e f f e c t i v e s u p e r v i s o n
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Supervisory\' skill acquisition training documentTRANSCRIPT
EFFECTIVE SUPERVISION
Prime Impact Consult
www.piconsultingltd.com
Sub-Titles
MAJOR FUNCTIONS OF SUPERVISORS ISSUES HAMPERING EFFECTIVE SUPERVISION THE HOWS OF EFFECTIVE SUPERVISION
Our Actions - the how and when we respond as supervisors
Our Benefits - the what and why we think as we do as supervisors.
Our Character - the who and whose we are as supervisors
CONCLUSION
INTRODUCTION
Supervision in the context of this workshop is a sacred trust because of the lives and future of the young ones that are ultimately involved.
By the way we supervise, we may ultimately turn out
citizens that are either Perplexed Frustrated Rebellious or Responsible
MAJOR FUNCTIONS OF SUPERVISORS
Supervisors typically Are responsible for their report’s progress
and productivity in the organisation Have strong working knowledge of the
activities in their groups
MAJOR FUNCTIONS OF SUPERVISORS
Supervision of a group of employees often includes:-
Conducting basic management skills which include decision making, problem solving, planning, delegation and meeting management.
Organising their department and teams
MAJOR FUNCTIONS OF SUPERVISORS
Noticing the need for and designing new job roles in the group
Hiring new employees Training new employees
MAJOR FUNCTIONS OF SUPERVISORS
Employee performance management, which include setting goals, observing and giving feedback, addressing performance issues, firing employees etc.
Conforming to personnel policies and other internal regulations
MAJOR FUNCTIONS OF SUPERVISORS
Supervisors are therefore involved in the management of
Human Resources – Paid and Volunteer Financial Resources Physical Resources
MAJOR FUNCTIONS OF SUPERVISORS
For each officer here, aiming to succeed as an
effective supervisor, it is important to honestly
ask yourself and answer the following
questions :- What does it mean to supervise in my
unique role? What would effective supervision look like in
my place of assignment?
ISSUES HAMPERING EFFECTIVE SUPERVISIONSuccessful and effective supervision is not just
a • ‘doing’ thing; it is a ‘being’ thing. • function of techniques and talent.
It involves • personal character. • Acts/actions.
ISSUES HAMPERING EFFECTIVE SUPERVISION Generally most workers experience
difficulties in supervision because most
assume and believe that supervision is in
adopting any of the following style and
principles: - Position occupied which defines the central
question as “where do you stand in the organisational hierarchy?
ISSUES HAMPERING EFFECTIVE SUPERVISIONWe experience difficulties in supervisionbecause most assume and believe that supervision is in The degree of authority to guard or grant
access to resources. It leads to “might makes right” mentality.
“How much charisma do you possess?” as central, and gauges effectiveness by gaining personal influence.
ISSUES HAMPERING EFFECTIVE SUPERVISIONWe experience difficulties in supervision
because most assume and believe that
supervision is in Sustaining conformity to bureaucratic
regulations. “How do you find your way through the procedures?”
“What consensus do we have and or can we build consensus?”
ISSUES HAMPERING EFFECTIVE SUPERVISIONWe experience difficulties in supervision
because most assume and believe that
supervision is in Problem – solving capability. It focuses on
“How do we solve the problems we face?” overlooking the human emotions and dynamics present in every complex situation.
ISSUES HAMPERING EFFECTIVE SUPERVISIONWe experience difficulties in supervision because most assume and believe that supervision is in “Who do you know who can do something
for us?” This involves agreements, through clever deal making, seeking brokered deals among competing interests which usually leads to our forsaking other important values.
THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors There are 3 main factors which, if properly
internalised, would provide the abilities for the establishment of effective supervision. These are:-
OUR ACTIONS OUR BELIEFS OUR CHARACTER
THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors ACTIONS : - In his actions the effective
supervisor concentrates on: Sound Hiring principles. The foundation for
organisational success is found in the hiring action. Avoid the “The boy is bad but manage him syndrome”.
THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: In his actions the
effective supervisor concentrates on: Rooting out ineffective performance and
attitudes Dealing especially strongly with character
flaws that threaten the well – being of the organisation.
THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: In his actions the
effective supervisor concentrates on: Dealing especially strongly with character
flaws that threaten the well – being of the organisation.
Pressing and expecting the best and accept nothing less from the people he supervises.
THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: In his actions the
effective supervisor concentrates on: Ensuring that the responsibility of
supervision is performed, even in the face of opposition.
Minimising the time spent on low – return activities
THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors BELIEFS: -These direct (not determine) our
activities and actions re-enforces our beliefs. They reflect in our: Attitudes Hypotheses Principles and Perspectives
THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: The effective
supervisor believes in and emphasises - The development of careful and thoughtful
communication methods. Diligence or persistence pays off (Are
diligent)
THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: The effective
Supervisor believes in and emphasises - Decisions should be made in counsel with
other people. Linking today’s actions with tomorrow’s
results in for increased motivation.
THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors: The effective
Supervisor believes in and emphasises - Seeing mistakes (both theirs and those of
their subordinates) as opportunities to learn and grow.
Enduring success is linked to high ethical standards (set and pursue high ethical standards).
THE HOWS OF EFFECTIVE SUPERVISIONEffective supervision factors CHARACTER: -The effective supervisor
must develop character traits that enhance effective supervision. He must be –
Far – sighted in vision to make provision for future needs.
Compliant with the rules. Persistent in obedience. That enables establishment of significant change.
THE HOWS OF EFFECTIVE SUPERVISIONThe effective supervisor must develop
character traits that enhance effective
supervision. He must be – Courageous in convictions that helps him to see
opportunity where others see only obstacles. Deep loyal to the standards and the organisation
.to him “the means” are as important as “the ends” even in the face of contrary opinions.
THE HOWS OF EFFECTIVE SUPERVISIONThe effective supervisor must develop
character traits that enhance effective
supervision. He must be – Contagiously enthusiastic this enables him to
generate the ability to motivate and channel the efforts of others to help accomplish impossible tasks against imposing odds and in record time.
THE HOWS OF EFFECTIVE SUPERVISIONThe effective supervisor must develop character traits that enhance effective supervision. He must be – Known for devout integrity. This earns him
respect and confidence of superiors (as well as the jealousy and intrigue of some peers).
Able to maintain a disciplined drive as a key ingredient that helps him to build a corps of capable and committed staffers.
EFFECTIVE SUPERVISION
CONCLUSION
Effective supervision is to seek to develop
skills and to learn new approaches that can
enhance our ability to help others achieve
their tasks with both greater effectiveness
and efficiency, even when doing so means
we must admonish and correct as well as
encourage.
EFFECTIVE SUPERVISION
THANKS FOR
YOUR RAPT
ATTENTION!!!
EFFECTIVE SUPERVISION
REFERENCES Introduction to Management and
supervision by carter McNamara, MBA, PhD.
Principle – Centered leadership by Stephen R. Covey.
Leadership Handbook of management and Administration by James D. Berkley.