Download - Yonix presents: Building Business Capability
Building Business CapabilityImproving business solutions analysis and design for smarter, more agile decisions and higher levels of performance
Presented By
Jody Bullen [email protected]
CEO
• 10+ years working in Software Development
• Worked on both technical and business teams
• Variety of projects
• Business Technology Analyst
• Computerworld Award for Overall Excellence 2008
• BA of the Year 2009
• Founder and CEO of Yonix
• NZ High Tech Awards Finalist
Introduction
• How to improve business solutions analysis and design for smarter, more agile decisions and higher levels of performance
Learning Outcomes
• Business Environment• Capability• Processes • Rules • Analysis• Convergence• Improving capability
Agenda
• Globalisation• Sustainability• Cloud / Web 2.0• Recession• Talent
Business Environment
Competitive pressuresTo which is your company most exposed?
Objectives
What are your objectives for next budget cycle?
“The ability to execute a specified course of action”en.wikipedia.org/wiki/Capability_(systems_engineering)
“The sum of expertise and capacity”www.ifmp.vic.gov.au/index.php
“This knowledge, skill, ability, or characteristic
associated with desirable performance” www.cchra-ccarh.ca/en/phaseIIreport/glossary.asp
Capability
Capabilities Create the Link to Business Strategy
• People work together to get things done
• Leaders foster shared mindset
• Orchestrate talent
• Encourage change
• Collaborate
• Learn
• Hold each other accountable
Organisation Capability
www.ask.com/wiki
Capability Elements
People
Practices
Facilities
Information and Communication Technologies
Knowledge
Accountability
• Activities that produce a specific service or product
• Performs or implements its capabilities
• Often expressed as models such as Business Process Modelling Notation (BPMN)
Business processes
Business Rules
How they converge
Capability
Objectives
Organisation Context
Project Context
Objectives Objectives
So what is Business AnalysisBody of Knowledge (BABOK® Guide) 2.0 (section 1.2) is,
“Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organisation, and to recommend solutions that enable the organisation to achieve its goals.”
Metrics
Enablers
Activities
Outputs
Capability
Objectives
• Organisation
• Teams / Functions
• Tasks / Activities
• Customers
Business value stack
Purpose
Value
BA Value Stack: Value
Improved organisational effectiveness and / or competiveness
BA Value Stack: Purpose
To improve organisational effectiveness and / or competiveness
BA Value Stack: Objectives• Reduce Costs
• Improve Productivity
• Improve Information Quality
• Support Business Diversification
• Increase Market Share
The BA Value Stack: Capability• BA Approach• Stakeholder Analysis• Plan, Monitor and Report• Measure Performance • Conduct Requirements Elicitation • Manage Requirements• Manage Traceability• Package Requirements, • Re-use• Communicate Requirements
And many more…..
BA Value Stack: Outputs• Business Case
• Business Rules
• Business Processes
• Approved, Validated and Prioritised Requirements
• Solution Assessments
• Requirements Traceability Matrix,
• Technical Design
And many more…..
BA Value Stack: Activities• Analysis Planning & Performance
• Enterprise Analysis
• Requirements Elicitation
• Requirements Analysis
• Requirements Management & Communication
• Solution Assessment & Validation
BA Value Stack: Enablers• Frameworks
• Methodologies
• Tools
• Increased Complexity
• Increased pressure for better, faster, cheaper
• Information overload
• Undefined / Unrecognised BA Roles
• Inconsistent skills
• Mixed talent pool
• Project focused
Today’s Challenges
• Lack of defined processes
• Inconsistent practices and tools
• Disparate enterprise knowledge and artefacts
• Silo approaches and deliverables
• Convergence with other practices
• Low levels of collaborate with BA peers
• Know what to do, but not necessarily how to do it.
Today’s Challenges cont..
So just how connected are BAs?LinkedIn Groups Members
IIBA 16,288
Modern Analyst 22,536
Business Intelligence Professionals 57,124
Project Management Link - www.pmlink.org
77,948
ITIL v2 / v3 Service Management (ITSM) and ISO 20000
37 484
Software Testing & Quality Assurance 47,539
• Building on recognition
• Uniquely positioned
• Improvement
• Transition
• Organisational
• Connected
• Leaders to shine
Today’s Opportunities
Capability Value
http://en.wikipedia.org/wiki/Capability_Management_in_Business
We can do better…..
• Good requirements increase likelihood of success
• Poor requirements still leading cause of project failure
• Organisations with poor business requirement capability will have three times as many project failures as successes*
• 60% time and budget premium from poor requirements*
• 41.5% of budget consumed by unnecessary or poorly specified requirements*
So why the need to change?
Effective business requirementsare achieved only by getting theright content in a consistentformat using a clear process
Cut to the chase
*IAG
• Identify the highest-level capabilities
• Decomposed into lower-level capabilities
• Identify requirements in capability areas
• Identify the elements that are required to deliver capability? Assess capability? All there?
• What enablers do we need?
Improving Capability
Do the Business Analysis on Business Analysis
Individual Organisation
Functional Competencies Business Capabilities
Leadership Competencies Organisational Capabilities
The path to improved capability
The path to improved capability
People
Knowledge
Practices
Facilities
ICT
Accountability
BA Tools Sets
Policies &
Process
Templates
Methodologies
TrainingPerformanceMonitoring
Professional Development
Standards &
Guidelines
Recruitment Policy
Governance & Management
• Start now, gather feedback, increment
• Show leadership
• Learn from others
• Discuss with peers• Competency / Skills Models (IIBA and others)• Books• White papers• BA Centre of Excellence (BACoE)
• Converge with other practices (EA, PM, PMO, Dev, Test)
The path to improved capability
• Strive for capability, not individual competencies
• Bottom Up Approach
• Look for opportunities
• Need to look beyond the BACoE to converged, highly connected and integrated practices.
• We need to be more…
• Connected
• Effective
• Adaptable
• Transparent
• Capable
The path to improved capability
