e-filing portal...portal software upgrade to .net 4.0 # documents and # pages on work queue filing...
TRANSCRIPT
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E-Filing Portal
Progress June – October 2013
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SUMMARY OF PROGRESS
Jennifer Fishback, E-Filing Portal Project Manager
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E-Filings
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1,600,000
1,800,000
JuneJuly
August
September
October
June July August September October
Filings 770,271 851,751 862,496 815,272 1,031,964
Docs 1,362,567 1,432,126 1,471,109 1,385,515 1,730,634
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Average Days to Docket
April May June July August September October
Days 4.33 3.8 2.6 1.38 1.37 1.6 1.12
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
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Pending Queue
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00% 6.30%
4.71%
3.60%
2.92% 2.66% 2.73% 2.62%
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Filed for Judicial Review
0
5000
10000
15000
20000
June July August September OctoberFFJR 15406 7048 4792 7502 2556
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User Accounts
44000
45000
46000
47000
48000
49000
50000
51000
52000
53000
54000
55000
June July August Septemer October
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Explaining the Numbers
Increased Filings and Documents
All Counties are on the portal
More divisions are enabled
Appellate filings
More portal user accounts
Improved Filing and Document Quality
Filer Training and feedback
Software enhancements
Clerk training and updated business processes
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Service Requests
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
10000
June July August September October
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Highlights
Software Upgrades
Updated Portal Home Page
Added Jurisdictional Map
Eliminated Filing Backlog
eService
District Court of Appeal Implementation
Criminal E-Filing added 40 interfaces
Provide information for filing fee reconciliation
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Highlights
Infrastructure Upgrades
Added Second Internet Provider to provide
redundancy
Processing capacity more than tripled in
preparation for 10/1
Memory increased to 1TB allowing entire portal
database to be cached
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Highlights
Training Provided
WebEx recordings
WebEx eService Sessions – 1170 + participants
Workshops
Presentations and demonstrations
Production Support Provided
County and Appellate CMS Portal integration troubleshooting
Code configuration
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Goals
Improve Communications to user community
Quarterly software releases
Broaden our workgroup base to include
representation from all divisions
Increase automation
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Upcoming Projects
2013.03 E-Filing Portal Software Release
Bug fixes
Portal Software Upgrade to .NET 4.0
# Documents and # Pages on Work Queue
Filing Date Time Stamp
Filer manage payment accounts
Deleted user audit trail
Target December 13 - 20
February 3, 2014 Criminal E-Filing