INFORMATION TECHNOLOGY

2014

DIGIWORLD IT TeamFRANCHISE

1. HARDWARE SPECIFICATION

1. PROCUREMENT OF HARDWARE

2. INSTALATION OF POS SOFTWARE

3. TRAINIG OF POS SOFTWARE

2. DATA ENTRY BILLING/GRN

4. MASTER DATA MANAGEMENT

Responsibility Matrix for smooth Implementation

3. DAILY BACKUP5. POS TROUBLE SHOOTING

Benefits of POS

1. Customer Experience Customer will get a common bill format for all the DW stores If in case bill is lost from customer he can get the re-print bill from any DW H.O. by just giving customer name, Invoice Date and phone no. etc.

Benefits of POS

2. Working Experience a) User friendly Software developed in-house. b) Items are easily fetched no need to create item like other ERP. c) Easy to do handle daily processes Billing, In-warding, etc. d) Reports are very simple and informatics for easy understanding.

3. Invoice to PO Functionality

We have successfully developed a functionality to Inward GRN in three simple steps. Franchisee has to just select respective PO No. and system will pick all other information from system itself.

POS Screen

Customer Experience Customer will get a basic bill format which is default for all DigiWorld stores. If in case bill is lost from customer he can get the reprint bill from any DigiWorld store by just getting customer name and phone no.

POS Screen

Customer Experience Customer will get a basic bill format which is default for all DigiWorld stores. If in case bill is lost from customer he can get the reprint bill from any DigiWorld store by just getting customer name and phone no.

GO TO PURCHASE MODULE

POS Screen

Customer Experience Customer will get a basic bill format which is default for all DigiWorld stores. If in case bill is lost from customer he can get the reprint bill from any DigiWorld store by just getting customer name and phone no.

1. CLICK ON GRN2. SELECT THE PO NO.3. ENTER THE INVOICE

NO.4. CLICK ON NEW GRN

POS Screen

Customer Experience Customer will get a basic bill format which is default for all DigiWorld stores. If in case bill is lost from customer he can get the reprint bill from any DigiWorld store by just getting customer name and phone no.

1. ENTER THE INVOICE DATE2. ENTER THE INVOICE TOTAL

AMOUNT3. CLICK TO ADD DETAILS4. ENTER THE GRN QUANTITY

AND PRICES OF ARTICLE

POS Screen

Customer Experience Customer will get a basic bill format which is default for all DigiWorld stores. If in case bill is lost from customer he can get the reprint bill from any DigiWorld store by just getting customer name and phone no.

1. SAVE 2. VALIDATE 3. SUBMIT

Franchisee Support Needed

1) POS Billing should be on daily basis

2) Basic Infra should be available at Store level ( Computer/Internet/Printer & Electricity back- up) for POS Support from DW Team.

3) SPOC for day to day interaction for POS.

4) Franchisee should inform DW H.O./Regional IT team for system back-up before formatting. This will help to save punched data.

Web Ordering System (WOS)

1) To track Franchisee & COCO Orders

2) To track franchisee order ageing

3) To analyze gap between order & delivery

4) To help category to plan bulk sourcing

WOS Screen

1. SAVE 2. VALIDATE 3. SUBMIT

Suggestion for Improvement@

dwpossupport @digiworld.net.in