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Consulting Services Dragon Medical One Release: 5 DMO 2021.1 May 2021 Dragon Medical One END USER GUIDE May 2021

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Page 1: Dragon Medical One

Consulting Services Dragon Medical One

Release: 5 DMO 2021.1 May 2021

Dragon Medical One END USER GUIDE May 2021

Page 2: Dragon Medical One

Consulting Services Dragon Medical One

Release: 5 DMO 2021.1 May 2021

Consulting Services [Name of Product]

Release: #.# Month dd, yyyy

© 2021 Nuance Communications, Inc. All rights reserved.

Trademarks Nuance®, ScanSoft, the Nuance logo, the Dragon logo, DMO, DMA, DragonBar, NaturallySpeaking, NaturallyMobile, RealSpeak, Nothing But Speech (NBS), Natural Language Technology, Select-and-Say, MouseGrid, PowerMic™, and Vocabulary Editor are trademarks or registered trademarks of Nuance Communications, Inc. and/or its subsidiaries in the United States and/or other countries.

Other names and trademarks referenced herein are trademarks or registered trademarks of their respective owners.

Copyright Notice This publication is copyrighted, and all rights are reserved by Nuance Communications, Inc. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Nuance Communications, Inc., 1 Wayside Rd., Burlington, MA 01803.

Copyright © 2002-2021 Nuance Communications, Inc. All rights reserved.

Disclaimer This document is provided "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Nuance shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including, without limitation, damages resulting from use of OR RELIANCE ON the INFORMATION presented, loss of profits or revenues or costs of replacement goods, even if informed in advance of the possibility of such damages.

Every effort has been made to ensure the accuracy of the information presented. However, Nuance assumes no responsibility for the accuracy of the information. Product information is subject to change without notice. Changes, if any, will be incorporated in new editions of this publication. Nuance may make improvements and/or changes in the products and/or the programs described in this publication at any time without notice. Mention of non-Nuance products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.

Nuance Communications One Wayside Road Burlington, MA 01803 www.nuance.com/healthcare

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© 2021 Nuance Communications, Inc. All rights reserved.

Table of Contents Purpose 1

Audience 1

Assumptions 1

Introduction 1

Related Documentation 1

What is Dragon Medical One (DMO)? 2

Launching DMO 3

Resiliency Mode 3

DMO DragonBar 4

Options and Settings 8

Nuance Healthcare ID 13

Microphone Management 14

Basic Dictation 16

Spelling Mode 19

Manage Formatting 22

Basic Text Control 25

Edit Text 28

Add Custom Vocabulary 31

Manage Vocabulary 33

Transfer Text 34

Auto-Texts 35

Step-by-Step Commands 41

Clinical Calculators 47

Appendix A: PowerMic Mobile 49

Appendix B: Additional List of Characters for Spell Out Mode 54

Appendix C: Additional Dictation Samples 64

Appendix D: Useful Commands 65

Appendix E: User-Created Commands 67

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Purpose This document is intended to prepare users to utilize Dragon Medical One (DMO).

Audience The audience for this guide is clinicians who plan to utilize DMO dictation software.

Assumptions

This document assumes you are familiar with:

1. Basic computer functions

2. EHR basic functions

Introduction Dragon Medical One (DMO) is designed to allow physicians to dictate text directly into their EHR quickly and accurately using their voice. Every patient deserves an accurate clinical story. Nuance® clinical documentation solutions make it easy for physicians to capture each patient’s story, accurately and completely. Nuance provides solutions that fit naturally into their workflow, freeing up time to focus on what matters most—taking care of patients.

Related Documentation For supplemental information, see the following document(s):

3. Dragon Medical One Quick Reference Guide 4. PMM Supplement (if applicable)

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What is Dragon Medical One (DMO)?

Dragon Medical One, referred to as DMO throughout this document, is a secure, cloud-based speech recognition solution that allows clinicians to document the complete patient story using voice, enabling healthcare organizations to easily deploy medical speech recognition across the enterprise—all while saving time for IT staff and boosting productivity and efficiency for clinicians.

What Does DMO Do?

Every patient deserves a complete clinical story, and DMO makes it easier for clinicians to capture each patient’s story completely by enabling them to use speech to text to document patient interactions more efficiently.

Thorough and concurrent documentation contributes to an accurate clinical picture of the patient that promotes better coordination of services and communication between care providers, ensuring quality patient care.

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Launching DMO 1. Click the appropriate icon to open DMO.

2. User: Enter the user name provided by the Dragon Administrator.

3. Microphone: Use the drop-down menu to select the appropriate recording device for dictation.

4. Language: Keep the default option, English (United States).

5. Specialty: Use the drop-down menu to select your specialty:

6. Choose General Medicine or Internal Medicine if the desired specialty is not listed.

7. Use Clinical Administration for non-medical dictating.

8. Click OK to start using DMO.

The user name, microphone, and language will default automatically to the most recent selection. Since there is no password requirement for DMO, it is highly recommended that you verify all the information is correct before clicking OK.

Resiliency Mode

Depending on your version of Dragon Medical, Resiliency Mode may be automatically enabled.

Resiliency Mode allows basic speech service use of Dragon Medical One when the Nuance Management

Server (NMS) is unavailable. Advanced functionality, such as Auto-Text and Step-by-Step commands,

may be unavailable when using Resiliency Mode, but can be accessed upon subsequent login.

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DMO DragonBar The DragonBar can be used to start/stop dictation, receive help, and configure DMO's setup. It can be moved by clicking and dragging with your mouse.

Microphone Status Indicator

Click the microphone button to turn the microphone on and off. The indicator changes to let you know whether the microphone is listening.

Green = Mic is active (listening)

The Microphone Status Indicator shows a spinning motion to let you know DMO is listening and processing your speech or commands.

Red = Mic is off (not listening)

Blue = Mic is in stand-by mode for Wake Word functionality (DMO 2020.1 and greater)

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Red with Opaque background = Mic is in stand-by mode for Wake Word functionality (DMO 5.0)

Yellow outline = Basic Text Control is enabled

Audio Quality Indicator

1. Voice Activity Detection (VAD) – Indicates audio is recording and displays the volume level.

2. For optimal performance, position your microphone approximately 1 inch below your mouth and 1-3 inches away.

Current Username

This indicates the user name of the person currently logged into DMO. Users must be logged into Dragon as themselves to have access to their individual commands and settings.

DragonBar Menu

Click the DragonBar Menu Icon to see a drop-down menu of all the features in DMO. This menu includes user and microphone settings and options that allow users to access information about and configure the DMO application.

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• Log Off: Allows you to change Users, Microphones, and Specialties without having to re-launch DMO

from the desktop icon on that machine. Depending on your sign in environment, you may be required to Exit DMO and relaunch to change your settings.

• Options: Allows users to set their own preferences; for example, PowerMic button customization.

• Manage Auto-Text: Manage and create Auto-Text commands

• Manage Step-by-step Commands: Manage and create Step-by-Step commands

• Manage Vocabulary: Add and edit custom words or phrases for better accuracy.

• Show/Hide Dictation Box: A free-text box that allows you to collect dictated text independent of your EHR and then “Transfer Text” into your target application.

• Show Most Recent Message: Will display the last recognized voice command

• Help: Dragon Help | Speech Recognition Help. Walks you through detailed steps on how to use dictation and all the additional features DMO offers. The Help session is searchable using Ctrl+F.

• What You Can Say: Shows all available commands in DMO, grouped by category.

You can find these topics under What You Can Say:

Topic Description Command

Auto-Texts Use Auto-Texts to insert standard texts instead of recording manually. Shared Auto-Texts managed by the organization’s Dragon Administrator are found here.

[example]: Insert Negative Review of Systems

User Settings Modify the settings. Open Settings

Dragon Control the application. Close Dragon

Anchoring Control the application that has the speech focus anchored to it.

Show anchored application

Formatting Format text using your voice. [example]: All caps that

Manage Auto-Texts Create and edit Auto-Texts using your voice. Auto-Texts created by the user are found here.

Create Auto-Text

Manage Commands Create and edit commands using your voice. Create command

Dragon Medical Advisor

Use the Dragon Medical Advisor to improve clinical documentation.

Run Advisor

Customer Feedback Opens the portal to send DMO feedback Provide Feedback

Tutorial Run a Dragon Medical One tutorial to learn more about using DMO.

Open Tutorial

Training Built-in self paced online training videos called Integrated Learning. Basic, intermediate and advanced videos available to review

Open Training

Correction Edit what you see on the screen. Delete word

Navigation Move the Speech focus using your voice [examples]: Next field, go to next field, move to next field

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Recording Control the microphone using your voice. Microphone off

Personalization and Help

Switch between your dictation and more information. Open Help

• Nuance Healthcare ID: Complete your registration to access additional benefits, such as Clinical Calculators mentioned later in this document.

• Exit: Shuts down DMO entirely. It is recommended that you ALWAYS exit Dragon when you are finished using the application.

Hide Button

Clicking the Hide button will minimize the DMO DragonBar. This can also be accomplished with the command “Close Dragon.” To restore the DragonBar, click the icon in the system tray or use the command “Show Dragon.”

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Options and Settings Click the DragonBar Menu icon and select Options from the Dragon Menu to change user settings.

Options

The Options dialog enables the user to customize Speech focus, Text Input, Hotkeys and Microphone buttons.

Speech Focus

Speech focus allows a user to keep dictating into one application while opening and navigating through other applications. This function does not work with all EHRs.

