Webinar: Accelerate Your Cloud Business With CloudHealth®
Cloud Service Management Platform for Service Providers
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Today’s Presenters
Bob Kilbride– Director of Channel Sales, CloudHealth Technologies
Chris Jacob– Solutions Architect, CloudHealth Technologies
Kelly Hartman– Global Head of AWS Partner Network, Amazon Web Services
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Accelerate Your Cloud Business with CloudHealth
Agenda Introduction to CloudHealth Technologies What is a next gen MSP and how does CloudHealth enable them Cloud service revenue opportunities Platform demo AWS MSP Partner Program Questions
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Deep Domain expertise
$40 Million in Venture Capital Raised
500+ Direct Customers
130+ Employees
Headquartered in Boston, MA
Offices in San Francisco, Washington DC, London, Australia, & Singapore
1,200+ Channel Customers through60+ Partners
Who is CloudHealth Technologies?
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Publishing & Media eCommerce IT Security Business Intelligence & Analytics
Marketing & Advertising Social Performance Management Gaming Analytics
Global Customer Success
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Partner Success
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What is a Next Gen Managed Services Provider?
Run & Operate
Build & Migrate
Plan & Design
Optimize
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How CloudHealth Enables Next-Gen AWS MSPs
Challenge CloudHealth SolutionPlan & DesignPlanning and designing requires cross-account visibility.
Single pane of glass view across accounts.
Build & MigrateDetermining which workloads are suitable for migration and understanding the associated investment.
Assess and model workloads, including TCO, for migration.
Run & OperateRunning and operating environments requires more management resources.
Policy-driven governance and automation reduces management overhead requirements.
OptimizeIdentifying optimization opportunities can be time consuming and manual.
Gain actionable optimization recommendations via tailored assessments.
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Case StudyLogicBay Realizes Significant Cloud Cost Savings and Confidence with AWS MSP Blue Sentry & CloudHealth
“Blue Sentry helped us through the migration process immensely, and we now use them to
manage, service, and maintain our environment. Working with Blue Sentry has
been great. They’re very responsive and tightly woven with our team.”
“At the time of LogicBay’s move to the cloud and entrance into our MSP platform, we set
the expectation that we would conduct periodic reviews for cost savings, via
components such as AWS rightsizing and Reserved Instances.”
Read more: www.cloudhealthtech.com/resources/case-studies/logicbay
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Cloud Service Revenue OpportunitiesMSP Service(s) Silver Gold Platinum CloudHealth Function
Standard Reporting ✔ ✔ ✔ Cost, Usage & Billing
Customized Reporting ✔ ✔ Customized Reporting By Functional Business Group
Infrastructure Rightsizing ✔ (used by MSP) ✔ Compute (i.e., EC2, VM) & Volume (EBS) Rightsizing
Unused Infrastructure Management ✔ (used by MSP) ✔ Unattached Volumes, Aged Snapshots, etc.
Security Risk Exposure ✔ (used by MSP) ✔ Policy Driven Cloud Security - Best Practices
Reservation Management ✔ (used by MSP) ✔ Reserved Instance Optimizer & Modifications
Policy & Governance ✔ (used by MSP) ✔ Best Practice Optimization, Governance & Automation
Console Access ✔ (Customer
Restricted to Cost & Usage)
✔ CloudHealth Platform
Suggested MSP Customer Pricing Bundled w/ Cloud Provider ~20%/month ~40%/month New Revenue Potential
Prof. Services & Datacenter Migration Assessment $$ $$ $$ CH Runbooks – Deliver new high-margin cloud managed services
Partner may customize customer tiered pricing and professional services.
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Cloud Service Revenue
✓ Health Check service, $650/month➢ Monthly review of infrastructure across cost, assets, usage, performance and
governance.✓ Reservation modeling & management service, $750/month
➢ Define reservation strategy for continual optimization.✓ Infrastructure rightsizing service, $850/month
➢ Custom performance optimization matrix with reports, policies and automation to support ongoing efficiency.
✓ Cloud governance and policy service, $1,500/month➢ Cloud-based business grouping, reporting, tagging, & policy design service
Partner delivered professional services opportunities
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What You Gain with CloudHealth Centralized Partner Console
– Multi-cloud support– Cost, usage, performance, security & asset reporting / optimization– Cross-customer & per customer reporting on cost & usage– Define policies, reports & business groupings (Perspectives) for partner & customer
Simplified Customer Management– Partner can associate customers with all types of AWS accounts– Full multi-tenant isolation of customers– Partner can switch partner and customer tenants
Streamlined Billing– Partner defines association of customers to accounts– CloudHealth separates customer costs and rewrites based on AWS pricing– Filter credits or assign to specific customers– Ability to add custom charges– Automate provisioning of customer statements
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CloudHealthPlatform Demo
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AWS MSP Partner ProgramThe Next Generation of Managed Services
Traditional Next Generation“Your mess for less” Design, architect, automate – infrastructure as
code
Hardware based solutions Software/Cloud based solutions
Centralized operations Distributed operations and resources, infrastructure as code
Device based SLAs Solution/Application based SLAs
Complex, manual change management DevOps – CI/CD
Static monitoring with fixed thresholds Dynamic monitoring, anomaly detection, machine learning
Security risk mitigation Security by design- Continuous compliance
Outsourcing vendor Trusted advisor and partner
Read more: https://aws.amazon.com/blogs/apn/the-evolution-of-managed-services-in-hyperscale-cloud-environments/
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AWS MSP Partner Program3rd Party Capabilities Validation Audit
PrerequisitesaAdv or Premier
Consulting Partner
aCustomer References
aSelf-Assessment
Business Health & Management
Solution Design Capabilities
Infrastructure & Application Migration Capabilities
Security Management
Process & Cost Optimization
SLAs & Reporting
Customer Obsession
Service Desk & Customer Support
Billing & Cost Management
DevOps & Automation
Download the MSP Program Validation Checklist
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Key Takeaways
1. Gain visibility into cloud resources and optimization opportunities.2. Implement business policies that facilitate governance of a client’s
cloud.3. Identify revenue opportunities and deliver value-added services.4. Simplify bill splitting and invoicing.5. Demonstrate service capabilities that map to AWS's MSP
requirements during an AWS MSP Audit.
CloudHealth Helps You…
14 Day Free Trial https://apps.cloudhealthtech.com/signup
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Thank You!
Bob KilbrideChannel Director, NAE: [email protected]: 617.834.7891www.cloudhealthtech.com