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2 Recruitment

In this unit learners are expected to : In this unit learners are expected to : learn the vocabulary and expressions in job learn the vocabulary and expressions in job application and interviewing;application and interviewing; learn some basic skills in job application and learn some basic skills in job application and interview;interview; learn to write job application letter and resume;learn to write job application letter and resume; perform interviewing in a proper manner. perform interviewing in a proper manner.

Time required: Time required: 6 hours 6 hours

Aim of learning

When a company needs toWhen a company needs to recruit recruit (( 招聘）招聘） or employ neor employ new people, it may decide to w people, it may decide to advertise the jobadvertise the job or or positionposition（职位）（职位） in the appointments section of a newspaper. in the appointments section of a newspaper.

People who are interested can thenPeople who are interested can then apply forapply for （申请）（申请） tthe job by sending in ahe job by sending in a letter of applicationletter of application （求职信）（求职信）or or covering lettercovering letter (US (US cover lettercover letter 简历的附信简历的附信 )) and a and a ccurriculum vitae [‘vi:tai]urriculum vitae [‘vi:tai] （简历）（简历） oror CV CV (US (US resume)resume) containing details of their containing details of their education and experienceeducation and experience. .

A company may also ask A company may also ask candidates candidates （求职者） （求职者） to comto complete a standardplete a standard application formapplication form （申请表）（申请表） ..

Vocabulary study

The company‘s Human Resources department will The company‘s Human Resources department will then select the most suitable applications and prepthen select the most suitable applications and prepare a are a short list short list （优先名单）（优先名单） ofof candidatescandidates or or a applicantspplicants,, who are invited to attend an who are invited to attend an interview interview（面试）（面试） . .

Another way for a company toAnother way for a company to hire hire （雇佣）（雇佣） is bis by using the services of ay using the services of a recruitment agencyrecruitment agency （招聘机构）（招聘机构） (US(US search firmsearch firm)) who who

will provide them with a list ofwill provide them with a list of

suitable candidates.suitable candidates.

Key wordsKey words

unwind—relaxunwind—relax 放松放松liked to unwind with a cocktail before dinner.liked to unwind with a cocktail before dinner. team gameteam game －团队游戏、活动－团队游戏、活动 personality testpersonality test －性格测试－性格测试 graphologygraphology －笔迹学、笔迹分析－笔迹学、笔迹分析 top performerstop performers －最佳表现者；－最佳表现者； plane ticketsplane tickets 机票机票 tokentoken 代币 代币 subway tokens.subway tokens. 地铁代币地铁代币 pinballpinball 弹子球弹子球 patent patent 专利专利 frisbeefrisbee 飞盘飞盘

Lead-in

movie tickets movie tickets 电影票电影票 a wealth of a wealth of －－ a lot of a lot of 大量的大量的 career opportunity career opportunity －就职机会；工作机会－就职机会；工作机会 professional experienceprofessional experience －专业工作经验－专业工作经验 internshipinternship 实习期实习期 co-op programsco-op programs 消费合作社计划消费合作社计划 on-campus interviews on-campus interviews 校园面试校园面试 career expos career expos 大型招聘会大型招聘会 press release press release 新闻稿新闻稿 probation period probation period 实习期 实习期

Reading:Reading: 1 Read the advertisement on Page 17 from t1 Read the advertisement on Page 17 from the website of the American company Cognex, and mathe website of the American company Cognex, and match the information below with the corresponding red bch the information below with the corresponding red boxes in the advertisement.oxes in the advertisement.

1 Cognex provides evening entertainment for its employee1 Cognex provides evening entertainment for its employees.s.2 There is a place for employees to play and 2 There is a place for employees to play and unwind (relaunwind (relax).x).3 Employees are given the opportunity to travel to foreign 3 Employees are given the opportunity to travel to foreign countries.countries.4 Cognex likes to recognize and thank employees for their 4 Cognex likes to recognize and thank employees for their hard work.hard work.

Lead-in

2. In pairs, discuss these questions.2. In pairs, discuss these questions.

1 What are the advantages and disadvantages of w1 What are the advantages and disadvantages of working for Cognex?orking for Cognex?2 Would you like to work for a company like this? 2 Would you like to work for a company like this? Why/Why not?Why/Why not?3 What do you think of this type of recruitment adv3 What do you think of this type of recruitment advertisement?ertisement?4 What kind of person is Cognex hoping to recruit?4 What kind of person is Cognex hoping to recruit?5 What other ways can companies 5 What other ways can companies use to advertise for staff?use to advertise for staff?