To always anchor the speech focus when you dictate, click Anchor the speech focus when recording is started on the General page. Note: this is not the recommended best practice.

To anchor speech focus while dictating:

• Open DMO and the target application (the program you are dictating into)

• Place your cursor where you want your text to be typed

• Say "anchor speech focus" or press CTRL+ALT+A

• The microphone icon will change to

• Begin dictating while you navigate through other applications (ex: PACS)

• The microphone icon will change to

Voice Commands

Checking the box for Visual feedback when voice commands are recognized will result in a pop-up window displaying on the screen when Dragon completes a command. The user can select where the visual feedback appears. The options are:

1. DragonBar

2. Mouse

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3. Text

4. System Tray

Checking the box for Audio feedback when voice commands are recognized will result in a sound indicating DMO completed a command.

Wake Word

Depending on your version of Dragon Medical, “Enable wake word feature” and “Start Dragon in standby mode” may be available.

Enable wake word feature will allow the user to use voice commands to start and stop recording.

Start Dragon in standby mode will start DMO in Always Listening mode, reducing the number of steps a user will need to start dictation.

You may need to restart DMO if changes are made for these to take effect. To disable, uncheck the box.

Auto-Text fields

Users can specify the character that is used to indicate Auto-Text variable fields. The default is square brackets [ ].

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Text Input

These settings allow the user to select options related to basic text control as well as moving the text from the Dictation Box to the desired location and controlling what happens in the Dictation Box.

Text Transfer Method

Users may need to change the text transfer method to give DMO the ability to work within the EHR. It is recommended to leave this setting defaulted to Press Shift+Insert.

General

This setting allows the user to control what happens to the text in the Dictation Box after it is transferred.

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Text Appearance

Text Appearance allows the user to decide how to format the text, if the EHR allows different font types.

1. Plain Text: the transferred text will assume the font characteristics (style, size, etc.) set in the Options menu.

2. Formatted Text: This enables the user to format the font (style, size, bold, italics) within the Dictation Box.

Hotkeys

Using a combination of keys on the keyboard (instead of

clicking on the screen) to initiate an action can often

speed up tasks. The Hotkeys menu enables the user

to assign these keyboard shortcuts.

Microphone Buttons

If using a PowerMic™ II or III, this menu allows users to assign actions to certain microphone buttons.

Microphone On/Off: Enables the user to press the record button one time to turn the microphone on

1. Press the microphone again to turn it off

2. The button does not need to be held while dictating

3. Note: This setting must be enabled for Wake Word functionality.

Press-and-hold: Requires the user to press the record button to turn the microphone on, and hold it while dictating

When finished dictating, release the record button and the microphone will turn off.

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Additional actions can be programmed with the options on the drop-down menu.

Restore Defaults

Click Restore Defaults to apply the original settings to all tabs within the Options window. Be sure to click Apply All to save any changes.

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Nuance Healthcare ID Nuance Healthcare ID provides additional access to online management and personalization tools. It also provides access to the latest innovations from Nuance and its partners at no extra cost. You can access your personal profile in select mobile productivity apps, including medical references, secure messaging, and other apps useful to clinical professionals.

To register, click the DragonBar Menu icon and select My Nuance Healthcare ID.

Complete the short registration form and click “Register.” Be sure to use an email address that you can access as there will be a confirmation email sent that will require attention. After you have confirmed your account, your Nuance Healthcare ID will become active with your next DMO login.

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Microphone Management DMO is compatible with an array of recording devices. It is recommended that you use a Nuance PowerMic if possible. When using a PowerMic, the following configuration steps are recommended:

• Click the DragonBar Menu Icon and choose Options > Microphone Buttons

• Use the drop-down arrows to view and

select different options for each of the configurable PowerMic buttons. Depending on your version of Dragon Medical, you may have less buttons available for configuration.

• If you are using PowerMic Mobile,

see Appendix A.

IMPORTANT: For best accuracy results, it is recommended that you position your microphone about 1 inch below your chin, 1-3 inches away from your mouth, and speak directly into (not across) the microphone. With most directional recording devices, it is important that you have the mic pointed towards your mouth. When using a PowerMic, hold the device upright in your non-dominant hand (i.e. the hand opposite of the one you use for the mouse).

Wake Word Functionality

When using a USB microphone and DMO 5.0 or later, you can use Wake Word functionality, a hands-free voice option to turn on the microphone to offer better control, ease of use, and greater freedom. Wake Word is not available when using PowerMic Mobile.

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Switching Microphones

With DMO 2020.4 and greater, the microphone feature in Dragon Medical One enables you to conveniently switch between connected microphones while in session without any disruption. To switch microphones while you are in session, click the Dragon flame and select the desired microphone. Selecting the microphone menu item will list all connected audio devices. The active device will be checked.

Note: You cannot switch audio devices when Dragon is in dictation mode. The microphone must be off or in Standby mode. If in dictation mode, the microphone menu item will be grayed out.

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Basic Dictation

Press and Hold Setting

Press and hold the red on/off button to begin dictating.

Wake Word Functionality • Turn on the microphone by clicking the microphone icon on

the DragonBar, pressing the record button on the microphone, or pressing the keyboard hotkey

• Say “Go to sleep,” “Stop listening,” or “Stop recording.” This will put the microphone in Stand-By mode. When in Stand-By mode, the microphone icon on the Dragon Bar will be red with an opaque background.

• To activate the microphone, say “Wake up.”

It is not necessary to have your cursor in an active field or to manually open the Dictation Box. As you begin to dictate, DMO will automatically open the Dictation Box and transcribe the text within if your cursor is not in a field that will accept direct dictation.

There is a very short (milliseconds) delay between the moment you press the mic button and when DMO begins to listen. Allow a short pause after activating the mic before you begin speaking. Similarly, be sure you are done speaking before releasing the mic button.

DMO can handle up to 160 words a minute and will also ignore “uhh” and “umm” sounds. It is important to dictate clearly and naturally as if you were speaking to someone in person, but not over-pronounce the words. For best results, it helps to speak in complete thoughts or sentences.

Tips for Dictating • Think before speaking

• Speak clearly and enunciate each word, but do not over-pronounce

• Try not to mumble or slur words

• Speak at a natural volume and pace

• Dictate What Can I Say to learn what to say for automatic formatting

• Take advantage of hands-free text correction by using the “Select” or “Correct” commands

• Press and hold the microphone button ½ second before beginning to dictate

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Dictating Punctuation

When using DMO, punctuation must be spoken. Use the following list as a guide to dictate the most common punctuation marks.

Say To Enter

Comma ,

Period or full stop .

Exclamation point or exclamation mark

!

Question mark ?

Hyphen or dash -

Colon :

Semi-colon ;

Open quote “

Closed quote .”

Open paren (

Closed paren )

Starting New Lines and Paragraphs

Use the following commands while dictating to replicate the action of pressing the ENTER key:

Command Name Function

New Line Press the ENTER key once to start a new line

New Paragraph Press the ENTER key twice to start a new paragraph

Dictating Within an Application

1. Open DMO

2. Place cursor where you want the text to be typed

3. Turn the microphone on

4. Begin dictating

5. Your dictation is typed directly in the application

Using the Dictation Box

The Dictation Box opens automatically if your cursor is not in a field that will accept direct dictation. This text can be transferred into the targeted application.

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You can open the Dictation Box several ways

Chapter 1Say “Open Dictation Box”

Chapter 2Select Show/Hide Dictation Box from the DragonBar Menu

Chapter 3Press a custom PowerMic button

Chapter 4Or simply begin dictating before placing your cursor in a text field. The DMO Dictation Box will open automatically and capture your speech.

Exercise 1:

Dictate the following selection, including punctuation and new lines/paragraphs [Chief complaint colon Patient presents today with swelling of the ankles comma and cold sweats period new paragraph HPI colon…]

Chief Complaint: Patient presents today with swelling of the ankles, and cold sweats.

HPI: Symptoms have been present for about 2 weeks ever since an episode of vomiting and poor PO intake.

Working Diagnoses:

a. Diabetes mellitus

2. Chronic kidney disease

3. Swollen ankles

You should notice that DMO captured your speech in the Dictation Box with a high rate of accuracy.

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Spelling Mode Spelling mode is available with DMO 2020.4. Spelling mode in Dragon Medical One helps recite individual letters, numbers, and characters to spell out medical codes, uncommon names, acronyms, special characters, and diacritics. Use the voice command ‘Spell Out’ and then speak characters using standard English letter pronunciations or the NATO phonetic alphabet, such as Sierra for S or Alfa for A, without pausing. Pause after using spelling mode to return to standard dictation mode.

Note: By default, the system will write letters in lowercase. To get an uppercase letter, say uppercase or capital.

Tips for using Spell Mode: • You can use the standard English letter pronunciations or the NATO phonetic alphabet, as

follows:

Alfa, Bravo, Charlie, Delta, Echo, Foxtrot, Golf, Hotel, India, Juliet, Kilo, Lima, Mike, November, Oscar, Papa, Quebec, Romeo, Sierra, Tango, Uniform, Victor, Whiskey, Xray, Yankee, Zulu

• The system uses pauses in your speech to detect when you have finished spelling. Do not pause

while you are spelling something out.

• If you often need to spell the same word, you can instead add it to the speech recognition

vocabulary. Once you have added it to the vocabulary, the system will recognize it when you say

it and you will not need to spell it out.

• To edit a word that you just spelled out, you can still say select that and correct that as normal.

Note: Select <text> and correct <text> commands do not work on words that you have spelled out (where the variable <text> part of the command is the spelled-out word).

