dr handbook v04160 digitax - smartmove · the button gives you short lessons on how to use...

DRIVER'S HANDBOOK

CellTrack Systems Pty Ltd147 Henley Beach Road

Mile End South Australia 5031Ph (08) 8238 3099

www.smartmovetaxis.com

June 2014

For use with software version 4.160 (Digitax screen)

PLEASE LEAVETHIS GUIDEIN THE CAR

DRIVER'S HANDBOOK 2

INDEX

35DRIVER'S HANDBOOK

Make Booking 19Bidding for cover work 20Recording expenses 21Setting fare details 22Payment details 23Subsidised travel 24Account payments 25Flight Times 26Lost property 27Blacklists 28Tutorials 29Status indicators 30Testing panic button 31Screen controls 32Driver’s website 33Debug pages 34

Login 3Start and end of shift record 4Checklist 5Extended Menu 6Job selection 7Out of car alert 8Job offer 9Job details 10Resubmitting a booking, No show 11Changing a booking 12Map 13Plot destination 14Messages 15Messaging passengers 16Voice calls to base 17Statistics 18

1 2 3

6

8

54

7 9

0Back Ent

Login

Driver Num:

PIN:

Make the smart move

1:34 PM Zone: RAIL

Touch screen gently

DRIVER'S HANDBOOK 3

LOGIN

Log out button(grey if not logged in)

Status indicators (see pg 30)

Check that your car is connected

Enter driver number

Touch ENT

Enter PIN if required (the system will set the PIN to the first value entered).

Touch ENT.

Touch to make yourself available.

Touch to make yourself unavailable — you may be asked to indicate how long.

Touch at the end of a shift to log out.

FIRST THING

DRIVER'S HANDBOOK 34

AvailableOut of car

Call operatorMessage

Extended menu Job selectionJob details

Plot destinationStatistics

Tutorials(see pg 29)

DEBUG PAGES

Debug pages are for investigating problems and configuring the units. You don’t normally need to use these pages.

Use the if the unit keeps disconnecting.

If you are responsible for handling repairs, use thewhenever there is a new version.

FAULT FINDINGDebug

Server GPS Properties Config Version About

Server Connected:

Provider: OPTUS Reg: Yes Type: UTMS

Sim: 8961023310574006962F

Server:

(12)

Connected

Server: ...156:9003

Ras Error: None

Reboot

Power button

Debug

Server GPS Properties Config Version About

SM TrakPod:

SM Protocol: 1.25

FPGA: Unknown

Eboot:

Revision: 3.5.7283.0

Serial Number:

4.67

WinCE: 6

352347039067458

Update USB Key

Upload Logs

Calibrate

Switch Provider

Update USB Key

Switch Provider

Phone networkin use

RestartSmartMove

Current pageCurrent version number

Save software to USBmemory stick

Send vehicle logs(when requested by SmartMove support)

Re-calibrate screen

Switch to alternativephone network

End of Shift Record

Accept

Set

SetOdometer:

Meter Total: 0.00

1 2 3

6

8

54

7 9

0Back Ent

Shift Code:

5:35 PM Zone: Outer Area

Start of Shift Record

Continue Previous Shift Accept

Set

Set

Set

Odometer:

Meter Total: 0.00

DRIVER'S HANDBOOK 4

START AND END OF SHIFT RECORD

GETTING STARTED

Note: These screens are not used in some fleets.

You may be required to enter a shift code, the odometer reading or the total on the meter.

Set the ‘Continue Previous Shift’ option if you are continuing a previous shift.

Normally only the last three digits of the odometer reading need to be entered.

DRIVER'S HANDBOOK

Total onmeterat start of shift and end of shift

Odometerreadingat start of shift and end of shift

ShiftCode

33

DRIVER’S WEBSITE

NEW GENERATION DISPATCH SYSTEM

Please enter your login details below

Username:

Password:

Login

Driver End Of Shift Reports

NEW GENERATION DISPATCH SYSTEM

Shifts for Bill Driver (351) for the past 7 days

Start Day

Driver End Of Shift Reports Logout

Start Date Start Time Hours Vehicle

Monday 25/04/11 21:22:51 2.4 14 View Report Email Report

You can retrieve your end-of-shift reports from the driver’s website (ask the base for the web address).

