Download - What's Your Outcome?
What’s your Outcome?
James C. Galvin, Ed.D.Galvin & Associates, Inc.
Lisa B. LampmanLampman Consulting LLC
Dallas TXApril 26, 2011
Nonprofits are getting more and more pressure to report outcome measures
The Christian Leadership Alliance believes this is a long-range trend
If you focus on the right outcomes your ministry will be more effective
Your role is to develop a plan to help your organization sharpen outcomes
Your current outcomes and measures are unclear or nonexistent
You want clear outcomes and measures for every ministry program
Use the Logic Model as a tool for sharpening ministry outcomes
Benefits/Costs
Logic Model
Measuring &Communicating Outcomes
Action Plan
What are the benefits to measuring outcomes?
What are the costs/concerns?
Benefits/Costs
Logic Model
Measuring &Communicating Outcomes
Action Plan
The Logic Model can help you identify outcomes and achieve them
Reducing HIV Mortality Rates
Students Choosing STEM Careers
Reducing Violence among Youth
Increasing Technological Proficiency
Improving Lives of HIV Positive Women
Reducing Poverty in the Northwest
Preventing Traumatic Head Injuries
Improving Educational Effectiveness
Establishing a Wiki Community
Download a free logic model workbook from Innovation Network
Add photo of 30-page manual for effect
Problem Statement and Goal
What community problem does my program solve?
Problem: Recovery Ministry
In Washington, DC, 40% of homeless individuals are addicted to drugs and alcohol and are unable to sustain sobriety, employment, and housing.
Problem: Urban Youth Ministry
A growing number of urban youth in Knoxville lack support and resources and are at-risk academically, socially, and spiritually.
Problem: Romanian Ministry
Significant numbers of disabled children in Romania are abandoned to state institutions.
Goal: What is my program trying to accomplish?
Goal: Recovery Ministry
Assist homeless men and women in DC in their efforts to rebuild their lives by maintaining uninterrupted sobriety, maintaining employment, and living in their own homes.
Goal: Urban Youth Ministry
Equip urban youth in Knoxville to love Jesus Christ and become effective community leaders.
Goal: Urban Youth Ministry Afterschool Program
Increase reading proficiency among elementary-age children through a church-based tutoring program.
Goal: Romanian Ministry
Place disabled orphans from Arad County in Christian Romanian families and provide ongoing support.
Resources, Activities, Outputs
Resources, Activities, and Outputs describe your organizational system
Resources, Activities, Outputs
Outcomes
Writing an outcome statement
Type of Change In What For Whom
Increase literacy skills
reading proficiency
among participating elementary-age children
Who Will Change What
80% of eligible children
will be placed In Christian RO families
Who Will Change What
70% of participating homeless individuals with addictions
Will maintain sobriety
Are your outcomes…?
focused on your “core business”
realistic, achievable, measureable
written as change statements
within your ability to influence change
in logical sequence
Outcome Chain
Short-termLearning
IntermediateBehavior
Long-termCondition
Closer in time More distant in timeEasier to measure Harder to measureMore attributable Less attributable
Outcome Chain: Recovery Ministry
Provides substance
abuse recovery
services to homeless
in DC
To increase knowledge
about addiction
To increase skills on how to identify
addiction ‘triggers’
To improve ability to
make healthy decisions
about addiction To maintain
uninterrupted sobriety day
by day
Outcome Chain: Urban Youth Afterschool Program
Provides church-based
tutoring to urban youth
To increase time spent
reading To increase reading
proficiency among
elementary-age children
To improve literacy skills
Outcome Chain: Romanian Ministry
Provides recuperative homes and school for
disabled RO orphans and
support services to
families
To improve
children’s care
To improve children’s ability to
develop and learn
To increase relational and life skills
To be placed in Christian
RO families
Rationales, Assumptions,External Factors
A program’s rationales are beliefs based on knowledge about how change occurs
Rationales
Current research indicates that providing a stable living situation can help homeless individuals maintain sobriety.
Graduation rates from high school have been linked to proficiency in reading on grade level by the 3rd grade according to recent research.
The likelihood of RO Christian families being willing to adopt disabled children is increased when long-term support services are available.
Assumptions are existing conditions necessary for success
Assumptions
There is adequate and nearby housing available for all program participants.
There are church volunteers in urban neighborhoods willing to tutor elementary-aged youth in reading.
RO Child Protection will continue to allow and support adoption of orphans with disabilities by Christian RO families.
External factors involve conditionsthat impact program success
The Logic Model can help you identify outcomes and achieve them
Benefits/Costs
Logic Model
Measuring & Communicating Outcomes
Action Plan
Measuring Outcomes
Measuring outcomes for a leadership training ministry
Resources Activities Outputs Immediate Outcomes
Intermediate Outcomes
Ultimate Outcomes
Pastors and partners
Presenters
Program materials
Conference congregations
Mentors
Mentoring congregations
Funding
PLI Staff
4 annual conferences
6 collegial events
2 collegial topic events
4 partner events
1 event
# of students who attended all conferences
# of students who attended all collegial events
# of students who attended all topic events
# of partners involved in partner events
# of students who participated in missions event
Renewed sense of collegiality
Renewed commitment to ministry
Renewed commitment to the denomination
Sense of partnership with spouse
Partners feel validated
Marriages strengthened
Increased personal spiritual disciplines
Increased articulated vision
Deepened passion for connecting people to Jesus
Commitment to build up leaders
Courage to lead
Increased leadership skills displayed
New world mission eyes
Enhanced awareness of ethnic ministry
“The mission!”
More pastors prepared to lead large, growing churches
Adult conversions by the thousands
Tens of thousands in Bible study
New mission starts
Increased ethnic outreach
Growing pool of mentoring churches and mentors
“The hope!”
Measuring outcomes for any congregation
Measuring outcomes for an urban youth ministry
Developing customized measures
5 Thriving Most favorable
4 Safe Favorable
3 Stable Neutral
2 Vulnerable Unfavorable
1In Crisis
Most unfavorable
Communicating Outcomes
Benefits/Costs
Logic Model
Measuring & Communicating Outcomes
Action Plan
More valuable resources are available online for free
Develop an action plan to identify and measure outcomes for your organization
Thank you!
James C. Galvin, [email protected]
Lisa B. [email protected]
www.galvinandassociates.com/
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