dsdm enabling business agility - kiwi wikikiwiwiki.co.nz/pmwiki/uploads/test/addphoto/... ·...
TRANSCRIPT
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DSDMDSDMEnabling Business AgilityEnabling Business Agility
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AgendaAgenda
The Need for DSDM
What is DSDM and when can I use it?
DSDM – The Principles
DSDM – Process, Products and People
DSDM – the Techniques
Why choose DSDM?
DSDM – The Next Steps
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The Need for The Need for ““SomethingSomething””
High proportion of project failures (74%)Projects do not meet business needs
Projects do not meet financial objectives
People issues
Poor management
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Common factors in failuresCommon factors in failures
People cause more project failures than technology!
Poor communication Not working effectively together
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What is DSDM What is DSDM and and
When Can I Use It?When Can I Use It?
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The DSDM ConsortiumThe DSDM ConsortiumSome facts
The Consortium was founded in 1994DSDM the Framework was focused on capturing industry best practiceCurrently on DSDM Version 4.2DSDM Public Version 4.2 Free for individuals to use.Resellers and ATO’s must become full members and are then licensed to sell DSDM products and servicesWorldwide Consortium membership 400+ organisations
VendorsSmall and Medium Enterprises End Users (taking advantage of the numerous membership benefits)Academic Institutions (enabling access for students)
Over 20,000 people trainedMany Accredited Staff
Foundation, Practitioners, Project Managers, Trainers, Examiners, Consultants
1000’s of projects
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DSDM – the basic concepts
User involvement ensures right business solution
Requirements evolve but timescale is fixed
Early delivery enables early pay-back
Implement the 80/20 rule
Nothing is built perfectly first time
What is DSDM?What is DSDM?
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Time People
Functionality
DSDMTraditional
Functionality
People Time
Fixed
Variable
What is DSDM?What is DSDM?
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When to use DSDMWhen to use DSDM
Not all projects will be full DSDM….but
You can use SOME of DSDM ALL of the time
You can use ALL of DSDM SOME of the time
Suitability/Risk List helps identify projects where DSDM adds most value for least risk
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The DSDM PrinciplesThe DSDM Principles
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DSDM Principle 1DSDM Principle 1
Active user involvement is imperative
DSDM – a user-centred approach
Active participation through lifecycle
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DSDM Principle 2DSDM Principle 2
DSDM Teams must be empowered to make decisions
DSDM team comprises developers and users
Decisions made as requirements refined or changed
No need for recourse to higher management
Rapid and informed decision-making
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DSDM Principle 3DSDM Principle 3
The focus is on frequent delivery of products
Team produces agreed products throughout lifecycle
Team chooses best approach to achieve objectives
Ensures focus on delivery, not just activity
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DSDM Principle 4DSDM Principle 4
Fitness for business purpose is the essential criterion for acceptance of deliverables
Build the right product before you build it right
Meeting business need is more important than technical perfection
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DSDM Principle 5DSDM Principle 5
An iterative and incremental approach is necessary to converge on an accurate business solution
DSDM allows solutions to emerge incrementally
Developers make full use of user feedback
Partial solutions can be delivered to meet immediate needs
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DSDM Principle 6DSDM Principle 6
All changes during development are reversible
All products should be in a known state at all times
It should be possible to step backwards, where an approach does not work
The team should be willing to embrace change and not be defensive
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DSDM Principle 7DSDM Principle 7
Requirements are baselined at a high level
Freezing and agreeing purpose and scope of system
Baseline at a level which allows detailed investigation of requirements at a later stage
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DSDM Principle 8DSDM Principle 8
Testing is integrated throughout the lifecycle
Not a separate activity at the end
System is tested and reviewed incrementally by developers and users
Testing evolves as prototypes mature
Aim is to find and fix errors as early as possible
