e-awb sponsored by:. chairmans opening remarks felix keck, managing director, traxon europe
TRANSCRIPT
e-AWBSponsored by:
Chairman’s Opening Remarks
Felix Keck, Managing Director,
TRAXON Europe
Welcome Address
Nick Rhodes, Director Cargo,
Cathay Pacific Airways Limited
Jackson Chan, e-AWB Services Manager e-Freight, Cathay Pacific Airways Limited
Nick Rhodes – Director CargoNick Rhodes – Director Cargo Jackson Chan – Manager e-FreightJackson Chan – Manager e-Freight
09 Mar 201109 Mar 2011
e-AWB VisionIATA World Cargo Symposium
Agenda
1. Introduction
2. CX EDI Agreement
3. CX e-AWB
4. CX e-AWB Vision
5. Q & A
e-AWB Timelines
HAFFA + key customers pre-alerted. Notice & briefing invitation issued
Feb10
Technical and operation training to Forwarder’s OPS Team
Mar Apr May
Briefing sessions to Forwarder’s Management
Conclude EDI Agreement
Jul Sep
Start trail run
Oct Nov
Start Pilot Run
Jan11
Implementation Strategy approved by S/C
All HKG Forwarders are ready
HKG e-AWBCut over
Dec
Why 100% e-AWB in HKG
One International Airport
Strong Home-Based Carrier
Close-unit Cargo Community
Co-operative Government and Customs
Strong IT Support – GLSHK
“Can-Do” Hong Kong Spirit
Project Champion
CX EDI Agreement
IATAIATAIATAIATA CXCX CXCX
CX Agreement adapted from IATA Model Agreement
IATA Model Agreement CX Agreement Difference?
Master Agreement Master Agreement Basically same
Annex A –Technical Annex Annex A –Technical Annex Basically same
Annex B- Conditions of Contracts for contracts concluded by electronic means
Annex B- Conditions of Contracts for contracts concluded by electronic means
Same
Annex C – Recommended practice 1670
Annex C – Recommended practice 1670
Same
Nil Annex D – Terms for initiating and concluding cargo contracts in respect of Warsaw Carriage
CX only – for non MC99 ** destinations
Nil Annex E - Conditions of Contracts for contracts concluded by paper means
CX only – for non MC99 ** destinations
Nil Annex F – Airport Schedule CX only – adopt e-AWB by airport
What are differences?
* *TPE/KHH/BKK/HKT/CMB/KTM/DPS/JKT/SUB/PNH/HAN/SGN/CEB/MNL/DAC/MOW
CX e-AWB
Shippers
Export Customs
Import Customs
OriginFreight Forwarders
Origin-Destination Carrier
Consignees
1.Invoice2.Packing List3.Certificate of Origin4.Letter of Instruction5.Dangerous Goods Declaration
6. Master Air Waybill7. House Waybill8. House Manifest9. Export Goods Declaration10. Customs Release Export
DestinationFreight Forwarders
15. Import Goods Declaration16. Customs Release Import
11. Flight Manifest12. Transfer Manifest13. Export Cargo Declaration14. Import Cargo Declaration
e-AWB Scope of Documente-AWB Scope of Document
Note: Four more documents were added in year 2010Note: Four more documents were added in year 2010
17.Flight Book List, 18.Security Declaration, 19.Transit Declaration and 20.CITES 17.Flight Book List, 18.Security Declaration, 19.Transit Declaration and 20.CITES CertificateCertificate
e-AWB only covers e-AWB only covers Master Air WaybillMaster Air Waybill and and House House ManifestManifest out of 20 Documents in this diagram out of 20 Documents in this diagram
• Removal of paper AWB & replace by electronic AWB data between Freight Forwarder and Airline.
• Replacing paper contract by electronic contract
• Establish first mandatory step for e-Freight
Objectives of e-AWB
Design Principles
• One standard process between Freight Forwarder and Airline.
• All cargo types.
• All destinations, MC99 or non-MC99 Countries.