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List of characters

The following table lists the letters, numbers and symbols that are available for US English when you use the spell out command. Some characters might be displayed differently in your application, depending on the available fonts.

To get Say

Numerals 0-9

Say the numeral. Optionally, say numeral followed by the numeral.

For example: zero | numeral zero

Uppercase letters A-Z

Say capital or uppercase followed by the letter or its NATO spelling word.

For example: capital A | capital Alfa | uppercase A | uppercase Alfa

Lowercase letters a-z

Say the letter or its NATO spelling word; the system will write it lowercase by default. Optionally, say letter or lowercase followed by the letter or its NATO spelling word.

For example: A | Alfa | letter A | letter Alfa | lowercase A | lowercase Alfa

Double letters aa-zz

Say double followed by the letter or its NATO spelling word. For example: double A | double Alfa

Exercise 2:

Dictate the following in this manner:

• Examination of Specimen labeled with ID ‘Spell Out’ <Dictate without pause> Uppercase Charlie

nine zero zero zero one two three

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.

• Patient’s name is [Dictating without pause] ‘Spell out’ Uppercase G e o double f r e y

Observe that Dragon Medical One will write C9000123 and Geoffrey.

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Manage Formatting

Manage Formatting is available with DMO 2020.4. With the Manage Formatting option in Dragon Medical One, you can set your preferred format for the words you dictate. This saves time while achieving desired outputs.

Manage Formatting eliminates the need to use a keyboard or mouse to achieve the desired formatting. It supports consistent treatment of the content throughout the documentation.

You can choose or change formats for:

1. Dates

2. Times

3. Numbers

4. Measurements

5. Vertebrae

6. Numbered lists

7. Words and sentences

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Format Function Format options Examples

Dates Define how the system writes dates. When you say a date, you can say the month as a number or as a word. Each spoken form has its own settings.

Format dates Months spoken as words Months spoken as numbers

September 12, 2020 9/12/2020

Times Define how the system writes times.

Write 'o' clock Write "hours in military time"

at 5:00 at 5 o'clock position 1400

Numbers Define how the system writes numbers.

Write the following numbers as digits Write large numbers (million, billion, ...)

1000 patients Platelet count is over 1.5 million 13th first

Measurements Define how the system writes measurements. A measurement combines a number or number range with a unit. Settings that define how the system writes units only apply to units that are part of a measurement (follow a number).

Areas and volumes Micro prefix Time units Non-metric US and UK units Other units

ultrasound showed a volume of 129 mm³ patient is on dopamine 7 mcg daily nitroglycerin patch 0.2 mg/h daily the infant weighed 5 pounds 3 ounces he has 100 degrees of hip flexion and 10 degrees of internal rotation

Vertebrae Define how the system writes vertebra expressions. To avoid ambiguity, we recommend saying the comma in lists of vertebrae or spinal nerves.

Write the vertebra number Write vertebra ranges Write adjacent vertebrae Write the right side of the vertebra range

C1-2-3 disc protrusion at L IV-V foraminal stenosis from L3-L4 through L5-S1

Numbered lists Define how the system writes numbered lists.

Enable numbered list formatting Insert before numbered list items Write numbered list items

PLAN: 1. Self intermittent catheterization. 2. Macrobid, chronic suppression. PLAN: #1. Self intermittent catheterization. #2. Macrobid, chronic suppression.

Words and sentences

Define the general writing style for words and sentences.

Start new lines with a capital letter Number of spaces after punctuation marks Expand contractions

Dear Mr. Smith, We have enclosed additional information. Do not hesitate to call us.

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Changing a Format

To set formatting preferences:

• Use the voice command ‘Manage Formatting’. Alternatively, click the Dragon flame, select

‘What You Can Say,’ click the ‘hamburger icon’, and select ‘Manage Formatting’

The ‘Manage Formatting’ window lists the formatting attributes that can be customized

• Select ‘Dates.’ Change the format from ‘As spoken’ to ‘Write the month as digits’ and click

‘Save’

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Basic Text Control The Basic Text Control feature is an intermediate solution that allows DMO to send your dictated text right where your cursor is positioned, disabling the automatic pop-up of the Dictation Box. In addition to highly accurate speech-to-text, you can also use all your standard auto-text commands when dictating into unsupported applications. Most Dragon navigation, correction and formatting commands will not work in the unsupported EMR, such as “Select that”, “Scratch that”, “resume after”, "next field." Also, you will have to manually capitalize a sentence if you use your cursor to navigate within the text. Basic Text Control is best used for

• short dictations no more than a sentence long • longer dictations where you are comfortable using a limited set of commands and using

your keyboard to move around the text field when necessary.

With Dragon Medical One 2021.1 Basic text control can be managed from the options menu.

1. Select Options from the Dragon menu

2. Open the Text Input settings tab

3. Choose Open the Dictation Box if you want to have the Dictation Box open when you are in an unknown text field. Note: This is the default setting

4. Choose Use Basic Text Control to dictate into an unknown text field with limited commands

5. Click Apply All to save the settings and Close when you are done with Options

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Dictating Within an Application with Basic Text Control enabled

1. Open DMO

2. Place cursor where you want the text to be typed

3. Turn the microphone on

4. Begin dictating

Dictate the following selection, including punctuation and new lines/paragraphs:

Patient is a 50-year-old female admitted with shortness of breath comma dizziness and fatigue

period [PAUSE] New paragraph [PAUSE] her symptoms have been occurring for the past few days

period [PAUSE] insert vitals template [TEMPLATE INSERTS]

• Your dictation is typed directly in the application.

DragonBar States with Basic Text Control

Once set, you'll know Basic Text Control is active when a yellow ring displays around the microphone icon. If it's not set, and the application is not recognized, the Dictation Box will open.

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Edit Text DMO adapts to the way individuals use vocabulary and their unique dictation style. DMO is continuously learning; the more DMO is used, the better its recognition. It is essential to edit misrecognitions and correct words or phrases that DMO did not get quite right. Voice commands can be used to select different words, numbers, sentences or phrases.

There are three ways to edit dictated text:

• Manually edit dictated text to correct any misrecognized words

• Use voice commands to select words, numbers, sentences, or phrases

• Use the correction menu

Selecting Text

Place the cursor within the text to use voice commands. Voice commands can be used to select spoken or typed text. Users can select:

1. Single words

2. Phrases

3. Whole sentences

4. Paragraphs

5. Punctuation marks

Pause briefly before saying commands. The pause lets DMO know the phrase is a command. Do not pause while speaking a command. For example, when speaking the command “Select Patient,” do not pause between the words “Select” and “Patient.”

Command Name Function

Select [word] Select a single word

Select [word] through [word] Select a string of words

Select this sentence Select the sentence the cursor is placed in

Select this paragraph Select the paragraph the cursor is placed in

Common Voice Commands

Command Name Function

Scratch that Erase the last word or phrase spoken

Deselect that or Unselect that Deselect highlighted text

Undo That The same as pressing CTRL+Z to undo the last action

Redo That The same as pressing CTRL+Y to redo the last action

Go back Return the cursor to the position prior to the selection command

Bold that Bold the selected text

Select again

or Select previous

Scroll backwards through the text to select a different occurrence of the selected text

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Exercise 3:

Using the dictation from Exercise 1, we will demonstrate how to make some changes using the “Correct

<text>” or “Select <text>” command. Either word can be used in the following scenarios.

Correction #1: 2 weeks should be one week

• Say "Correct (or Select) 2 weeks"

• Observe: DMO presents variations relevant to the selected text. If you wanted to change the format of how the text appears, you could make a selection from the correction menu (such as “Choose two” or “Choose six”) to automatically make the change.

• Say "one week"

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Correction #2: Cold sweats should not have been included in chief complaints.

• Say "Select comma and cold sweats"

• Say "Delete that"

• Observe that although “Delete That” is not listed in the choices presented, saying the command deletes the selected text.

Correction #3: A word was omitted from the HPI section.

• Say "Insert before vomiting"

• Say "prolonged"

• Observe that DMO has inserted “prolonged” in the proper location.

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Add Custom Vocabulary NOTE: IE10 or higher is required for full Train Words functionality

DMO will have no trouble recognizing most of your usual word choices, including diagnoses, procedural terminology, anatomy/physiology terms, and common names and dosage abbreviations. Sometimes, it will be necessary to teach DMO new words. The most common examples of words you might need to add to DMO’s default vocabulary are atypical surnames and new or experimental medicines.

If your organization chooses to add specific words, you will see these in in your vocabulary list alongside any words you have added yourself.

Exercise 4:

• Dictate the following:

The patient will see Dr. Kendazzi at Dragon Regional Medical Center in 2 weeks.

• Observe that because DMO did not know the name Kendazzi, it will be misrecognized and misspelled. We need to correct the spelling and add it to the vocabulary.

• Say “Correct Dr. Kendazzi”

• Observe that DMO will highlight the incorrect text. Since DMO does not know the correct word, it will not be listed in the correction menu.

• Say "Add that to vocabulary"

• Type Dr. Kendazzi the way you want DMO to type it. Be sure to use appropriate spelling, formatting, and/or capitalization as DMO will type out exactly what you enter here.

• Click the microphone button and speak the word to train it. The mic icon will turn green to indicate DMO is listening.

• Click confirm once the word has been trained.

• If the recording is not successful on the first try, you can always edit the word again later.

• Click Close.

• Return to your dictation.

• Say “Select <misrecognized text>”

• Say “Dr. Kendazzi”

• Observe the newly dictated version is correct.

