configuration” -> “NetworkServices” -> “SIP” -> “Mode:**” -> “On”.

2. Again, on Home screen, click on the “Settings” -> “Administrator Settings” -> “Advanced configuration” -> “SIP” -> “Profile 1” -> “Default Transport: ***” in order to set the Transport Protocol same as KX-VC300/600. Otherwise, connection may be failed.

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Back to Home screen after chose.

3. Setting when using only SIP protocol

* Connection site such as KX-VC300/600 or only SIP protocol, SIP sets up activate by the following procedure. If it needs concomitant use with H323 such as non-Panasonic video conference systems and KX-VC300/600 , it wouldn’t set up.

1. On Home screen, choose “Settings” -> “Administrator Settings” -> “Advanced configuration” -> “Conference 1” -> “Default Call” -> “ Protocol:***” -> “Sip”.

2. Back to Home screen after chose.

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5555....3333....1111....3333.... Encryption Settings The encryption can be set off by the following procedure. It’s Best Effort as a factory default setting.

1. On Home screen, choose “Settings” -> “Administrator Settings” -> “Advanced configuration”-> “ Conference 1” -> “Encryption” -> “ Mode:***” -> “ Off”, and back to Home.

5555....3333....2222.... Management Setting It indicates how to confirm on target version [TC3.1.1.220240, TC4.1.1.253541]. You will find the setting method for GUI from Home screen.

5555....3333....2222....1111.... Address Registration User can call without bandwidth setting or choose SIP/H323.

1. On Home screen, choose “Phone book” -> “My Contacts” -> “ Add new contact”. 2. Enter “Name” and “Number/URI”.

Number/URI enter as 〔sip:***.***.***.*** (IP address) 〕, choose “Save”. 3. Bach to Home screen after chose.

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5555....3333....2222....2222.... Direct Call (Call by sip:IP Address））））

1. On Home screen “Call” -> enter “sip:***.***.***.*** （IP address）”.

2. Press button on remote control to start conference.

*After entered sip: (***.***.***.*** (IP address), if you choose the call on GUI, it would come to call

as H323 default which cannot communicate. After entered sip: ***.***.***.*** (IP address), call

with button on remote control.

*Enter “sip:” with small letters. （If you enter it with Capital letters, it wouldn’t be able to communicate.）

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5555....3333....2222....3333.... Direct Call (Call by IP Address））））

If “Protocol” of “DefaultCall” sets up SIP, it would be possible to communicate with KX-VC300/600 by entering IP address only as following procedure.

1. On Home screen, “Call” -> “enter ***.***.***.*** （IP address）”.

2. Press button on remote control to connect.

5555....3333....2222....4444.... Call Method from Directory 1. On Home screen, click on the “Call” -> “Phone book” -> “My contacts” -> choose registered

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contact detail. 2. Choose “Call” and connect.

5555....3333....2222....5555.... Setting of PTZ Camera control “Pan, tilt and zoom” control via KX-VC300/600 will be available by following setting. Please change setting as required.

1. On Home screen, click on the “Settings” -> “Administrator Settings” -> “Advanced configuration” -> “Conference 1” -> “FarEndControl” 2. Select “On” for “Mode: ”

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5555....3333....3333.... Identified System ReactionIdentified System ReactionIdentified System ReactionIdentified System Reaction Follows are the results from the connectivity investigation with KX-VC300/600.





Tandberg C20 OK OK OK OK OK OK OK OK


5555....3333....4444.... Limitation FeaturesLimitation FeaturesLimitation FeaturesLimitation Features Follows are the summary of limitation in its feature during the communication with KX-VC300/600

Subjects Notes

PC Contents

Transfer

If C20 tries to communicate with KX-VC300/600 after changing the setting as “Setting”->”Main source”->”PC” without connecting to a PC, it will automatically shut down its connection after 30sec. This is caused from the fact that there are no image packets sent out from C20 under such condition. KX-VC300/600 will then automatically shut down the connection if it cannot receive any image packets for more that 30 sec.

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5555....4444.... Tandberg Edge95MXP/880MXP

5555....4444....1111.... The Minimal Required Setting It indicates how to confirm on target version [F9.0.2]. You will find the setting method for GUI from Home screen.

