dunk squad
TRANSCRIPT
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Dunk Squad LaundryAlex Nissenoff, Armando Mendoza, Kristen Chin, Stuart Rosete
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Who We Are?● Located in Fullerton, California● Who we provide our service to
● Mission: We will offer laundry services with free home pickup and delivery. Our high quality and convenience will save time for our customers.
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Services and Operations
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● Our website will be used for customers to place orders: ○ They can make an account for quick order entry ○ There are several options for things such as:
■ How many pieces of clothing they want cleaned ■ How they want the clothes cleaned ■ What time they want the clothes picked up/delivered
Our Website
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Payment Plans● Choose from four affordable payment plans
● Each payment is made per order or per month○ 1 load= $8.00 per order○ 2 loads= $10.00 per order○ 4 loads= $12.00 per order○ unlimited loads = $35.00 per month
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Customized Orders● Dunk Squad Laundry offers a variety of detergents and softeners for
customers to choose from.
● Detergents include:○ Tide○ Wisk○ All○ Purex ○ Gain
● Softeners include:○ Ultra Downy○ Snuggle○ Bounce
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Customer Convenience● There are scheduled pick-up and delivery times spread throughout the day
to work with customer schedules.○ Pick-up Times: 6 AM, 9AM, 12 PM, 3 PM
○ Delivery Times: 9 AM, 12 PM, 3 PM, 6 PM
● Receive a complimentary Dunk Squad laundry bag to use for pick-ups and deliveries.
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Financials
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Our Customer BaseCalifornia State University Students● Target is 20%● Modest beginnings with minimal loss
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Initial Investments Initial Investments
Water outlets $300
Vans $47,000
Machines (20) $31,980
License and permits $1,000
First Year’s fixed cost $72,324
First Year’s variable cost $60,720
Miscellaneous business expenditures $960
Approximate amount for start-up $214,284
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Our Customer Base (Cont’d)California State University Fullerton students
Sales Variable Fixed
200 students @ $35
$7,000 Water $220 .11*loads Computer and Van Needs
$400
200 students @ $10
$2,000 Electricity $1,560 .13*6*load Labor $4,320
Supplies $3,280 1.64*load Insurance $107
Rent $1,200
Total Var $5,060 Total Fix $6,027
Total Sales
$9,000 Total Costs
$11,087
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Logic Behind the Revenue● We assume the audience will be split● We assume that half (non-unlimited) will pay the mean amount ($10 for 2
loads)● We assume that the other half (unlimited) will do a max of 16 loads per
month● We assume our audience is only CSUF students
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Logic Behind the Costs● Typical number of loads● How long does a load take?
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Revenue/Cost Projection
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Where is the Profit?Break even is at ~625 students
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Job OpportunitiesWe employ the people we serve● Adds work experience● Extra cash, less dependent on parents● Won’t completely distract from school related activities● Close proximity to school and dorms (if applicable)
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Marketing Advertising to our Target Market
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Marketing to Our Target Market ● CSUF students/ young people (18-24 year olds)● Frequently use technology and social media.● Marketing strategy will include running on the idea students are busy with work and school.● Therefore students do not have enough time to do laundry. ● This will be one of our main focuses on marketing towards this target market.
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Our Facebook Page ● https://www.facebook.com/pages/Dunk-Squad-Laundry/● This is our way of communicating with customers through a social setting.● People can post things about their experience at Dunk Squad.● They can follow what we are doing and what new things we are adding. ● Special deals throughout the week will be posted.
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Promotions ● A customer who refers someone to Dunk Squad Laundry will receive one
load of laundry for free.● This type of promotion strategy:
○ Is a cheap marketing strategy○ Gathers interest quickly
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Physical Advertisement● We have signs that we will place throughout Cal State Fullerton as well as
Fullerton in general.● The signs will have our basic information such as:
○ Name○ Service○ Location○ Contact Information
● The signs are a quick and cheap way of reaching new customers.
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Our Competition● Washio is the primary competition.● They offer a laundry pickup and delivery service.● Our competitive advantage is pricing.
○ Washio’s service roughly costs $50 a load. ○ In comparison we offer a load for $8
● This competitive advantage will be used in our marketing strategy.
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Further AnalysisSWOT Analysis and Evaluation
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● Strengths○ We offer a new door-to-door service ○ We provide a quick and convenient
service in order to save our customer’s time
● Weaknesses○ No market share○ New inexperienced company
● Opportunities ○ Loyal customers ○ Future business after being a
successful and known service ○ Referrals from loyal customers ○ Expansion
● Threats ○ Competition from established
competitors ○ New competition who will offer same
service if business is successful ○ Pushed out of marketplace○ Not making enough profit ○ Not becoming widely known○ No customer action
SWOT Analysis
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Evaluation● We will monitor the following areas to evaluate our business performance:
○ Monthly and annual sales ○ Monthly and annual profit ○ Monthly and annual costs ○ Customer satisfaction
● Our success depends on the quality and convenience of our service, customer opinion, and customer response.
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