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Exercise 5:

You can also add acronyms or nicknames as part of your custom vocabulary. For example, rather than having to say the full title “Dragon Regional Medical Center,” you can dictate “DRMC” and allow DMO to do the work of entering all the text.

• Say “Add Word” You can also access the vocabulary menu by clicking the DragonBar Menu Icon and choosing Manage Vocabulary, then clicking the + button. The “Add Word” command is a shortcut to the same screen.

• Click the link at the bottom that reads “Enter the word as you would pronounce it.”

• Type “Dragon Regional Medical Center” into the top blank. Be sure to use appropriate spelling, formatting, and/or capitalization.

• Type DRMC in the Pronunciation Box.

• Click Save.

• Say “Select Dragon Regional Medical Center”

• Say “Delete that”

• Say “DRMC”

• Observe that because DMO now knows your new vocabulary word, you no longer need to say the entire title during dictation.

“Enter the word as you would pronounce it” can be used for a nickname or alternative pronunciation, as well. Be sure to spell out the phonetic pronunciation you are going to say in the Pronunciation box. This is the phonetic expression provided next to words within a dictionary. Example: “Dr. J. Cetindag” would be phonetically spelled out as “doctor J chet in daw”. Additional dictation samples are available in Appendix B for continued practice.

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Manage Vocabulary You can go back at any time and adjust words in your custom vocabulary list. You can change the spelling, update the trained recording, or delete words.

To open your vocabulary list, say “Manage Vocabulary” or click the DragonBar Menu icon and click “Manage Vocabulary.”

To begin editing a word, click on the word from the list. You will see a check mark appear next to the chosen word. Note: You can select more than one word at a time, but you will only be given the option to Delete.

The appearance of the Manage Vocabulary section may vary based on your version of DMO.

• To Delete word(s), click the Delete button or the Trash icon.

• To redictate the sound of a word, click the blue mic icon.

• To change the spelling of a word, click the pencil icon.

Note: If a word has a recorded training, DMO will ask you delete and reenter the word rather than changing the spelling.

Custom words can be added to multiple users’ profiles simultaneously by the Nuance Management Center (NMC) administrator.

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Transfer Text If you have used the Dictation Box to hold your dictation, you can transfer this text into your EHR environment.

• Say “Open Dictation Box”

• Say “The patient is a 64-year-old male who presents with chest pain.”

You can now transfer the text to your EHR text field. Place your cursor in the desired text field before using the Transfer feature.

• Transfer Text – Say “Transfer Text” or click the folder icon pointing left

or use the Transfer button on the PowerMic

• Discard Text – Say “Discard Text” or click the trash can icon

• Recall Text – Say “Recall Text” or click the folder icon pointing right

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Auto-Texts Auto-Texts are predefined blocks of text which are frequently used in letters, memos, reports, and similar standardized documents. They help save time by not having to say the whole text every time. After inserting via a short voice command, you can edit the text as normal. Auto-Texts are sometimes called “normals" or "canned text". These can be created preemptively or as you dictate. Using Auto-Texts reduces the time needed to record dictation and improves the consistency of documentation.

Shared Auto-Texts, managed by the organization’s DMO Administrator, are found under Auto-Texts in What You Can Say. Auto-Texts created at a user level are found under the Application Menu on the DragonBar under Manage Auto-Texts. To edit Auto-Texts, click Manage Auto-Text from the Application Menu. Select the Auto-Text you wish to edit from the left. Parameters for the Auto-Text can be changed on the right.

Disclaimer: The auto-text command feature is not designed for the use of PHI, PII, or credentials. Using the auto-text command for such purposes is strictly prohibited.

Create a Basic Auto-Text

Exercise 6:

1. Open the dictation box

2. Dictate the following (remember to include punctuation):

The patient was evaluated by the psychiatric liaison, who feels that at this time, the patient does not meet criteria for psychiatric admission. The patient denies suicidal or homicidal ideation and will contract for safety. Additional resources will be provided upon discharge.

3. Say "Select All"

4. Say "Make that an Auto-Text"

5. Observe that the Manage Auto-Text window has opened with your dictation appearing in the Content box.

There are three required fields (Name, Spoken Form, and Content), highlighted in red and marked with an asterisk.

6. Click in the Name field and type (or say) “My Psychiatric Discussion”

7. Observe that DMO entered your text into the Spoken Form field automatically. Special characters, numbers, and punctuation are not allowed in the Spoken Form field.

8. Click Apply All

9. Click Close

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Execute the Auto-Text

Exercise 7:

1. Open your Dictation Box and clear any text that appears

2. Say “My Psychiatric Discussion”

3. Observe that the entire block of text populated into the Dictation Box in one action.

4. Observe that our Auto-Text example does not include specific references to a patient’s gender, diagnosis, or any specific treatment plan.

Basic Auto-Texts are best suited to blocks of text that do not need to be edited with each use. If you have a text template that needs to be edited with each patient interaction, you can use a Variable Auto-Text.

Create a Variable Auto-Text

Variable Auto-Texts work essentially the same as Basic Auto-Texts, but also allow for quick editing of specific words or phrases. To identify which content needs to be changed, place square brackets at the beginning and end of any text. 1. [ dictated as “left bracket” or “open bracket”

2. ] dictated as “right bracket” or “close bracket”

Once the Variable Auto-Text is executed, we can use additional DMO features to quick navigate between the variable fields to update the content.

Exercise 8:

1. Open Manage Auto-Texts through either the DragonBar Menu icon or say “Manage Auto-Texts”

2. Click the + button to create a new Auto-Text

3. Click in the Name field and dictate (or type) “My Radiation Discussion.”

4. Click in the Content field.

5. Say “A discussion with the [patient’s mother] was held regarding the risks and benefits of repeat radiation. Considering that the patient has had [several] CT scans in the past [month] and that there is no clinical evidence of [acute appendicitis] today, [the mother] has decided to decline a CT of the [abdomen/pelvis].” Note: You can say “open bracket” and “close bracket” for the delimiter characters while dictating the passage, just like any other punctuation, or you can dictate the passage without the brackets and then type them into the appropriate places afterwards. Just be sure that when you are done, the text in your Content field matches the screenshot here:

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6. Click Apply All

7. Click Close

Execute the Variable Auto-Text Exercise 9:

• Click back into the dictation box or text document

• Say “Insert Radiation Discussion”

Observe that, just like the previous example, the entire block of text populated into the Dictation Box in one action. The difference is that now, the first of the variable fields is highlighted.

• Say “Patient's legal guardian” We can navigate between the remaining variable fields using the “Next Field” and “Previous Field” commands. The PowerMic buttons can also be configured to execute these commands.

• Say “Next Field” (or use the button on your PowerMic)

• Say “seven”

• Advance to the next field

• Say “2 years”

• Advance two fields

Observe that this leaves the [acute appendicitis] field intact

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• Say “the legal guardian”

Now that we have updated our text to reflect the appropriate values for this patient interaction, we can use the “Accept defaults” command to finalize the editing and leave unedited text as-is.

• Say “accept defaults” Observe that the Accept Defaults command removed all the remaining brackets within the passage.

Copy an Auto-Text

For those using DMO version 3.5 or higher, you can copy Auto-Texts to create a duplicate entry that you can easily edit rather than recreate.

Exercise 10:

• Open the Manage Auto-Text window.

• Identify the Auto-Text you would like to copy, right click on the entry and select Copy. You can also click the Copy icon located to the right of the entry.

Note: The “Revert Changes” feature reverts ALL recent modifications and changes back to its original state.

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• This will create a copy of the Auto-Text

that is ready for customization.

Edit/Delete an Auto-Text Once an Auto-Text has been created, you can always go back and edit the Name, Spoken Form, or Content fields. You can also delete Auto-Texts that you no longer need.

Exercise 11:

• Say “Manage Auto-Text”

• Click on the Auto-Text you would like to edit in the list on the left

• Click into any of the available fields and make the necessary changes.

Note: As you make changes, all text will appear in bold.

• Once you are done making changes to an Auto-Text, click Apply All

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Exercise 12:

1. Say “Manage Auto-Text”

2. Click on the Auto-Text you would like to delete.

3. Click the X icon to the right of the Auto-Text name

Note: The Auto-Text will not be removed from your list until you click the Apply All button. This feature is helpful to avoid accidentally deleting Auto-Texts. If you accidentally delete an Auto-Text, you can use the arrow icon to restore it (only if you have not yet clicked Apply All).

4. Click Apply All

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Step-by-Step Commands A Step-by-Step (SbS) Command is used to execute a series of predefined actions (such as accessing a website, navigating within an application, and entering text) by saying a key phrase. The concept is similar to that of an Auto-Text, but instead of entering a block of text, Step-by-Step Commands can simulate keystrokes or even turn your microphone on or off. The steps can be customized to execute a variety of functions, such as accessing a website, navigating within an application, or entering text, to help save time when accomplishing repetitive tasks. Disclaimer: The Step-by-Step command feature is not designed for the use of PHI, PII, or credentials. Using the SbS command for such purposes is strictly prohibited.

Create a Step-by-Step Command

Exercise 13: 1. Open Manage Step-by-Step Commands

through either the DragonBar Menu icon or say “Manage Step-by-Step Commands”

2. Click on the + symbol to create a new SbS Command.

3. Click into the Name field and type (or dictate) “Copy That”

4. In the Steps section, click on the New Step button

5. Select “Press Hotkey”

6. On your keyboard, press Ctrl+C

7. Observe that pressing Ctrl+C enters the letter C into the empty box and checks the Ctrl box modifier for you. Note: You cannot click in the Ctrl box; you must hit the keystroke combination.