3. Different methods may be used to recruit people. In 3. Different methods may be used to recruit people. In groups, discuss the following.groups, discuss the following.

Candidates may be asked to:Candidates may be asked to:

• • tell a joketell a joke

• • take part in a team game with take part in a team game with

employees from the companyemployees from the company

• • make a five-minute speechmake a five-minute speech

• • complete a probation period before being accepted complete a probation period before being accepted

Employers may:Employers may:• • offer a job to the husband or wife of a good candidate offer a job to the husband or wife of a good candidate • • prefer to recruit people from the families of employeesprefer to recruit people from the families of employees• • ask candidates to complete a personality testask candidates to complete a personality test• • have candidates‘ handwriting analysed (graphologyhave candidates‘ handwriting analysed (graphology 笔笔迹学、分析迹学、分析 ))

Which methods do you think are acceptable/unacceptable?Which methods do you think are acceptable/unacceptable? Why? Would it be possible to Why? Would it be possible to recruit like this in your country?recruit like this in your country?

Reading:Reading: Read the text on page 18, and Read the text on page 18, and decidedecide I If the statements on page 19 are true (T) or false f the statements on page 19 are true (T) or false (F).(F).

Key words & expressionsKey words & expressions ： ： managerial classes managerial classes 管理层管理层 cunning -cunning -Marked by or given to artful subtlety and deceptivenesMarked by or given to artful subtlety and deceptiveness.s. 狡猾的，狡诈的，诡诈的狡猾的，狡诈的，诡诈的

accomplishment - -accomplishment - -an achievement.an achievement. 成绩，成就：成绩，成就：

propel them uppropel them up the corporate ladder the corporate ladder －－－－ bring them bring them the chances for promotion (propel—the chances for promotion (propel— 推进）推进）

Reading

submitsubmit to a series of paper-and-pencil tests to a series of paper-and-pencil tests －－ change to written tchange to written testsests brainteasersbrainteasers －－ A mentally challenging problem or puzzle.A mentally challenging problem or puzzle. 脑筋急转弯：脑筋急转弯：一个考验智力的难题一个考验智力的难题 psychologistpsychologist －心理学家－心理学家Simulated/simulation ---Simulated/simulation --- 模拟的模拟的 intangibleintangible qualitiesqualities －－ Incapable of being perceived by the senses.Incapable of being perceived by the senses.感觉不到的感觉不到的 evaluateevaluate candidates candidates －－ To examine and judge carefully; appraise.To examine and judge carefully; appraise.对…评价：对…评价： entrepreneurialentrepreneurial －－ like a person who organizes, operates, and alike a person who organizes, operates, and assumes the risk for a business venture.ssumes the risk for a business venture. 有企业家精神的有企业家精神的：： coachcoach －－ To train or tutor or to act as a trainer or tutorTo train or tutor or to act as a trainer or tutor..训练或指导训练或指导 functionfunction under pressure under pressure －－ To have or perform a function; serve:To have or perform a function; serve:有或起作用；行使职责有或起作用；行使职责： ： e.g. functioned as ambassador.e.g. functioned as ambassador. corporate culturecorporate culture －企业文化－企业文化

career accomplishmentcareer accomplishment －职业成就－职业成就 management stylemanagement style －－管理风格－－管理风格 interrogationsinterrogations －－询问－－询问 downsizedownsize －－ To make in a smaller size:To make in a smaller size: 以较小尺寸制以较小尺寸制造：造： cars that were downsized during the gasoline-conscious cars that were downsized during the gasoline-conscious 1970‘s; 1970‘s; 在汽油短缺的七十年代以较小尺寸制造的小在汽油短缺的七十年代以较小尺寸制造的小汽车；汽车； a corporation that downsized its personnel in response to a corporation that downsized its personnel in response to a poor economy.a poor economy. 因经济不景气而裁员的股份有限公司因经济不景气而裁员的股份有限公司 slashed layersslashed layers －大量裁员的阶层－大量裁员的阶层 accelerateaccelerate －－ To increase the speed of.To increase the speed of. 加速，促加速，促进：进： He decided to accelerate his advertising.He decided to accelerate his advertising. 他决定增加广他决定增加广告的数量。告的数量。

