duty of care and travel risk management: lag indicators
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CHAPTER EIGHT
Lag Indicators
Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security
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A"er the Fact: Too many planners and managers make decisions on what has already happened, and only make provisions for those events and circumstances. Effec=ve risk management, and legal compliance, requires managers and businesses to an=cipate events, threats and hazards too.
Evidence of the ineffective nature of pure lag [after the fact] indicators is present in government travel advisories. Withstanding the overly generic nature and non-business audience of such advisories, risk ratings or threat levels can change in a matter of minutes, only after the event. While it may only be one event, not even affecting you or your travellers, the entire risk paradigm has been moved but it took an event to do so. Real risk management systems and guides will not be so dynamically affected by singular, extra ordinary events.
Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security
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Insurance Placebo: You can’t insure against negligence nor transfer the risk to your travel insurance provider. Historical events and outcomes are unlikely to apply to you and your travellers specifically, resul=ng in false data and higher fees.
Breaches to the health and safety legislation are criminal in nature, therefore prosecuted as a crime. Your defence will be based on what others deem as reasonable. Your business travellers will be constantly making decisions and changes that affect their own health and safety whilst travelling. Ill-informed or ignorant business travellers will make poor choices and risk endangering themselves and your business. They will therefore need to be informed, educated, prepared and updated to plausible and likely hazards, regularly. Prepare your business and travellers for the here and now as well as the future, not past events and tales of misadventure and extreme situations.
Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security
Page 29
“ The concept of recklessness requires foresight of the probability or likelihood of the consequences of the contemplated act or omission and willingness to run the
risk of the consequences becoming a reality”
-‐ Pemble v R (1971) 124 CLR 107 per McTiernan and Menzies (Australia)
If you’re interested in understanding how to instantly evaluate, educate and monitor the risk for every single traveller and business trip as part of your travel health, safety, security and risk management
What begins as a workplace extension, ends in a business anywhere opportunity “
” -‐ Tony Ridley CEO Intelligent Travel