8. Click Apply All

9. Click Close

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Exercise 14: 1. Open Manage Step-by-Step Commands

through either the DragonBar Menu icon or say “Manage Step-by-Step Commands”

2. Click on the + symbol to create a new SbS Command.

3. Click into the Name field and type (or dictate) “Paste That”

4. In the Steps section, click on the New Step button

5. Select “Press Hotkey”

6. On your keyboard, press Ctrl+V

7. Observe that pressing Ctrl+V enters the letter V into the empty box and checks the Ctrl box modifier for you. Note: You cannot click in the Ctrl box; you must hit the keystroke combination.

8. Click Apply All

9. Click Close

Execute a Step-by-Step Command

Exercise 15:

• Open the Dictation Box.

• Say “The patient is a very pleasant individual.”

• Say “Select all”

• Say “Copy that”

• Observe that DMO shows a popup indicating that your SbS command was executed.

• Say “Discard that”

• Observe that your text has been removed

• Say “Paste that”

• Observe the DMO shows a popup indicating that your SbS command was executed and the text previously copied has been pasted into the Dictation Box.

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Copy a Step-by-Step Command

For those using DMO version 3.5 or higher, you can copy Step-by-Step Commands to create a duplicate entry that you can edit rather than recreate.

Exercise 16:

1. Open the Manage Step-by-Step window.

2. Select the Copy That SbS Command, right click on the entry and select Copy. You can also click the Copy icon located to the right of the entry.

Note: The “Revert Changes” feature reverts ALL recent modifications and changes back to its original state.

3. This will create a copy of the SbS Command that is ready for customization.

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Step Types

Command Name Function

Open Application Add this step to open a specified application. If the application is already open, the focus will switch to this application. Specify the following properties:

1. Target – enter the full path and name to the application .exe file. 2. Arguments – enter the command line argument needed to open the

application; for example, a template. 3. Start in – browse for the folder in which the application or file should

open. 4. Run as – select the size of the application window (normal, minimized,

or maximized).

Wait Set a waiting time in milliseconds to pause between steps; For example, 500 ms for the application to open with the specified template (range: 50-2500 ms).

Wait for Window Set a waiting time in milliseconds to allow time for a specific window to open

Run Step by Step Command

Call an existing command from your personal commands or shared commands as part of a new command

Execute Voice Command

Call a built-in voice command such as a formatting command, navigation command, anchor speech focus, etc. as part of a new command

Enter Text Enter a short text block that will be written at the cursor position in the application (for larger text blocks that may be inserted regularly, use Auto-Texts).

Press keys Enter the sequence of keys to be pressed (see options in the chart below). Entering text and combining keys with modifiers is also an option.

Press hotkey Enter one keyboard combination: select modifiers (optional) and press a key to enter it into the field.

Microphone on Turn the microphone on.

Microphone off Turn the microphone off.

Key Input Format

Backspace {BACKSPACE} or {BS}

Break {BREAK}

Caps Lock {CAPSLOCK}

Scroll Lock {SCROLL}

Delete {DEL} or {DELETE}

Down Arrow {DOWN}

End {END}

Enter {ENTER}

Esc {ESCAPE} or {ESC}

Home {HOME}

Insert {INS}

Left arrow {LEFT}

Num Lock {NUMLOCK}

Page down {PGDN}

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Press Keys The following keys can be entered in the press keys field. Curly brackets {} must be used

Page up {PGUP}

Right arrow {RIGHT}

Tab {TAB}

Up arrow {UP}

Add {ADD}

Key Input Format

Subtract {SUBTRACT}

Multiply {MULTIPLY}

Divide {DIVIDE}

F1 – F24 {F1} to {F24}

Return {RETURN}

Help {HELP}

Decimal {DECIMAL}

Separator {SEPARATOR}

Space {SPACE}

Select {SELECT}

Print {PRINT}

Execute {EXECUTE} or {EXEC}

Snapshot {SNAPSHOT}

Cancel {CANCEL}

Windows {WINDOWS} or {WIN}

Applications {APPLICATIONS} or {APPS}

Clear {CLEAR}

NUMPAD0-NUMPAD9 {NUMPAD0} or {NP0} to {NUMPAD9} or {NP9}

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Modifiers

Modifier Input format

Shift +

Ctrl ^

Alt %

Edit/Delete a Step-by-Step Command

Once a Step-by-Step Command has been created, you can go back and edit the Name, Description, and Spoken Form fields. You can also delete or reorder the steps or even delete the SbS Command completely.

Exercise 17:

1. Say “Manage Commands”

2. Click on the SbS Command you wish to edit.

3. Make changes as desired.

a. The up and down buttons can be used to reorder the steps if you have more than one

b. The left arrow button is used to insert a new step in the middle of an existing series

c. The x button is used to delete a step entirely

4. Click Apply All when finished.

Exercise 18:

• Say “Manage Commands”

• Click on the SbS Command you wish to delete.

• Click on the X symbol to the right of the SbS Command name

• Click Apply All

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Clinical Calculators

Clinical Calculators are a set of 30 evidence-based calculators that can be accessed for free after registering for Nuance Healthcare ID access. Once registered, Clinical Calculators will appear in the What You Can Say menu of DMO with your next session.

1. Open Clinical Calculators by saying “Clinical Calculators” Note: If you dictate “Close (or Hide) Calculators,” all existing calculations will be discarded.

2. Click on the desired calculator from the list presented.

3. Select the items applicable to the patient by clicking on the associated checkboxes. Note: Most calculators will have an option of “Patient has none of these” toward the bottom of the list.

4. The “References” button in the lower left corner can be used to access pertinent links to websites and reference documentations. The “Scroll Down” indicator in the lower right corner is only a reminder to scroll down for additional options within the calculator. You will need to use scroll bar or up/down arrows to scroll.

5. Observe a running score will appear at the bottom

and will automatically update as changes are made.

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6. Once you have reviewed all the checkbox options,

the “Transfer” button will appear instead of the “Scroll Down” indicator.

7. Place your cursor in the desired EHR text field and then click “Transfer.”

8. If your cursor is not focused in the EHR prior to clicking “Transfer,” the results will be displayed in the Dictation Box where you can make additional comments or edits. You can then place your cursor in the EHR text field and use the DMO Command of “Transfer Text.”

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Appendix A: PowerMic Mobile PowerMic Mobile turns iOS and Android-based devices into secure wireless microphones for use with DMO. It gives providers the freedom to roam from workstation-to-workstation, room-to-room, and location-to-location to complete their clinical documentation using their smartphone as a wireless microphone at the desktop. To use PowerMic Mobile, the free PowerMic Mobile app must be downloaded from the App Store or Google Play. You will be provided with a Welcome Letter that includes configuration instructions. Wake Word Functionality is not available when using PowerMic Mobile. Infrastructure/Device Requirements

• Hosted Nuance Management Server (NMS)

• iPhone5 or greater (with iOS 8.0 or greater) or Android 4.3 or greater

• Wi-Fi or 3G/4G/LTE connection Note: PMM may drain your battery quickly because your phone is on all the time. You may find it beneficial to change the brightness indicator on the phone to help reduce this.

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Using PowerMic Mobile

1. Launch DMO application.

2. From the DMO splash screen, click the dropdown under “Microphone” and change the microphone to Nuance PowerMic Mobile

i. If you are already logged on to DMO and using another microphone, logoff of DMO and change the microphone type on the splash screen to Nuance PowerMic Mobile

3. The microphone icon on the DragonBar will turn into a smartphone icon with an orange background.

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4. Launch the PowerMic Mobile app from your smartphone.

• If this is the first time logging on to PowerMic Mobile, the end user license agreement (EULA) will need to be accepted before you can use the application.

• To use PowerMic Mobile, set up an organization profile by tapping the Add profile button. (You will need the configuration URL provided by your system administrator.)

• Paste your organization profile URL in the PROFILE URL space. You should see the Valid Profile message below the URL.

• Tap the PROFILE NAME space, type the name for your profile and click save.

• Tap Start on the Welcome screen.

• Log in using your DMO user name.

5. Pairing will automatically occur between the app and your workstation. When pairing has

occurred, the orange smartphone icon on the DragonBar will turn red.

NOTE: PowerMic Mobile must be paired with a workstation before you can dictate.

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6. If you need to use your device on another workstation within the same organization, you will

need to manually pair with the target application.

• Tap the connections button

• Tap the Manually pair with a target application button and enter the pairing ID provided.

• To find the pairing ID, click the orange smartphone icon on the Dragon Bar for the Target Workstation, or tap the Where can I find my Pairing ID text on your mobile device.

Adding PowerMic Mobile Profiles If you dictate across multiple Organizations or NMS Orgs. You can add multiple profiles.

• Launch the PowerMic Mobile app from your smartphone.

• Tap the Settings button.

• Tap the Add Profile button

• Paste the new Profile URL and name the new profile.

• Tap the Save button

You can provide general feedback to Nuance by tapping Send Feedback. An email is created with PowerMic Mobile log files automatically attached.

Enter all relevant information for the Nuance team and tap Send.

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PowerMic Mobile Buttons Buttons can be customized for PowerMic Mobile as shown in the picture. Note: It will change for the PowerMic II device, as well.

• When you are ready to dictate, tap the green microphone button to turn the microphone on. When finished dictating or if you need to pause, simply tap the microphone button again to turn the microphone off.