5555....4444....1111....1111.... SIP Settings The SIP can be set by the following procedure. If the sip is off, it couldn’t communicate with

KX-VC300/600.Please make sure that’s set and confirmed.（SIP is off as a factory default setting）

1. Choose “Control Panel” -> “Network” -> “LAN Settings” -> “SIP Settings”. 2. Choose “ON” for “Mode” setting. * It’s “off” as factory default setting. Please make sure that’s confirm.

3. Choose “SIP Server Settings”.

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4. Confirm of “Transport” setting.” if it is same as setting of KX-VC300/600. Otherwise, connection may be failed if the setting is not same.

5. Se t up “Off” for “SIP verify Tls” setting. 6. Choose “Save”, and back to Home screen.

5555....4444....1111....2222.... Codec Settings H.264 and G.722 can set by the following procedure. H.264 and G.722 are set as a factory default setting.

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1. Choose “Control Panel” -> “Call Quality”. 2. Put a check mark in “H264” of “Video Algorithm”. 3. Put a check mark in “G.722” of “Audio Algorithm”. 4. Choose “Save”, and back to Home screen.

5555....4444....1111....3333.... Encryption Settings The encryption can be set off by the following procedure. It’s off as a factory default setting.

1. Choose “Control Panel” -> “Security”. 2. Set up “Off” for “Encryption” setting. 3. Choose “Save”, and back to Home screen.

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5555....4444....2222.... Management Setting It indicates how to confirm on target version [F9.0.2]. You will find the setting method for GUI from Home

screen.

5555....4444....2222....1111.... Address Registration User can call without bandwidth setting or choose SIP／H.323.

1. Press “Phone Book button（）” on remote control.

2. Choose “My Contacts”.

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3. Choose “New”.

4. Enter “Name”, “Number”. 5. Choose “SIP” for “Net”. 6. Choose prefer “Bandwidth (kbps)” for conference. 7. Choose “OK”, and back to Home screen.

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5555....4444....2222....2222.... Direct Call（（（（Call by sip:IP Address））））

If the user is calling to KX-VC300/600, the protocol needs to be set as “SIP”, and attach ”sip:” in front of IP address. This chapter explains how to call with”sip:”.

1. Choose “Make a call”.

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2. Enter “sip: IP Address” for “Dial Number”.

*Enter “sip:” with small letters. （If you enter it with Capital letters, it wouldn’t be able to communicate.） It cannot be communicate with H.323 without “sip:”.

3. Press “Call Now” button.

5555....4444....2222....3333.... Direct Call（（（（Call by IP Address））））

If the user is calling to KX-VC300/600, the protocol needs to be set as “SIP”, and attach ”sip:” in front of IP address. This chapter explains how to choose “SIP” for the protocol.

1. Choose “Make a call”. 2. Enter “IP address” for “Dial Number”. 3. Choose “Default Call Settings”.

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1. Choose “SIP” for “Net”. 2. Choose prefer “Bandwidth (kbps)” for conference 3. Click on the “OK”. 4. Choose “Call Now”.

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5555....4444....2222....4444.... Call Method from Phone Book

Press “Phone Book button（）” on remote control.

1. Choose “My Contacts”.

2. Choose registered connection site. 3. Choose “Call Now”.

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5555....4444....2222....5555.... Setting of PTZ Camera Control “Pan, tilt and zoom” control via KX-VC300/600 will be available by following setting. Please change setting as required.

1. On Home screen, click on the “Control Panel” -> “General” -> “Permissions” -> “Far End Camera Control”. 2. Select “On” for “Far End Camera Control”.





Send Receive Send Receive Send Receive Send Receive*1

Edge95MXP OK OK OK OK OK*1 OK OK -- Tandberg

880MXP OK OK OK OK OK*1 OK OK --


*1. Display will be expanded in vertical direction. (Because converting Aspect ratio from 16:9 to 2:3)

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5555....4444....4444....1111.... Edge95MXP Subjects Notes

SIP connection

If KX-VC300/600 tries to communicate with Edge95MXP under an insufficient network condition (with packet losses) and tries to cut off right afterwards, there may be cases that Edge95MXP will not disconnect and keeps the connection. (This may happen when Edge95MXP’s setting is a manual response)

Video/Audio The video resolution which is sent from KX-VC300/600 will be either SIF or 4SIF.

As the video receiving ability of Edge95MXP is not as sufficient, the transaction will be operated in a low frame rate. （XGA: 7.5p, SVGA: 15p, VGA: 15p） Movie playback from PC is not recommended.