You must use a PIN number, with a recommended minimum of 4 digits, when you log in (if you don’t have a PIN, see pg 3 to set one).

The page displays the list of shifts you’ve done recently and you can view or print a report by pressing or email a report by pressing

FIRST THING

View Report

Email Report

Use the number and PIN that you use to log in to the vehicle

Logout whenfinished

View the report and print it

Recentshifts

Send report to yourself, your bookkeeper,accountant or anyone else

DRIVER'S HANDBOOK 5


CHECKLIST

Tick each item

This screen will appear if you required to check a few things before starting your shift.

The items on your screen may be different from those shown here.

Tick each item then press OK.

READY TO WORK?

Logout if you can’t tick an item

Start of shift checklist

1:34 PM Zone: RAIL

WARNING: All items must be selected to proceed.

CabCharge unit logged in

Tariff light working

Indicators working

Car clean

Uniform clean

Lost property registered

Logout OK

Login when items are ticked

SCREEN CONTROLS

Press the Dim Screen button (F3) when you aren’t using the system.

If you aren’t going to use the car for a few days, turn off the system (press F6) .

SCREEN CONTROLS

Brightness Volume

Increase

Decrease

Increase

Decrease

Dim Screen Power Button

Opens restart panel to restart the unit, switch to low power mode (Turn Off) or close the panel (Cancel)

29

Restart

Shutdown

Cancel

Restart

DRIVER'S HANDBOOK 6


EXTENDED MENU

The extended menu provides functions that are less used in day to day work.

Access to functions vary from fleet to fleet.

You can access the menu from the icon strip at the top of the screen.

EXTRA FUNCTIONS

$

?

Close extendedmenu

Message passengersee p16

Record expensessee p21

Mappingsee p13

Day/nightlighting

Make bookingsee p19

Flight timessee p26

Accountnames

Test panicsee p31

Blacklistsee p28

Shift times Lost propertysee p27

1:34 PM Zone: Outer area

Panic Button Tester (For testing ONLY)

Panic button is: Not Pressed

Alarm status is: Activated

Hold down the panic button to test the alarm

Reset AlarmServer has: Received Notification

TESTING PANIC BUTTON

When you press the panic button the top indicator should light up.

If you hold the panic button long enough to trigger the panic alarm, the bottom indicator will light up and the dispatching computer has acknowledged the test.

The bottom indicator lights up when the base acknowledges the button press.

Use the ‘Reset Alarm’ to clear the alarm.

PANIC TEST

Resets the alarm

Lights up when panic button is pressed

Lights up when panic button is pressed long enough totrigger an alarm Lights up when operator is

aware button has been pressed

DRIVER'S HANDBOOK 7



Cover

Status: Queue Position 2

All (0)

Maxi (0)

WAT (1)

Cover Distance Options:

2.0Km (0) 6.0Km (0)

4.0Km (0) Any (1)No Cover

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT

PAGE 1 PAGE 2 PAGE 3

Zones Detail

Zones

1:34 PM Zone: Unknown

Click on zone list to set

No GPS

Set

HUNTLY

KANGAR

AnyNo Cover

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT


Zones


Cover

Status: Queue Position 2

All (0)

Maxi (0)

Cover Distance Options:

2.0Km (0) 6.0Km (0)

4.0Km (0) Any (1)No Cover

JOB SELECTION

Job attributes

Number of jobs waitingwithin that distance

Switch to manualbidding (option)

Set attributes for jobs you are prepared to do or are not prepared to do.

Registering for cover allows you to be considered for work not normally offered because you are further away. Select how far you are prepared to travel.

