e commerce opportunities in frontier markets.v4

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Jonathan D. Novotny

[TITLE PAGE]

| E-Commerce opportunities in

Frontier Markets

Jonathan D. Novotny

Compra.co.mz

ADAPT

OR

DIE

OR

SPEND LOTS OF MONEY

& then DIE.

| WHY do we seek for

opportunity in emerging economies?

Emerging economies = opportunity

Game changers

Emerging economies = opportunity

Predict.

Analysing - Options

Analysing - Options

Analysing - Options

Analysing - Options

2015 2016

Drivers behind the Emergence of Sub-Saharan Africa’s Emerging Markets

Analysing - Options

2015 2016

Inhibitors of Growth in Sub-Saharan Africa

Drivers behind the Emergences of Sub-Saharan Africa’s Emerging Markets

KENYA

SA

CHINA UAE

MOZAMBIQUE

Analysing - Options

| The BIG Question:

A. Is it better to have a larger market-share in a smaller country?

I. Is it better to have a generic market or niche?

II. How niche is your market going to be?

Did you ever do anything

crazy?

| Background:

Zambia, Mozambique, East Africa, W.Africa – Sierra Leone, Europe, SA

& Moz.

• Missions & Social Work

• 2009 - Founded Change the World Trust

• 2013 – Thesis on eComm

• Oct 2014 - Founded Compra.co.mz

# If you build something meaningful, the result will

always be the same.

Attitude: “Just jump!”

| A Story

| A Story

Why? • Pro-active market - Ready in two years.

• Start-up in eCommerce in Southern Africa.

• Booming – Mozambique was well on it’s way to becoming the most attractive investment destination in Africa

| A Story

Version 1.1

| The Team - 2015

| The market bottomed out;

• Political unrest,

• Kidnappings,

• Major scandals,

• War & refugees,

• Economic crises,

• Donor funds frozen,

• Human rights abuses & assassinations,

• Major inflation,

• Cost of living sky-rocketing .

• Some investors froze until 2017.

• Oil & Gas investments delayed

| Throughout history…

We learned how to build.

| We learned

about the elements,…

Where people learned how to…

And how to protect ourselves.

Where people learned how to…

| How to survive in extreme environments.

Where people learned how to…

…jump over camels.

| We learned how to adapt

…out of necessity.

| Practical Examples of Unexpected

Events • 2015 – Market fluctuations

• Sometimes weekly changes in prices

• Vendors unable to supply updates efficiently and us unable to efficiently upload modifications – Resultant unhappy clients.

• 2016 – Worsening market conditions result in massive decline in retail.

• Vendors reducing stock.

• Price uncertainty.

| WHAT CHANGED IN 1 YEAR?

• Lower valuation

• Harder fundraising

• Harder market

• Smaller market

• More price pressure.

• Higher pressure to break-even sooner.

| What this meant for us?

• Break-even sooner – Less sexy – More basics.

• Monetise alternative business services

• Cost saving

• Exploring NEW Categories

• Innovate – How are we doing that?

| CORPORATE

| VENDOR SALES

| VENDOR SHOPS

| Lessons - IDEOLOGY

• Merge

– with the Status quo. Compromise.

• Listen,

– Clients, suppliers & observers.

• Expect

– To be wrong.

| Lessons - PRACTICALLY

• Leverage partners.

• Handful of clients.

– Get a handful of clients before you begin.

• Don’t be afraid of adapting to local appetite,…

– Even if it is not pure ecommerce.

| EXAMPLES

| Example 1 : JUMIA & COD

• Essentially turning the platform into an ordering service and NOT a purchasing one.

• Thereby reducing efficiency and cost-savings but increasing sales.

Learning:

If you want to succeed, it may mean a hybrid business and not pure ecommerce.

| Example 2: Online Liquor Retailer

• Has shop & warehouse

• Does deliveries 24 hours

• Has telephone operators telling clients that they are the Director to gain trust and buy-in.

| Example 3: Classifieds Engagement

MOBO Free - Classifieds in Sub-Saharan Africa

• Hired youth in schools to promote the “Forum” feature as a way to increase engagement on the platform, boost SEO and grow market.

There are exceptions.

THANK YOU! [email protected]

+258 84 744 5292

+27 768872701