When Edge95MXP shares a PC contents, there will be some glittering on the right edge on the KX-VC300/600 monitor. This is caused by the fact that the image sent from Edge95MXP is incomplete. Same manners are also identified during communications between terminals other than KX-VC300/600. When Edge95MXP shares a PC contents with wide resolution, there may be cases that cut off display on the KX-VC300/600.（right edge screen is displayed left edge.）

When going back to camera screen, after Edge95MXP shares PC contents with wide resolution, KX-VC300/600 may disconnect after 30 seconds because Edge95MXP doesn’t send image.


When KX-VC300/600 send PC contents to share, display will be expanded in vertical direction. (Because converting Aspect ratio from 16:9 to 2:3)

5555....4444....4444....2222.... 880MXP Subjects Notes

SIP connection

If KX-VC300/600 tries to communicate with MXP880 under an insufficient network condition (with packet losses) and tries to cut off right away, there may be cases that MXP880 will not shut down and keeps its connection. (This may happen when MXP880’s setting is a manual response)

The unit setting will need to be set same as the TV display setting. If there is a conflict between the two settings, the picture will be displayed vertically or horizontally compared to the original picture. # The 880MXP setting Video output = VGA settings: Normal # The TV display setting Picture display = Full mode

Video/Audio

The video resolution which is sent from KX-VC300/600 will be either SIF or 4SIF.

As the video receiving ability of MXP880 is not as sufficient, the transaction will be operated in a low frame rate. （XGA: 7.5p, SVGA: 15p, VGA: 15p） Movie playback from PC is not recommended.


When MXP880 shares a PC contents, there will be some glittering on the right edge on the KX-VC300/600 monitor. This is caused by the fact that the image sent from MXP880 is incomplete. Same manners are also identified during communications between terminals other than KX-VC300/600.

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When KX-VC300/600 sends PC contents to share, display will be expanded in vertical direction. (Because converting Aspect ratio from 16:9 to 2:3)

5555....5555.... Lifesize Express 220

5555....5555....1111.... The Minimal Required Setting It indicates how to confirm on target version [Ver. 4.8.0].You will find the setting method for GUI from Home screen.

5555....5555....1111....1111.... SIP Settings The SIP can be set by the following procedure. SIP is set as a factory default setting.

1. On Home screen, press “System Menu” button on remote control.

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2. Choose “Administrator Preferences” -> “Communications” -> “SIP”. 3. Put a check mark in “SIP” to “Enabled”.

4. Press “ Next page” button, twice, then check if setting of “SIP Signaling” is same as KX-VC300/600. Otherwise, connection may be failed.

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5. Press “ Back” button, and back to Home screen.


5555....5555....1111....3333.... Encryption Settings No setting is required.

5555....5555....2222.... Management Setting It indicates how to confirm on target version [Ver. 4.8.0]. You will find the setting method forgo from Home

screen.

5555....5555....2222....1111.... Address Registration User can call without bandwidth setting. 1. On Home screen, press “Directory” button.

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2. Choose “Add New Entry” from below screen.

3. Enter “System Name” and “IP Address” for registered site. 4. If you enter required information, choose “Add Entry”.

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5555....5555....2222....2222.... Direct Call

1. Choose “Video Call”.

2. Enter connection site’s address, press “CALL” button on remote control to start conference.

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5555....5555....2222....3333.... Call Method from Directory 1. On Home screen, press “Directory” on remote control.

2. Choose registered connection site.

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* If below pop-up is displayed, it would be meant call is success. When receiver answers the call, it starts the conference.


1. On Home screen, click on the “System Menu” -> “Administrator Preferences” -> “Video” -> “Video Control” 2. Put check mark for “Far Control of Near Camera” and “Far Move to Camera Presets”, then goes back to Home screen.

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Lifesize Express220 OK OK OK OK OK OK OK OK*1


*1. Pan, tilt and zoom control from far end by pressing and holding button won’t work. It works as single press.


Subjects Notes

When using SIP/UDP connection, if the Express SIP/SDP packet is bigger than the router’s MTU rate, it cannot be connected. The router’s MTU will need to be changed into a bigger rate than the SIP/SDP.

SIP connection

When KX-VC300/600 is set UDP or Auto and Express 220 is set TCP, a call from VC300/600 to Express 220 will be failed. Transport protocol should be set in same. (Refer 5.5.1.1)

Video/Audio There may be cases that the video received by the KX-VC300/600 will freeze for few seconds. (This is because of the timestamp sends out the unusual video data.)