CHOOSING WORKQueue position in zone. Moving to a new zoneputs you at the bottom of the queue in that zone.

If you don’t have a GPS fixselect a zone and press ‘Set’.

Number of jobswaiting with thatattribute

STATUS INDICATORS

Move up/down listPanic off/on. Needs to be reset bybase operator. No further offers willbe made until cleared by base. Youcan test the panic button (see pg 31)

!

You can lose connection to the server if you leave town.

If you lose GPS SmartMove will continue to use your last known position.

Press and hold the panic button in an emergency.

Display will show and this must be cleared by base operator.

The button gives you short lessons on how to use SmartMove. The lesson stops if a job offer is made.

NORMAL OPERATION

Meter vacant/engaged. Changes when meter turned on/off.GPS is good/no GPS location.Server connected/not connected. Must be connected to get work. Try switching providerif disconnected for long time (see pg 34)

Tutorials. Learn about SmartMove when you have freetime (see pg 29)

DRIVER'S HANDBOOK 9


Offer

Pickup:

Zone:

EAST SIDE

Booked: 9:56 AM

Capsule

12

9:56 AM Zone: Outer Area

Reason: Vehicle Requested

NO PENALTYName V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT


Zones Detail

JOB OFFER

Pickupzone

Time bookingentered ORrequested pickup time

Seconds remainingto accept offer

Accept offer

Reject offer

Unit will beep when a job is offered

Touch to accept

If offer is not accepted it may not be offered again.

Touch to reject offer. Use for walk up.

No offer will come when car is not connected.

The offer lasts longer when using ‘out of car’ (see page 8)

If you become engaged before the booking details arrive, you will be asked if the job should be resubmitted.

ACCEPTING AN OFFERNo penalty for refusing ‘cover' work

Job attributes

Reason why job is offered to this car

The passenger (Dave)

147 HENLEY BEACH RD MILE END

Blacklist

Select the address or passenger to blacklistCancelBlacklist

BLACKLISTS

Use the blacklist feature to block a phone number or address.

If you blacklist a phone number you will not be offered any bookings with that number.

If you blacklist an address you will not be offered that address for a pickup or destination.

BLACKLISTSSelect who or what you wantblacklisted from the booking details

Save changes Cancel without saving.

DRIVER'S HANDBOOK 8


Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT


Zones

1:34 PM Zone: RAIL

Out of Car

Short

Status: Out of Car: Queue Position 1

Driver Status:

Out of CarContact Number:

0406055490

RingTime

Med Long

Change

Set Num

Test Call

Detail

This allows you to leave the car and have your mobile phone ‘pranked’ when you have a job offer.

Touch ‘Change’ button to indicate you are leaving the car.

Touch ‘Set Num’ button and enter your mobile phone number.

Set how long you want the phone to ring

Touch ‘Test Call’ to check that you are receiving calls correctly.

LEAVING YOUR CAR

OUT OF CAR ALERT

Currentstatus

Your phonenumber

Ring time forjob notification Test call

(must havenumber set)

Change status('in car' or 'out of car') Set your

mobile phonenumber

Time:LongShort Med

Out of Car

Short

Driver Status:

In CarContact Number:

040605549

RingTime

Med Long

Change

Set Num

Test Call

TUTORIALS

SmartMove Tutorials - Please Select a Category:

Basic Operations

?Advanced Operations

Book Keeping

Troubleshooting

How it works

Options

Menu Close

SmartMove Tutorials - Please Select a Topic:

Basic Concepts

Availability

Job Details

Messages

Menu Close

Log in

Job Offer

Tutorials let you learn more about SmartMove.

Choose the category then the topic you want to watch.

You can finish anytime by touching the screen.

The tutorial stops automatically when you get a job offer.