• Wake Word Functionality is not available when using PowerMic Mobile.

Note: There is a noise cancellation feature native to the device, however, it is recommended to find a quiet place when using PowerMic Mobile. Turning the microphone off when you aren’t dictating will help avoid erroneous dictation as well.

• If your smartphone is set to lock after a specified period, PowerMic Mobile will disconnect from the paired workstation when your phone locks. Simply unlock your mobile device and tour device should pair automatically with the workstation.

Note: PowerMic Mobile will also disconnect from the paired workstation if you receive a call on your smartphone. It might be helpful to set your device to “Do Not Disturb” if you plan to dictate for any significant length of time.

In-app Help

To improve application usability, PowerMic Mobile, Version 4.0 includes a comprehensive "in app help" feature. Help screens will be automatically displayed to new users, and existing users can access Help via the application menu.

Note: With PowerMic Mobile 2020.4, Both iOS and Android

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versions support wired headsets and microphone control with the play/pause button on the wired headsets. The iOS version supports the use of Bluetooth headsets and earbuds. With DMO 2021.1, Both iOS and Android versions support Bluetooth headsets and earbuds.

Appendix B: Additional List of Characters for Spell Out Mode

Special Characters

To get Say

! exclamation mark | exclamation point

" double quote | double quotes | begin double quote | begin double quotes | begin quotation | begin quotation marks | begin quote | begin quotes | left quote | open double quote | open double quotes | open quotation | open quotation marks | open quote | open quotes | quote | quotes | close double quote | close double quotes | close quotation | close quotation marks | close quote | close quotes | end double quote | end double quotes | end of double quote | end of double quotes | end of quote | end quotation | end quotation marks | end quote | end quotes | right quote | unquote

# hash | hash mark | hash sign | hash tag | number | number sign | pound | pound sign | sharp | sharp sign

$ dollar | dollar sign

% percent | percent sign | percent symbol

& ampersand | and | and sign | and symbol

' apostrophe | begin single quote | begin single quotes | inverted comma | open single quote | quote | single quotation mark | single quote | close single quote | end single quote | end single quotes | unquote

( begin paren | begin parentheses | begin parenthesis | bracket | brackets | left bracket | left paren | left parenthesis | open bracket | open brackets | open paren | open parentheses | open parenthesis | parentheses

) bracket | brackets | close bracket | close brackets | close paren | close parentheses | close parenthesis | end paren | end parentheses | end parenthesis | right bracket | right paren | right parenthesis

* asterisk | star | star symbol

+ add sign | plus | plus sign | plus symbol

, comma

- hyphen | minus sign

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. dot | full stop | period | point

/ forward slash | slash

: colon | colon mark

; semicolon

< left angle bracket | left angle brackets | open angle bracket | open angle brackets | less than | less than sign | less than symbol

= equal | equal sign | equals | equals sign

> greater than | greater than sign | greater than symbol | close angle bracket | close angle brackets | right angle bracket | right angle brackets

? question mark

@ at | at sign

[ left bracket | left square bracket | open bracket | open brackets | open square bracket | open square brackets | start bracket | start brackets

\ backslash

no break space | nonbreakable space | unbreakable space

space | space bar

] close bracket | close brackets | close square bracket | close square brackets | end bracket | end brackets | right bracket | right square bracket

^ caret | hat

_ underscore

` back tick | backquote

{ left brace | left curly brace | left curly bracket | open brace | open braces | open curly brace | open curly braces | open curly bracket | open curly brackets

| bar | vertical | vertical bar

} close brace | close braces | close curly brace | close curly braces | close curly bracket | close curly brackets | right brace | right curly brace | right curly bracket

~ centered tilde | tilde

¡ inverted exclamation mark | inverted exclamation point

¢ cent | cent sign

£ pound | pound sterling | sterling | sterling sign

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¤ general currency | general currency sign | general currency symbol

¥ yen | yen sign

¦ broken vertical bar

§ section | section sign | section symbol

© copyright | copyright symbol

ª feminine ordinal | feminine ordinal sign | feminine ordinal symbol

« begin angle quote | begin angle quotes | open French quotation mark | open French quotation marks | open angle quote | open angle quotes | open euro quote | open euro quotes | open guillemet | open guillemets

¬ logical not | logical not sign | logical not symbol | not | not sign | not symbol

soft hyphen

® registered | registered symbol | registered trademark | registered trademark sign | registered trademark symbol

¯ macron | macron sign | macron symbol

° degree | degree symbol

± plus minus | plus minus sign | plus minus symbol | plus or minus | plus or minus sign | plus or minus symbol

² square | squared | superscript two

³ cube | cubed | superscript three

µ Greek mu | micro | micro sign | micro symbol

¶ paragraph | paragraph sign | paragraph symbol

· center dot | centered dot | middle dot

¹ superscript one

º masculine ordinal | masculine ordinal sign | masculine ordinal symbol

» close French quotation mark | close French quotation marks | close angle quote | close angle quotes | close euro quote | close euro quotes | close guillemet | close guillemets | end angle quote | end angle quotes

¼ one quarter | one quarter sign | one quarter symbol | quarter | quarter sign | quarter symbol

½ half | half sign | half symbol | one half | one half sign | one half symbol

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¾ three quarters | three quarters sign | three quarters symbol

¿ inverted question mark

– N dash | dash | double dash

— M dash

‚ alternate comma

„ double comma

† dagger | single dagger | single dagger sign | single dagger symbol

‡ double dagger | double dagger sign | double dagger symbol

… dot dot dot | ellipsis

‰ per mil | per mil sign | per mil symbol | per thousand | per thousand sign | per thousand symbol

€ euro | euro sign

₹ rupee sign

™ trademark | trademark sign | trademark symbol

ƒ guilder | guilder sign

Accents

To get Say

À capital A accent grave | capital A grave | capital Alfa accent grave | capital Alfa grave | uppercase A accent grave | uppercase A grave | uppercase Alfa accent grave | uppercase Alfa grave

Á capital A accent acute | capital A acute | capital Alfa accent acute | capital Alfa acute | uppercase A accent acute | uppercase A acute | uppercase Alfa accent acute | uppercase Alfa acute

 capital A accent circumflex | capital A circumflex | capital Alfa accent circumflex | capital Alfa circumflex | uppercase A accent circumflex | uppercase A circumflex | uppercase Alfa accent circumflex | uppercase Alfa circumflex

à capital A accent tilde | capital A tilde | capital Alfa accent tilde | capital Alfa tilde | uppercase A accent tilde | uppercase A tilde | uppercase Alfa accent tilde | uppercase Alfa tilde

Ä capital A accent umlaut | capital A dieresis | capital A umlaut | capital Alfa accent umlaut | capital Alfa dieresis | capital Alfa umlaut | uppercase A accent umlaut | uppercase A dieresis | uppercase A umlaut | uppercase Alfa accent umlaut | uppercase Alfa dieresis | uppercase Alfa umlaut

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Å capital A ring | capital A ring above | capital Alfa ring | capital Alfa ring above | uppercase A ring |

uppercase A ring above | uppercase Alfa ring | uppercase Alfa ring above

Æ capital AE diphthong | capital AE ligature | capital Alfa Echo diphthong | capital Alfa Echo ligature | uppercase AE diphthong | uppercase AE ligature | uppercase Alfa Echo diphthong | uppercase Alfa Echo ligature

Ç capital C accent cedilla | capital C cedilla | capital Charlie accent cedilla | capital Charlie cedilla | uppercase C accent cedilla | uppercase C cedilla | uppercase Charlie accent cedilla | uppercase Charlie cedilla

È capital E accent grave | capital E grave | capital Echo accent grave | capital Echo grave | uppercase E accent grave | uppercase E grave | uppercase Echo accent grave | uppercase Echo grave

É capital E accent acute | capital E acute | capital Echo accent acute | capital Echo acute | uppercase E accent acute | uppercase E acute | uppercase Echo accent acute | uppercase Echo acute

Ê capital E accent circumflex | capital E circumflex | capital Echo accent circumflex | capital Echo circumflex | uppercase E accent circumflex | uppercase E circumflex | uppercase Echo accent circumflex | uppercase Echo circumflex

Ë capital E accent umlaut | capital E dieresis | capital E umlaut | capital Echo accent umlaut | capital Echo dieresis | capital Echo umlaut | uppercase E accent umlaut | uppercase E dieresis | uppercase E umlaut | uppercase Echo accent umlaut | uppercase Echo dieresis | uppercase Echo umlaut

Ì capital I accent grave | capital I grave | capital India accent grave | capital India grave | uppercase I accent grave | uppercase I grave | uppercase India accent grave | uppercase India grave

Í capital I accent acute | capital I acute | capital India accent acute | capital India acute | uppercase I accent acute | uppercase I acute | uppercase India accent acute | uppercase India acute

Î capital I accent circumflex | capital I circumflex | capital India accent circumflex | capital India circumflex | uppercase I accent circumflex | uppercase I circumflex | uppercase India accent circumflex | uppercase India circumflex

Ï capital I accent umlaut | capital I dieresis | capital I umlaut | capital India accent umlaut | capital India dieresis | capital India umlaut | uppercase I accent umlaut | uppercase I dieresis | uppercase I umlaut | uppercase India accent umlaut | uppercase India dieresis | uppercase India umlaut

Ð capital Icelandic eth | capital eth | uppercase Icelandic eth | uppercase eth

Ñ capital N accent tilde | capital N tilde | capital N yay | capital November accent tilde | capital November tilde | uppercase N accent tilde | uppercase N tilde | uppercase N yay | uppercase November accent tilde | uppercase November tilde

