e banking security-05-security-and-usability

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Combine security with usability

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Page 1: E banking security-05-security-and-usability

Combine security with usability

Page 2: E banking security-05-security-and-usability

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Combine security with usability

eBankingSecurity.net

• Your security solution will only be a success if your customers think so.

• You want to outwit the bad guys, not your customers.

Page 3: E banking security-05-security-and-usability

Accessibility and user friendliness

eBankingSecurity.net

• User friendliness minimize the the need for customer support.

• Different users have different needs.

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Page 4: E banking security-05-security-and-usability

Different devices with consistent design

eBankingSecurity.net

• What devices you choose depends on what is important to both you and your customers.

• Different devices for different customer segments.

• Customers already familiar with the general design will require less support.

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Page 5: E banking security-05-security-and-usability

Consistency in online channels

eBankingSecurity.net

• Moving from the old interface to the new one, your customers will look for the familiar.

• Analyze what needs to be changed and what can be kept; then make the necessary adjustments.

• Make sure the user experience is consistent and familiar all the way from the device to the channel interface.

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A smooth migration to the new solution

eBankingSecurity.net

• The very move from an old solution to a new one can be critical to its success.

• Establish a migration plan to ease your customers into the new solution.

• Allow for the old and new solution to be used in parallel for a while.

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Page 7: E banking security-05-security-and-usability

Want to know more?

eBanking Security is your guide towards a more reliable and strategic eBanking security solution. The seminar series, the guide book and the web site with it’s thought provoking blogs and in-depth knowledge are all there to help you start asking the right questions and making the right choices.

Visit ebankingsecurity.net to find out more!

eBankingSecurity.net

Page 8: E banking security-05-security-and-usability

Every bank has its own characteristics: different customers, different requirements, different languages and different cultures. One size does not fit all. Ezio Suite is the most comprehensive, versatile and easy-to-implement eBanking Security solution is designed to mitigate even the most advanced attacks, as well as themost common mistakes by end users. It’s easier to deploy, easier to use and simpler to upgrade as your needs change.

Read more at Gemalto.com/ebanking

Page 9: E banking security-05-security-and-usability

The Ezio Way is a 9 step process helping banks succeed with their Ezio implementation, and get the best out of the most complete eBanking Security offering on the market, Gemalto’s Ezio Suite.

On the EzioWay website you get detailed insights from experienced professionals, quick interviews and educational films as well as eye opening overviews on a number of interesting topics www.ezioway.com