How to implement it? To sign an Agreement for EDI with Forwarder
(Global agreement with Annex F for each individual location)
To exchange electronic messages via CDMP or direct host-to-host connection. CX IT Provider is GLSHK (Ezycargo/Ezyfreight)* Forwarder send FWB/FHL to Airline and receive FNA/RCS from Airline
Options:1. Host to Host connection
(Forwarder’s own system, Local IT Provider, Global IT Gateway) 2. Ezycargo/Ezyfreight
Design Approach One standard procedure to Freight Forwarder
– No AWB Paper for all destinations ex-HKG
Freight Forwarder has to send electronic Air Waybill and House Data to CX e-Freight (ezyfreight) System.
Other required documents can be manually uploaded to electronic airline pouch
CX will accept the AWB within 30 mins and inform Ready For Carriage with EDI message (RCS) or reject with error message (FNA)
CX will print AWB and House Manifest on behalf of forwarder based on individual destination requirement
AWB Printing Based on Destination
Note: Master Waybill will be printed in either Neutral or Laser A4Note: Master Waybill will be printed in either Neutral or Laser A4
House Manifest will be printed in Laser A4 House Manifest will be printed in Laser A4
Neutral AWB will be printed for truck and Interline shipmentsNeutral AWB will be printed for truck and Interline shipments
Hopefully in near future, AWB will be printed by destination only when required.Hopefully in near future, AWB will be printed by destination only when required.
Inbound Customs Clearance
Neutral AWB Laser AWB e-Freight
(4 copies) (Print 1 A4 paper copy)(No paper AWB
onboard)
Local Customs accept
PEK / CTU / CKG / FOC / HGH / KMG / NKG / NGB / TAO / PVG / WUH / XMN / CAN / CEB / HKT / PNH / JKT / SUB / KTM / DEL / BOM / MAA / RUH / JED / MOW / CMB/ BKK / DPS / MNL / HAN / SGN / DAC/ DXB / KIX / PNH
JNB / CSX / PUS / FUK / NGO / SPK / ADL / CNS / PER / BRU /MXP / ROM / ARN / BAH / YYZ / LAX / SFO / IAH / ATL / DFW / MIA / SYX / PEN / BLR / KHI / BKI / HND / SDJ /OKA
AKL / AMS / HKG / KUL / LHR / ICN / SIN / SYD / YVR / NRT / MEL / BNE/ FRA / CDG / MAN / JFK / ORD/ PER/ KHH/ TPE
e-AWB Process – OverviewFreight Forwarders
Receive Freight(warehouse receipt)
Deliver Freight
(system validation)
Resolve Issues(with forwarder if any)FNA
Resolve Issues (with airline if any)
Airlines
ERP Web
Service Providers
Deliver Pouch(to airline if any)
Fly Pouch(to destination if any)
Validate Information(data and scan)e-Pouch
(documents for airline acceptance: license, declaration letter etc)
Scan Documents
Freight on HandFSU/FOH(system starts data validation)
Freight AcceptanceFSU/RCSPrint Cargo Receipt
(if need be)(produce cargo receipt)
Receive InformationFWB/FHLPrepare Consol(system starts data validation)
Sample of e-AWB Pouch Label
Difference between e-AWB and e-Freight
e-AWB e-Freight To remove paper Air Waybill and replaced
by electronic message (FWB). To remove all physical papers required for air
transport, and convert them to electronic messages. Examples: Air Waybill, House Manifest, House AWB, Invoice, Packing List, Certificate of Origin, etc.
Can implement on non-IATA declared e-freight stations.
Only implement on IATA declared e-Freight stations.
No IATA Cargo IMP code Need to input IATA Cargo IMP code: EAW or EAP
The whole chain involves:Origin Freight Forwarder Origin Airline
The whole chain involves:Shipper Origin Freight Forwarder Origin Airline
Origin GHA Origin Customs Destination Customs Destination GHA Destination Airline Destination Freight Forwarder Consignee
Common Practice for e-AWB & e-Freight :Documents which can’t be converted to electronic data can be sent to Airline through Ezycargo as e-Pouch.