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DSDM Principle 9DSDM Principle 9
A collaborative and co-operative approach between all stakeholders is essential
Everyone working together as a team
Shared goal of achieving the business objectives
Give and take on all sides
Involves all parties, not just core team
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DSDM DSDM Process, Products and PeopleProcess, Products and People
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The DSDM ProcessThe DSDM Process
Pre-Project Post Project
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DSDM ProductsDSDM Products
Defined set of products for each lifecycle stageThe system itself (evolutionary prototypes)
Planning and management products
Technical products
Quality and review products
Support products
Defined quality criteria for all products
Too many products to cover in this short briefing
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People & CommunicationPeople & CommunicationPeople & Communication
Project Models
Leadership & Management
Defined Roles and Responsibilities Team Dynamics
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DSDM TechniquesDSDM Techniques
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DSDM TechniquesDSDM TechniquesDSDM defines 4 core techniques
MoSCoW PrioritisationControlled prototypingFacilitated WorkshopsTimeboxing
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MoSCoW PrioritisationMoSCoW PrioritisationMust Have
Requirements fundamental to systemDefines Minimum Usable Subset – basic working solution
Should Have Requirements important to system Measured in terms of value or impact
Could HaveCan do without in the short term
Won’t have this time round Will wait till later
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MoSCoW PrioritisationMoSCoW PrioritisationWhy prioritise?
Not enough time to do everything
Not enough resources to do everythingLack of money or lack of people (or both)
MoSCoW means important things are done first
Musts and Shoulds often deliver 80% of total business benefitMoSCoW priorities drive sequence of delivery
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Controlled PrototypingControlled PrototypingEvolutionary and incremental prototyping
DSDM prototypes evolve to become the working solution
Prototyping within a controlled process Gives regular opportunities to demonstrate progress and check direction
Ensures all sides have the same picture
Build the right (business) system before you build it right (technically)
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Controlled PrototypingControlled Prototyping
Three cycles of prototypingInvestigate – check approach
Refine – build on comments and feedback
Consolidate – satisfy objectives
Prototypes to serve different purposesBusiness – to allow assessment of the evolving system
Usability – to check the user interface
Performance / capacity – to ensure solution will deliver performance or handle volume
Capability/Technique – to evaluate possible options
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Facilitated WorkshopsFacilitated WorkshopsFacilitated workshops are
“A team based approach to communication.
Using an interactive workshop environment, effective group dynamics and visual aids, facilitated sessions are designed to extract high quality information in a compressed time frame, to meet a predetermined set of deliverables.”
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Facilitated WorkshopsFacilitated WorkshopsUsed throughout DSDM to achieve
SpeedDecisions made in days, not months
OwnershipAll stakeholders present
ProductivityIdeas born and grown quickly
Overall perspectiveWider involvement of participants possible
ConsensusAgreement and acceptance from empowered stakeholders
Quality decision makingAll parties hearing the same information
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TimeboxingTimeboxingShort, focused, immovable checkpointsAgreed and fixed time period where functionality is developed
Typically 2-6 weeks
Focus is on deliveryDeliveries agreed by team, including Ambassador UserConcentrates on top priorities
Contents of timebox are MoSCoWed
Controls function drift
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Timebox kick-off workshop is key to success
Joint understanding, joint planning, joint responsibility
Deliver
The TimeboxThe Timebox
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Timebox ExamplesTimebox Examples
Overall Timebox
BS FMI FMI
FMI FMI IMP
FMI
DBI DBI
DBIDBI
DBI
BS FMI FMI IMPFMI DBIDBI
BS FMI FMI & DBI
IMPFMI & DBI FMI & DBI
FMI & DBI DBI
DBI DBI
BS FMI & DBI IMP FMI & DBIFMI & DBI IMP IMP
Examples of Timeboxing in the DSDM Lifecycle
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Why choose DSDM?Why choose DSDM?
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Why Choose DSDM?Why Choose DSDM?
