dynamics day 2014: microsoft dynamics ax - roadmap
DESCRIPTION
A look into Dynamics AX updates and community feedback as well as what new features and trends we will see for retail, call centre, warehouse management and service industries. Dynamics Day is Australasia's leading event for users of Microsoft Dynamics. For those of you who couldn't make it along to the event, we have made all session content available online.TRANSCRIPT
Douglas Daley, Solution SpecialistAngelo Jebamony, Solution Specialist
Dynamics AX
Roadmap and update
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Technology trendsMobile
By 2016, smartphones and tablets will put power in the pockets of a billion global consumers
65% of companies are deploying at least one social software tool
Social
The world’s mobile worker population will reach 1.3 billion—more than
37% of the total workforce—by 2015
Cloud
Digital content grew to 2.7ZB in 2012,
up 48% from 2011, rocketing toward 8ZB by 2015
More than 80% of new apps will be distributed or deployed on clouds in 2012
Big Data
Millennials will make up
75% of the American workforce by 2025
70% of businesses are either using or investigating cloud computing solutions
80% growth of unstructured data is predicted over the next five years
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Pace of change1.6
trillion
7 million
2
R&D Spend (as a % of GDP)
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RainierAX ‘7’
New HTML5 UI
Looks like LCS
Functionality ~ R3: R3 brought forward the functional leap
Architecture update for cloud, browser based UI and
development in Visual Studio
Timeline… we think deployments will start in 12-18
months
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The AX R&D Feedback Communityhttps://microsoft.qualtrics.com/SE/?SID=SV_8q8jSPfPyr1fDi5
For current AX Customers, ISVs, Partners, and End Users
and Consultants with specific areas of expertise
Join areas of interest such as a functional domain, industry
focus or technical focus
Apply to participate in upcoming private betas (such as
the new CU8 release)
Share with the community through Connect and Yammer
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Lifecycle Serviceshttp://blogs.msdn.com/b/lcs/
Cloud
Monthly releases
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Project SiennaAccess .Next
Rapid business user prototyping of connected apps
How can we get AX data into Sienna? Excel via PowerBI or oData
Rest API atop SQL Server
Retail
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Trending in AX for RetailDynamicretail
Engaged employees
Make people your advantage
Embrace a new workforce
Leverage social, mobile, and cloud
“Omnichannel shoppers spend up to 50% more than single channel shoppers.”
—IDC Retail Insights
Devices that sell Counter showrooming Drive a better consumer
experience Increase conversion
Employees with devices 50% more productive
-2013 Forrester TEI Study
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Trending in AX for Retail
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Trending in AX for Retail
Loyalty rewrite – a global loyalty program
Global gift cards
Pricing and promotional flexibility
Call centre channel
Enterprise deployment and monitoring
Call Centre
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Trending in Customer ServiceNew retail channel
Call Scripts
Keyword search
Margin Analysis
Order Hold
Cross Sell /
Upsell Continuity orders
Purge Sales
History
Customer Cases
Customer Service
Item Lists
Direct Delivery
Pricing control
Enhanced
payments
Instalment
payments
Order events
Detailed order status
Advanced Notes
Letter Template
s
Customer
Statistics
& More…..
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Customer classificationRecency, frequency, monetary (RFM) score
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What you have just seen…Call Centre module
Retail channel – use retail catalogues and retail pricing
Keyword search
Sales order payments
Up-Sell and Cross-Sell functionality
Order holds
Margin analysis
Scripts for guided selling
Warehouse Management
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Trending in: Warehouse managementThe value proposition
ERP
TMSWMS
ERP
TMSWMS
Fully embedded solution – Real time – Visibility – One Source of the Truth
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Reservation Hierarchy
•Site
•Warehouse
•Batch
•Location
•Licence Plate
Sales Order Reservation [Soft Reservation]
Wave release to warehouse [Hard Reservation]
Soft vs Hard Reservations
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Trending in: Warehouse management
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Trending in: Warehouse managementAdvanced Warehouse Management Replaces the WMS II module
Enhanced reservation hierarchy
Advanced picking strategies including cluster picking
Advanced put away strategies
Cross docking
Licence plates and Inventory status added to inventory
dimensions
Native Radio Frequency (RF) for hand-held scanners
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Trending in implementationsRapid time to value and transparency
From workloads to incremental implementation models
Accelerated process frameworks inSure Accelerators
Lifecycle Services BPM
Learning from agile Daily meetings with a simple focus
Cyclic reviews answering 3 simple questions: Start, continue, stop
Lighter documentation styles: cards verse FDDs
Service Industries
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Trending in AX for Service IndustriesCU6, CU7 and R3
Make it easier to create and estimate projects
Make it easier to resource projects
Make it easier to track progress and manage budgets and
forecasts
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What we sawImproved estimation, resource management and tracking
New hierarchical WBS
Automatic scheduling
Task dependency mapping
Automatic estimate creation
A single screen for
estimating tasks and
expenses
Flexible resource search
Visual availability
Soft and hard booking at project
or assignment level
Analyse budgeted and
forecasted costs and effort from
a single form
Perform earned value reporting
THE END