![Page 1: Wriitten communication Business Communication](https://reader036.vdocuments.site/reader036/viewer/2022082916/54be89a64a7959d4068b45be/html5/thumbnails/1.jpg)
There are three main elements to written communication
structure (the way the content is laid out)
style (the way it is written)content (what you are writing
about
![Page 2: Wriitten communication Business Communication](https://reader036.vdocuments.site/reader036/viewer/2022082916/54be89a64a7959d4068b45be/html5/thumbnails/2.jpg)
StructuringClarify your thoughts and the
purpose of your communication before you start writing. In
business communications, clarity is more important than style.
Identify the key points, facts and themes
![Page 3: Wriitten communication Business Communication](https://reader036.vdocuments.site/reader036/viewer/2022082916/54be89a64a7959d4068b45be/html5/thumbnails/3.jpg)
Decide on a logical order for what you have to say
Compose a strong introduction and ending. The first will make an
immediate and positive impression on the reader; the second will remain in their mind after they
have finished reading
![Page 4: Wriitten communication Business Communication](https://reader036.vdocuments.site/reader036/viewer/2022082916/54be89a64a7959d4068b45be/html5/thumbnails/4.jpg)
Use short paragraphs and sentences
Help key points to stand out by the use of headings, sub-headings
and bullet points.
![Page 5: Wriitten communication Business Communication](https://reader036.vdocuments.site/reader036/viewer/2022082916/54be89a64a7959d4068b45be/html5/thumbnails/5.jpg)
Writing in a style appropriate to the audience
How much information and detail will they need?
Should you use specialist terms or should you “translate” these to make yourself
understood by a generalist reader?How formal or informal should your
writing be
![Page 6: Wriitten communication Business Communication](https://reader036.vdocuments.site/reader036/viewer/2022082916/54be89a64a7959d4068b45be/html5/thumbnails/6.jpg)
Written methods of workplace communication include:
LettersReportsManualsMinutesE-mails
MemorandaCirculars
![Page 7: Wriitten communication Business Communication](https://reader036.vdocuments.site/reader036/viewer/2022082916/54be89a64a7959d4068b45be/html5/thumbnails/7.jpg)
Download Letter Formats
http://www.2shared.com/file/Nvfvw4We/Write_an_inquiry_to_ask_for_mo.html
http://www.2shared.com/file/VXJv9dH-/Wriiten_communiaction.html