vice-presidentvice-president 副总裁副总裁 shift to shift to 改变到、转移到改变到、转移到 unconvincedunconvinced 不信服的不信服的 anecdotalanecdotal evidence evidence －轶事一样的－轶事一样的 like a short alike a short account of an interesting or humorous incident.ccount of an interesting or humorous incident. size upsize up executive candidates executive candidates －－ evaluate evaluate 评估评估 rationalizerationalize their choice their choice －合理化－合理化 hiring practice –hiring policyhiring practice –hiring policy toughen –strengthen v.(toughen –strengthen v.( 使使 )) 变坚韧变坚韧 , (, ( 使使 )) 变变顽固顽固 sexual harassment sexual harassment 性骚扰性骚扰 personality traits personality traits 个人品质、特征个人品质、特征

3. Complete the passage on pp.20 about the role of searc3. Complete the passage on pp.20 about the role of search firms in recruiting, using words from Vocabulary 1 and fh firms in recruiting, using words from Vocabulary 1 and from the Key Vocabulary section. Change the form of the rom the Key Vocabulary section. Change the form of the words where necessary.words where necessary.

Key words: Key words: headhunter/executive search firm headhunter/executive search firm 猎头公司猎头公司specialize in specialize in －专业于－专业于The shop specializes in mountain-climbing gear.The shop specializes in mountain-climbing gear. 专门销专门销售登山用具的商店售登山用具的商店costlycostly and time-consuming and time-consuming －－ expensiveexpensivesimulations simulations －模仿、模拟－模仿、模拟computer simulation of an in-flight emergency.computer simulation of an in-flight emergency. 计算机模拟飞行计算机模拟飞行途中的紧急情况途中的紧急情况evaluate evaluate －评估－评估

Compound nounsCompound nouns can be formed in different ways. can be formed in different ways. Decision maker Decision maker (line 71) (line 71) is formed by combining two nouns and refers to is formed by combining two nouns and refers to 'someone who makes decisions'. The nouns in the two 'someone who makes decisions'. The nouns in the two boxes below can be combined in the same way.boxes below can be combined in the same way.

1 Match one noun from each box to form a compound 1 Match one noun from each box to form a compound noun. ( pp 21)noun. ( pp 21)

2 Check your answers in a dictionary and note if the 2 Check your answers in a dictionary and note if the expression is written as two words, with a hyphen (-) or as expression is written as two words, with a hyphen (-) or as one word.one word.

3.Can you think of four more expressions like this?3.Can you think of four more expressions like this?

Discussion:Discussion:

On page 158 you will find four examples of On page 158 you will find four examples of questions from a personality test of the type questions from a personality test of the type mentioned in the textmentioned in the text..

1. Follow the instructions and answer each 1. Follow the instructions and answer each question.question.

2. In pairs, discuss your answers to the questions. 2. In pairs, discuss your answers to the questions. What do you think the answers would tell an What do you think the answers would tell an employer about your personality?employer about your personality?

3. What do you think of this type of testing?3. What do you think of this type of testing?

Language FocusLanguage Focus

Match the sentences in the group numbered with Match the sentences in the group numbered with numbers with the group numbered with letters. numbers with the group numbered with letters. (p21)(p21)

Suggested answers: Suggested answers:

1/f 2/c 3/a 4/d 5/g 6/b 7/e1/f 2/c 3/a 4/d 5/g 6/b 7/e

Practice Practice This is part of a report that a personnel manager wThis is part of a report that a personnel manager wrote after interviewing a candidate for the position rote after interviewing a candidate for the position of Director of Software Development. Put the verbof Director of Software Development. Put the verbs in brackets into the present simple or present cons in brackets into the present simple or present continuous tense. (pp22)tinuous tense. (pp22)Words & Expressions:Words & Expressions: articulate articulate －－ eloquenteloquent 发音清楚的；善于表达发音清楚的；善于表达的的 well presentedwell presented －－ well stated or explainedwell stated or explained 陈述陈述恰当的恰当的 soft engineering soft engineering －软件工程－软件工程 challenging positionchallenging position －有挑战性的职位－有挑战性的职位 field of specialization field of specialization 专业领域专业领域

exploitexploit －（－（ use)use) 采用采用 stimulating environmentstimulating environment － － challenging situatiochallenging situationn field of specialization—field of specialization— 专业领域专业领域 contributecontribute to that growth to that growth －贡献于；－贡献于； perfectperfect his German—improve his German—improve 完善、提高完善、提高 trade fair trade fair 贸易博览会贸易博览会 // 展销会展销会