TUTORIALS

Choose acategorythen atutorial




Booked: 9:47 AM Distance: 3.2km

Name:

Address: 30 WAKEHAM ST

Address: STAWELL

Passengers: 2

Zones Detail

HORSHAM

Plot To? >>>

Start Job >>>Fixed Price Job

$10.00

Trip Car WAT#704873 Current Job

Location 1 (pickup)

JOB DETAILS

Job number

Passengername

Bookingtime

Pickupaddress

Number of passengers

Resubmit(put booking back inqueue, see pg 11) Previous

job

Job attributes

Distance topickup

Flashes if job not completed

Job details display after the offer is accepted.

If the button is flashing touch it for extra information. Touch it again to go back.

Touch the to put the job back on the queue.

Touch for no show, job is cancelled.

changes to when meter goes on.

changes to if you press the panic button (see page 31).

You may be asked for an odometer reading at the start and end of a job.

DOING THE JOBPickupdirection

Use fornon-meteredwork

Plotdestination

Map (see pg 13)

Nextjob

Ph:

Phone number(optional)

Use this page if a passenger has left belongings in your car.

Put a tick against the description that best matches the item or items found.

You can tick more than one item

Clicking saves the details and notifies the base operator.

LOST ITEMS

LOST PROPERTY

5:36 PM Zone: Out of Area

Lost Property

Camera

Clothing

Computer/Electronic Device

Files

Glasses

Hat

ID/Credit Card

iPod/MP3 Player

Jewellery

Select the item(s) that have been found

Keys

Medication/Mobility Aid

Phone

Purse/Handbag

Shopping

Sports Equipment

Suitcase

Toys

Umbrella/Walking Stick

Wallet

Watch

Other (see notes)

Confirm Items

Add ID/Note

Q

Add note for the lost items (max 255 characters)

W E R T Y U I O P

A S D F G H J K L

Z X C V B N M

Up

Down

CloseOkSpaceBackClear

Ladies glasses, samsung phone.

1 2 3

4 5 6

7 8 9

Back 0 /

?abc

Use this if you can’tfind a suitable item.Then add a note.

Save andnotifybase

Confirm Items

No show(cancelbooking)

Additional information(when flashing)

Moreaddresses

Click to plot(available only if destination is in the booking)

See page 14



Reason for NoShow Cancel

CAN’T FIND PASSENGER

PASSENGER UNFIT FOR TRAVEL

JOB GIVEN TO ANOTHER DRIVER

OTHER REASON

NoShow

NoShow

NoShow

NoShow

Reason for the Resubmit

Resubmit

Blacklist

Cancel

JOB REQUIRES A CHANGE

DOING ANOTHER JOB

WON’T PICKUP AT THIS ADDRESS

OTHER REASON

Resubmit

Change

RESUBMITTING A BOOKING

Changebooking beforeresubmitting,see page 12

Use the ‘Change’ button to change the booking before resubmitting.

Use the ‘Blacklist’ button if you won’t go to that address.

Otherwise choose the best explanation for resubmitting then press ‘Resubmit’

BOOKING WRONG?

The wording may be different for your fleet

Use this screen to cancel the booking.

Choose the best explanation and touch ‘NoShow’.

You may get a penalty if you are not near pickup location.

Touch ‘Cancel’ if the passenger shows up.

CANCEL JOB

NO SHOW

The wording may be different for your fleet

See page 28 for Blacklists

10:31 AM Zone: West

Departures

Flights: ADL (Arrivals)

Flight # Sched From11:0010:5911:2511:5512:3012:3513:0013:0513:20

Term/Gate Status

* Please note: All information is displayed ‘as provided’ by the flight service.

11:1511:1511:2511:4512:3012:3513:0013:0513:05

EstJQ92

QF570ZL4618QF741JQ764

SSQ2090QF683

NJS1555VA223

DRWPERMGBSYDSYDCBRMELSYDMEL

1/241/-1/-1/-1/-1/-1/-1/-1/-

Active - EActive - E

ActiveActive - DScheduledScheduledScheduledScheduled

Scheduled - D

ADL

FLIGHT TIMES

Show departuresor arrivals

ON TIME?