CX/KA have successfully cutover 100% e-AWB in HKG as planned on 01Jan11
e-AWB have been shipped to almost all CX/KA destinations and 100+ offline stations
All EDI Agreements signed
2/3 of HKG forwarders are connected by host-to-host
Latest Status
CX e-AWB Vision
Move AWB document printing from Forwarder to Airline origin station
Move AWB document printing from origin to destination, print only by exception
Implement 100% e-AWB for all CX/KA online stations by end 2012
Remove Forwarder Pouch by implementing e-Freight
e-AWB Vision
e-AWB Vision (cont..)Inbound Customs Clearance
e-Freight(No paper AWB onboard)
Local Customs accept
AKL / AMS / HKG / KUL / LHR / ICN / SIN / SYD / YVR / NRT / MEL / BNE/ FRA / CDG / MAN / JFK / ORD/ PER/ KHH/ TPE
PEK / CTU / CKG / FOC / HGH / KMG / NKG / NGB / TAO / PVG / WUH / XMN / CAN / CEB / HKT / PNH / JKT / SUB / KTM / DEL / BOM / MAA / RUH / JED / MOW / CMB/ BKK / DPS / MNL / HAN / SGN / DAC/ DXB / KIX / PNH
JNB / CSX / PUS / FUK / NGO / SPK / ADL / CNS / PER / BRU /MXP / ROM / ARN / BAH / YYZ / LAX / SFO / IAH / ATL / DFW / MIA / SYX / PEN / BLR / KHI / BKI / HND / SDJ /OKA
All CX stations are e-freight enabled station
Q & A ?
Thank You !
Keynote: The Iberia e-AWB Experience In Madrid
Angel Cabeza Rivas, Head of Network & Product Development, Iberia Cargo
IBERIA e-AWB VISION
Angel Cabeza IBERIA CARGO / Head of Network & Product Development
IATA World Cargo Symposium, Istanbul, March 9th, 2011
AGENDA
1. IB vision on e-AWB2. The solution3. The Status 4. What's next
IBERIA e-AWB VISION
The AWB is the common document for all shipments…Let´s Make it HISTORY !
Number of Documents & Complexity
Benefits & Shipments
eAWB
eFreight
Now
THE SOLUTION
Spanish Customs Support
IT Systems readiness: iberia-cargo.com & TRAXON GLOBAL CCS
eBusiness HelpDesk: eAWB & eFreight are MAJOR changes for all participants
IATA RP1670 full endorsment as IB eAWB standard Agreement
Forwarders & IBERIA Top Management willingness to embrace this initiative and get eAWB benefits in early stages
IBERIA eAWB KEY SUCCESS ELEMENTS
IBERIA e-FREIGHT & e-AWB STATUS
More than 10 with Global & Local Forwarders from Spain, Colombia, Germany
have already signed with IB eAWB Agreement
IBERIA as part of the IATA eAWB Working Group support the IATA RP 1670, and takes it as the
Standard IB eAWB Agreement
Other 2 Global and 8 Local Forwarders to join during 2011
IBERIA e-FREIGHT & e-AWB STATUS
Over 2.000 eFREIGHT (eAWB) shipments each month and growinge-AWB CAGR 2008-2010: +65%
MAD: 19%SPAIN: 12%NETWORK: 5%
% eAWB by origin
IBERIA e-FREIGHT & e-AWB STATUS
IATA MIP, Dec 2010IBERIA 5th Airline in the World & 1st European Airline
WHATS NEXT?
Legal framework is favourable with
MP4/MC99, and the eAWB Agreement
defined
ALL WE NEED IS A FIRMLY
SUPPORT FROM INTERNATIONAL
CUSTOMS
Everything is in place now to make WORLDWIDE the e-AWB iniciative a REALITY.
IT Systems are ready.
We All (Shippers, Forwarders &
Carriers…) are willing to start!
Keynote: The Emirates e-AWB Experience in Dubai
Niranjan Navaratnarajah, Manager Cargo Systems and E-Freight, Emirates SkyCargo
37
“Moving Toward 100%
e-AWB"By Niranjan NavaratnarajahManager cargo Systems & E-
Freight
38
Reduction in processing cost
Greater accuracy
Reduction in cargo handling delays
Elimination of the requirements to file and store paper AWB
Real-time access to AWB information when required and not from stores
Remember the Benefits.
39
How did we do it.
≥ Door to Door Campaign with Global Account Customers
≥ Campaign Locally with trusted customers
≥ Educate and explain the e-AWB concept to Staff and Customers.
≥ Be creative and offer differential Service offerings.
≥ Simplify it, e-AWB and e-Freight, Separate but connected.
40
How did we do it.