Skills FocusSkills FocusListening Listening Look at the job advertisement on pp22. You will hear a coLook at the job advertisement on pp22. You will hear a conversation in which Fiona Scott is telling a friend about thnversation in which Fiona Scott is telling a friend about the advertisement. Listen to the conversation and complete te advertisement. Listen to the conversation and complete the missing information.he missing information.W & E:W & E: substantialsubstantial 丰富的；大量的；真实的丰富的；大量的；真实的 proficiency proficiency －－ with sufficient skillswith sufficient skills 熟练熟练 outdoor experienceoutdoor experience 户外经验户外经验 environmental background environmental background plus –additional conditionplus –additional condition 附加条件附加条件 glamour—glamour— 疑惑疑惑 // gritty gritty 坚忍不拔坚忍不拔 functional—with many function functional—with many function

WritingWriting

The curriculum vitaeThe curriculum vitaeFiona Scott decide to apply for the job at PatagoniFiona Scott decide to apply for the job at Patagonia. Study her CV carefully to see how she has presea. Study her CV carefully to see how she has presented the information about herself. Where do you tnted the information about herself. Where do you think each of the following headings should be plahink each of the following headings should be placed? ced?

References (References ( 证明人） 证明人） Activities Activities 社会活动社会活动Personal detailsPersonal details 个人信息 个人信息 EducationEducation 教育教育Skills Skills 技能 技能 Professional ExperienceProfessional Experience 工作经验工作经验

diplomadiploma 文凭、毕业证书文凭、毕业证书 trusttrust －－ The confidence reposed in a trustee when giving the trusteThe confidence reposed in a trustee when giving the trustee legal title to property to administer for another, together with the te legal title to property to administer for another, together with the trustee's obligation regarding that property and the beneficiary.rustee's obligation regarding that property and the beneficiary.信托：给予受托人合法财产权的信任，以便其为他人管理财信托：给予受托人合法财产权的信任，以便其为他人管理财产并承担涉及财产及受益人的义务产并承担涉及财产及受益人的义务 on all aspects of on all aspects of 在各个方面在各个方面 distribution distribution 派送派送 monthly journal monthly journal 月刊杂志月刊杂志 promotional material promotional material 宣传材料宣传材料 brochures brochures 小册子小册子 co-ordination co-ordination 协作协作 media coverage media coverage 媒体的覆盖、发行媒体的覆盖、发行 tribune tribune 论坛；讲台论坛；讲台 conduct interviews---carry out interviewsconduct interviews---carry out interviews local community sport events local community sport events 地方社区体育活动地方社区体育活动 ski instructor ski instructor 滑雪教练滑雪教练

2 The letter of application2 The letter of application

The letter of application can be as important as the CV in The letter of application can be as important as the CV in that it often provides the first direct contact between a that it often provides the first direct contact between a candidate and an employer. If this letter is not well written candidate and an employer. If this letter is not well written and presented, it will make a poor impression.and presented, it will make a poor impression.

The letter of application normally The letter of application normally contains four contains four paragraphsparagraphs in which you should: in which you should:

• • confirm confirm that you wish to apply and say where you that you wish to apply and say where you learned about the joblearned about the job

• • say say why you are interested in the position and relate why you are interested in the position and relate your interests to those of the companyyour interests to those of the company

• • showshow that you can contribute to the job by that you can contribute to the job by highlighting highlighting your most relevant skills and your most relevant skills and experienceexperience

• • indicateindicate your willingness to attend an interview your willingness to attend an interview (and possibly say when you would be free to (and possibly say when you would be free to attend)attend)

On page 23 you will find details from Fiona Scott's letter On page 23 you will find details from Fiona Scott's letter of application. Look at the outline of the letter on the left aof application. Look at the outline of the letter on the left and indicate where the information below should go.nd indicate where the information below should go.