Select airport(if applicable)

Updatescreen

Show next orprevious screen

The Flight Times screen allows you to check flight arrival and departure times for your airport. The information, updated every 10 minutes, comes from various sources and may not always be accurate.

The screen may not available in your fleet.

Delays are highlighted with some red text and a ‘D’ code in the status column while early arrivals and departures are shown with some green text and an ‘E’ code.



7:40 AM Zone: FLORA HILL

Zones Detail

Plot To? >>>

Start Job >>>

Wharf AccessStatus: Booked

Change Job 48685 for Resubmit

Resubmit Cancel

Passengers:

<4 5 6 7 8

9 11 12 1310

Delay Job (mins):

100 20

4530 60

Maxi

Pickup

Dog

M50 WAT

Wharf Acce

Wagon

Capsule

CHANGING A BOOKING

Job attributes

Use this screen to change a booking before resubmitting it.

You can change the number of passengers, change the attributes or book for later if the passenger isn’t ready.

Touch to resubmit the job or, if you don’t want to resubmit, touch

Note: You can’t resubmit the job here unless you change something.

CHANGE JOB

Change

Delay beforepickup(minutes)

Number ofpassengers

Resubmit

Cancel

Job must go to a car/driver with attributeJob must not go to a car/driver with attributeAttribute doesn’t apply

To pay: $4.90

Fare:Extras:Toll/Fee:

$4.90$0.00$0.00

Total: $4.90


Status: Unavailable

Accept Cancel

% Set $

Set

Reference:

Account:

$ 4.90

1456 - Hospital

Set

Amount on account (book # 507):

Q

Use this screen to check if an account exists. Enter a name, number or scroll.

W E R T Y U I O P

A S D F G H J K L

Z X C V B N M

Up

Down

CloseOkSpaceBackClear

777 - 247 Dispatch56271 - Aardvark Industries292 - Anderson98747 - Aztec

1 2 3

4 5 6

7 8 9

Back 0 /

?abc

ACCOUNT PAYMENTS

Use if you are putting a percentage of the fare on account.

Set account number if necessary. Normally the number is set in the booking.

Set voucher or purchase order number if available. You may have to enter other details

Touch when done.

You can check an account before starting a job with the and

buttons.

ACCOUNT CLAIM

Account

Accept

Enter accountnumber OR selectfrom list

Voucher/ticketpurchase/order numberYou may be asked for additionalinformation

%

Press Ok when finished

$



20 m

MAP

NAVIGATION

Refresh

Return to job details.

Show detailedmap at eachstep.

Move through steps.Route fromcurrent location.

This page can be used to get directions to the pickup address.

The instructions come from Google Maps and are based on the location learnt by SmartMove.

If you vary the route touch the ‘Refresh’ to get an updated map.

Enter newaddress

Mute voice.

To pay: $9.25


Status: Located in Outer Area Fare:Extras:Toll/Fee:

$12.35$0.00$0.00

Total: $12.35

Accept Cancel

$

Set

Lift FeePayable

Voucher:

= $3.10

SetReference:

Amount on Subsidy (book# 1074):

25% 65% 75%

Subsidy: 25%

SUBSIDISED TRAVEL

Use if subsidy is a dollar amount or if a percentage of fare.

Enter the amount or percentage if necessary.

Enter a voucher number if required. Some fleets also use a reference number.

Check the ‘Lift Fee Payable’ box if eligible for a lift fee.

Touch when finished.

The subsidy amount may be rounded.

SUBSIDY

Subsidy

Accept

Subsidy type

Check if you are eligible for lift fee

$

%

Voucher/docketnumber (may berequired)




Booked: 9:47 AM Distance: 3.2km

Name:

Address: 30 WAKEHAM ST

Address: STAWELL

Passengers: 2

Zones Detail

#704873 Current Job

Pickup 1 (Pickup)

Ph:

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT


Plotting prevents an empty car being sent to the zone you are going to if a job is waiting in that zone.

Only available when job has been started.

