e-gov success
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Planning Portal:An “eGov” Success
Dave PayneWales Regional Account ManagerWAG/CLG Planning Portal
Good planning - balconies?
Planning Portal Monthly Planning Application Targets
0
5,000
10,000
15,000
20,000
25,000
30,000
Original Application Target
Actual applications
adjusted target
30% of applications adjusted
July’08 – 14,792June’09 – 15,006July’08 – 14,792June’09 – 15,006
May’04 – 43May’05 – 296
May’06 – 2,624May’07 – 7,276
May’08 – 12,412 May’09 – 13,684
May’04 – 43May’05 – 296
May’06 – 2,624May’07 – 7,276
May’08 – 12,412 May’09 – 13,684
July’09 – 15,828July’09 – 15,828
Wales % onlineWales % online
Nov’08 – 23.4%Dec’08 – 23.2%Jan’09 – 19.6%Feb’09 – 20.7%Mar’09 – 12.2%Apr’09 – 25.9%
Nov’08 – 23.4%Dec’08 – 23.2%Jan’09 – 19.6%Feb’09 – 20.7%Mar’09 – 12.2%Apr’09 – 25.9%
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Quicker & Easier Application Processing
• Standard forms• Auto-populates• Useful tools & mapping• Attachment service• Click-once to submit
accepted by all LPAsselected fieldsvolume & fee calculators, site locationclick to addforms & all attachments
Lower Submission/Handling Costs
• Multiple copies of forms• Plot, print, fold & pack• Paper records/archives• Payment Options• Confirmation of receipt
eliminatedeliminatedeliminatedchoice of up to 3instant email
Faster turnaround saves users time & money!
Good planning – stairs?Good planning – stairs?
There are PlanningdifferencesbetweenEngland &Wales and thePlanning Portalcan reflect them.
There are PlanningdifferencesbetweenEngland &Wales and thePlanning Portalcan reflect them.
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Good planning – windows & doors?Good planning – windows & doors?
685,000 Applications in 2007/08generated well over 1,800,000 consultations
• More than 50 National Statutory Consultees
• 34 Highway Authorities
• 10,000 Community, Town & Parish Councils
• 850 other National or Regional Consultees
Costs LPAs at least £20 per consultation case file
Cost >£63 Million per year!
The Business Case for E-Consultation
Costs Consultees approx. £15 per consultation case file
Average:
3 Consultees for Minor/Other apps
17 Consultees for Major Apps
?
Statutory Consultees’ Stakeholder Group
eCon Progress – June’09eCon Progress – June’09
Technology – what’s next?Technology – what’s next?
www.planningportal.gov.uk
1977 – August: Radio Shack launches first microcomputer (selling 10,000 in one month) The shipment of PCs worldwide this year reached… 48,000!
1960 - Digital Equipment (DEC) launches first microcomputer the PDP-1 (The first step from mainframes to personal computers)
1973 – June: Bill Gates tells a junior school classmate
"I'm going to make my first million by the time I'm 25."
1975 – January: Bill Gates begins writing BASIC for the Altair, basing it on DECs RSTS-11 BASIC-PLUS. (and finishes it in eight weeks)
1963 – First ‘mouse’ developed (wooden box with two rolling wheels)
1980 – July: Radio Shack launches first pocket computer
(24 character display, Qwerty keyboard and 1.9Kb programmable memory)
1976 – May: the term Personal Computer (PC) first appears
2007 - 30 years after launch shipments of PCs worldwide reach 264 million
www.planningportal.gov.uk
Technology in planning - computing
Computers first used by a limited number of planning departments in late 70s early 80s
Quickly adopted by most planning departments throughout 80s and 90s. Development control applications become increasingly available. ePlanning proposed by PM office in 2000.
Now: Rapid evolution of laptops, palms, PDAs and web-enabled mobile phones makes selecting the most appropriate technology resource difficult
Started to consider smaller, lighter and cheaper portable PCs as technology rapidly improved in late 90s. Remote working starts to become more viable
www.planningportal.gov.uk
Technology in planning – mobile phones
Very few planners considered using so-called ‘personal’ phones when first introduced in 70s
Still far too heavy in late 70s but started to get more user-friendly in the early 80s
Now used by planners almost everywhere…
leading to longer working hours, greater interaction between everyone involved and increased expectations
www.planningportal.gov.uk
Dell Netbook3 Months 1/2 Price Line Rental! •-Intel® Atom N270 Processor -Windows XP -1GB Memory -8GB Flash Drive 1GB data and 100 texts with Vodafone Usual in-store price £342.53
Current trendsHardware becoming smaller, lighter, faster and greener
Existing technologies converging allowing users to work from anywhere
Mobiles with GPS functions
PDAs with Internet access and mapping facilities
And mobiles with inbuilt projectors
www.planningportal.gov.uk
Interactive multi-touch tabletop computing – enables users to fully interact with projected images. (measuring distance and areas, changing view etc, simply by touching the projected image on any flat surface. Possible planning meeting tool?
Virtual ruler – measure distance over a mobile phone camera image. Could be done with current iPhone camera functionality. Inbuilt accelerometers could be used to adjust for perspective (tilt etc). Possible case officer site visit or building inspection tool? Could be attached to electronic reports for remote submission
Watch this space – possible future developments
www.planningportal.gov.uk
Watch this space – possible future developments
More online tools on sites like the Portal: Permitted Development updates, 3D imaging of proposed developments, superimposed on satellite images or maps
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Watch this space – possible future developments
Conceptual design for P360, a new Portal service
www.planningportal.gov.uk
Shows how proposed design integrates with surrounding architecture from different elevations at different times of day plus interactive walkthroughs
Watch this space – possible future developments
Interactive 3D images of proposed developments superimposed on location
www.planningportal.gov.uk
Record location co-ordinates – use mobile phone with GPS and camera, move around a location to record (geotag) GPS co-ordinates and combine with pictures taken from selected coordinate. Build accurate site details.
Possible usage: 1. Facilitate pre-application discussions. 2. Superimpose 3D images of proposed buildings from various coordinates to support planning applications (photo realistic imaging)
Digital functions like this demand high-volume data transfer rates from remote devices and bandwidth between multiple back office systems
WARNING
• Faster and wider bandwidth broadband is essential
• Fibre broadband (40Mbit/sec) could happen in 2009/10
• BT start trials of technology this year - plans for 10 million homes by 2011
• Muswell Hill in London and Whitchurch in Cardiff lucky trial locations
• Virgin and O2 expected to launch similar services this year
Watch this space – possible future developments
Good planning - facilities?Good planning - facilities?
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Contact Details
Mobile: 07767 648 170
Help Desk: 0117 372 8200
.www.planningportal.gov.uk
QUESTION TIME?