PC Contents There may be cases that only one bar in the network connection status icon will

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Transfer appear when the video input of Express is switched from the main camera to a PC, because data streaming is delayed from Express side.

5555....6666.... Lifesize Passport

5555....6666....1111.... The Minimal Required Setting It indicates how to confirm on target version [Ver.4.8.0]. You will find the setting method for GUL from Home screen.


1. On Home screen, press “Skype / System Menu” button on remote control.

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2. Choose “Administrator Preferences” -> “Communications” -> “SIP”. 3. Put a check mark in “SIP” to “Enabled”.

4. Press “ Next page” button, twice, then check if setting of “SIP Signaling” is same as KX-VC300/600. Otherwise, connection may be failed.

5. Press “ Back” button, and back to Home screen.


5555....6666....1111....3333.... Encryption Settings No setting is required.

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5555....6666....2222.... Management Setting It indicates how to target version [Ver.4.8.0]. You will find the setting method for GUI from Home screen.

5555....6666....2222....1111.... Address Registration User can call without bandwidth setting. 1. On Home screen, press “Directory” button on remote control.

2. On below screen, choose “Add New Entry”.

3. Enter “System Name” and “IP Address” for connection site. Enter “Bandwidth” if it needs.

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4. Choose “Add New Entry” after entered required information.

5555....6666....2222....2222.... Direct Call 1. Choose “Video Call”.

2. Enter connection site’s address, press “CALL” button on remote control to start conference.

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5555....6666....2222....3333.... Call Method from Directory 1. On Home screen, press “Directory” button.

2. Choose registered connection site.

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* If below pop-up is displayed, it would be meant call is success. When receiver answers the call, it starts the communication.


1. On Home screen, click on the “System Menu” -> “Administrator Preferences” -> “Video” -> “Video Control” 2. Put check mark for “Far Control of Near Camera” and “Far Move to Camera Presets”, then goes back to Home screen.

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Lifesize Passport OK OK OK OK OK -- OK OK*1


*1. Pan, tilt and zoom control from far end by pressing and holding button won’t work. It works as single press.

5555....6666....4444.... Limited Feature Follows are the summary of limitation in its feature during the communication with KX-VC300/600.

Subjects Notes

If the Passport SIP/SDP packet is bigger than the router’s MTU rate, it cannot be connected. The router’s MTU will need to be changed into a bigger rate than the SIP/SDP.

SIP connection

When KX-VC300/600 is set UDP or Auto and Passport is set TCP, a call from KX-VC300/600 to Passport will be failed. Transport protocol should be set in same. (Refer 5.6.1.1)

Video/Audio There may be cases that KX-VC300/600 image isn’t displayed on Passport, it’s solved by reconnection.

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5555....7777.... Radvision Elite5110

5555....7777....1111.... The Minimal Required Setting It indicates how to confirm on target version [7.1.2.10]. You will find the setting method for Web console setting.


1. Choose “Configuration”.

2. Choose “Protocols”.

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3. Put a check mark in “Enable SIP Protocol”. 4. “SIP server” can be set by the following procedure.

Set up “0.0.0.0” for “IP address” of “SIP server”. Set up “5060” for “Port” of “SIP server”. Set up “UDP” for “Type” of “SIP server”. Setup Transport Protocol of KX-VC300/600 same as setting in “Type” here.

5. Click on the “Apply”.

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5555....7777....1111....2222.... Codec Settings Check if G.722 is set in the Service Prefix for each meeting rooms in the advanced parameter. If there is

a meeting room with a bandwidth lower than 384kbps, its default should not have the G.722 setting, so it needs to be added for the audio codec in the advanced parameter after the Service Prefix has been set. If the bandwidth of Service Prefix for rooms bigger than 384kbs, G722 is set.

1. How to set the Service Prefix for rooms 384kbps or lower: “Configuration” � “Conferences” � Click on the “Add new service” button

2. Put any number in “Prefix” and add the explanation of the meeting rooms in “Description”. Select “384” or lower for “Max call rate (kbps)”, and then click on the “Apply” icon. (Meeting room setting completed)

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3. Click on the icon on the up-right end. Click on the “Advanced parameters”.

