e-government strategy. government transformation in developing countries of the region

e-Government Strategy. Government Transformation in Developing Countries of

the Region

e-Government Strategy. Government Transformation in Developing Countries of

the Region

PhD. Abzetdin AdamovDepartment of Computer Systems and Networks

Qafqaz University

PhD. Abzetdin AdamovDepartment of Computer Systems and Networks

Qafqaz University

ContentContentContent

• Introduction to e-Government• Why we need e-Government• The primary goals of the e-Government• Barriers and Mitigations in front of the e-

Government• e-Government Solutions or e-Government

Strategy• Conclusion

• Introduction to e-Government• Why we need e-Government• The primary goals of the e-Government• Barriers and Mitigations in front of the e-

Government• e-Government Solutions or e-Government

Strategy• Conclusion

Introduction to e-GovernmentIntroduction to eIntroduction to e--GovernmentGovernment

• e-Government is the delivery of government services and information to the public using electronic means. In other words, it is the use of ICT to promote more efficient government by allowing better access to information and making government more accountable to citizens;

• Government service delivery is about lightening the necessary burden of governance from the shoulders of citizens and businesses;

• Relationship between ICT investments and GDP growth.

• e-Government is the delivery of government services and information to the public using electronic means. In other words, it is the use of ICT to promote more efficient government by allowing better access to information and making government more accountable to citizens;

• Government service delivery is about lightening the necessary burden of governance from the shoulders of citizens and businesses;

• Relationship between ICT investments and GDP growth.

Why we need e-GovernmentWhy we need eWhy we need e--GovernmentGovernment

• The average citizen today is more aware of his rights, more demanding of quality and more conscious of his responsibilities than ever before.

• It’s important to find leaner ways to deliver the customary over-the-counter transaction, information, and regulatory services citizen expect. e-Government is the one strategy that will allow us to preserve and even enhance services at a lower cost.

• Citizens expect to have a longterm vision, a clear strategic plan for the development of the community

• The average citizen today is more aware of his rights, more demanding of quality and more conscious of his responsibilities than ever before.

• It’s important to find leaner ways to deliver the customary over-the-counter transaction, information, and regulatory services citizen expect. e-Government is the one strategy that will allow us to preserve and even enhance services at a lower cost.

• Citizens expect to have a longterm vision, a clear strategic plan for the development of the community

The primary goals of the e-Government

The primary goals of the The primary goals of the ee--GovernmentGovernment

• More Convenience• More Information Access• More Democracy• Lower Cost• Increased Efficiency• Increased Esteem• Transparency and Accountability• Governance Stability

• More Convenience• More Information Access• More Democracy• Lower Cost• Increased Efficiency• Increased Esteem• Transparency and Accountability• Governance Stability

Barriers and Mitigations in front of the e-GovernmentBarriers and Mitigations in Barriers and Mitigations in front of the efront of the e--GovernmentGovernment

• IT Performance Evaluation• Technology Leverage (Existing Processes)

• Islands of Automation• Resistance to Change• Insufficient Skills • Insufficient Interoperability• Security Effectiveness

• IT Performance Evaluation• Technology Leverage (Existing Processes)

• Islands of Automation• Resistance to Change• Insufficient Skills • Insufficient Interoperability• Security Effectiveness

e-Government Solutions or e-Government Strategy


• Give a measurable convenience for the information consumer, rather than the information producer, is the primary goal;

• Foster citizens' involvement in the governing process itself and strength the partnership between the public sector and the private citizen;

• Turn attention to optimizing the online experience from the perspective of the end-user;

• Policy makers and designers should encourage stakeholders;

• Streamline and consolidate offline processes before putting them online.

• Give a measurable convenience for the information consumer, rather than the information producer, is the primary goal;

• Foster citizens' involvement in the governing process itself and strength the partnership between the public sector and the private citizen;

• Turn attention to optimizing the online experience from the perspective of the end-user;

• Policy makers and designers should encourage stakeholders;

• Streamline and consolidate offline processes before putting them online.



• Three main principles of e-Government Strategy:1. Citizen-centered, not bureaucracy-centered; 2. Results-oriented;

3. Market-based, actively promoting innovation.

• Choose projects carefully in order to optimize their investment of time and resources

• Citizens and businesses have to have an opportunity to visit one point-of-service online

• Involve government leaders to the process

• Three main principles of e-Government Strategy:1. Citizen-centered, not bureaucracy-centered; 2. Results-oriented;

3. Market-based, actively promoting innovation.

• Choose projects carefully in order to optimize their investment of time and resources

• Citizens and businesses have to have an opportunity to visit one point-of-service online

• Involve government leaders to the process

ConclusionConclusion

Critical to the success of e-Government transformation is the understanding that e-

Government is not just about the automation of existing process and the mitigation of

inefficiencies. Instead it is about the creation of new processes and new relationships between

the governor and the governed.

Critical to the success of eCritical to the success of e--Government Government transformation is the understanding that etransformation is the understanding that e--

Government is not just about the automation of Government is not just about the automation of existing process and the mitigation of existing process and the mitigation of

inefficiencies. Instead it is about the creation of inefficiencies. Instead it is about the creation of new processes and new relationships between new processes and new relationships between

the governor and the governed.the governor and the governed.

e-government strategy. government transformation in developing countries of the region

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