Ò capital O accent grave | capital O grave | capital Oscar accent grave | capital Oscar grave | uppercase O accent grave | uppercase O grave | uppercase Oscar accent grave | uppercase Oscar grave

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Ó capital O accent acute | capital O acute | capital Oscar accent acute | capital Oscar acute |

uppercase O accent acute | uppercase O acute | uppercase Oscar accent acute | uppercase Oscar acute

Ô capital O accent circumflex | capital O circumflex | capital Oscar accent circumflex | capital Oscar circumflex | uppercase O accent circumflex | uppercase O circumflex | uppercase Oscar accent circumflex | uppercase Oscar circumflex

Õ capital O accent tilde | capital O tilde | capital Oscar accent tilde | capital Oscar tilde | uppercase O accent tilde | uppercase O tilde | uppercase Oscar accent tilde | uppercase Oscar tilde

Ö capital O accent umlaut | capital O dieresis | capital O umlaut | capital Oscar accent umlaut | capital Oscar dieresis | capital Oscar umlaut | uppercase O accent umlaut | uppercase O dieresis | uppercase O umlaut | uppercase Oscar accent umlaut | uppercase Oscar dieresis | uppercase Oscar umlaut

× multiplication sign | multiplication symbol | multiply | multiply sign | multiply symbol | times | times sign | times symbol

Ø capital O oblique stroke | capital O slash | capital Oscar oblique stroke | capital Oscar slash | uppercase O oblique stroke | uppercase O slash | uppercase Oscar oblique stroke | uppercase Oscar slash

Ù capital U accent grave | capital U grave | capital Uniform accent grave | capital Uniform grave | uppercase U accent grave | uppercase U grave | uppercase Uniform accent grave | uppercase Uniform grave

Ú capital U accent acute | capital U acute | capital Uniform accent acute | capital Uniform acute | uppercase U accent acute | uppercase U acute | uppercase Uniform accent acute | uppercase Uniform acute

Û capital U accent circumflex | capital U circumflex | capital Uniform accent circumflex | capital Uniform circumflex | uppercase U accent circumflex | uppercase U circumflex | uppercase Uniform accent circumflex | uppercase Uniform circumflex

Ü capital U accent umlaut | capital U dieresis | capital U umlaut | capital Uniform accent umlaut | capital Uniform dieresis | capital Uniform umlaut | uppercase U accent umlaut | uppercase U dieresis | uppercase U umlaut | uppercase Uniform accent umlaut | uppercase Uniform dieresis | uppercase Uniform umlaut

Ý capital Y accent acute | capital Y acute | capital Yankee accent acute | capital Yankee acute | uppercase Y accent acute | uppercase Y acute | uppercase Yankee accent acute | uppercase Yankee acute

Þ capital Icelandic thorn | capital thorn | uppercase Icelandic thorn | uppercase thorn

ß German sharp S | German sharp Sierra | eszet | letter German sharp S | letter German sharp Sierra | letter eszet | letter sharp S | letter sharp Sierra | sharp S | sharp Sierra

à A accent grave | A grave | Alfa accent grave | Alfa grave | letter A accent grave | letter A grave | letter Alfa accent grave | letter Alfa grave | lowercase A accent grave | lowercase A grave | lowercase Alfa accent grave | lowercase Alfa grave

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á A accent acute | A acute | Alfa accent acute | Alfa acute | letter A accent acute | letter A acute |

letter Alfa accent acute | letter Alfa acute | lowercase A accent acute | lowercase A acute | lowercase Alfa accent acute | lowercase Alfa acute

â A accent circumflex | A circumflex | Alfa accent circumflex | Alfa circumflex | letter A accent circumflex | letter A circumflex | letter Alfa accent circumflex | letter Alfa circumflex | lowercase A accent circumflex | lowercase A circumflex | lowercase Alfa accent circumflex | lowercase Alfa circumflex

ã A accent tilde | A tilde | Alfa accent tilde | Alfa tilde | letter A accent tilde | letter A tilde | letter Alfa accent tilde | letter Alfa tilde | lowercase A accent tilde | lowercase A tilde | lowercase Alfa accent tilde | lowercase Alfa tilde

ä A accent umlaut | A dieresis | A umlaut | Alfa accent umlaut | Alfa dieresis | Alfa umlaut | letter A accent umlaut | letter A dieresis | letter A umlaut | letter Alfa accent umlaut | letter Alfa dieresis | letter Alfa umlaut | lowercase A accent umlaut | lowercase A dieresis | lowercase A umlaut | lowercase Alfa accent umlaut | lowercase Alfa dieresis | lowercase Alfa umlaut

å A ring | A ring above | Alfa ring | Alfa ring above | letter A ring | letter A ring above | letter Alfa ring | letter Alfa ring above | lowercase A ring | lowercase A ring above | lowercase Alfa ring | lowercase Alfa ring above

æ AE diphthong | AE ligature | Alfa Echo diphthong | Alfa Echo ligature | letter AE diphthong | letter AE ligature | letter Alfa Echo diphthong | letter Alfa Echo ligature | lowercase AE diphthong | lowercase AE ligature | lowercase Alfa Echo diphthong | lowercase Alfa Echo ligature

ç C accent cedilla | C cedilla | Charlie accent cedilla | Charlie cedilla | letter C accent cedilla | letter C cedilla | letter Charlie accent cedilla | letter Charlie cedilla | lowercase C accent cedilla | lowercase C cedilla | lowercase Charlie accent cedilla | lowercase Charlie cedilla

è E accent grave | E grave | Echo accent grave | Echo grave | letter E accent grave | letter E grave | letter Echo accent grave | letter Echo grave | lowercase E accent grave | lowercase E grave | lowercase Echo accent grave | lowercase Echo grave

é E accent acute | E acute | Echo accent acute | Echo acute | letter E accent acute | letter E acute | letter Echo accent acute | letter Echo acute | lowercase E accent acute | lowercase E acute | lowercase Echo accent acute | lowercase Echo acute

ê E accent circumflex | E circumflex | Echo accent circumflex | Echo circumflex | letter E accent circumflex | letter E circumflex | letter Echo accent circumflex | letter Echo circumflex | lowercase E accent circumflex | lowercase E circumflex | lowercase Echo accent circumflex | lowercase Echo circumflex

ë E accent umlaut | E dieresis | E umlaut | Echo accent umlaut | Echo dieresis | Echo umlaut | letter E accent umlaut | letter E dieresis | letter E umlaut | letter Echo accent umlaut | letter Echo dieresis | letter Echo umlaut | lowercase E accent umlaut | lowercase E dieresis | lowercase E umlaut | lowercase Echo accent umlaut | lowercase Echo dieresis | lowercase Echo umlaut

ì I accent grave | I grave | India accent grave | India grave | letter I accent grave | letter I grave | letter India accent grave | letter India grave | lowercase I accent grave | lowercase I grave | lowercase India accent grave | lowercase India grave

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í I accent acute | I acute | India accent acute | India acute | letter I accent acute | letter I acute |

letter India accent acute | letter India acute | lowercase I accent acute | lowercase I acute | lowercase India accent acute | lowercase India acute

î I accent circumflex | I circumflex | India accent circumflex | India circumflex | letter I accent circumflex | letter I circumflex | letter India accent circumflex | letter India circumflex | lowercase I accent circumflex | lowercase I circumflex | lowercase India accent circumflex | lowercase India circumflex

ï I accent umlaut | I dieresis | I umlaut | India accent umlaut | India dieresis | India umlaut | letter I accent umlaut | letter I dieresis | letter I umlaut | letter India accent umlaut | letter India dieresis | letter India umlaut | lowercase I accent umlaut | lowercase I dieresis | lowercase I umlaut | lowercase India accent umlaut | lowercase India dieresis | lowercase India umlaut

ð Icelandic eth | eth | letter Icelandic eth | letter eth | lowercase Icelandic eth | lowercase eth

ñ N accent tilde | N yay | November accent tilde | November tilde | letter N accent tilde | letter N tilde | letter N yay | letter November accent tilde | letter November tilde | lowercase N accent tilde | lowercase N tilde | lowercase N yay | lowercase November accent tilde | lowercase November tilde

ò O accent grave | O grave | Oscar accent grave | Oscar grave | letter O accent grave | letter O grave | letter Oscar accent grave | letter Oscar grave | lowercase O accent grave | lowercase O grave | lowercase Oscar accent grave | lowercase Oscar grave

ó O accent acute | O acute | Oscar accent acute | Oscar acute | letter O accent acute | letter O acute | letter Oscar accent acute | letter Oscar acute | lowercase O accent acute | lowercase O acute | lowercase Oscar accent acute | lowercase Oscar acute

ô O accent circumflex | O circumflex | Oscar accent circumflex | Oscar circumflex | letter O accent circumflex | letter O circumflex | letter Oscar accent circumflex | letter Oscar circumflex | lowercase O accent circumflex | lowercase O circumflex | lowercase Oscar accent circumflex | lowercase Oscar circumflex

õ O accent tilde | O tilde | Oscar accent tilde | Oscar tilde | letter O accent tilde | letter O tilde | letter Oscar accent tilde | letter Oscar tilde | lowercase O accent tilde | lowercase O tilde | lowercase Oscar accent tilde | lowercase Oscar tilde