Key words and expressions:Key words and expressions: non-profit making organization-non-profit making organization- 非营利组织非营利组织 welcome the chance to do sthwelcome the chance to do sth suit both my personal and professional interests--suit both my personal and professional interests-- familiarize me with sth. ---familiarize me with sth. --- 使 某人对…使 某人对… .. 熟悉熟悉 nature enthusiastnature enthusiast －天生的热情－天生的热情 defender –defender – 保护者保护者 environmental cause environmental cause 环保事业环保事业

WritingWriting

Clarke Hooper is advertising for graduates. ReaClarke Hooper is advertising for graduates. Read the advertisement (pp25) carefully, then prepare d the advertisement (pp25) carefully, then prepare the CV and letter of application that you would senthe CV and letter of application that you would send to Michelle Hocking. You may invent as many dd to Michelle Hocking. You may invent as many details as you wish, but note that the person who yoetails as you wish, but note that the person who you present in your CV will not graduate until the enu present in your CV will not graduate until the end of this year.d of this year. sales promotionsales promotion grab people’s attentiongrab people’s attention account handler –account handler – 财务管理人员财务管理人员

ListeningListening

You will hear David Smyth, the Personnel Manager of a You will hear David Smyth, the Personnel Manager of a major European insurance company, answering questions major European insurance company, answering questions about the way he interviews and selects candidates.about the way he interviews and selects candidates.

1 . In the first extract he talks about the four points listed 1 . In the first extract he talks about the four points listed below. Listen and number them in the order in which he below. Listen and number them in the order in which he mentions them.mentions them.

a the mistakes a candidate can make in an interviewa the mistakes a candidate can make in an interview

b the qualities a candidate must haveb the qualities a candidate must have

c his advice to intervieweesc his advice to interviewees

d the kinds of things a candidate is expected to knowd the kinds of things a candidate is expected to know

Listen again and make notes on each point.Listen again and make notes on each point.

ListeningListening Keys: Keys:

Qualities: Qualities: an ability to react quickly, be intelligent , be an ability to react quickly, be intelligent , be suitable for the position. The person should be well suitable for the position. The person should be well presented, pleasant and tidy.presented, pleasant and tidy.

Things he/she is expected to know: Things he/she is expected to know: He/she should have He/she should have fairly good knowledge of what the company does, what fairly good knowledge of what the company does, what he/she is expected to do, who he/she is going to report to. he/she is expected to do, who he/she is going to report to.

The mistakes a candidate can make in an interview: The mistakes a candidate can make in an interview: to to say “yes” and agree with everything the interviewer says.say “yes” and agree with everything the interviewer says.

Advice to a interviewee: Advice to a interviewee: listen, ask the right questions, listen, ask the right questions, create a good relationship with the interviewercreate a good relationship with the interviewer. .

2. In the second extract, David Smyth talks about 2. In the second extract, David Smyth talks about the stages of an interview. Listen to what he says the stages of an interview. Listen to what he says and complete the following chart. (pp26)and complete the following chart. (pp26) Keys:Keys: 2) The interviewer greets the candidates and 2) The interviewer greets the candidates and brings him into the office.brings him into the office.

4)The interviewer reviews the CV.4)The interviewer reviews the CV.

6) the candidate asks questions for about 5 to 10 minutes.6) the candidate asks questions for about 5 to 10 minutes.

7) The interviewer ask more general questions about the 7) The interviewer ask more general questions about the candidate’s life, and adds one or two trick questions at the candidate’s life, and adds one or two trick questions at the

end of the interview.end of the interview.

3. Look at the questions that David Smythe uses 3. Look at the questions that David Smythe uses during an interview. In which section of the inteduring an interview. In which section of the interview would each question appear? (pp26)rview would each question appear? (pp26)

In pairs, look back at the job advertisement on In pairs, look back at the job advertisement on papage 25ge 25. You are going to interview a candidate for a . You are going to interview a candidate for a place on the graduate recruitment programme. Swaplace on the graduate recruitment programme. Swap your CVs and letters of application with another p your CVs and letters of application with another pair and prepare questions you would like to ask epair and prepare questions you would like to ask each of them.ach of them.

When you have prepared the questions, interview When you have prepared the questions, interview one of the students whose CV you have read. After one of the students whose CV you have read. After the interview, discuss the candidate with your partthe interview, discuss the candidate with your partner. Would you employ him/her? Why? Why not?ner. Would you employ him/her? Why? Why not?

Speaking

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