dta superior transit route service analysis holly butcher & robert herling june 2007

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DTA Superior DTA Superior Transit Route Transit Route Service Analysis Service Analysis Holly Butcher & Robert Herling Holly Butcher & Robert Herling June 2007 June 2007

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Page 1: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

DTA Superior DTA Superior Transit Route Transit Route

Service AnalysisService Analysis

Holly Butcher & Robert HerlingHolly Butcher & Robert Herling

June 2007June 2007

Page 2: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

BackgroundBackground DTA provides transit services for Superior DTA provides transit services for Superior

which are renewed on an annual which are renewed on an annual contractual basis. contractual basis.

Routes are long & at times difficult to Routes are long & at times difficult to effectively serve. effectively serve.

Page 3: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Project ObjectiveProject Objective DTA would like to analyze Superior service DTA would like to analyze Superior service

to see if there is a more efficient way to to see if there is a more efficient way to serve customers & save costs. serve customers & save costs.

Page 4: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Route 16Route 16Service to:Service to: North North End, UWS, WITC, End, UWS, WITC, Mariner Mall & Itasca.Mariner Mall & Itasca.

Page 5: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Route Route 1717

Service to:Service to: South South Superior, Billings Park, Superior, Billings Park, Fairgrounds, & K-Mart. Fairgrounds, & K-Mart. Direct service to Wal-Direct service to Wal-Mart & Target during Mart & Target during mid-day hours on mid-day hours on weekdays & all day weekdays & all day Saturdays & Sundays.Saturdays & Sundays.

Page 6: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Status of AnalysisStatus of Analysis On-Off ridership counts conducted in On-Off ridership counts conducted in

February 07’February 07’ Rider & DTA Superior Driver surveys Rider & DTA Superior Driver surveys

administered in April 07’administered in April 07’ MIC staff entered & analyzed survey data MIC staff entered & analyzed survey data

April-May ‘07April-May ‘07 Schedule a meeting with DTA Staff to Schedule a meeting with DTA Staff to

review findingsreview findings

Page 7: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

RIDER RIDER SURVEY SURVEY RESULTSRESULTS

((232 surveys232 surveys))

Page 8: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 9: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 10: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 11: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 12: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 13: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 14: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 15: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 16: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 17: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 18: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 19: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Question 14Question 14: If changes : If changes were made to existing were made to existing routes, what would you routes, what would you

suggest?suggest?

Page 20: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 21: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 22: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007
Page 23: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Need for Benches/ShelterNeed for Benches/Shelterat Walmart specificallyat Walmart specificallymentionedmentioned

Page 24: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

DRIVER SURVEY DRIVER SURVEY RESULTSRESULTS((6 surveys6 surveys))

Page 25: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Issues & Suggestions from Issues & Suggestions from Superior DTA DriversSuperior DTA Drivers

Connection timing problems at 14Connection timing problems at 14thth & & Tower between Routes 16 & 17Tower between Routes 16 & 17 Timing is too closeTiming is too close

Various suggestions for altering stops & Various suggestions for altering stops & routes to improve serviceroutes to improve service

Page 26: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

RIDERSHIP RIDERSHIP TRENDSTRENDS

Page 27: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

On/Off CountsOn/Off Counts Counters were placed on buses in early Counters were placed on buses in early

February (Weekday & Weekend)February (Weekday & Weekend)

The data can be studied in terms of The data can be studied in terms of location & time of day.location & time of day.

May lead to adjusting the frequency of May lead to adjusting the frequency of runs vs. the altering of routes.runs vs. the altering of routes.

Page 28: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Section Section 33

Section Section 11

Section Section 44

Section Section 55

Section 2Section 2

Route 17 Route 17 Ridership by Ridership by Time-of-dayTime-of-day

Example:Example:

Page 29: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

XXXXXXX

Section 1Section 1

Section 2Section 2

Weekday RidershipSection 1: Winter & Banks - Tower & 20th

0

2

4

6

8

10

12

14

16

18

20

5:30

AM

6:30

AM

7:30

AM

8:30

AM

9:30

AM

10:3

0 AM

11:3

0 AM

12:3

0 PM

1:30

PM

2:3

0 PM

3:30

PM

4:30

PM

5:30

PM

6:30

PM

ON

OFF

Weekday RidershipSection 2: Tower & 21st - Tower & 28th

0

2

4

6

8

10

12

14

16

18

20

5:30

AM

6:30

AM

7:30

AM

8:30

AM

9:30

AM

10:3

0 AM

11:3

0 AM

12:3

0 PM

1:30

PM

2:3

0 PM

3:30

PM

4:30

PM

5:30

PM

6:30

PM

ON

OFF

Page 30: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

XXXXXXX

Section 3Section 3

Weekday RidershipSection 3: Tower & 21st - Belknap & New York

0

2

4

6

8

10

12

14

16

18

20

5:30

AM

6:30

AM

7:30

AM

8:30

AM

9:30

AM

10:3

0 AM

11:3

0 AM

12:3

0 PM

1:30

PM

2:3

0 PM

3:30

PM

4:30

PM

5:30

PM

6:30

PM

ON

OFF

Page 31: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

XXXXXXX

Section 4Section 4

Section 5Section 5

Weekday RidershipSection 4: Tower & 29th - Tower & 45th

0

2

4

6

8

10

12

14

16

18

20

5:30

AM

6:30

AM

7:30

AM

8:30

AM

9:30

AM

10:3

0 AM

11:3

0 AM

12:3

0 PM

1:30

PM

2:3

0 PM

3:30

PM

4:30

PM

5:30

PM

6:30

PM

ON

OFF

Weekday RidershipSection 5: Tower & 46th - Tower & 63rd

0

2

4

6

8

10

12

14

16

18

20

5:30

AM

6:30

AM

7:30

AM

8:30

AM

9:30

AM

10:3

0 AM

11:3

0 AM

12:3

0 PM

1:30

PM

2:3

0 PM

3:30

PM

4:30

PM

5:30

PM

6:30

PM

ON

OFF

Page 32: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Route 16 Route 16 Ridership by Ridership by

LocationLocation

Example:Example:

Page 33: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Next StepsNext Steps Schedule meeting with DTA staff to review Schedule meeting with DTA staff to review

major findingsmajor findings Devise recommendationsDevise recommendations Develop reportDevelop report

Page 34: DTA Superior Transit Route Service Analysis Holly Butcher & Robert Herling June 2007

Questions?Questions?

Holly ButcherHolly Butcher

529-7548; [email protected]; [email protected]

Robert HerlingRobert Herling

529-7572; [email protected]; [email protected]