ö O accent umlaut | O dieresis | O umlaut | Oscar accent umlaut | Oscar dieresis | Oscar umlaut | letter O accent umlaut | letter O dieresis | letter O umlaut | letter Oscar accent umlaut | letter Oscar dieresis | letter Oscar umlaut | lowercase O accent umlaut | lowercase O dieresis | lowercase O umlaut | lowercase Oscar accent umlaut | lowercase Oscar dieresis | lowercase Oscar umlaut

÷ divide | divide sign | divide symbol | division sign | division symbol

ø O oblique stroke | O slash | Oscar oblique stroke | Oscar slash | letter O oblique stroke | letter O slash | letter Oscar oblique stroke | letter Oscar slash | lowercase O oblique stroke | lowercase O slash | lowercase Oscar oblique stroke | lowercase Oscar slash

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ù U accent grave | U grave | letter U accent grave | letter U grave | letter Uniform accent grave |

letter Uniform grave | Uniform accent grave | Uniform grave | lowercase U accent grave | lowercase U grave | lowercase Uniform accent grave | lowercase Uniform grave

ú U accent acute | U acute | letter U accent acute | letter U acute | letter Uniform accent acute | letter Uniform acute | Uniform accent acute | Uniform acute | lowercase U accent acute | lowercase U acute | lowercase Uniform accent acute | lowercase Uniform acute

û U accent circumflex | U circumflex | letter U accent circumflex | letter U circumflex | letter Uniform accent circumflex | letter Uniform circumflex | Uniform accent circumflex | Uniform circumflex | lowercase U accent circumflex | lowercase U circumflex | lowercase Uniform accent circumflex | lowercase Uniform circumflex

ü U accent umlaut | U dieresis | U umlaut | letter U accent umlaut | letter U dieresis | letter U umlaut | letter Uniform accent umlaut | letter Uniform dieresis | letter Uniform umlaut | Uniform accent umlaut | Uniform dieresis | Uniform umlaut | lowercase U accent umlaut | lowercase U dieresis | lowercase U umlaut | lowercase Uniform accent umlaut | lowercase Uniform dieresis | lowercase Uniform umlaut

ý Y accent acute | Y acute | Yankee accent acute | Yankee acute | letter Y accent acute | letter Y acute | letter Yankee accent acute | letter Yankee acute | lowercase Y accent acute | lowercase Y acute | lowercase Yankee accent acute | lowercase Yankee acute

þ Icelandic thorn | letter Icelandic thorn | letter thorn | thorn | lowercase Icelandic thorn | lowercase thorn

ÿ Y accent umlaut | Y dieresis | Y umlaut | Yankee accent umlaut | Yankee dieresis | Yankee umlaut | letter Y accent umlaut | letter Y dieresis | letter Y umlaut | letter Yankee accent umlaut | letter Yankee dieresis | letter Yankee umlaut | lowercase Y accent umlaut | lowercase Y dieresis | lowercase Y umlaut | lowercase Yankee accent umlaut | lowercase Yankee dieresis | lowercase Yankee umlaut

Πcapital OE diphthong | capital OE ligature | capital Oscar Echo diphthong | capital Oscar Echo ligature | uppercase OE diphthong | uppercase OE ligature | uppercase Oscar Echo diphthong | uppercase Oscar Echo ligature

œ OE diphthong | OE ligature | letter OE diphthong | letter OE ligature | letter Oscar Echo diphthong | letter Oscar Echo ligature | Oscar Echo diphthong | Oscar Echo ligature | lowercase OE diphthong | lowercase OE ligature | lowercase Oscar Echo diphthong | lowercase Oscar Echo ligature

Š capital S wedge | capital S with Caron | capital Sierra wedge | capital Sierra with Caron | uppercase S wedge | uppercase S with Caron | uppercase Sierra wedge | uppercase Sierra with Caron

š S wedge | S with Caron | letter S wedge | letter S with Caron | letter Sierra wedge | letter Sierra with Caron | Sierra wedge | Sierra with Caron | lowercase S wedge | lowercase S with Caron | lowercase Sierra wedge | lowercase Sierra with Caron

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Ÿ capital Y accent umlaut | capital Y dieresis | capital Y umlaut | capital Yankee accent umlaut |

capital Yankee dieresis | capital Yankee umlaut | uppercase Y accent umlaut | uppercase Y dieresis | uppercase Y umlaut | uppercase Yankee accent umlaut | uppercase Yankee dieresis | uppercase Yankee umlaut

Ž capital Z with Caron | capital Zulu with Caron | uppercase Z with Caron | uppercase Zulu with Caron

ž Z with Caron | Zulu with Caron | letter Z with Caron | letter Zulu with Caron | lowercase Z with Caron | lowercase Zulu with Caron

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Appendix C: Additional Dictation Samples

Practice using all the skills you have learned in this guide to dictate the samples below. Remember to

dictate punctuation and new paragraphs and add unrecognized words to the vocabulary when

appropriate.

Dictation Sample 1: HPI-Cardiology

The patient is a 64-year-old male who presents with chest pain. His primary care physician is Dr.

Truxillo. He reports that the pain started 3 days ago. He describes it as sharp, mid sternal pain,

radiating to his right arm. He also complains of associated shortness of breath, cold sweats, and nausea.

He denies vomiting, rectal bleeding, or tarry stools. He denies a history of heart attack. He does have a

history of COPD, CAD, arthritis, hypertension and hyperlipidemia. He is currently taking lisinopril for

blood pressure and Xeljanz for his arthritis.

Will see Dr. Mersberger at Northeast Georgia Physicians Group this afternoon.

Dictation Sample 2: HPI-Ortho

Patient is a 64-year-old female referred by Dr. Gotay. Her right shoulder has been causing severe

discomfort that has increased over the past several days. It is a constant aching pain that does not

radiate into the arm or involve the neck. She has not noticed any changes in the range of motion, but

does report pain with most movement. She also recently burned herself on the posterior right shoulder

behind the AC joint after falling asleep on a heating pad, but this is healing well, and she does not think

it is the source of the pain. She has had prior x-rays available in WebCIS or her right shoulder that show

degenerative changes and osteophytosis in her shoulder. Patient has diabetes which is being managed

by Invokana.

MRI of the shoulder will be scheduled at the Ahwatukee Foothills Medical Center later this week.

Dictation Sample 3: HPI-Family Practice

The patient is a 36-year-old female who reports a two-week history of sore throat and of seeing white

pus in the back of her throat. She was originally seen by Dr. Manfredini at Braselton Clinic Urgent Care

two weeks ago and was prescribed a Zithromax Z-PAK at that time, with little positive effect.

She still reports a severe unproductive cough that persists but has not had any significant dyspnea. The

cough is also associated with some left sided pain that she indicates is approximately over the lateral

aspect of the 10th rib space. She also reports a fever of 101 degrees Fahrenheit taken at home but

denies other constitutional symptoms of night sweats or chills and is currently afebrile. She also denies

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dysphagia, drooling, nausea, vomiting, or excessive fatigue. She has not taken anything to specifically

relieve the pain but does not feel she has been improving over the last few days.

Appendix D: Useful Commands

Navigation Command Name Function

go to end of paragraph moves the cursor within the same text control

go to end of sentence moves the cursor within the same text control

next field moves the cursor to next [ ] in the template

previous field moves the cursor to previous [ ] in the template

first field moves the cursor to first [ ] in the template

last field moves the cursor to last [ ] in the template

accept defaults confirms that the default values are used in all fields and removes the delimiters

field complete confirms the default value is used in the field with focus and removes the delimiters

next control navigates to the next control

previous control navigates to the previous control

Controlling Dragon Command Name Function

close Dragon minimizes the application to task bar

open Dragon maximizes the application and Dictation Box

open Dictation Box opens the Dictation Box

close Dictation Box closes the Dictation Box

transfer text transfers text to target application

discard text deletes text in the Dictation Box

recall text re-writes text in the Dictation Box

what can I say displays the list of commands, Auto-Texts, the online help and the Manage Vocabulary page

launch help opens the Dragon Help

quit help closes the Dragon Help

manage vocabulary displays the Manage Vocabulary page

manage words displays the Manage Vocabulary page

manage commands opens the Manage Commands dialog box

manage Auto-Texts opens the Manage Auto-Texts dialog box

go to sleep Turn off the microphone in Wake Word mode; can be used when the microphone is on and set to microphone on/off

wake up Turn on the microphone in Wake Word mode

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Correction

Command Name Function

select all selects all text recorded

select this word selects the word where the cursor is located

select next word selects next word to the right

select previous word selects next word to the left

select first word selects the first word of the recorded text

select last word selects the last word of the recorded text

select [word] selects the specified word

select [word] to [word] selects the specified text

select first paragraph selects the paragraph at the beginning of the dictation

select first sentence selects the sentence at the beginning of your dictation

select last paragraph selects the paragraph at the end of the dictation

select last sentence selects the sentence at the end of the dictation

select previous paragraph selects the previous paragraph

select previous sentence selects the previous sentence

deselect that cancels the selection

scratch that/delete that deletes last bit of recorded text

scratch word/delete word deletes the word next to the cursor

resume with <text> goes to a specific text position and deletes everything recorded after that point

go back returns the cursor to its position prior to selection

undo/undo that executes Ctrl + Z in the application

redo/redo that executes Ctrl + Y in the application

insert before <text> inserts the cursor before the text

insert after <text> inserts the cursor after the text

do not recognize that word deletes the word from the vocabulary

all caps that formats the selected text or the last thing spoken as capital letters

cap that capitalizes the first letter of each selected word, or all words of the last thing spoken

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Appendix E: User-Created Commands

Command Name Function