Explained that the e-AWB agreement is simply replacing the Condition of Contract on the AWB.
Contrary to opinion, the e-AWB agreement protects the interests of Customers.
Have an open dialog with Customs, Airline and Agent on a feasible solution to achieve e-AWB in the local market.
DXB customs don’t want the MAWB
41
Global Forwarders are cautious to accept and adapt e-AWB even though their IT systems are e-AWB capable already.
Forwarder local offices hesitant to adopt e-
AWB, what's in it for us?
Countries which have ratified the MP4/MC99 treaties where customs are still demanding original AWB documentation.
What are the challenges?
42
What are the challenges?
Changing the mind set among customers to accept electronic data (EDI) instead of paper documents.
Numerous legacy IT systems in place.
Customs IT landscapes are very diversified.
43
Keeping our Targets in View.
≥ 100% e-AWB by end 2014
≥ 70% e-AWB by end 2013
≥ 30% e-AWB by end 2012
≥ 10% e-AWB by end 2011
44
“Moving Toward 100%
e-AWB"
Thank You
Keynote: How to Roll-Out Successfully e-AWB?
Céline Lavinay-Hourcade, Manager, Cargo Industry Management, IATA
46
Objectives of e-AWB project Replace the paper Air Waybills by the electronic
version. No more paper AWB tendered to airlines!
Provide a win-win-win scenario for airlines, freight forwarders and ground handlers by lowering costs, increasing data accuracy and improving customer experience
47
Key milestones for the Industry 2010: standard approved (RP1670) by the
Industry and piloted by 9 airlines in 8 countries 2011: 6% e-AWB 2012: 30% e-AWB & standard EDI multi-lateral
agreement 2013: 70% e-AWB 2014: 100% e-AWB
48
e-AWB today
10 cargo hubs in 10 countries where e-AWB has already been piloted by 12 airlines
162 airlines & local FFA to be actively engaged in April/May by IATA to raise awareness and mobilize the industry toward the 2014 mandate
111 countries where e-AWB is legally feasible accounting for 95% of the global air freight volumes
49
Reduce your costs and delays
Improve your customer service
Start e-AWB, now!
50
Simple steps for your e-AWB project
1. Set up your project team
2. Define your deployment plan
3. Ensure technology is in place
4. Sign your first EDI agreements
5. Engage and align your partners
6. Use the support from IATA
51
Set-up your project team
Get the support from your Senior Management (Sales, IT, Legal, Operations, Customer support)
Your e-AWB project champion needs to have a lot of IT background, the cargo experience and the passion to make it happen
52
Define your deployment plan
When? First signed EDI agreement 100% out of home market 100% where feasible
How? By freight forwarder? By GHA?
Where? Home market? e-AWB markets? Top trade-lanes? e-freight trade-lanes? All trade lanes or only
MC99/MP4 trade lanes?
53
Ensure technology is in place Ensure you have the capability to send,
receive & archive FWB, FSU/RCS messages and Cargo Receipt
Offer web portal to your customers without EDI capability
Improve your data quality
54
Sign your first EDI agreements
Define your strategy Contact your top 20 customers? Engage all your customers in the same market? Contact the local FFA and let them push for their
members to sign the EDI agreements?
Involve the right people: Legal is in the driver seat, Sales and Claims departments need to be trained & informed
55
Engage and align your partners
Engage Communicate Explain Align
Ground handlers Freight forwarders Interline partners Airports IT providers Insurance companies
56
Use the support from IATAAlready available e-AWB basics e-AWB specifications IATA RP1670
on www.iata.org/eawb
Coming soon e-AWB scorecards e-AWB e-learning module e-AWB Interactive Map to
check the airports readiness e-AWB Handbook IATA Regional Workshops
e-AWB Questions & Answers
Moderator: Celine Lavinay-Hourcade, Manager, Cargo Industry Management,
IATA
Panel: Jackson Chan, e-AWB Services Manager e-Freight, Cathay
Pacific Airways Limited
Niranjan Navaratnarajah, Manager Cargo Systems and
E-Freight, Emirates SkyCargo
Angel Cabeza Rivas, Head of Network & Product Development, Iberia Cargo
Chairman’s Closing Remarks
Felix Keck, Managing Director,
TRAXON Europe