4. Click on the “Review” button for “Audio codecs list”.

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5. Input the number of the “Prefix”, which has already been set as described in column 2 into “Parameter”.

Input “G722” (No “.” Between “G” and “722”) in the “Audio codecs list” and click on the “Apply” icon.

5555....7777....1111....3333.... Encryption Settings While setting or changing the meeting room Service Prefix, set off the encryption as well. It turns off as

a factory default setting.

1. 1. “Configuration” -> “Conferences” -> select which meeting room to use. Click on the “More” icon.

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2. Check if there is no check mark in “Encryption”, and then click on the “OK” icon.

3. Click on the “Apply” icon.

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5555....7777....2222.... Management Setting It indicates how to confirm on target version [7.1.2.10]. You will find the method for WEB console setting.

5555....7777....2222....1111.... Direct Call （（（（Call by sip:@IP address））））

Elite5110 calls out to KX-VC300/600 or SIP units, it doesn’t communicate just entering IP address. Attach “sip:@”in front of IP address. It needs “:” between “sip” and “@”.

*If you use “iView” which RADVISION is offering video conference network management tool, it needs to attach “sip@” in front of IP address. It doesn’t need “:”.

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5555....7777....2222....2222.... Adaptive Gain Control (AGC) If KX-VC300/600 and non-Panasonic video conference system are mixed to use for conference, there may be cases that sound are different volume to hear from unit. In this case, it’s solved by volume control on MCU.

1. Click on the “Moderator Icon”, it comes to “Moderator”.

2. Click on the microphone icon to change volume. 3. Control volume with slide bar.

5555....7777....2222....3333.... Others The PC contents that will be sent from KX-VC300/600 will be dramatically cut off both top and bottom, and cannot be displayed correctly in a default setting. To change such display, the CLI setting needs to be changed in the advanced parameter.

Moderator Icon

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1. Click on the icon on the up-right end. Click on the “Advanced parameters”.

2. Move to “CLI” on the “Advanced parameters”, and click on the “More” icon. 3. Enter the following command line. Set up “autoblackbarsmode” in the “Command”. Enter Service Prefix for rooms in the “Parameter”. Enter “1” in the “Value”, click on the “Execute”.


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Default OK OK OK OK OK OK OK Radvision Elite5110

Switching OK*1 OK OK OK OK OK OK

OK: Can be connected, OK*: Conditionally OK, NG: Won’t work Send: Connection, transmission and control from KX-VC300/600 to MCU. Receive: Connection, transmission and control from MCU to KX-VC300/600.

*1. It may take more than 30sec until video is displayed in other end point(s), in case of TCP.


Subjects Notes

If the conference bandwidth is set below 384kbps, G.722 also needs to be set in the advanced parameter. (Default will not have the G.722 settings.) Refer 5.7.1.2

KX-VC300/600 cannot enter into the conference room with a password. It can only join the conference if it is invited from a MCU Web console. The MCU will not cut off its connection even if the network or power shuts down during the conference, as it does not comply with the connection checking control . (The record of KX-VC300/600 will remain in the Web console) Either the record in the Web console needs to be deleted, or the connection needs to be manually cut off.

On a normal video conference (no switching mode), it needs to set 2Mbps or lower forKX-VC300/600’s or RADVISION’s maximum bandwidth. If the bandwidth sent out 2Mbps or over, there may be cases that the video it receives may be disturbed

KX-VC300/600 cannot send out by SIP-URI, so it cannot call out to MCU even send out by “connection number@IP address” in case of NOT using SIP server.

In case SIP connection is made with TCP, display timing in other terminals will be delayed more than 30 sec, when 2nd HDVC enters to MCU meeting room via Autoattendant.

SIP connection

When MCU dial out to all terminals at a same time and if protocol of those terminals are both in H323 and SIP, connection with terminals using H323 may be failed. Individual call out will work properly.

While operating in a switching mode, there may be cases that the video it receives may be disturbed depending on its system network configuration . This is because there may be some packet loss depending on which SW-Hub it was connected to, which is dependant on how the packet data will be sent (such as burst transition). When KX-VC300/600 sends out a SIF or a 4SIF video, it may be displayed having its top and bottom cut off after receiving it through the MCU.

