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WHAT IS COACHING ?
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T.A.P.S Model
Ask
Tell
Problem Solution
Coaching is NOT consulting.Consultants assess a company’s practices
and offer recommended solutions for improvement.
Coaching is NOT counseling.Coaching is future focused, while therapy
is often concentrated on past pain or current challenges. Therapy deals with healing pain, dysfunction and conflict.
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Coaching is NOT mentoring.Mentoring is offering guidance from one’s
own experience or in a specific area of career development.
Coaching is NOT training.Training programs are based on learning
certain objectives set out by a curriculum. Coaching is customized for individual
clients. The objectives in coaching are set by the coachee with guidance from the coach.
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Coaching is partnering with clients
in a thought-provoking and
creative process that inspires
them to maximize their personal and professional potential.
think more broadly
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Hardwired & Connection
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Coaching Mindset
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USE
GOOD
JUDGMENT
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#3 ก��7�#������ (Direct Communication)
#4 ก��� �!""��� � ������# (Active Listening)
#5 $��!""��� ���%�$��&���'(� (Powerful Questioning)
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Direct Communication
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C��CISE
C�EAR
CARE
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� �!""���Active Listening
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เปดใจรบฟง (ไมตดสน, ไมคดแทน, ไมคดลวงหนา)
ปญหาใหญทสดของการสอสาร คอ
เราไมไดฟงเพอจะเขาใจแตเราฟง
เพอจะรอตอบอะไรบางอยางออกไป
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���("ก��� ����'*ก������ 1: Internal listening
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������ 3: Listening for potential
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���("&+� 3 : Listening for potential
(ฟงเพอเหนศกยภาพของผพด)
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คดเรองอนไปดวย
คดวารอยแลว รอจะพดสงทตวเองคด
มอคต เชน ไมเชอผพด คดโตแยง
ไมสงเกตสหนาทาทาง
ไมมอารมณจะฟง
สงแวดลอมรบกวน
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�ก/'*ก������� “������ก��� �”($%�����&'()*+��,���-� *.�/ )
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Powerful Questioning
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Art of Questioning: ������������
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(Investigation)
WHAT
WHO
WHERE
WHEN
HOW
WHOM
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(Open-Ended Questions)
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คาถามในการโคชท �วไป1. คณต �งเปาหมายเร�องน�ไววาอะไร
2. ชวยระบใหชดเจนข�นไดอยางไร
3. คดวาอะไรอาจจะเปนสาเหต
4. มแนวทางแกไขอยางไรบาง
5. ทางเลอกไหนท�เหมาะสมท�สด
6. เราไดเรยนรอะไรจากส�งท�เกดข�นน�
7. เราจะทาอะไรท�ตางไปจากเดมไดบาง
8. เร�องน�หากไมรคาตอบ ใครนาจะรและควรไปถาม/หาขอมลเพ�ม
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�ก/'*ก������� “������ก���(2��%�$��&���'(�”($%�����&'()*+��,���-� *.�/ )
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