e-payment and the public

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EPayment and the Public Jane3e Toral DigitalFilipino.com SearchProfileIndex.com 4thMediaCorp.com

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Tackled challenges in e-payment in government presented at the GEPCSET forum last November 17, 2010 Hotel Intercon Makati.

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E-­‐Payment  and  the  Public  

Jane3e  Toral  DigitalFilipino.com  

SearchProfileIndex.com  4thMediaCorp.com  

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What  is  the  E-­‐Commerce  Law?  Republic  Act  8792  

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Dialogue  on  E-­‐Government  

•  RA  8792  E-­‐Commerce  Law  mandates:  – Accept  the  creaQon,  filing,  or  retenQon  of  such  documents.  

–  Issue  permits,  licenses,  approval  in  electronic  form.  –  Require  and/or  accept  payments  in  electronic  form.  

–  transact  the  government  business  and/or  perform  governmental  funcQons  using  electronic  commerce,  and  for  the  purpose,  are  authorized  to  adopt  and  promulgate,  aWer  appropriate  public  hearing…  

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E-­‐Commerce  Law  

•  Mandates  the  government  to  have  the  capability  to  do  e-­‐commerce  within  2  years  or  before  June  19,  2002.  (SecQon  27)  

•  Mandates  RPWeb  to  be  implemented.  RPWeb  is  a  strategy  that  intends  to  connect  all  government  offices  to  the  Internet  and  provide  universal  access  to  the  general  public.  (SecQon  28)  

•  Made  cable,  broadcast,  and  wireless  physical  infrastructure  within  the  acQvity  of  telecommunicaQons.  (SecQon  28)  

•  Empowers  the  Department  of  Trade  and  Industry  to  supervise  the  development  of  e-­‐commerce  in  the  country.  (SecQon  29)  

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E-­‐Commerce  Law  

•  Tasks  the  DTI,  DBM,  and  BSP  to  enforce  this  law  and  issue  implemenQng  rules  and  regulaQons,  in  coordinaQon  with  DOTC,  NTC,  NCC,  ITECC,  CoA,  other  concerned  agencies  and  the  private  sector.  (SecQon  34)  

•  Create  a  Congressional  Oversight  Commi3ee  composed  of  the  Commi3ees  on  Trade  and  Industry/Commerce,  Science  and  Technology,  Finance  and  AppropriaQons  of  both  the  Senate  and  House  of  RepresentaQves  to  oversee  the  law's  implementaQon.  (SecQon  35)  

•  Funding  for  conQnued  implementaQon  of  the  E-­‐Commerce  Law  shall  be  included  in  the  annual  General  AppropriaQons  Act.  (SecQon  36)  

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IRR  for  ECA  •  Authority  of  the  Department  of  Trade  and  Industry  in  supervising  and  direcQng  the  implementaQon  of  the  law.  (SecQon  2)  •  Principles  that  shall  govern  the  implementaQon  of  the  E-­‐Commerce  Law.  Mechanisms  for  private  sector  input  and  involvement  in  policy-­‐making  by  government  agencies,  in  respect  to  the  implementaQon  of  the  law,  shall  be  promoted  and  widely  used.  (SecQon  3a  and  b)  •  Equal  tax  treatment  to  both  e-­‐commerce  and  tradiQonal  transacQons  (SecQon  3d)  

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IRR  for  ECA  

•  Mandates  businesses  to  protect  the  privacy  of  users  and  give  them  control  to  protect  such.  (SecQon  3e)  

•  Encourage  small  and  medium  enterprises  in  order  to  gain  access  to  IT  resources.  (SecQon  3g)  

•  Government  to  provide  equal  and  transparent  access  to  informaQon.  (SecQon  3l)  

•  Private  sector  is  encouraged  to  explore  means  of  se3ling  e-­‐commerce  disputes  such  as  arbitraQon  and  mediaQon.  (SecQon  3m)  

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What  is  the  Filipino  Public  Interest  today?  

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Internet  Search  emerges  as  the  top  online  acQvity.  

Ac#vi#es  showing  significant  increase  at  95%  confidence  levels  Base:  Past  month  Internet  users  aged  10+  across  Na#onal  Urban  Philippines    Source:  Yahoo!-­‐Nielsen  Net  Index  2010  

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h3p://bit.ly/a23Zsh  

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Making  E-­‐Payment  Possible  to  the  Public  

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Modes  of  payment  

•  Cash  •  Bank  deposit  •  Credit  card  •  Electronic  fund  transfer  •  3rd  party  collecQon  

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Dialogue  on  E-­‐Government  

•  RA  8792  E-­‐Commerce  Law  mandates:  – Accept  the  creaQon,  filing,  or  retenQon  of  such  documents.  

–  Issue  permits,  licenses,  approval  in  electronic  form.  –  Require  and/or  accept  payments  in  electronic  form.  

–  transact  the  government  business  and/or  perform  governmental  funcQons  using  electronic  commerce,  and  for  the  purpose,  are  authorized  to  adopt  and  promulgate,  aWer  appropriate  public  hearing…  

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AcQon  steps  

•  Create  an  E-­‐Commerce  Plan  –  In  consultaQon  with  the  public  and  key  stakeholders.  

•  Include  entry  in  your  annual  budget  –  ImplementaQon  to  comply  with  Republic  Act  8792  or  the  E-­‐Commerce  Law  

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Government  InformaQon  Systems  Plan  

•  Update  the  GISP  – Reflect  an  E-­‐Commerce  Blueprint  that  can  be  implemented  within  the  Aquino  administraQon  

•  Change  name  of  GISP?  –  If  yes,  go  through  necessary  process  or  amend  the  IRR.  

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Anchored  on  a  social  media  policy  

Source:  h3p://www.hubspot.com/social-­‐media-­‐5-­‐pack/  

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Building  Tribes  

•  Tell  a  story  –  Who  are  you  upsejng?  

–  Challenge  the  status  quo  •  Connect  a  tribe  

–  Who  are  you  connecQng?  

–  Stage  1  to  5  •  Life  sucks  •  My  life  sucks  •  I’m  great  •  We’re  great  

•  Life  is  great  

•  Lead  a  movement  – Who  are  you  leading?  –  Establish  a  culture.  

•  Everyone  is  important.  

–  Being  a  leader  gives  you  charisma.  

•  Make  change  –  Commit  

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•   Bring  out  the  best  in  others.  •   Get  recognized.  •   Outperform.  •   Overcome  life's  challenges.  •   Enjoy  beSer  health.  •   Be  a  top  choice  (win  life's  popularity  contests:  job,  rela#onship,  friendship).  

The  Likeability  Factor  by  Tim  Sanders  

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All  channels  will  be  digital  

TV   PRINT   POS   CRM  

digital   digital   digital   digital  

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All  channels  will  be  social  

We  don’t  believe  in  hypes..    (we  trust  friends  more)  

TV   PRINT   POS   CRM  

digital   digital   digital   digital  

social   social   social   social  

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Grabs  a3enQon..  WOW!  

TV   PRINT   POS   CRM  

digital  

social  

game  

digital  

social  

game  

digital  

social  

game  

digital  

social  

game  

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Be  Useful  

TV   PRINT   POS   CRM  

digital  

social  

game  

digital  

social  

game  

digital  

social  

game  

digital  

social  

game  

mobile   mobile   mobile   mobile  

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Know  and  manage  exactly  who  you*  are    

on  the  Internet

h3p://www.SearchProfileIndex.com  

email:  [email protected]