Video/Audio

During a video conference over 768kbps bandwidth, the resolution of the video sent from KX-VC300/600 will differ depending on who the caller/receiver is. (The resolution will be HD when KX-VC300/600 is the caller, while it will be 4SIF when the MCU is the caller)

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If KX-VC300/600 and non-Panasonic video conference system are mixed to use for conference, there may be cases that sound are different volume to hear from unit. In this case, it’s solved by AGC on the MCU. Refer 5.7.2.2 PC contents of an end point using H323 cannot be shared, in case end point using H323 and end point using SIP are mixed up. Because when an end point using H323 sends dual stream, KX-VC300/600 can display only camera, but not PC screen.

On a normal video conference (no switching mode) with 348kbps connection, a part of image data both top and bottom will be cut out, even if autoblackmode is set enable.

During the set up of a conference room, the autoblackbarsmode (display mode with black belts on the sides to fit a 4:3 video data) will need to be activated. If the activation is incomplete, the receiver will receive a PC contents with a huge amount of lack. This feature is therefore understood to be always activated in this conference. Refer 5.7.2.3 When a XGA video is sent out from KX-VC300/600 which is a normal video conference (no switching mode), noise may appears on the screen in other terminal.

When a SVGA video is sent out from KX-VC300/600 which is a normal video conference (no switching mode), the bottom area may be disturbed while being displayed at its receiving terminal.

When a VGA video is sent out over 512kbps bandwidth from KX-VC300/600 which is a normal video conference (no switching mode), the bottom may be 5% cut off while being displayed at the receiving terminal.


If a terminal with a dual stream PC contents transition feature is connected, KX-VC300/600 will only display the video sent from the main camera.

Additional terminals cannot be newly invited by operation of the menu screen (modulator) in a terminal side, once the conference has been connected.

Others

There may be cases that the conference bit rate differs from the maximum bandwidth shown in the GUI.

5555....8888.... Tandberg Codian MCU 4501

5555....8888....1111.... The Minimal Required Setting It indicates how to confirm on target version [4.2(1.43)]. You will find the setting method for WEB console setting. It cannot set each setting by Web console without login.

5555....8888....1111....1111.... SIP Settings Check the SIP transport protocol of a MCU according to below procedure, and setup the protocol of

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KX-VC300/600 same as the MCU.

1. After login, click on “Settings”

2. Click “SIP”, then confirm setting of “Outgoing transport” under “SIP call settings”, and setup transport protocol of KX-VC300/600 to same one as confirmed. Then click on “Apply changes”.

5555....8888....1111....2222.... Codec Settings H264, G722 can be set by the following procedure. Both codecs are set as a factory default setting.

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1. Choose “Settings” after logged in.

2. Put a check mark in “Audio codecs from MCU” in the G.722. Put a check mark in “Audio codecs to MCU” in the G.722. Put a check mark in “Video codecs from MCU” in the H.264. Put a check mark in “Video codecs to MCU” in the H.264.

3. Click on the “Apply Changes”.

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5555....8888....1111....3333.... Encryption Settings The encryption can be set off by the following procedure. It’s off as factory default setting.

1. Choose “Settings” -> “Security”. 2. Set “Disabled” on the “Advanced account security mode”. 3. Click on the “Update security settings”.

5555....8888....2222.... Management Setting It indicates how to confirm on target version [4.2(1.43)]. You will find the setting method for WEB console setting.

5555....8888....2222....1111.... Address Registration It can be registered KX-VC300/600 to MCU4501 by the following procedure.

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1. Choose “Endpoints” -> “Add SIP”.

2. Set up each setting for SIP Endpoint. *Change setting of “Outgoing transport” of Call-out parameters same as transport protocol of

KX-VC300/600 if they are different.

3. Click on the “Add endpoint” after completed settings.

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Registered connection site is displayed on “Endpoints” bottom of “Add participant”. It can be called by the following procedure.

1. Put a check mark in registered unit. 2. Click on the “Call selected”.

5555....8888....2222....2222.... Adaptive Gain Control (AGC) If KX-VC300/600 and non-Panasonic video conference system are mixed to use for conference, there may be cases that sound are different volume to hear from unit. In this case, it’s solved by volume control on MCU.

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1. Click on the volume of “Participants”.

2. Click on the “Audio”. 3. Put a check mark in “Apply fixed gain”, enters “gain” value for tuning. 4. Click on the “Apply changes” after completed required information..

5555....8888....2222....3333.... Camera Control (FECC) Camera control via Codian will be available, by following setting.