If the destination zone is shown below ‘Plot To’ then touch the symbol.

If not, press the ‘Zones’ tab and select the zone required.

Then touch the symbol at the top of the screen.

PLOTTING DESTINATION

PLOT DESTINATION

Current zone

Select zone Request 'plot destination'.Click again to cancel plotting.

Move up or down zone list

PAYMENT DETAILS

Touch if fare is subsidised.

Touch or

if all the remainder is to be paid with cash or card.

Touch if some or all of the payment is on account.

Touch or

for cash or card part payments

Touch after entering the payment details. Note that the ‘To pay’ total has to be zero before you can proceed.

HOW WAS FARE PAID?

Paid By

Account

Subsidy

100% Cash 100% Card

Cash Card

Done

Press when the ‘To pay’figure is reconciled to zero.

Press when no detailsare to be recorded (if allowed).

Touch the line to change the details

Scroll up and downlonger lists

Will be differentcolour if bookingincludes an account number

To pay: $0.00


$25.45$0.00$0.00

Total: $25.45

Done


Status: Located in Outer Area

Paid By

Cancel

Fare

100% Card100% Cash

CardCash

SubsidyAccount

CLEAROther

Subsidy: 25.0%

Account: $1.50

Subsidy: $5.15Account: 25.0%

1:34 PM Zone: RAIL

YES NO

Messages 14/15

Status: Read Sent At: Tue 06/02 03:38 PM

From: Call Centre

Are you available for this trip this afternoon?



MESSAGES

Sender's name

Message

Possible answersAnswer sent is highlighted

Previous andnext messages

Flashes and bleeps if messagenot read or not answered

Message dateand time

READING MESSAGES

will flash if a message is waiting or one has not been answered.

Touch to read message.

If an answer is required the possible answers are shown, eg ‘yes’ or ‘no’, and the unit will bleep until you give an answer.

Use to move between messages, that is, to re-read past messages or to read new messages.

Any SMS sent to the car is displayed here.

YES NO

DoneTo pay: $4.00


$2.90$1.10$0.00

Total: $4.00



Set Fare

Set Extras

Paid By Set Toll/Fee

Total:

$2.90

$1.10

$0.00

$4.00

Cancel

Fare

SETTING FARE DETAILS

Total amount payableNormally the amount to be paid for a job is received from the meter and displayed on the right hand side.

If the total amount to be paid show on the right is not correct touch the button and enter the amounts owing.

When the correct amount is showing, touch

See page 23.

WHAT’S THE FARE?

Fare

Paid By

Fare

Text-to-speechplay button



MESSAGING PASSENGERS

SmartMove can be configured to send pre-set SMS messages if the passenger’s mobile number is provided in the booking. There is a fee for sending the message. Messages can always be sent with SmartHail bookings. There is no charge.

Choose the message you want to send and touch.

SmartMove can also be configured to receive SMS replies. These appear as messages (see Pg 15).

SMS PASSENGER

Send

Name V J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT


Zones

1:34 PM Zone: RAIL

Status: Booked

Send SMS to 0404040404

Your taxi is unable to find you and your phone is notresponding. Please call 1300 123123.Send

Send

Send

Send

Your taxi is delayed in traffic but will be with you soon. Please call 1300 123123 for more information.

Your taxi is at your requested pick up point. Yourdriver is Ron and is in car number 10.

Phone number may be supressed

RECORDING EXPENSES

Select the type of expense.

Enter the amount.

Touch when finished.

The optional paid-by section has two sets of buttons. The left-hand set

indicates who paid the bill. The right-hand set

indicates who ultimately pays, eg, the driver may pay for a lightbulb but the owner reimburses the driver.