Project ManagerObjectives-based
Clearly defined process with regular review points
Provides a common language
DevelopersResponsibility
Growth opportunities
User involvement
Provides a common language
ManagementTrack record of On Time and On Budget delivery
Allows early warning of project failure
Provides a common language
Business & UsersOwnership of solution
Ability to drive direction of project for best business benefit
Delivery of a working solution on time
Provides a common language
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Meets business needsMeets business needs
Targeted expenditure Faster delivery (enables early payback)User involvement and commitmentSystems that are “fit for purpose” – they meet requirements
“The system delivered less than we asked for, but more than we expected because we got exactly what we wanted (needed).”
Dave Thompson, Shell Expro
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DSDM ProductivityDSDM Productivity
0
10
20
30
40
50
60
Productivity
94/95 95/96 96/97 97/98 98/99 99/00 00/01Year
TRAD
DSDM
280%
173%
303% 97
%
80%
333%
150%
Figures on bars show percentage improvement of DSDM over Traditional
Productivity
Source: Study Commissioned by Xansa: 7 Year Longitudinal study
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Delivery TimeDelivery Time
Average project team size
5
11
Average time to delivery(in months)
4-6
18-24
Using traditional approaches
Using DSDM
% of completed projectsrated good to excellent
77%87%
Source: British Airways IM Department, Newcastle
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Why Choose DSDM?Why Choose DSDM?
What business demands from IT….Deliver solutions on time
Deliver solutions within budget
Deliver working solutions of good quality
DSDM can satisfy the business demands
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DSDM DSDM –– Next StepsNext Steps
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DSDM DSDM -- Next StepsNext Steps
What is needed for DSDM successThe right development technology
Common understanding of DSDM
Trained DSDM people
Strong “Pragmatic style” project management
User buy-in, commitment and involvement
Management commitment
A team environment and appropriate resources
Key use of DSDM techniques
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DSDM DSDM -- Next StepsNext StepsNeed more facts about using DSDM in your organisation?
Free Publications available via www.dsdm.org including DSDM Public Version 4.2 and the open access white papers Introducing DSDM into an Organisation and DSDM Organisation Suitability Filter
A DSDM Foundation course may help with this. Contact a DSDM Consortium Accredited Training Organisation
Consider getting external independent DSDM adviceUse Certified DSDM people with a proven track record of success
Run an in house DSDM PilotIdentify a suitable DSDM projectTrain the team (3 day DSDM Practitioner course)Run project and monitor effectiveness of DSDMReview project and evaluate DSDM successTake feedback on improvements for your next DSDM project
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DSDM DSDM -- MembershipMembershipFor Resellers
A Full Reseller Licence If your organisations is marketing DSDM related products or services you must be a licensed reseller. All Licensed resellers are listed on the website the first place anyone looking for DSDM related services is likely to visit. In addition resellers are entitled to discounts on many Consortium products, services and events.
For End Users/Government/ Academic/NGO’sEnd user membership
Provides unlimited access to all the products and services, discounts on publications and events as well as access to the community for support and advice.
Access to Members Version 4.2 online and in CD formatNo hidden extras - everything is included in the membership fee. Any updates to the framework are automatically made available at no extra charge to members. There is no limit on the number of users from a member organisation that can log on and access the manual. Members also receive on CD all web resources for intranet and off site use
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DSDM DSDM –– ExtrasExtrasConsortium Membership Benefits include
Access to all Templates: Delivered in word format for ease of use. All White Papers: The Consortium continues to draw on the experience and expertise of its members both end users and resellers and disseminates their knowledge through a series of White Papers. 20% discount on all items in the Webshop. Reduced entry fees to events such as the Agile Business Conference and Roadshows. The Consortium also negotiates on our members behalf for discounts on partner organisation events. Support and Advice: As part of your membership we will put you in touch with other members. Contact the Consortium if you have a question and we will endeavour to help you find the answer.20% Reduction off Exams: Members receive a discount for the Practitioner and Project Manager exams.