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1. Click “Home” -> “Conferences” then open configuration of desired meeting room. 2. Select “DTMF only” for “Layout control via FECC/DTMF”. 3. Select “FECC only” for “Send camera control to participants. 4. Click “Apply changes”.


SIP connection Video/Audio PC contents transfer Manufacturer Mode


Codian 4501 OK OK OK OK OK OK OK



Subjects Notes

SIP connection KX-VC300/600 cannot send out by SIP-URI, so it cannot call out to MCU even send out by “connection number@IP address”, in case of NOT using SIP server.

After entering the conference room, there may be cases that it may take about 10 sec till the sound from the other party becomes live. (There may be cases that there are some rough noise in the back)

Video/Audio

If KX-VC300/600 and non-Panasonic video conference system are mixed to use for conference, there may be cases that sound are different volume to hear from unit. In this case, it’s solved by AGC on the MCU. Refer 5.8.2.2

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KX-VC300/600’s network confirmation function (ping) cannot use for this. When it’s tried, it’s finished with Timeout

Others

On Autoattendant screen, DTMF is complicated to carry out that’s not FECC. Press “#” twice. MCU4501 starts DMTF Navigation mode.

5555....9999.... Polycom RMX2000 (VRMX2540D)

5555....9999....1111.... The Minimal Required Setting It indicates how to set on target version 〔7.0.0.162〕. You will find the setting method for WEB console setting. Web console setting can be done after logged in.

5555....9999....1111....1111.... SIP Settings 1. Choose the “RMX Management” -> “IP Network Services”.

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2. Right click on the “IP Network”, choose the ”Properties”.

3. Choose the “H323&SIP” on the “IP Network type”.

IP Network Services

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4. Click “SIP server s” to confirm “transport type”, then setup transport protocol of KX-VC300/600 to same as confirmed. If they are different, connection may be failed. Click “OK”

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5555....9999....1111....3333.... Encryption Settings 1. the “Conference Profiles” on “RMX Management”.

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2. Right click on the conference profile. Choose the “Profile Properties”.

3. Choose the “Advanced” to confirm there is no check in “Encryption”, and click on the “OK”.

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5555....9999....2222.... Management Settings It indicates how to set on target version 〔7.0.0.162〕.You will find the setting method for WEB console setting.

5555....9999....2222....1111.... Address Registration The KX-VC300/600 can be registered RMX2000 by the following procedure.

1. Click the “Address Book” -> “New Participant”.

2. 「Name」 : Enter participant’s name. 3. 「Dialing Direction」 : Choose the “Dial out”.

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4. 「Type」 : Choose the “SIP”. 5. 「IP Address」 : Enter participant’s IP address. 6. Set above 4 points, and click the “OK” to complete registration.

It’s possible to call registered unit by the following procedure. 1, Click the conference room. 2. Drag registered unit from Address Book to Participant(s) window.

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5555....9999....2222....2222.... Direct Call It’s possible to call unit from conference room by the following procedure.

1. Conference room -> “New Participant”.

2. 「Name」 : Enter participant’s name. 3. 「Dialing Direction」 : Choose the “Dial out”. 4. 「Type」 : Choose the “SIP” 5. 「IP Address」 : Enter participant’s IP address. 6. Set up above 4 points, and click on the “OK” to complete registration.

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5555....9999....2222....3333.... Adaptive Gain Control (AGC) If KX-VC300/600 and non-Panasonic video conference system are mixed to use for conference, there may be cases that sound are different volume to hear from unit. In this case, it’s solved by AGC on the MCU.

1. Conference room -> “New Participant”. 2. Click on the “Advanced”. 3. Tune the volume on the “Broadcasting Volume”. 4. Click on the “OK”.

5555....9999....2222....4444.... Others If H323 with a dual stream unit connects to the KX-VC300/600, KX-VC300/600 can receive PC contents which are sent from non-Panasonic video conference system unit by the following procedure.

1. Conference room profile -> “Video settings”. 2. Put a check mark in “Send Content to Legacy Endpoints”. 3. Click on the “OK”.

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CP OK OK OK OK OK OK OK Polycom RMX2000 (VRMX2540D)

Switching OK*2 OK*2 OK OK*1 OK OK OK


*1 Received Video may be distorted. *2 IP rate setting of terminal should be higher than IP rate setting of MCU meeting room.