EXPENSES

Accept

The paid-by sectionis optional

Driver Base Owner

Driver Base Owner Split11:48 AM Zone: Outer Area


1 2 3

6

8

54

7 9

0Back EntAccept Cancel

Other (Non Fare) Part or Electrical

Car Wash/Clean Fuel expense

Amount: $ 80.00

Expense

Driver DriverBase BaseOwner Owner Split

Initially paid by: To be deducted from:



1:34 PM Zone: RAIL

Zones Detail

HORSHAM

Plot To? >>>

Start Job >>>Fixed Price Job

$10.00

Trip Car WATVoice

Call Status: Driver Cancelled

Request: Call Period:

Defaults

Voice Volume (50)

Urgent Job Query Other Cancel

Record a Message Call Customer

VOICE CALLS TO BASE

Response required urgently

Query aboutcurrent job

Other requestto operator

Newbooking

Cancelrequest

Type ofrequest made

Progress ofcall request Touch

Select type of call required, eg ‘Job’ to give base operator a booking.

Touch ‘Cancel’ if call no longer required.

Use the ‘Call Customer’ button to ring the passenger directly (only available if configured for fleet AND phone number is in booking).

Use ‘Record a Message’ to send a non-urgent message to the base operator. It works like an answering system.

CALLING BASE

Voice volume

Call customer(if available)

Stop Play Delete Send Urgent

Send NormalRecording: 8 secs

Record a non-urgentmessage and send to base


Bidding

Status: Unavailable

12:50pm6.2km

from West Zoneto East Zone

12:50pm6.2km

STRATHFIELDto East Zone

Job DetailsBooking: 123456Passengers: 3Name: John SmithAttributes: WAT WAGON

BIDDING FOR COVER WORK

This screen is used in some fleets to allow bidding for cover work. Normally cover jobs are offered automatically but you can choose to bid by selecting a job then touching the bid button.

When you bid you will either get the job or get the ‘BID FAILED’ message.

BIDDING

Move betweenpages

Bid forjobShow details

on right handpanelUpdate

the list

Turn offbidding and

get cover workautomatically

Don’t wantto see job

again

Jobdetailspanel


Name J

BRIDGE ST

CAL GULLY

EAGLEHAWK

EAGLEHAWK NO ...

EAST BENDIGO

EPSON

FLORA HILL

GOLDEN SQUARE

HOSPITAL

HUNTLY

KANGAROO FLAT


Zones

1

2

1

1

3

30V

STATISTICS

Zone namesPage selector

Number of jobs waitingin zone

Press to get number of vacant cars and the number of jobs waiting in each zone.

Button cannot be used when shown as

Normally used when vacant and deciding where to wait for the next job.

Remember that moving to a new zone puts you at the bottom of the queue in that zone.

This page may update automatically, but won’t do so when the car is busy or unavailable.

VACANT CARS

Request statistics

Number of vacant carsin zone(available and with meter off)

Number of futurejobs


11:43 PM Zone: Mile End

Create a Booking (for Jack 83480697)

Time:

For Me

AM PM11:51Set

Set

Set

Edit

More

Reverse 1-4

Here

Here

Pick up: 147 HENLEY BEACH RD MILE END 5031

Destination: 8 EBOR AVE MILE END

Attributes (2): Sedan, Capsule

Currently Set: name, phone number

29-Nov-2014 (in 7.5 days)

Passengers: CancelClearCreate

MAKE BOOKING

Reverse destinationand pickup

This screen is useful if you see someone waiting for a taxi or if a passenger asks for a booking.

You can set the date and time otherwise the booking is for now. Set the pickup address and any other information available. Make sure you set the attributes if a special vehicle is required.

Tick the ‘for me’ box if the booking is to be reserved for your car. This is not allowed in some fleets.

DRIVER BOOKING

Create thebooking

Set attributes(see pg 7)

Set numberof passengers

Set pickup time and date (don't forget AM or PM)

Number of days to job

Enter pick upor ‘here’ forcurrent location

Enter destinationor ‘here’ forcurrent location

Enter moreinformation

Reserve bookingfor your car

Clear allentries

Cancel thescreen

dr handbook v04160 digitax - smartmove · the button gives you short lessons on how to use...

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