5555....9999....4444.... Limited Features Subjects Notes

In case of using SIP/UDP connection, when the conference was invited from a MCU and the network condition is not so stable (with packet loss), there may be possibility that the connection shuts down. This phenomenon will not occur in case of using SIP/TCP connection. (This is caused by the issue that the connection checking control of the RMX2000 has.)

KX-VC300/600 cannot enter into a Switching mode conference room, when maximum IP rate of terminal is set lower than IP rate of RMX’s meeting room.

In case of using SIP/UDP connection, there may be cases that it cannot be connected to RMX2000 via a router with a MTU setting. This occurs when the RMX2000 MTU setting is bigger than the router’s MTU setting.

SIP connection

In case of NOT using SIP server, KX-VC300/600 cannot send out by SIP-URI, so it cannot call out to MCU even send out by “connection number@IP address”.

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The video specification sent out from KX-VC300/600 may differ, as it the video receiving specification may differ based on its bandwidth setting or mode.

KX-VC300/600’s video display may be disturbed for few sec while the presenter is switching the speaker of the Switching mode conference room. When KX-VC300/600 receives a 1024x576 picture, it will be displayed vertically. It can be adjusted by using the aspect ratio adjustment feature (the green button on the remote control).

Video/Audio

If KX-VC300/600 and non-Panasonic video conference system are mixed to use for conference, there may be cases that sound are different volume to hear from unit. In this case, it’s solved by AGC on the MCU. Refer 5.9.2.3


If a terminal with a dual stream PC contents transition feature is connected, KX-VC300/600 will only display the video sent from the main camera. In case a meeting room is in switching mode, on RMX 2000 side, click on the “Profile Properties” -> Video Settings -> Activate “send content to Legacy Endpoints.” KX-VC300/600 can receive main camera and PC contents as a same time by the procedure. Refer 5.9.2.4

Others When entering into a conference room via the Welcome screen, its bit rate will be the same as the setting in the Welcome screen and not the setting of the conference room. (The caused is thought to be from problem of RMX2000)

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Check list – To get ready The check points before connecting to non-Panasonic video conference systems and/or MCUs are

summarized in this chapter.

(1) The firmware needs to be KX-VC300/600 Ver.2.3

The firmware that supports the Interoperability with non-Panasonic video conference systems and/or MCUs will be Ver2.3 beyond in this document.

(2) The Connection Enhancement feature needs to be activated

In order to connect to non-Panasonic video conference systems and/or MCUs, the encryption setting should be disabled. The procedure to check status of Encryption setting, [Menu] button -> select “Settings” -> select “Call set up” -> Confirm “Encryption”

If it is ON, the procedure to OFF is as [Menu] button -> select “Settings” ->”Admin login” in page 3/4 -> enter Password -> “Login” -> “Encryption” -> Select “OFF” for “Encryption”.

(3) The non-Panasonic video conference systems/MCUs needs to have all

minimal setting completed

As described in Chapter 5, the follows has to be confirm in the non-Panasonic video conference systems and MCUs.

1. Activate SIP 2. SIP Transport protocol should be unified in one for entire system.

3. Activate H.264 and G.722 4. Set off the Encryption

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Appendix: Firmware information that has been investigated

Follows are the information about the non-Panasonic video conference systems and its firmware version explained in Chapter 4. Please refer to the below URL for the details of how to check its version or to update.

Polycom VSX7000s

http://support.polycom.com/PolycomService/support/us/support/video/vsx_series/vsx7000.html

Polycom HDX7000/HDX8000

http://support.polycom.com/PolycomService/support/us/support/video/hdx_series/hdx8000.html

http://support.polycom.com/PolycomService/support/us/support/video/hdx_series/hdx7000.html

Tandberg C20

http://www.tandberg.com/support/video-conferencing-documentation.jsp?selProducts=109&SearchButto

n.x=1&SearchButton.y=1

http://www.tandberg.com/support/video-conferencing-software-download.jsp?t=2&p=109

Tandberg Edge95MXP/880MXP

http://www.tandberg.com/support/video-conferencing-documentation.jsp?selProducts=89&SearchButton.

x=1&SearchButton.y=1

http://www.tandberg.com/support/video-conferencing-software-download.jsp?t=2&p=89

http://www.cisco.com/cisco/web/support/index.html

Lifesize

http://www.lifesize.com/Support/Software_Updates.aspx

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Revision History

Ver. Date Chapter No Contents V1.0 Oct/3/2011 All First issue